Osteria di Eataly

4.6
890 Reviews
$30 and under
Italian
Osteria di Eataly features two of the best-loved Italian dishes: Napoli-style pizza and al dente pasta. Enjoy our seasonal selection just steps away from our expert pasta chefs and dough-slinging pizzaioli (pizza makers). To create our traditional but innovative dishes, our chefs cook with both fresh pasta made daily in-house and air-dried, bronze-extruded pasta from Campania, Italy. Eataly has teamed up with the experts at Rossopomodoro, a Napoli-based pizza company, to bring you traditional Neapolitan pizza. Creamy mozzarella, charred yet elastic crust, and sweet San Marzano tomatoes are the basis for the most traditional Pizza.

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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 890 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.7
food
4.5
service
4.4
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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OT
vipOpenTable Diner
Chicago
8 reviews
Dined 2 days ago
Overall4food5service4ambience4

Fantastic food and wine! I have yet to taste a dish I didn’t like here.

j
vipjjppmm
Chicago
14 reviews
Dined 2 days ago
Overall5food5service5ambience5

Great food and a wonderful atmosphere. Very enjoyable!

L
vipLuke
Chicago
60 reviews
Dined 3 days ago
Overall3food4service3ambience4

It was ok. Nothing extraordinary. Wine corkage was way too high (25.00) for wine purchased at the retail section of eataly should just be a 10.00 service charge.
Arancini was dry and needed a sauce. Cheese board needed more bread. Service was ok. There is better Italian nearby.

OT
OpenTable Diner
Minneapolis
1 review
Dined 3 days ago
Overall2food3service2ambience2

I made reservations weeks ago. We were seated in a not so favorable area. When we asked to move closer to the window in a more open area, we were told they were all spoken for, but they agreed to move us a little more central. As we were seated we noticed 3 empty tables in the area we wanted to be in. They stayed open for almost the entire time we were there. Not sure why they insisted that we couldn’t be moved there, but for whatever reason, they didn’t budge. Very disappointing.

B
Brie
1 review
Dined 3 days ago
Overall5food4service5ambience4

It’s a nice quick place for a pasta dinner. There are definitely more authentic and higher quality Italian places in Chicago but for something tasty, quick and under $30/person, this is a solid choice.

m
mwandishi
Richmond
1 review
Dined 4 days ago
Overall5food5service5ambience5

A little slice of heaven. Blah, blah, blah, blah,

BT
BonnieT
Chicago
2 reviews
Dined 4 days ago
Overall2food4service3ambience1

The food and service in the dining room were very good. My low rating was about masking and attitude throughout the Eataly store. We are in the midst of significantly worsening COVID 19 virus because of the delta variant. In the dining room, some servers wore masks; others did not. On the first floor, behind the counters for candy and sorbet, the workers were either unmasked or wore their masks under their chins or noses. When we asked them to mask before serving us, they copped horrible attitudes and argued with us, then removed their masks as soon as they finished serving us. Likewise, behind the other service counters - coffee and deli - some workers were masked and others weren't. There seems to be no rhyme or reason for the protective behavior towards Eataly's customers. This shows an utter lack of training and supervision of the employees of Eataly during this deadly pandemic. We will not return.

OT
OpenTable Diner
1 review
Dined 4 days ago
Overall4food5service4ambience5

It was great but our appetizer came out with our food. Other than that, it was fantastic.

CC
ChouChou
Milwaukee
3 reviews
Dined 4 days ago
Overall5food5service5ambience5

Anthony and all the servers were remarkably personable and attentive!

SR
SangeetaR
New York Area
5 reviews
Dined 5 days ago
Overall4food5service5ambience3

Ate here with my kids. Overall they were happy with it.

IL
ILovePeaches
Chicago
3 reviews
Dined 6 days ago
Overall4food5service4ambience4

As always Eataly was excellent. I wish we lived closer to go more often, but we still try to make it 2-3x a year as a special treat for the family. We love their Gluten Frienly options, the quality authentic Italian food, and the fun ambiance. We always go downstairs to pick out dessert after dinner and like browsing the wine section, cheeses, and great selection of quality ingredients. For special occasions there are fancier (and more expensive) restaurants, but this is the one we still love the best.

I
vipIlovefood
San Diego
70 reviews
Dined 7 days ago
Overall5food5service5ambience4

Outstanding and authentic food in a casual but pleasant ambiance with the electricity of Eataly. Can't wait to get back.

