Otoro Hawaii Fusion
I’m wondering when my open table points will be posted to my account. Service was minimal...needed to pretty much ask for everyrhing...to order our meals, then to receive our meals, our rice, and the check.
Very expensive for the amount served. Miso butterfish was delicious.
Missed the offer where you soend $100 and get $20 for the next time, but its ok because i probably wouldn’t return anytime soon
We had the Omakase dinner last night...WOW! All of our MANY dishes were as beautiful to look at as they were to eat! Otoro is the real thing without any pretension. The sushi chef is very talented and friendly and the wait staff very attentive. This is one of our many Honolulu favorite restaurants!
No music was kind of strange..
Food was ono!
Food perfectly done. Sushi fresh and tasty
Overall...excellent. Parking seems limited, however they have valet.
Definitely recommend everyone to go!!
Overall great value. Teishoku servings are huge. Parking is a little tricky
Food was good & reasonably priced. Ordered a bottle of sake, also reasonably priced. Even got gift certificate at end of dinner.
Food and service were excellent. Will be sure to return.
Great food! Reasonable prices. We will definitely go back. Such a hidden gem!
Loved sitting with our sushi chef. Food was great; he didn't force entertainment, but was very engaging. I'd go again!
Food was delicious. For the price there is a lot of food.
It was my first time there so we tried the special combination dinner 2 choices for $22. So I ordered the Unagi Kabayaki and the Tonkatsu with the side order of Butterfish for an additional $10.
The Butterfish was the biggest piece of fish I have ever seen and it was so soft and delicious, The Unagi was also a very large piece and the Tonkatsu was soft and not oily like other places we have been to.
My wife ordered the sushi deluxe combo and each piece was fresh and very large.
I would highly recommend this place to anyone and will definitely be back again.
My grandmother visited Oahu and really Wanted to try this place. Evening started off good the food was actually very excellent, but that’s when it stopped. We had ordered a $55 bottle of sake, not the most expensive but not the cheapest. When the bill came all of a sudden our sake was worth $163! I pointed it out to the waitress and told her what we had ordered. She told me oh yeah it’s the same thing. I didn’t told her what did we order then that was $55 and she walked away. She dillydallied and walked around with the money for a little while probably realizing the mistakes you mean. We had to fight her down and ask her what was going on. At that point we had stopped drinking because I didn’t know what was going to be the result of the mistake. She came back and told us that we could pay for what we did drink and she took the bottle. After a while later she came back with the bill And told us that she was just going to charge us for the $55 original bottle. So at the end of it we paid for a full bottle but only got half of one. Not one point in the night to the manager come by and apologize or even talk to us at all.
food was ok to good ... NY steak good, ika good, uni pasta not very good but ok. food was a bit pricey given the size of the portions. Service by our server could have been better as other servers seemed more interested in their stations.
The food was really good, prices are really reasonable. The sushi is very fresh.
Friendly service and attentive but a little more training and knowledge of the food they serve would go a long way. I ordered the teishoku and it was well-portioned and tasty. The one downside was they severely overcooked my ahi filet which I had requested seared with a raw interior. My friend ordered the salmon the same way - hers was done perfectly. So the kitchen probably has to be a little better managed as well.
Overall, very good overall and I look forward to a return visit.
Great value but did not suite my taste. They are willing to service customer but just don:t have enough hand or knowledge to run the restaurant
Sushi guy offered me to order more than $100 so we will get $20 gift certificate but it was not true.
We ordered over $100 but the promotion was over already
Holiday - New Years Celebrations
Sushi is good, flambe NY steak is also fine. I love this place.
Service was awful 1st of 6 meals was served in timley manner. next 2 meals served 30 minutes later. last two meals served 45 minutes later. Others had finished their meals when last 2 meals were served. think they forgot about the meals.
Food took long to come out and found out that they gave our food to a different table that came after us.
Not a lot of parking but nice atmosphere...treat us well and food was great. Me personally got the pan fried king salmon and that was legit.
Sushi was fresh and delicious. Uni pasta worth a try. Would recommend Otoro.
