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Hanabi - Ozumo - San Francisco, San Francisco, CA

Ozumo - San Francisco

4.6
4.6
3227 Reviews
$50 and over
Japanese
Ozumo is one of San Francisco’s most popular destinations for contemporary Japanese cuisine. Created in 2001, Ozumo was one of the first restaurants to combine sushi and robata cooking under one roof. Its captivating design, by world-renowned Japanese-based Super Potato, continues to delight diners, years after its’ inception. Ozumo introduced chilled, high-quality sake to its’ guests, by curating one of the finest collections from Japan’s most esteemed brewers.

As a long-standing establishment in Embarcadero, Ozumo remains committed to its culinary roots while also elevating its menu with the assistance of a new Chef Partner, Chef Yukinori Yamamoto. Chef Yama, who embarked on his culinary journey at the age of 18, has accumulated 33 years of experience in crafting Japanese cuisine and is now making a formidable impact at Ozumo.

www.ozumo.com
@ozumorestaurants

Make a reservation

2 people

7:00 PM


Booked 57 times today

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Elegant
  • Cuisines
    Japanese, Sushi, Japanese Speciality
  • Hours of operation
    Lunch Mon–Fri 11:30 am–2:30 pm Happy Hour Daily 4:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm
  • Phone number
    (415) 882-1333
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Dress code
    Business Casual
  • Executive chef
    William Pye
  • Catering
    Catering possible for all size groups. Menus can be viewed online at www.ozumo.com, in the Private Dining & Group section. Custom menus and private chef options also offered. Please call for details.
  • Private party facilities
    Private Kotatsu Room (capacity 12 people), Private Sake Tasting Room (capacity 20 people), Semi-private Robata Dining Room (capacity 34 people seated, 50 people reception), Sake Lounge & Bar (capacity 100 people), semi-buyout and buyout of lounge and restaurant also possible.
  • Private party contact
    Michelle Cheng: (415) 882-1333
  • Neighborhood
    Financial District / Embarcadero
  • Cross street
    Mission & Howard Street.
  • Parking details
    Street Parking
  • Public transit
    Embarcadero Bart Station 2 blocks away. SF Ferry Building 1 block away. Muni: F-Line, J, K, L, M, N, T, E, 2, 6, 7x, 9, 9r, 14r 14x, 14, 21, 31. Transbay Terminal 4 blocks away.
  • Entertainment
    Live DJ
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine

What 3,227 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.6
4.6 based on recent ratings
  • 4.6Food
  • 4.5Service
  • 4.5Ambience
  • 3.9Value

NoiseModerate

3,227 Reviews
  1. OpenTable Diner

    1 review

    5.0

    1 review

    Dined 2 days ago

    overall5food5service5ambience5
    Excellent vib and wonderful service but when the bill came we were glad it was a special occasion and not just a Saturday night out experience.

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  2. OpenTable Diner

    San Francisco

    17 reviews

    vip
    2.0

    17 reviews

    Dined 7 days ago

    overall2food4service1ambience3
    We came back to Ozumo and were we ever disappointed!! Our server Esra was a disappointment to say the least especially for a place charging these prices. She was not able to help us navigate the menu when we had questions. We asked her for recommendations in the appetizer section and she literally pointed at every single item in random order. She was very difficult to understand which made things a little frustrating. She took the drink order for 2 people in our party of 4 and then left. ?!? She ignored the 2 other people at our table. The warm dish for one person in our party was brought to the table WAY ahead of the sushi plates for the others. That person wanted to eat with everyone else (of course!!) and waited. By the time the sushi arrived, the warm dish was ice cold. We went to this place to celebrate a birthday. At every other restaurant our special event is at the very least acknowledged when the waiter first arrives at the table. Often times, something special is added like a tiny dessert with a candle or something similar. We got nothing. We had been to this restaurant a while ago and had an amazing waiter and amazing food. Not tonight. What a huge disappointment.

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  3. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on September 12, 2023

    overall5food5service5ambience5
    Excellent sushi and hot entrees. Totally enjoyed our experience. The resturant has certainly stood the test of time.

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  4. RajS

    San Francisco

    44 reviews

    vip
    2.0

    44 reviews

    Dined on September 11, 2023

    overall2food3service2ambience1
    Food is good here as always but overpriced for the quantity delivered. The service was pretty pushy, trying to upsell us which isn’t a great feeling. Alas the place was close to empty, no doubt a function of hybrid/remote Mondays.

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  5. victoriaz

    San Francisco

    6 reviews

    vip
    5.0

    6 reviews

    Dined on August 31, 2023

    overall5food5service3ambience4
    Excellent food and drinks. Beautiful decor. Service could have been more attentive.

