Ozumo - San Francisco

4.6
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2566 Reviews
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$31 to $50
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Japanese
Innovative, Contemporary Japanese cuisine offered at this serene, elegant, Zen-garden inspired restaurant located in the heart of San Francisco's Embarcadero District. Breathtaking bay views, authentic modern Japanese design, 30-person sushi bar, open kitchen and robata grill, sleek and sophisticated Sake Lounge, and a monumental Sake list are among some of the qualities that set Ozumo apart from all other Bay Area Japanese restaurants. Private dining facilities include an
exclusive, glass-enclosed Sake Tasting Room and an elegant Kotatsu Room where guests can enjoy an authentic Japanese dining experience seated on zabuton cushions around a lowered granite table.
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Sun 5:30PM - 9:00PM
Sat 5:30PM - 6:30PM

What 2566 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.4
service
4.5
ambience
3.9
value
Noise · Moderate
83% of people would recommend it to a friend
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TS
1 review
Dined 2 days ago
Overall5food5service5ambience5

Ozumo Is consistently delicious and wonderfully reliable for business lunches and date nights!

OT
San Francisco
3 reviews
Dined on November 30, 2019
Overall5food5service5ambience5

We had a great experience here.

Welcoming was great., they have a nice coat check service. The ambiance was great.

When it came to food, we ordered few rolls and few side dishes. All fresh and tasty.

Enjoyed our dinner here and drinks.

Would go back again :)

OT
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

We just love it all! It’s been our favorite japanese downtown for years

OT
Detroit
1 review
Dined on November 23, 2019
Overall5food5service5ambience4

Food and service

T
San Francisco
2 reviews
Dined on November 23, 2019
Overall3food3service3ambience3

I've been to Ozumo a few times before and always loved it. Last week, I did not. Let's start with the positives- a big dining room with tasteful decor and a beautiful view of the bay bridge and embarcadero. The service seemed designed to rush us out of the place. They literally rushed us through our meal and receipt process almost like they wanted us gone -- even though the restaurant was half empty. The sushi was good but not exceptional - certainly not what I would expect given the price they charged. All in all, I will not be going there again. Terrible value for the price, indifferent service and Decent but unspectacular food. All in all, a thumbs down.

KC
Seattle
5 reviews
Dined on November 20, 2019
Overall4food4service5ambience5

Great quality sushi - the rolls were outstanding - but the Nigiri was lacking... hacked up pieces of Sake and Hamachi too small for the rice and too much wasabi on each piece... likely an anomaly and won't stop me from going back and giving it another try. Dinner for two with a bottle of Saki was @ $230 with tip.

PM
San Francisco
8 reviews
Dined on November 20, 2019
Overall5food5service5ambience5

Terrific restaurant food,service. Manager is great

OT
1 review
Dined on November 17, 2019
Overall4food4service3ambience3

The servers were all very nice but the hostess tonight was annoyed and unfriendly. She even scolded a waiter who was trying to help us :(

OT
1 review
Dined on November 16, 2019
Overall4food4service2ambience4

Service was average at best. Maybe it’s because they knew 20% would added automatically since we were a large group

OT
San Francisco
2 reviews
Dined on November 16, 2019
Overall5food5service5ambience5

Son birthday

CH
Caribbean
4 reviews
Dined on November 15, 2019
Overall5food5service4ambience5

excellent food! a fixes stop when i’m in town. not to miss

L
San Francisco
4 reviews
Dined on November 10, 2019
Overall3food3service5ambience5

Very cool place, food was super
Pricey for what it was.

OT
Cancun
1 review
Dined on November 9, 2019
Overall1food1service1ambience1

I had a really bad experience with the waiter, we paid cash the full amount, and then a minute later the waiter came back with less cash, saying that we gave him 400 dolares short.
We did not wanted to make a scene, so we paid the 400 again and left the restaurant.
We sincerely hope managment does something about it.

Ozumo - San Francisco
Responded on November 12, 2019

Sir, You reached out me and we talked on 10th Sunday night. I want to follow up with you and apologize that we had a miscommunication at the night. I already explained to you and interviewed our server and he said you gave only $500 cash with all $20 bill. The server who served you has been working our company for three years and we trust him very much. However as a protocol, we'll investigate further more and will get back to you if anythings turns up. Please contact me directly again.

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MG
Boise
2 reviews
Dined on November 8, 2019
Overall5food5service4ambience5

Recommended by the concierge at the hotel. Enjoyed the variety of food. Did not realize it was almost a family style type of menu, but we made it work for a large group.

KH
San Francisco
2 reviews
Dined on November 6, 2019
Overall5food5service5ambience5

Great service and food as always. Thank you Nina for being a great server!

KT
Los Angeles
1 review
Dined on November 3, 2019
Overall2food4service2ambience5

Food was decent but it took 2hrs to serve 4 dishes. Way too much time between dishes, & I’m a slow eater (though my dining partner was not, so he waited even longer).

MO
San Francisco
7 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

A wonderful evening at Ozumo And the manager, Mel, was the absolute Best!

OT
San Francisco
3 reviews
Dined on October 30, 2019
Overall4food4service5ambience5

I go to Ozumo frequently and I think it is a good combination of good food and views and ambience. Some of the new menu is a bit pricey for the size of the dish but it still tastes good. Above average.

