It was awful. Food was brought out cold and didn’t taste good,service was spotty, chef was yelling, and even “safe items” like cookies and bread were stale. This was overpriced and a huge disappointment.
Everything was excellent. The service was great. The food was great. Even the parking attendant was friendly.
Food was good, service was awful. Will not be coming back.
We were disappointed in the Osprey. The service was poor, both the host (the host was rude when I arrived with a stroller, despite having called previously & told them I had a stroller) & the waitress. However we were most disappointed by the food. There were four of us eating, each ordered a different meal & we were all either disappointed or nonplussed by the food.
The place looks great but the food is poor & the service is bad.
Arrived at 9:45 am and was given a breakfast menu, order was not taken 10:05 am. We learned after placing our order a brunch menu began at 10:00 am. The host who sat us and the server who took our order should have offered to provide the brunch menu option.
Made reservations for 1:15pm for Brunch. Arrived at the restaurant at 1:10pm. Was told by the hostess which seemed like he was to good to be working there to have a seat while they where getting a table ready. Sat down for more than 20mins while other people where being shown to their table right away. We waited patiently until we asked again and finally got our table at 1:30pm.
It's a hotel restaurant. Loved the ambiance and feeling of a get-away in the midst of NYC. Even during a busy night, lots of spaces to be quiet and feel secluded. Food was great. They just need a slightly more extensive menu for lunch and dinner. I loved it so much that I went back twice in the same day.
I know holidays are the worst possible days to experience the restaurant, but that being said. It's been 40 min wait between apps and mains and once we asked waitress if food coming any soon. She said she will check with the kitchen which signified to me she was not even aware of the huge gap in between. Finally we received only 2 mains served to 2 gentlemen out of 4pp present at table and a few mins later to 2 ladies also happen to be moms and the reason we came out to celebrate. My duck was completwly cold. Most likely won't come back to dine, but might have a drink due to beautiful location.
Took my mother for mother's day dinner. Really cool spot. The food was really good - although we had to wait a really long time for our branzino (as did another table close to us) it was delicious though and worth the wait. The other minor issue, the side we ordered - broccolini was luke warm as if it had been sitting, waiting for the branzino
New to the neighborhood and to us. A great addition—food, decor, location. We’ll be back.
Trendy restaurant with good food, a very nice view of manhattan and a laid back atmosphere.interior industrial but tastefull. When in Brooklyn will sure come back
Service was very good
Beautifully situated below the Brooklyn Bridge and in a park like setting. Great views, food was very good. Nice menu for brunch and our server was very nice and efficient.
I was very disappointed in my experience at the Osprey. I made reservations over a month in advance of Mother's Day, and when we got to the restaurant they gave us the worst table in the place, right by the door and the hostess stand. I expressed my displeasure, but they didn't offer to change even though there were tables open. My mother was given a complementary glass of champaigne (less than 1/2 full) which didn't improve the 1st impression. Our server was nice, but he didn't stay on top of some very basic things. I ordered coffee w/ cream, but he forgot it and I had to ask 2 more times. By then my coffee was cold, but he never reheated it. A member of our party ordered well-done sausage as a side order. When it came out it was pink inside. We called back the waiter and asked him politely to please have the cook put it on the grill a bit longer. The waiter was sent back with the sausage to tell us that "this sausage just looks pink, but it's actually done." Now, whether or not the cook approved of how the customer wanted the meat cooked, he should not have sent the waiter out to tell him, "no, you're wrong. Eat it this way." It was embarrassing to the gentlemen. We asked the server to take it away, which he did, but he didn't take it off the bill. We had to ask for that. At one point we were trying to get a hold of our server & couldn't find him. We were right across from the hostess stand where 3 staff members were having a chatty conversation, but they ignored our raised hands and obvious need for our waiter. We asked to have our bill split in two, but it came as one. And to add insult to injury, they charged $2 for some extra syrup that was requested for pancakes. Come on! That's outrageous! Finally, as we were leaving, we asked to get our coats back from coat check & one of the distracted hostesses acted like I was putting her out for pulling her away from her conversation. She practically threw them at me. I will NOT be returning.
Loved the service! Everyone was so kind. The food was fantastic. Will be back for sure!