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  6. Lissa

    San Francisco

    17 reviews

    vip
    3.0

    17 reviews

    Dined on August 29, 2023

    overall3food5service1ambience5
    Our waiter and the food were both great. The timing of the food was not. Two people had no food while the rest of us did for quite some time. Maybe a kitchen issue.

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  7. Kelly

    San Francisco

    2 reviews

    4.0

    2 reviews

    Dined on August 29, 2023

    overall4food5service4ambience5
    Dinner was amazing! Wine list expensive. Would definitely go back to experience the menu more

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  8. OpenTable Diner

    Denver

    1 review

    5.0

    1 review

    Dined on August 26, 2023

    overall5food5service4ambience4
    Ozumo delivered everything you’d expect from a SF sushi restaurant.

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  9. OpenTable Diner

    Los Angeles

    1 review

    5.0

    1 review

    Dined on August 24, 2023

    overall5food5service5ambience5
    Such an amazing experience. The food, the service, the views, everything was incredible! Highly recommend the yellowtail belly nigiri (buritoro) and the kyushu karaage!

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  10. GeraldineP

    Chicago

    1 review

    5.0

    1 review

    Dined on August 19, 2023

    overall5food4service5ambience5
    It was just a great experience ! For food and service

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  11. OpenTable Diner

    San Francisco

    1 review

    2.0

    1 review

    Dined on August 19, 2023

    overall2food5service1ambience3
    The food was amazing, whole experience started great. The service took an insane turn, we didn’t receive our drinks or appetizers at all, and we had to ask multiple other staff members to track down our server who would continuously glance at our table and refuse to come over even though our entire table was staring trying to get her attention. We finally get the drinks and apps in after I have to stand up and go get the server myself, but this was once we had finished all of our main courses. (At least 45 min with nobody coming to our table) After this, we are waiting for the check for another long period of time, we have to get up ourselves and go get the server again—she drops a check with a 20% auto grat attached, the audacity was truly beyond me. I assume that is why service suffered so badly—there was no reason to earn the tip?? I have worked in service myself for years, this was insane. We have to take it up with the manager, kindly requesting that we would not like to have that 20% on there, and she pushes back “she (the server) always is on top of it” I kindly tell her everyone has their bad days and unfortunately we were a victim of one. The manager refuses to say sorry, refuses to budge an inch. Luckily she ultimately took it off. Server comes back and tries to run our card on a device in front of us—for the old bill (20% still attached even though manager printed us a new one with it gone). We tell her the situation and then she removes. She then hovers as we try to pick the gratuity, she refuses to even TURN the device toward us so we can select a new, lower gratuity. We basically had to grab this from her hands to select differently. Insane experience that left a very bad taste in our mouths, will not be returning. Which is very unfortunate as the food was amazing.

    1 person found this helpful

  12. RMMMM

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on August 16, 2023

    overall5food4service4ambience4
    Had a great time there for a birthday dinner. Would highly recommend a celebratory meal

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  13. IlimaH

    San Francisco

    5 reviews

    5.0

    5 reviews

    Dined on August 16, 2023

    overall5food5service5ambience5
    Excellent fish beautiful friendly service.. looking forward to a return visit. Thank you.

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  14. OpenTable Diner

    San Francisco

    10 reviews

    4.0

    10 reviews

    Dined on August 12, 2023

    overall4food5service3ambience4
    We were immediately seated, then presented menus, then we waited for a long time for our waiter to come back. When he came he gave us with a few pointers about the menu and left again for a long while. When he finally came back to take our order, the birthday girl was willing to walk away. Restaurant was 1/2 empty at that time. It took a very long time to bring out our food, even a salad, they came in like a 4th dish. Then when we were still waiting for the appetizers, because it was too long, waiter came and offered us some miso soup, while we wait. I thought they would be complimentary, as a consolation price for too long of a service, however they showed up on the check. Although all the dishes were exceptionally good, service could be better.

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  15. OpenTable Diner

    Detroit

    2 reviews

    5.0

    2 reviews

    Dined on August 10, 2023

    overall5food5service5ambience5
    Our waiter Enrique was amazing. He was helpful, friendly and overall attentive to our needs. He made our dining experience so much fun. He was suggestive when we asked and seemed to know exactly what we wanted. Ozumo was our favorite place to eat while on our 1 week vacation in San Francisco. Will definitely let anyone know who is visiting to be sure to visit Oxumo! Thank you for our great meal. Our food was also amazing!!! Thank you to the chefs as well!!

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  16. OpenTable Diner

    1 review

    4.0

    1 review

    Dined on August 10, 2023

    overall4food4service4ambience5
    I love Ozumo. This time the server up sold me. Subsequently, I had way too much food. I love sitting at the sushi bar. The sushi chefs are wonderful.

