Otto Enoteca Pizzeria
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Fantastic meal in splendid surroundings. Ottos was an ideal location for a family meal. Authentic Italian fare served with panache by attentive but not invasive waiters. Thoroughly enjoyable.
We used to love this restaurant, but had not been in a while. While the food remains very good, and the restaurant charming, the service was awful. We rarely saw our waiter. Our companions had to leave before finishing because they had a show to attend and the waiter failed to appear even after our table was cleared and we had asked the bus-person to send him over. When the waiter saw them putting on their coats he ran over with desert menus. They said they were leaving but we did say we wanted desert. Despite that the waiter left without even leaving the desert menus and we never saw him again until we spoke with the manager and said we had to leave and needed our check. We actually had to get up and request to see the manager twice and when she finally appeared she listened to our concerns but failed to respond in any meaningful way. We ended up having to leave without having desert because of time constraints. We will not return.
We waited 50 minutes for our table with a reservation. The hostess had no idea how to manage the reservations, and told us three times that they were getting our table ready. When we finally were seated she apologized profusely and said that they would take care of us for the long wait. This consisted of them sending over a small cauliflower appetizer that was mediocre at best. While generally the food is excellent and it’s very close to my apartment, the disorganization made for a frustrating experience and a complimentary round of drinks would have been more appropriate. I have eaten here several times and have had similar experiences with reservations, and while I was there saw a party come in who had made a reservation and the hostess had no record of it. Food is very good but it can be a frustrating experience eating there.
Great pizza, great service. The place was crowded but they didn’t rush us. Will definitely be back!
Great service and food
Great wine selection and food was fabulous. What a little gem of a place.
Grossartiges Ambiente und tolle Weinkarte.
Since starting a job in the neighborhood, I'm averaging once a month at this place. It's perfect to split an upscale pie + app and have glass of Nero d'Avola with a client or a girlfriend. I even had an amiable meal here with my ex. The vibe is slightly upscale but approachable Italian. Come here on a Saturday or Sunday before 8 and you'll see plenty of grandparents and kiddies at the tables. Later at night on the weekend it takes on a buzzier/sexier ambiance. This isn't a bargain, but for me it's worth the money--because the food is solid, the waitstaff is attentive and the setting is elegant.
Thanks, great as always!!
Always enjoy Otto when we visit the city. The food is always good and we enjoy the atmosphere here.
We feel as if we are locals when we go to Ottos. It’s incredible that such a fine restaurant exists so close to the West Village apartment we most love staying in. The food is extraordinary and the service simply splendid. It’s like the places we’ve loved most in Italy but with much more attentive servers. This time we added two people to our party after the four of us were already there. The waiter made that happen seemingly effortlessly. We shared pizzas and salads for lunch this time, but no doubt will be back for dinner with the whole family before we return to Seattle.
excellent pasta dishes. ---service was at time a bit chaotic. But it was Saturday night 8.30pm. Peak time.
Also, Otto is loud. They should keep it easy on the music. Then people don't have to scream.
Tone it down a bit.
Always a pleasure to eat at Otto.
We enjoyed a wonderful lunch at Otto before catching a performance at a NYU studio. A friend had recommend for the pizza. We shared the arugula & roasted cherry tomato insalata. Simple yet delicious with a hint of lemon in the dressing. We then had the Quattro formagi and the margherita pizzas. Fresh tomato sauce and the perfect amount of cheese on a thinner cooked to perfection crust. Did not disappoint. Paired all with a nice quartino of cab sav. The service was perfect - attentive but not overbearing or rushed. The ambience was warm and cozy - we were on the early side for lunch so the restaurant was quieter, which we enjoyed. Lovely lunch.
We had eaten here years ago on a trip to New York. My daughter wanted to return on this trip. It was great! It’s a great place for drinks. And the wine selection is fabulous. We met some friends there and everything we ate from the cheeses to the pizza was wonderful. I’m glad to know that this little jewel has remained high quality!
We were late for our reservation because of horrible NY traffic. They graciously had a table for us in 5 minutes. Our dinner was wonderful, service as well.
Excellent food, service and wine.
Wonderful, as always!