Much too loud for a date night dinner. We felt the food was average and the service was slow. Very young 'hip' servers who basically ignored a mature couple.
Great place -- did not have some of the beers that were listed on the menu.
The food was decent but didn't really have a specific waiter, so multiple people were assisting us. I had to ask where one of our plates was and what bothered me the most is that they ran out of bloody mary mix on a saturday and we had to wait until after our food came for our drinks. So they just didn't seem to have it all together. Ambience was great however! I hope they work out their kinks!!
We had a great time at osprey, food was great and they wrote us a hand written note for my husbands birthday.
Cocktails/wine selection great, our waitress and overall staff were friendly/attentive, food - not great - dishes arrived cold, taste, bland - certainly not what we expected. *Side note, I called several days in advance to confirm my res - asked to please have a seat at the windows - was told "we will try, but it's up to the maitre'd"...OK but two window tables were avail the entire time we were there and we were given a booth in the back with a post in front of us :)
Beautiful location......we live locally and will go for drinks again for sure...
Everything is wonderful and the servers really tried. But the wait was an HOUR for our entrees. And we sat at 6 pm. It wasn’t terribly busy. Just terribly slow.
Hope they fix the service because the food and atmosphere are great!
Left a card & served a lovely dessert in honor of a birthday being celebrated. Service was very earnest & they tried very hard, but the operation - both kitchen & servers did not seem to have it all together yet.
Very nice brunch spot. Busy but not too noisy. It was the birthday of one of our party and the waiter overheard us talking about and without any prompting, brought us cookies and ice cream with a candle after our meals. Nice move!
The ambiance is beautiful and the duck was amazing!
Food whilst uninspiring was generally ok. Service not worth a penny. Last but not least, the espresso was undrinkable. Osprey, please buy a Nespresso machine if you don't know any better.
Extremely poor service by all of the staff. They weren’t on the same page and were very slow. We had to ask for everything 3 times (drinks, sugar, bread - took 20-30 min to get each) and our order was messed up. I don’t know if it’s because it’s in a hotel and they figure they’ll always get tourists. Food was decent and the place is definitely nice, especially sitting outside on a nice day. It’s a shame. I won’t be coming back.
I love this place! Spectacular views, food, service! Everything is excellent.
Very good food. My wife had the pan-seared Cod, and it was nicely butter-browned, and cooked to the right temperature. The vegetables around the cod were create & crisp. I had the Branzino (fillet), which was ditto.
The restaurant has the design elements of the 1Hotel, which are (as expected) gorgeous.
However, there were too many hard surfaces, and too-little sound absorbing materials. Thus, in a full restaurant on a Friday night, the sound level was loud enough to be uncomfortable, and my wife & I had to resort to leaning across the table to hear each other.
The front hostess was awesome, accommodating our 15-minute early arrival.
However, I think for a Friday night, they could have used one or two more service staff. Service was a tad slow for this caliber of restaurant. E.g. After being seated, it took us about 10 minutes to get a cocktail list (which the otherwise-good hostess had neglected to leave us). Another moderate amount of time was required before our server showed up. Our starters came out quickly; but we were starting to wonder what had happened to our main courses when our server came by and said "Let me go check on your dishes". She went to the kitchen and brought them out immediately. The plates were SUPER hot, which suggests these had been waiting under the infrared warmers for a while. So, generally the restaurant needed more service staff that night. (I don't know if this was a "people called in sick" night, or a persistent problem; let's say the former & give them the benefit of the doubt.)
Wine selection was above average (and prices were commensurate with the restaurant level), though not nearly as good (or as expensive) as Bottles & Beasts down the road a mile or two.
I'm unlikely to return because there are so many good places to try in Brooklyn these days - unless I've had a hard day, and am staying at the hotel & just want to stay in.
I️ loved the steak tartare and ricotta! The rotisserie chicken was also awesome. In addition to that the service and ambiance were both amazing! :)
It took too long to order/request anything. It took us more than 20 min until we get water for that I had to grab a waiter to demand. I understand they're busy but obviously they need more waiter/waitress.