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  17. Allie22

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on August 9, 2023

    overall5food5service4ambience5
    had the Omakase menu with Chef Yamamoto and it was outstanding! he put a lot of time and attention into every detail and it was a memorable evening

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  18. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on August 6, 2023

    overall5food5service5ambience5
    The food was amazing and our server made some great recommendations. Great experience!

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  19. Monmonica89

    San Francisco

    31 reviews

    4.0

    31 reviews

    Dined on August 6, 2023

    overall4food4service5ambience4
    I booked a reservation here for my boyfriend’s birthday and overall it was a great experience. Some highs and lows from the dinner. Highs: - our bartender was really great with describing the menu and giving us thorough explanations and recommendations of the various liquor on the shelf; service all around was superb - the wagyu beef was so delicious and tender - the ambiance was nice; somewhat busy but not so much that we weren’t catered to - complimentary birthday dessert for my boyfriend Lows: - it was our first time there and little did we know, there was a spectacular view of the Bay Bridge just on the other side of the bathrooms. I would’ve have liked for us to be seated there for the special occasion. There were empty tables all night that would have fit the 2 of us. - you need to be prepared but it is going to be a more pricier meal - sushi and sashimi were just okay. It wasn’t bad, but for the price, I was expecting to be really impressed.

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  20. OpenTable Diner

    San Francisco

    5 reviews

    vip
    5.0

    5 reviews

    Dined on August 5, 2023

    overall5food5service5ambience4
    Yesterday, Friday we to dine, we had a great server Izzie was increíble she make us feel like home, very observe, making sure we had the food and drinks on the point, If you going to Ozumo, ask for Izzie she would make your dinning experience wonderful Att Don julia!!!! My new nick name

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  21. OpenTable Diner

    San Francisco

    1 review

    vip
    1.0

    1 review

    Dined on August 2, 2023

    overall1food1service2ambience1
    Food wasn’t good at all and way overpriced. Service was polite but extremely slow. Won’t be back.

    1 person found this helpful

  22. Dba1

    1 review

    2.0

    1 review

    Dined on July 31, 2023

    overall2food2service2ambience2
    Very very expensive for very small plate and no exceptional sushi!!! Place is not bad inside but for sure nothing to advice! Same price as very expensive restaurants that we did but without the taste !!

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  23. MikeH

    San Francisco

    49 reviews

    vip
    5.0

    49 reviews

    Dined on July 30, 2023

    overall5food5service5ambience5
    Great food and good portions with reasonable prices. I will return.

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  24. vanl

    Dallas

    2 reviews

    5.0

    2 reviews

    Dined on July 26, 2023

    overall5food5service5ambience5
    Wonderful food and not rushed. Atmosphere was very nice but moist

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  25. OpenTable Diner

    San Francisco

    1 review

    4.0

    1 review

    Dined on July 22, 2023

    overall4food4service3ambience5
    The dining experience was really unique. The service was good in the beginning but later throughout the evening we were looking for our waiter. The food was delicious as we ordered the Hanabi, Kyushu Karaage, Gindara and the Kakuni. The Gindara and Kakuni were mind blowing as the cod was cooked to perfection and the sauce it came with elevated the flavors. The pork belly(Kakuni) was life changing as the pork was buttery, flavorful, and a palate changing dish. The only dish that didn’t meet our expectations was the karaage as the meat wasn’t well seasoned and felt like the need for the chicken to be double fried as it was kinda mushy after the second bite. Overall this place has a great atmosphere and great entrees! Would recommend!

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  26. OpenTable Diner

    Mexico City

    1 review

    5.0

    1 review

    Dined on July 21, 2023

    overall5food5service5ambience5
    Enrique went above and beyond for us last night! Great good, good ambiance! Definitely a must

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  27. Stobolicious

    1 review

    5.0

    1 review

    Dined on July 18, 2023

    overall5food5service5ambience5
    The staff is so great and we were able to sit outside, which always worries me at restaraunts due to service. Nothing but spectacular!!!

    1 person found this helpful

  28. AmyR

    1 review

    5.0

    1 review

    Dined on July 16, 2023

    overall5food5service5ambience5
    Absolutely amazing!! Always look forward to eating here on our trips to SF!!

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  29. Paintedamy

    San Francisco

    13 reviews

    5.0

    13 reviews

    Dined on July 12, 2023

    overall5food5service5ambience5
    We have never been disappointed at Ozumo. The service, atmosphere, quality and presentation of food is always excellent. Never leaves feeling too full or overwhelmed. Just perfect.

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  30. DanD

    San Francisco

    16 reviews

    vip
    5.0

    16 reviews

    Dined on July 10, 2023

    overall5food5service5ambience5
    Great sushi experience. This is a special occasion spot. Pricier than most but worth the expense.