Very mixed about Otto - the food was delicious, and there were many dishes on the menu that I didn't get to try that will bring me back again. Service also was good, and it's a beautiful space. But it was so loud that it really affected the experience. There were just three of us at our table, and I literally couldn't hear a word my niece said throughout most of the meal. We actually laughed as we exited, because we decided when we return we'll eat in the bar ... when is the BAR ever quieter than the restaurant?? Any recommendations I might make will include mention of the unpleasant noise level.
I’m not sure when Otto deteriorated so much. It was one of my favorite restaurants in the early 2010s. Great pizza, good food, great service. I returned recently with some coworkers and was just embarrassed.
I had told them this would be a great restaurant and we would have good pizza but I think the pizzas we received should probably have been called flatbread instead. They were offensively bad for a New York upscale restaurant. The service was friendly but completely inattentive. It took about 15 minutes and asking 2 different people we could flag down to get a wine list. I’m not sure what happened to this restaurant. Don’t go.
The service and food were great. We really enjoyed the pizza and the gelato.
They removed the Romana pizza and change the favetta bruschetta.
Food was excellent as always. But whether because it was late or we just got a bad waiter, service was poor. He forgot one of the appetizers we ordered. He never asked the kids what they wanted to drink (they are 9 and 14). Never poured the wine for us. Just a poor experience. It was apparent they wanted to get everyone out and wrap up the night. It’s my kids favorite place and we’ve been there numerous times but it’s time to find a new favorite.
It is always a treat to eat here and we have many times. The food is superb and the wait staff is accommodating, warm and highly efficient. The wine list is incredible and the sommelier extremely knowledgeable. We can't say enough good things about Otto.
I wanted the starters to be warm and they were chilled. I wanted the bread to be warm and it was room temperature. Those small changes would’ve made this so much better.
Vegetable starters have become downright bad-small and greasy
This was a wonderful find! I’ll return often! YUMMM
Very good pizza
Fabulous food right near NYU.
Music was cranked way too loud...overall good though.
Disappointed. Packaged bread sticks were tossed on the table. The pizzas and some of the pastas were quite bland. Presentation left much to be desired. For our first night in NYC we were disappointed.
Food and wine are unbeatable and great service every time!
Service was virtually non-existent. We had a 7:30pm reservation and at 8:00pm, I had to call a floor manager over to place our order. It was Sunday night and while we weren't in a rush, we didn't want a three hour meal in an upmarket pizza joint. When hiring waiters they should at minimum be friendly and well-trained, you won't find either here, what you will find are aloof bordering on pretentious attitudes on behalf of the wait staff. Just a bunch of employees hanging around that round table with the wine bottles engaged only in their own conversations, the customers are an afterthought. The bus boys seemed more friendly, competent and tuned in. Also, the Sommelier did something that I find beyond annoying, he left the table to "taste" our wine for us "to make sure it's good". How incredibly rude a practice and if you are going to do this awful routine, at least do it at the table. After all, we are paying for it, it is technically our wine that you are "tasting". We had to ask for everything, it was as if we were invisible and for almost $200 on pizza, I need more, sorry.
Too noisy, not conversations possible, loud music. Service not great. Food is good and value good.
Food was disappointing and it was so loud in the restaurant that it was hard to talk to each other.
Our food and waiter were fantastic, but we had a reservation at 8:30 and were not seated until after 9:15. Absolutely unacceptable.
Otto is a fantastic restaurant and one of my favorites. I have been many times and intend on returning for many more meals. The only thing I wish that would improve is the wait staff service - they are knowledgeable, helpful, and charming - but spread too thin over too many tables. This hectic element is difficult for the staff to overcome. The result I have seen over my past few visits is that many of the bus boys and food runners step up to assist guests with requests that would, in a typical restaurant, be directed towards the server such as drink orders and the like. Although this might seem like a positive it’s actually a negative for the restaurant because it makes it more difficult for the server to properly mange the experience of the guest because they are lacking Information regarding questions and requests handled by other staff members.
Otto never disappoints. We enjoyed several selections from among the small plates Verdure selections before we branched off to Pastas for the main course. Both the spinach tagliatelle and the eggplant ravioli were outstanding.
Pizza and food were not hot. Pasta dishes not great
Otto is a great spot for great pizza and fresh pasta. They also offer great shareable small plates that are high quality....the cheeses & salami were outstanding. The restaurant surely gets crowded and at times it a bit too loud. It is a very family friendly spot which is a plus for families with young children. The quality is outstanding as is the service.