My understanding is that the restaurant has only been open for about 4 months. Yes, they need to work on several areas to get a better rating. To start with the positive, the portions are generous and tasty. The sushi is mediocre but the fish is fresh, so it makes the sushi taste better than it really is. There was too much avocado in the spicy tuna roll---could hardly taste the tuna. The fish entrees were cooked just right. Service was dicey. Had to ask the servers 3 times before we could get napkins---that was sad. Both my husband and I had ordered teishoku (Japanese set meals that come with a soup, salad/pickles and a bowl of rice with the entree, and most of the time, a dessert). The soup and salad only came out for one person. The other soup and salad came ten minutes later, which made it awkward, since only one person could start, or the soup would get cold. The servers need to communicate better with each other to better service the clients. They seemed sincere in wanting to serve their customers, but just unperceptive/unaware as to how they could better service them.
I wouldn't use open table to book a reservation here. When we walked in, there were 4 people in the front area and all 4 people ignored us as if we were invisible. Finally, I had to speak up and say something. When I gave them my name, the girl says they don't have any reservations for us. I showed her my open table reservations and she tells me to wait. After about 5 min she returns and says, "Oh sorry, I don't know about open table and nobody put your res in the book. Do you still want to eat here? If so, you have to wait and we will try and find you a table." It was Christmas Eve, where else would we find a reservation at that moment at 7:30 pm??? So we waited patiently on the side and watched everyone eat. Finally, they clean a table for us and sat us at about 815 pm.
Food was good, but the experience was horrible. And majority of the workers don't speak much English, except for one local girl who was the only friendly one in the whole place. Not sure where she appeared from, but our server just disappeared halfway through our meal. Oh, and if you need anything, you need to raise your hand and wave them down because once they drop your food, they're ninjas. But as soon as you finish the last piece on your plate, the busboy quickly takes it away. So if you're doing family style and you're still eating, make sure you always leave a morsel of food on your plate or you'll be plate-less! 😳
A little slow to greet us when we entered and our table was not ready at our reservation time but staff was very friendly and did apologize for the lateness. Food was good, a bit pricey but there is a promo: spend $100, get $20 gift card for your next visit. Great place for a get together and open until 2am.
Food was very good. Place is loud. They need to work out the timing of delivering food to table. We will return.
The food is outstanding but they need a seasoned restaurant manager. Service continues to be slow and meals can take in excess of 30 minutes to reach the table with entrees coming out as much as 10 minutes apart.
Service is friendly, but a lack of training and coordination with the kitchen makes for an excessively long dinner and cold entrees by the time everyone is served.
This was a very nice surprise that Open Table recommended to me. I liked that it wasn't in the busy Waikiki district. I was a little worried about the parking but they have a valet that takes care of your car so that wasn't a problem. The food was excellent! I had jellyfish for the first time and I fell in love with it! I'm usually a crab person but we ordered the Lobster instead and it was the best I've ever had. The fried rice was also incredible, hamachi kama was huge and their Toro special was so delicious it made the price of the dish acceptable. I highly recommend this restaurant and can't wait to try it again! Super nice staff to make you experience even more memorable!
Food was fantastic, staff was friendly, but they need a better restaurant manager. We were warned that the service was slow and I do mean, slow. Dessert orders never came and we paid our bill and left without.
They need an additional waitstaff and better management to direct them as the service, while friendly, was too inconsistent. The entrees came several minutes apart so one person had to wait for the second entree to be delivered.
Highly recommend the flaming sea bass.
The wine and sake list is amazing. It’s small but covers all the categories and the value is great.
Not bad at all. First time there and it was pretty good. Food came out but the dynamite came out last... Like towards the end. I was okay with where we sat but we were kinda crammed in one side since the other side of the restaurant was empty. Would go back.
Amazing food! Don’t miss it if you are in town.
I really love this new place!!!
I have seen a few different restaurants in this location and for whatever reason they have all had a difficult time of it however this one I hope will fair much much better!!!
First the remodel on the inside is super cute and the ambiance is really cool!
I love love that they serve until 2am which is a god send for someone like me who works till midnight and sometimes gets off work starving!!
The sushi was excellent, the menu has sooooo many choices and the sake list is awesome!!!
The service was a little sliw and forgetful at times but they more than made up for it with smiles and great attitudes!!!
I really hope everyone gives this place a try just so I can keep on eating here:):):) the Scallops Flambé alone is worth coming to try!!
Don’t pass this one up cause it’s a winner for sure!!!
Excellent service and food!