KH
KateH
1 review
Dined on July 26, 2021
Overall5food5service5ambience5

Very knowledgeable and attentive server. Delicious meal! Love Eataly!

OT
OpenTable Diner
New York Area
2 reviews
Dined on July 25, 2021
Overall5food5service5ambience5

We went to Chicago for the day and had a late lunch early dinner at Osteria di Eataly. The Aperol Spritz was delicious and the charcuterie tray was outstanding. My kids ordered the pasta and it was also very delicious. Our waiter, I wish I could remember his name, was so friendly, polite, and his timing was perfect every time he approached the table. Overall, a very enjoyable experience. Will definitely go again.

k
vipkathyz
Seattle
30 reviews
Dined on July 24, 2021
Overall5food5service5ambience3

Delicious lasagna, tiramisu and Barolo Serralunga D’Alba wine. Wonderful meal. Fantastic and friendly server. My husband and I split the meal and dessert… very generous portions.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

Great food

P
Peter
1 review
Dined on July 23, 2021
Overall2food2service3ambience3

Went to the bar after dinner. There were hundreds of fruit flies on the cabinet over the back bar. NOT exaggerating. The bartender heard me as I pointed them out to my partner, and he immediately began dousing the cabinet with some cleaner. He told us it had taken him 2 months to even get that bottle of cleaner. I heard other employees talking - they had to travel from one side of the upper floor to the other just to get fruit for drinks/garnish.

The staff wants to be efficient, and are seriously working their butts off to provide everything they can to customers. The staff is truly thankful there are customers, and it's clear their attitude is not the problem.

We both used the bathroom, and were repulsed by how poorly maintained it is.

This place needs a top town cleaning, better maintenance and new management.

Eatly better wake up.

AR
ArunR
Chicago
11 reviews
Dined on July 22, 2021
Overall5food5service5ambience4

Derrick was an excellent server. Went out of his way to get ensure we got we ordered. Food was excellent and enjoyed by all members of our party.

EM
EmilyM
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

Most likely the best Italian food I have ever had (and I work at an Italian restaurant, so I eat a lot of it). It was a great experience, everyone was so hospitable and helped each other out. Great service and great food!

H
Haley
Minneapolis
2 reviews
Dined on July 20, 2021
Overall5food5service5ambience5

Best pasta I’ve had since being in actual Italy! 10/10

RD
RonD
1 review
Dined on July 20, 2021
Overall5food5service5ambience5

A fantastic place for lunch and with a combination of the menu you no longer have to go to different restaurants so there is now something for everyone

KP
KarenP
Chicago
7 reviews
Dined on July 19, 2021
Overall3food2service3ambience3

We were totally disappointed in the quality of the food. Seems like this is mostly a tourist trap.

KD
KevinD
1 review
Dined on July 18, 2021
Overall4food4service4ambience3

Disappointed we could not get a table by the window due to staff shortage. Why not shift seating to window area? Service is very attentive! My linguine with clams ( including bread crumbs ) was really good except they could have used less red pepper flakes. Going to Osteria is a Summer tradition and we will be back.

J
Jessica
1 review
Dined on July 18, 2021
Overall5food5service4ambience4

Food is astounding. The service was fine but as is expected when you are dining in this kind of environment

OT
OpenTable Diner
Washington DC
9 reviews
Dined on July 17, 2021
Overall4food5service5ambience4

Several family members flew in for a reunion and ordered a whole fish, Pesce del Giorno, and Agnolotti del Plin Brasato, the house-made pork & veal-filled pasta in Urbani truffle pecorino and black truffle butter which were absolutely excellent and our tasty favorites. As a side dish, we ordered four meatballs that tasted like my Italian grandmother’s did whenever I was a child. Another favorite at our table was Ravioli di Ricotta con Mandorle, a house-made ricotta & spinach ravioli with toasted almonds and honey. Others ordered a Margarita pizza, spaghetti in tomato sauce and salads, the entire meal was worthy of a Michelin Star. Will definitely return the next time I’m in Chicago.

SB
SusanB
Louisville
2 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Everything great but much too noisy

MR
vipMariaR
New York Area
20 reviews
Dined on July 15, 2021
Overall4food5service3ambience3

My friend and I had a lovely dinner here on Thursday evening. The food was really good. Our appetiser of fritto misto was superb. Our mains arrived while we were still eating our appetiser which was disappointing as we knew they were just leaving them under the heating lamp until we were ready. Usually, restaurants wait till the appetisers are finished with to send out the main course. Other than that the our evening was very good.

