Food was great
Unfortunately we booked for supper but we're not told the kitchen closed at 6:00
So it turned out to be an early evening
I had lunch at the counter. The prosecco was very good! The homemade mozzarella was good and the pizza was good.
Reason for posting this is very poor customer service.
Me and my wife made a reservation on OpenTable for 5:30 9/2/17 Saturday and arrived at Restaurant and the hostess told us they were closed for a private party. No apology for overbooking. Since we had a reservation at ottimo that made it impossible to made another reservation on OpenTable. Luckily we go to Hurleys quite often and they where able to get us in.
Once again, Michael Chiarello has done a great job. The presentation of his menu choices at Ottimo is very creative and his staff is well trained. When we arrived, the restaurant was experiencing a power failure but that did not have a negative impact on their customer service or service in general. Thanks for a wonderful experience. We will be back!
Authentic Italian eatery. We enjoyed the food very much. Will be returning and will recommend to family and friends.
The server was very attentive and made us feel welcome. Had a nice conversation with him. Unfortunately, we didn't get his name. Thank you!
It was ok
Server was a jerk!
Great food, great service. Will return!
The food is really tasty the atmosphere great , but the portions are extremely small so for the money , I would go somewhere else. If they increase the size of portions we would go back .
The wait staff was very good .
The food was great and I loved the atmosphere. The service was not as good as the food. I would recommend to anyone in spite of that. Cool place.
This was our first time here. Our server Taylor was excellent. He was very knowledgeable about all the menu items and very helpful. All of the staff was very friendly. The pizza was great. The salads were okay, not great. It is pretty pricey but for the area I guess it is expected.
Excellent choices for all appetites. The crescentine sandwiches look small but are a good portion. Salads in jars are delicious, if a little awkward to mix. Good wine selection. Prosecco and rhubarb ice cream is inspired!
Went for Mother's Day Brunch on the patio. Had excellent food without the fuss!! So delicious!!
This was the second time we attempted to eat here. The first time I had been told by their staff that they were open til 7. When we arrived, we were informed they closed at 6. The second time I was making dinner reservations and saw they had an availability at 6:30. I figured they had extended their hours. I was called 30 min before my reservation and told they were closed for a private event. Not sure I believe that. It was a beautiful day both times I tried to eat here and it would have been wonderful to have pizza and drinks on their lovely patio. I don't know why they would close so early. Not sure I'm up for giving them a third chance. Too many other choices around here.
Great new place ! Italian theme- great lunch!
We went to dinner on a Saturday night at 6:30 and was told to quickly order since they were closing at 7. The menu is the same for lunch and dinner and would be more appropriate for lunch.
had a wonderful time good food and wonderful service thanks to Mario!!
Tyler was awesome, he made our surprise and breakfast very special. Thank you!
Great food and service, the fresh mozzarella is the best, the pizza is amazing.
Had a really great late lunch on patio. Love that they serve all day. Very reasonably priced items. We had the burrata which comes with choice of 1 of 4 different burratas and 3 toppings (we chose artichokes, smoked mushroom pesto and procuitto). The smoked mushroom pesto was soooo delish! The procuitto was dry and disappointing. Also had the sandwich (forgot the fancy Italian name for it) and pizzetta. The pizzetta they deep fry then crisp it in oven. Not sure if deep frying added that much to it...I think it would have been fine just to bake in the hot oven at high temp.
Great service and food, was there for bday lunch, Dont drive by this place you will regret it.