Overlook Raleigh Downtown Restaurant
Food was acceptable. Nice go to place before the symphony
Hi Carl, Thanks for taking the time to leave us a review! We hope to see you again soon.
It was really strange, they had a full menu posted online and in restaurant lobby, but we're pushing a "leftover" Valentine's menu the day after and a condensed lunch type menu. Food was ok, but overpriced.
We're sorry to hear that we missed the mark on your visit with us. We did offer a Valentine's prix fixe menu on both Friday and Saturday for the holiday weekend. It's not unusual for us to have a limited or special menu on a big holiday weekend. We hope you will visit us again soon so you can try items from the regular menu!
I love the food and the setting was nice but I wasn’t too thrilled about the low table seating. I ordered a sour whiskey cocktail I was very disappointed I had a lot of sour mix but overall I enjoyed it.
Thank you for the feedback, Cynthia! We look forward to hosting you again soon at a high-top table and showing you an improved cocktail experience. Cheers!
Good food, attentive staff, reasonable pricing, and convenient to Duke Energy Performing Arts Center.
Hi Thomas, Thank you so much for your five-star review! We are glad to hear you enjoyed your experience with us. We hope to see you again soon.
First off. NO MENTION that this is in a hotel. Second, this is NOT a great restaurant to recommend... however... the food was good.
Hi, We are sorry to hear that you were disappointed in the location of The Overlook. We will make sure it is clear that we are located in Residence Inn Raleigh Downtown. We are glad you enjoyed your food. We hope you will come back and give us another shot!
The service was great and so was the food. It is a hotel restaurant (not fancy) with limited space and only a few tables. But it is a great place to grab something quick before going next door to the Duke Energy Center to see a show.
Thank you for taking the time to leave us a review. We are glad to hear you had great service and food. We hope you will join us again soon or before your next show!
The restaurant had failed to notify us that the restaurant was technically closed for a private party. However, they seated us at a very small table, compted our wine (2 of us) and gave us 20% off our meal as compensation for the inconvenience. The service - and the manager could not have been more attentive. We will definitely come again.
Hi Alice, We apologize for failing to notify you and your guest about the private party. We are glad to hear you were still able to enjoy dining with us. We very much look forward to serving you again soon.
Wonderful service in an attractive, well designed restaurant area. Overlooks a small green space at a NC Education Building and the Raleigh Memorial Auditorium. One block from the auditorium. Moderate menu with moderate prices. Separate bar area (called 10th and Terrace) on the 10th floor with an outside terrace is especially attractive and cozy.
Hi Warren, Thank you so much for your review! We are so glad you enjoy our service and menu. Thank you for the description of the Overlook as well as 10th & Terrace. We hope you will join us again soon!
This was not memorable. It's definitely a hotel restaurant for Residence Inn. The only redeeming quality is proximity to the Duke Performing Arts Center across the street.
Thank you for taking the time to leave a review. We are disappointed to hear you did not have a memorable visit. We value your feedback. We hope you will join us again so we can improve your next experience.
Could be a wonderful place to dine before or after a show as it is convenient to the Duke Energy
Center for Performing Arts (DECPA), however it is not inviting.
Lights were bright. TV's everywhere (should remove them all).
Furniture was uncomfortable. Chairs not conducive for dining
Several tables had dirty dishes and should have been bussed.
Our reservation was not in their system which we made on Open Table.
Our server brought the wrong bottle of wine
Hi Ken, We are disappointed to hear you did not have a five-star experience with us. We appreciate your feedback about the decor and service. We will use this in training our staff so we can better everyones experience at Overlook. We hope you will give us another try before your next show at Duke Energy!
The wait staff was friendly but not coordinated. We had two different servers who did not seem to know whether/if the other was also assisting us. I had to remind the server that I had ordered wine and had to ask that our check be rung up so that we could get to the show we were in town to attend. The food was delicious and the menu had a good variety. I'll go back to enjoy the outdoor seating when the weather is warmer!
Hi Beth, Thank you for taking the time to leave us a review. We are sorry to hear that your service wasn't up to par. We will pass your feedback to our team so we can continue to improve. We are glad you enjoyed your food and look forward to seeing you once the weather warms up!
Restaurant space is small, but the menu variety was excellent and the food was very good.
Hi Anne, Thank you for taking the time to leave us a review. We are so glad you enjoyed your food! We hope to see you back again soon.
This was our 2nd visit to Overlook. Although we had reservations, our table was not available when we arrived. After about a ten minute wait, we were seated at a high-top along the wall verses one of the standard tables. It wasn't very comfortable for a date dinner and had no "overlook" view. The food was fine and our server was very pleasant.
Hi, Thank you so much for taking the time to leave a review. We are sorry to hear your table was not ready at the time of your reservation. We appreciate your feedback and apologize your seating arrangement was not comfortable. We strive for a five-star experience for all of our guests. We hope you will return for another dinner date soon!
This is a hard one because it is a mixed review. PROS: Seated immediately, had a nice window view, my food was decent, my son's was very good and the prices were standard. CONS: Our server was just bad all around. It looked as though we got the worst one. All the others seemed very interested in good service except ours.
Thank you for taking the time to leave us a review. We are glad to hear you had a nice meal with a window view. We are sorry to hear the service did not meet your expectations. We appreciate this feedback and will use this in training our staff. Thank you again and we hope to see you soon!
We dined early for we had play tickets for West Side Story. The service was quick and very good. The menu choices were ample and the serrvings were quite ample and tasty
Thank you for your five-star review! We are so glad you enjoyed a quick dinner before catching West Side Story! We hope to see you again soon.
Service was friendly and food was great!
Thank you for your five-star review! We are so glad you had great food and service. We hope to see you again soon.
The food was excellent and a nice variety of menu options.
Hi Keleen, Thank you so much for your five-star review! We are so glad you enjoyed your food and our menu options. We hope to see you again soon.
Had difficulty changing the reservation from 2 people to 6 people on Open Table app and had to call the restaurant for the change. The salad was unusual but good with roasted corn, cherry tomatoes, and croutons. The beef and the scallop entrees were well prepared and excellent but the vegetables were not very good and were not eaten. These were restaurant week fixed menus with only one choice for dessert, a sherbet with lavender leaves. Some did not have the leaves but two that did were not edible and were replaced with a chocolate tort that was excellent. The waitress was pleasant and accommodating. Overall an average dining experience.
Hi John, Thank you for taking the time to leave your feedback. We are disappointed to hear that your experience was just average. We will share your feedback with the team about your meal restaurant week. We are glad to hear you had great service. We hope you'll visit us again so we can improve your next experience.
Overlook is clearly a hotel-oriented restaurant. We visited it on a Friday night before the theatre and were the only customers (we are locals, not staying at the hotel). A long counter seating area in the middle looks oriented for a quick breakfast. We were at the window, with a nice view toward the theater building.
Posted menu on OpenTable did not reflect the full list of choices. Appetizers followed what you find at most casual dining restaurants - good but nothing special. The entree special of halibut with beets, however, was a bright point. Both our appetizers and our entree came to the table not as warm as we would like.
Service staff was limited in number but attentive, prompt, and friendly. We enjoyed our interaction with them.
Thank you for joining us for your pre-theatre night out, LocalPair! We're delighted to read that you enjoyed our close proximity to some of the best arts and entertainment in Raleigh as well as our featured special for dinner. We take to heart all opportunities to improve and will pass along to our kitchen the feedback on your dish temperatures and ensuring that our menu is up to date on OpenTable. We hope to see you again before another show!
Overlook Raleigh Downtown Restaurant is rated 3.9 stars by 19 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.