RC
vipReneeC
New York Area
17 reviews
Dined on July 15, 2021
Overall5food5service5ambience5

Always wonderful food and service. And after you eat you can shop!

AF
AshleyF
Birmingham
1 review
Dined on July 14, 2021
Overall5food5service5ambience5

All the food was amazing and came out very quickly! Service was great! It was an awesome experience just walking though the entire place. I continually found myself asking, “why don’t I live here,” so that I could buy all the deliciousness that they have to offer!

JS
JSKMehta
Chicago
5 reviews
Dined on July 14, 2021
Overall5food4service5ambience5

Good was good. I didn’t think the pasta dishes we ordered were exceptional, especially for the price. Food could also not be customized (made spicier) as they are able to do in other Italian restaurants. We also stopped by gelato and they didn’t have 2 of the flavors we wanted that day.

a
anonymous
1 review
Dined on July 12, 2021
Overall2food2service3ambience1

The food was average and very overpriced. Some items on the menu were good, but the quality was variable with high prices.

ML
MartynaL
Tampa
3 reviews
Dined on July 12, 2021
Overall5food4service5ambience4

Love Eataly and can’t wait until it opens full restaurant again 👌🏻

DY
vipDenisY
Washington DC
1 review
Dined on July 11, 2021
Overall1food1service1ambience1

We’ve always loved Osteria di Eataly for its ambience, great food and very friendly service. But our experience today was so frustrating I don’t believe we’ll ever comeback to this place again. Today our family was asked to leave the restaurant by the manager on duty - Ryan due to baseless accusations of harassing one of the restaurant employees. It was a complete shock to us as we only attempted to get the name of the hostess for this review. She blatantly lied to us and refused to give us a table despite existing reservation. Ryan preferred to take full responsibility for this employee and took her side without even trying to understand the situation.
I guess after COVID it is so difficult to hire decent employees for key restaurant jobs, management prefers to change its motto to “The client is always WRONG”.

TV
TimaV
1 review
Dined on July 11, 2021
Overall4food5service3ambience3

So, Italian food can be tough because there is so much variability in consumer tastes and in chef’s preferences. Their can be a real disconnect between what the consumer thinks is good Italian food vs. what the chef thinks is good Italian food. The food at this restaurant managed to bridge the gap using flavor and seasoning. Overall a great experience. The spaghetti al pomodoro, which is the simplest dish and the most complex to get right because of its simplicity, was extremely delicious. We ended up ordering it again (since the first one was devoured quickly).

A
vipAnis
San Francisco
1 review
Dined on July 11, 2021
Overall4food3service4ambience3

The food was good but it was incredibly salty and a bit pricey for the quantity

NK
NathanK
1 review
Dined on July 10, 2021
Overall4food4service5ambience3

Food was good. Very busy but good. Good options for kids

CS
CorkyStClair
Indiana
1 review
Dined on July 10, 2021
Overall5food5service5ambience3

This is a bustling, energetic dining spot, with an emphasis on authentic ingredients and cuisine and a superb delivery of many different Italian staples.

OT
OpenTable Diner
Philadelphia
1 review
Dined on July 9, 2021
Overall4food5service3ambience3

The food was so good, but the service was not the great.

EL
ErikL
Chicago
6 reviews
Dined on July 8, 2021
Overall5food5service5ambience5

Felt like I was in Italy eating here and walking around, highly recommend!

DI
DIner127
Chicago
1 review
Dined on July 8, 2021
Overall2food2service2ambience3

This place was so disorganized. Half of our party’s food came out so far before the rest they were finished by the time the rest of the food came for everyone else. My son asked for spaghetti with cheese. What came out was plain noodles with a hint of sauce and no cheese. We asked for more sauce but none ever came. No one brought out any cheese to grate for our pastas. My bolognese was utterly tasteless. We had lots of dishes from appetizers and drinks just sitting used on the table and a server kept coming by but would only take one dish away at a time. Our server did not seem to know much at all about the men. I will never eat there again.

FAQs

Osteria di Eataly does offer delivery in partnership with Uber Eats. Osteria di Eataly also offers takeout which you can order by calling the restaurant at (312) 521-8700 ext. 471.

Osteria di Eataly is rated 4.6 stars by 890 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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