OT
New York Area
1 review
Dined on October 28, 2019
Overall5food5service5ambience5

Waiter was outstanding and very knowledgeable.

M
San Francisco
17 reviews
Dined on October 27, 2019
Overall5food5service4ambience5

Fantastic sushi

MM
New York Area
7 reviews
Dined on October 27, 2019
Overall3food4service3ambience3

we purchased the omacase for three people and felt like we were shortchanged. One course had four pieces of a suchi roll which is not divisible by three - probably were served the two person ration. Had to point out that there were only 2 toro sushi pieces (again this is for two people not three). On the desert, we were only given one small mochi cut into four pieces - if its not divisible by three then they are not scaling up to three people but they definitely charged for it. The dessert was mostly made up of not-ripe fig and persimmon. When we pointed these discrepancies out we were dismissed by the server. A bit of a dissappintment when they charge $160 per person!

OT
San Antonio
1 review
Dined on October 26, 2019
Overall5food4service5ambience4

Enjoyable dinner!

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JH
San Francisco
37 reviews
Dined on October 26, 2019
Overall5food5service5ambience5

We had 6 people in a private room and the food was terrific. The waitstaff was attentive and extremely helpful in ordering, since many of us were not Japanese food savvy. We got the order quickly and the food was delicious. I highly recommend Ozumo.

JS
Calgary
3 reviews
Dined on October 25, 2019
Overall5food5service5ambience5

Amazing food, a bit expensive though .... great for special occasions

OT
Los Angeles
3 reviews
Dined on October 25, 2019
Overall5food5service5ambience5

Mel took such great care of us! Thank you for making our surprise birthday dinner so special.

OT
San Francisco
1 review
Dined on October 25, 2019
Overall5food3service3ambience4

It’s ok. The soy and garlic edamame was super oily and the ramen was salty. I did not expect that. Normally the edamame doesn’t come with so much oil but you could see the separation of the soy and the oil at the bottom. The tonkotsu ramen was salty and lacked tonkotsu flavor. Prefer the sushi, so I will be back for that.

e
San Francisco
18 reviews
Dined on October 24, 2019
Overall5food5service5ambience5

I have a gluten allergy and could eat almost everything as they use tamari in all things

MD
Milwaukee
1 review
Dined on October 21, 2019
Overall5food5service5ambience5

Top quality food that is absolutely delicious.

Ozumo - San Francisco
Responded on October 23, 2019

Thank you so much for taking the time to give us a positive review! We greatly appreciate you! Warmly, Calvin Young Manager Ozumo

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KE
San Francisco
1 review
Dined on October 18, 2019
Overall5food5service5ambience4

Excellent chefs choice menu. Beautiful views although very loud.

OT
Seattle
2 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

It was my first time coming back to SF in years and was looking for a Japanese restaurant to meet up with my friend from high school.
Although the entrance area in the restaurant is noisy, the dining area is very nice and a great place to catch up with my friend!
The food was absolutely excellent! The sushi is so fresh and well prepared and all the dishes are made from the best ingredients.
The service was nice and attentive!
I will definitely be coming back!

OT
San Diego
7 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Top level service and best food in town.

j
Hamburg Area
66 reviews
Dined on October 15, 2019
Overall5food5service5ambience4

Never San Francisco without a dinner at Ozumo. New inspirational Menu, tasty appetizers, Cocktails that Deserve the Name...

Ozumo - San Francisco
Responded on October 17, 2019

Hello, jellybean! Thank you so much for taking the time to write your positive review! We greatly appreciate all of your support and really hope to see you again, soon! Miho Kawaguchi General Manager Ozumo San Francisco

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RB
Portland
13 reviews
Dined on October 13, 2019
Overall5food5service5ambience4

Great sushi/sashimi - a little on the expensive side but fantastic food and atmosphere

SB
1 review
Dined on October 12, 2019
Overall1food3service1ambience4

Food was good! The waiter was not prepared and treated us like beggars demanding 20% service gratitude, would give by pleasure if he was most friendly and paid more attention to our dishes which he mistaken the tables and did not gave us good advices for the food, too bad! My friend paid the bill and he saw that and demanded 20% minimum gratitude because I think he thought we were saving money.
Very disappointed!

Ozumo - San Francisco
Responded on October 14, 2019

Hello SeijiB. First and foremost we would like to express our sincerest apologies. We pride ourselves on providing an excellent dining experience, especially great service and there is no excuse for the poor service you received. Our servers should always be friendly, knowledgable and present. We will be evaluating our entire team and will make it a point to ensure something like this does not happen again. We would like the opportunity to provide you with the dining experience you deserve.

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DG
Sacramento
15 reviews
Dined on October 11, 2019
Overall5food5service5ambience5

Excellent as always. We love to have sushi there every time we visit the city.

OT
New York Area
1 review
Dined on October 10, 2019
Overall5food5service5ambience5

Me encanto

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AG
San Francisco
11 reviews
Dined on October 9, 2019
Overall4food4service4ambience3

Business lunch meeting, was fast and good.

OT
London
4 reviews
Dined on October 1, 2019
Overall3food4service3ambience2

Good food and friendly, if patchy, service. SO noisy though.

LS
San Francisco
1 review
Dined on October 1, 2019
Overall3food3service4ambience4

I had never been but only heard rave reviews from friends and co-workers. Have to say I won't be quick to return, although service and atmosphere was lovely!

AC
San Francisco
2 reviews