Some serious service problems. We were a very non-demanding 4-top. Several things ordered were not brought at all, even when asked for a 2nd and 3rd time. The staff was very nice and attentive, but many things they said 'yes right away' would just not show up.l
Great service, relaxing ambiance, laid back and relaxing. Had a great time away from the bustling city
Good. Not place on a sunny day
Lovely ambiance. We've stayed at the hotel many times to visit family in the area. This time we stayed with family and went to the hotel for brunch. Would definitely return to dine again.
The clientele around us nearly spoiled the delicious food. With drunk people loudly making out the bar, horrible acoustics, and an all around questionable crowd detracted from the tasteful decor and wonderful views. But the food was outstanding.
With the exception of our waiter, Brian, who was awesome, this meal was a near-complete disaster. The atmosphere: If you don't want to people watch drunk rich Euro-tourists making fools of themselves, avoid the bar area and possibly the whole restaurant. Two drunk gals repeatedly knocked things off the bar and broke glasses. They were charging their phones at the servers' station, causing chaos, plus cleanup, mopping and general non-hilarity for fellow guests. They should have been asked to leave but weren't.
The rear of the restaurant is floor-to-ceiling glass panels, opening to the river walk. We were seated near an open one and froze for about 30 mins until it looked like rain and someone came to close it, but didn't secure it properly, so drunk European tourists kept trying to open the door by the wrong side to smoke, take selfies and yell at each other, causing more icy drafts and the whole window-panel to sway alarmingly as they struggled with it. I am pretty patient, but by the 3rd or 4th time I was getting a little grouchy...
We started our meal w/a cocktail. I had the Osprey: very lavender-y but nice! Next I had ordered the head-on prawns. LOL. NO. I got lettuce shreds w/three shelled, cooked, head-off regular shrimp and two smallish prawn heads tossed in w/the lettuce. This was sent back, and a steak tartare sent out, which was fine. If I had known what the entree would bring, I'd not have ordered anything raw! My husband's whitefish pate was very agreeable.
Finally, the entrees arrived - a nice half-chicken for my husband and for me, a beautiful looking risotto. I dove in, anticipating deliciousness, as it was Bryan's favorite. It was yummy until on the third bite I bit into something funny, which turned out to be a two-inch shred of ripped paper towel.
I declared defeat, summoned our kind waiter, explained, and was relieved of my dish and presented with wine, for which we were not charged. Thanks to Bryan and the manager, but truly: NEVER AGAIN.
The place is beautiful and the food delicious. I would have given a higher rating on service but there was such a disparity between the service at the bar and the service at the table. The servers in the dining room were professional, friendly and quite attentive. We sat at the bar prior to our reservation and were completely ignored by the two bartenders. While the service bar was quite busy, there were no more that a dozen people sitting at the bar. We were not acknowledged for close to 15 minutes and actually watched as one of the bartenders mixed drinks for himself and the other one. I finally got his attention and asked for a cocktail menu. He tossed a food menu at me and I had to twice call to him that I wanted the cocktail menu. He said he was hard of hearing and gave us the cocktail menu. He sipped his own cocktail and never looked at us again. A bartender with long hair who had not been there came to us and took our drink order.
A great find! The perfect dinner before a concert at Bargemusic.
Came here for brunch yesterday morning, and the service was horrible. The original waitress never came back to check on our food. My friend's dish was incomplete and didn't include the potatoes that the description had in it. When we finally flagged down a waiter we asked for potatoes but the rest of her meal was cold and I was almost finished with mine. We never got water for the table until asking 2x (water was brought after meal was finished. Potatoes, water and cocktails took forever to arrive and we were no longer hungry/ enjoying the meal. We had a new waiter at the end who was nice, but the experience was already ruined. Food was good but service ruined the experience.
The food at Osprey was really very good and its in a nice location at the One Hotel in Dumbo. The food and decor is creative and fresh. The only issue is that it is REALLY loud...there is so much glass & concrete the noise reverberates and you can hardly hear the person next to you. We were sitting in the far back corner and near the open kitchen and the Chef and cooking staff are seriously yelling at each other. The dirty dishes are thrown not placed in bins. It’s really unfortunate as its a nice place but the atmosphere isn’t overly relaxing because of the intense noise levels.