Ortzi by Jose Garces

4.5
icon/ic_reviewCreated with Sketch.
598 Reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Basque

Top Tags:

Pre/post Theatre
Ortzi is a Basque inspired Spanish restaurant from James Beard award winning chef Jose Garces located on the lobby level of the brand new LUMA Hotel Times Square. The forty-five seat dining room is built around an open kitchen focused on a rustic, yet elegant approach to the cuisine of the Basque country and Northern Spain. In the lobby of the hotel, Ortzi offers a more casual, first come, first serve bar and lounge serving the same menu as the dining room and centered around a beverage program inspired by the wines and spirits of Northern Spain and Atlantic France. Breakfast, Lunch, and Dinner are served daily and reservations are for the dining room only.
What 598 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.6
service
4.3
ambience
4.2
value
Noise · Moderate
93% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
OT
New Orleans
1 review
Dined 3 days ago
Overall 5food 5service 5ambience 5

Excellent meal

MV
New England
10 reviews
Dined 4 days ago
Overall 3food 3service 3ambience 4

I have dined at Village Whiskey in Philly a few times and LOVED it, but unfortunately, was disappointed in our experience at Ortiz. The hostess was very kind and friendly as were the other servers. The food, however, was not up to standards. My husband's omelette was very small. (Perhaps only 2 eggs, instead of the expected 3?) I ordered eggs over medium, but they were barely over easy with runny whites. (I did not send them back because we had waited a while and I needed to eat. ) After the meal we asked for the restroom, were sent down a small, thin staircase to the basement where it smelled of dead fish and the restrooms were filthy with no paper towels. (Side note: this is in a hotel so perhaps the maintenance of the restrooms are on the hotel, but.......)

VS
New York Area
53 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

It is Basque perfection, we enjoy it more every time we dine there

e
Omaha
10 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

Amazing food and wonderful attentive service. Can’t speak highly enough of this wonderful restaurant.

a
Cleveland
19 reviews
Dined 5 days ago
Overall 4food 4service 5ambience 5

Great experience.

s
New York Area
22 reviews
Dined 6 days ago
Overall 4food 4service 5ambience 4

We had some cocktails and small plates in the lounge, which had good selection of cocktails, wine, a couple of beers and food as well as really nice service. Despite having a relatively full Lounge, we have no delays and service and our food came really quickly. They also have a pre theater dinner menu as well as post theater option. And they have happy hour until 7. Definitely recommend trying this place out before or after a show

VK
New York Area
1 review
Dined on October 13, 2019
Overall 4food 4service 4ambience 3

Food was fine and worth tasting. Cider was in fact very overpriced "apple vinegar". Units of measurement confusing 1/4 or 1/2 of bottle, but looks bottle was small itself - 1/2L?

MS
Denver
3 reviews
Dined on October 12, 2019
Overall 5food 5service 5ambience 4

We ordered the Tasting Menu and what a wonderful choice. Many many plates of incredible food. My husband and & I had spent 15 summers in Spain, and wanted our friends to taste good Spanish food. This was superb. Our waiter even had the chef accommodate my friend who couldn’t eat shellfish. You must dine here.

LX
New York Area
3 reviews
Dined on October 12, 2019
Overall 5food 5service 5ambience 5

The staff went above and beyond for a birthday celebration! We had an amazing time and dinner was absolutely delicious. Thank you.

JS
New York Area
7 reviews
Dined on October 12, 2019
Overall 5food 5service 5ambience 5

As usual, Chef Garces does not fail to create a menu that is filled with unique and thoughtful combinations that bring big flavor, a myriad of textures and balance all combined into beautifully presented plate after plate. The drinks did not disappoint either and the staff were all well trained and welcoming. This is a new favorite place

OT
Louisville
1 review
Dined on October 12, 2019
Overall 5food 5service 5ambience 5

Fantastic ambiance, service and food. Highly recommend the chicken paella. It was spectacular!!

OT
New York Area
3 reviews
Dined on October 6, 2019
Overall 5food 5service 5ambience 5

I always love the ambience here; prices are super reasonable and you get what you paid for-the food is good quality; also the service is top notch; they’re always asking you if everything is good but not to the point where they come to your table all the time; one day of my favorite go-to places;

MP
New York Area
59 reviews
Dined on September 29, 2019
Overall 5food 4service 5ambience 5

Excellent service and great food

AB
Washington DC
36 reviews
Dined on September 27, 2019
Overall 4food 4service 5ambience 4

Great, friendly service. Very good food value.

OT
New York Area
5 reviews
Dined on September 19, 2019
Overall 3food 2service 4ambience 5

Location is great and we loved the modern feel of the restaurant. Food was just ok at best. Much better Spanish restaurants elsewhere in the city. If you’re looking for decent food and don’t have high expectations or you’re staying at the hotel, it’s not a terrible choice. We are locals and with all of the great restaurants where we could drop $250 for four people, we expected food to be good. It’s more about the place than the food here.

AJ
1 review
Dined on September 19, 2019
Overall 5food 5service 5ambience 5

Totally! The food, service and ambiance was such a delight - we are still raving about our experience. Will recommend time and time again. See you again soon

J
Charleston
2 reviews
Dined on September 14, 2019
Overall 5food 5service 5ambience 5

Excellent service and food. Lovely presentation and good ambience. We went there for dinner before the theater and the staff was very aware of getting us out at the right time which we appreciated. Over all very very pleasant evening.

OT
New York Area
33 reviews
Dined on September 10, 2019
Overall 5food 5service 5ambience 4

I love everything about Ortzi. The food is delicious, the staff is lovely, and it's not too noisy.