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  31. Joni

    Tucson

    71 reviews

    vip
    5.0

    71 reviews

    Dined on July 8, 2023

    overall5food5service5ambience5
    Fantastic specialty roll, miso soup and sea weed salad. Great service.

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  32. PrIs

    Central Coast

    33 reviews

    5.0

    33 reviews

    Dined on July 7, 2023

    overall5food4service5ambience5
    Very good attentive service. Food was good, sushi rice was vinegared just right. Portion could be bigger though. Everything was prepared well with nice presentation. Our group enjoyed the meal very much 😃

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  33. Customer25

    San Francisco

    3 reviews

    vip
    4.0

    3 reviews

    Dined on July 6, 2023

    overall4food5service5ambience5
    Good food; very expensive for even the simplest dishes

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  34. OpenTable Diner

    San Francisco

    2 reviews

    3.0

    2 reviews

    Dined on July 5, 2023

    overall3food4service1ambience4
    Main server could have been more attentive. Waited unreasonably long to get the bill; had to ask someone else. Another supporting food runner had opportunities with the volume at which they communicated as well as knowing our table’s order. Total cost would’ve been justified if the service was as good as the food.

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  35. OpenTable Diner

    San Francisco

    1 review

    5.0

    1 review

    Dined on July 5, 2023

    overall5food4service2ambience5
    Our server was horrible! Didnt check on us n food took forever

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  36. VanessaH

    1 review

    5.0

    1 review

    Dined on June 29, 2023

    overall5food5service5ambience5
    Excellent food, service and location/view. Highly recommend

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  37. KhashayarR

    Columbus

    2 reviews

    2.0

    2 reviews

    Dined on June 29, 2023

    overall2food3service5ambience4
    Too pricy for the quality of the food. Overall OK/

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  38. scottb

    Orange County

    4 reviews

    5.0

    4 reviews

    Dined on June 28, 2023

    overall5food5service5ambience5
    Top notch!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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  39. MangiaBene

    Seattle

    4 reviews

    3.0

    4 reviews

    Dined on June 27, 2023

    overall3food3service4ambience2
    Sushi was very good; the other dishes were less than memorable.

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  40. SonomaGourmet

    San Francisco

    4 reviews

    5.0

    4 reviews

    Dined on June 22, 2023

    overall5food5service5ambience4
    Awesome Sushi - great atmosphere never a disappointment.

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace

FAQs

You can order delivery directly from Ozumo - San Francisco using the Order Online button. Ozumo - San Francisco also offers delivery in partnership with Uber Eats. Ozumo - San Francisco also offers takeout which you can order by calling the restaurant at (415) 882-1333.

Ozumo - San Francisco is rated 4.6 stars by 3227 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 57 times today

Order delivery or takeout

Google Map for Ozumo - San Francisco

161 Steuart Street, San Francisco, CA 94105

Additional information

  • Cross street
    Mission & Howard Street.
  • Neighborhood
    Financial District / Embarcadero
  • Hours of operation
    Lunch Mon–Fri 11:30 am–2:30 pm Happy Hour Daily 4:00 pm–6:00 pm Dinner Mon–Thu, Sun 5:00 pm–10:00 pm Fri, Sat 5:00 pm–11:00 pm
  • Cuisines
    Japanese, Sushi, Japanese Speciality
  • Dining style
    Casual Elegant
  • Dress code
    Business Casual
  • Parking details
    Street Parking
  • Public transit
    Embarcadero Bart Station 2 blocks away. SF Ferry Building 1 block away. Muni: F-Line, J, K, L, M, N, T, E, 2, 6, 7x, 9, 9r, 14r 14x, 14, 21, 31. Transbay Terminal 4 blocks away.
  • Payment options
    AMEX, Discover, Mastercard, Visa
  • Executive chef
    William Pye
  • Entertainment
    Live DJ
  • Additional
    Banquet, Bar/Lounge, Beer, Beer Garden, BYO Wine, Cocktails, Corkage Fee, Counter Seating, Delivery, Full Bar, Gluten-free Options, Happy Hour, Non-Smoking, Patio/Outdoor Dining, Patio/Outdoor Dining, Private Room, Takeout, View, Weekend Brunch, Wheelchair Access, Wine
  • Phone number
    (415) 882-1333
  • Catering
    Catering possible for all size groups. Menus can be viewed online at www.ozumo.com, in the Private Dining & Group section. Custom menus and private chef options also offered. Please call for details.
  • Private party facilities
    Private Kotatsu Room (capacity 12 people), Private Sake Tasting Room (capacity 20 people), Semi-private Robata Dining Room (capacity 34 people seated, 50 people reception), Sake Lounge & Bar (capacity 100 people), semi-buyout and buyout of lounge and restaurant also possible.
  • Private party contact
    Michelle Cheng: (415) 882-1333
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