I have never been disappointed, so there is not much more that I can say, except go and enjoy.

a
New York Area
1 review
Dined on September 7, 2019
Overall 4food 5service 5ambience 4

I really enjoyed the food and the ambiance of the restaurant and will make another reservation for next month. However, I came from the theater and was returning to the theater for the 2nd part of a play. The restaurant was not opened yet so I went to the bathroom. It was not really clean, and that was my first impression. I understand it is also in a hotel but there were about 15 weary travels taking up the seating area with all the luggage. It seemed sloppy.

m
New York Area
13 reviews
Dined on September 2, 2019
Overall 4food 5service 4ambience 4

Had drinks and tapas with friends on Labor Day weekend. Lovely gin & tonic Pepino.

OT
New York Area
5 reviews
Dined on August 30, 2019
Overall 5food 5service 4ambience 5

Great food.

G
Atlanta
19 reviews
Dined on August 29, 2019
Overall 5food 4service 4ambience 4

A Spanish inspired GEM in Luma Hotel near Bryant Park...we really thought it was exceptional and would inspire us to definitely stay at Luma Hotel in the future. Amazing flavors and quality ingredients
In every dish...:)

OT
Naples
1 review
Dined on August 27, 2019
Overall 5food 5service 5ambience 5

The food was DELICIOUS!!! fresh seafood, spectacular foie gras and paella to-die-for! Excellent service! New fave

E
New York Area
115 reviews
Dined on August 23, 2019
Overall 4food 4service 3ambience 5

The food was outstanding. We were at another Spanish place the night before, and I thought Ortzi blew that one out of the water. Had the octopus (smoky, sweet), the branzino (tender), the meatballs, the tuna (delicious), the lettuces (very fresh). The service, however, was abysmal. The staff was very attentive to my allergies, but our waiter was incredibly slow, and it was 5:45 so the restaurant was nearly empty. We didn't get our drinks until more than a half hour after sitting down, about 20 minutes after ordering them. We were not given an amuse or bread, as the diners surrounding us had. Two dishes actually came to our table before the drinks. The food came out pretty smoothly, except for that one dish we ordered never came at all, and we didn't have time to re-order because we had a show to get to. Good food, awful server.

G
New York Area
11 reviews
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

Pricy but oh so delicious! Very accommodating with allergies. I will definitely come back for a nice night out.

SN
New York Area
5 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 4

Conveniently located in the heart of Bryant Park, our out-of-town guests really enjoyed the wine and tapas, as did we.

Service was impeccable, and while I was initially hesitant of this being a “hotel restaurant,” that was not the case at all. The relaxed setting and warm service made our dining experience all the more enjoyable.

OT
New York Area
1 review
Dined on August 15, 2019
Overall 5food 5service 5ambience 5

Had the restaurant week special and shared. Everything was good and presented well with good service. We both were very pleased

o
Philadelphia
103 reviews
Dined on August 10, 2019
Overall 4food 5service 5ambience 1

Our food and gin drinks were very good. We didn’t care too much for the space, it truly is a hotel restaurant, so it didn’t lend much to our celebration of a special occasion.

C
Central Coast
1 review
Dined on August 8, 2019
Overall 4food 5service 5ambience 3

Excellent, flavorful food. Creative chef. During Restaurant Week, the price fixe menu is an excellent value. The restaurant is a bit noisy -- not the place for quiet conversation. But the food is fabulous. Our favorites were the branzino and the pulpo.

LS
New York Area
25 reviews
Dined on August 8, 2019
Overall 3food 3service 3ambience 3

I am a HUGE FAN of the FOOD NETWORK CHANNEL and all the cooking shows that appear. So it was no surprise that I would want to dine at Iron Chef, Jose Garces' restaurant since I have eaten at Butter - Iron Chef Alex Guarnaschelli's restaurant and at several of Iron Chef Bobby Flay's venues as well.
We ordered the pork belly skewers, the fried eggplant and meatballs as the appetizers. All were equally good, however could have done without the eggplant. Our main entrees were, hanger steak and branzino. Both were prepared and seasoned well. Would definitely go back.
Wilma, our waitress was very kind and attentive, just the way I like to be treated when dining on good food. This is a must RETURN spot for me.

VW
New York Area
7 reviews
Dined on August 7, 2019
Overall 3food 4service 4ambience 3

Seating is comfortable as tables are not too close which is a plus for conversation especially in NYC. Quality and taste of the tapas are good although I would like to see more varieties on the menu. It is also a little bit pricier than other Spanish tapas restaurants, maybe because of the location and in the hotel. Services are good and kitchen staffs did a good job in delivering plates without long waiting. Will come back for sure.

c
Nashville
1 review
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

I worked from the restaurant week menu which had wonderful choices - the watermelon gazpacho and roasted chicken breast (very garlicy - yum) with pasta and a flan tart were wonderful and very satisfying. My colleagues both enjoyed their choices as well. Highly recommend and very glad we were able to find a more quiet corner in restaurant as the bar area was quite loud.

H
London
28 reviews
Dined on August 3, 2019
Overall 4food 4service 5ambience 4

The staff was wonderful. The food fresh and tasty

CH
Washington DC
2 reviews
Dined on August 2, 2019
Overall 5food 5service 4ambience 4

I had a lovely time at Ortzi. Attended for restaurant week and was very impressed. Each dish was superb and had a great blend of tastes. Would definitely come back and try out some of the different tapas I didn't get a chance to.

h
New York Area
9 reviews
Dined on August 1, 2019
Overall 3food 4service 3ambience 3

Food was very good; especially liked the Baccalao paella, which had never seen before on any restaurant menu. Service was not great; initial waiter was not attentive, others including the maitre d' had to pick up the slack. There was a minor incident with leftovers that we asked to have wrapped being inadvertently thrown out, but they made it right by preparing another entree for us to take home, no additional charge. Cocktail menu was also interesting and they were well made, however, bar area is very small; ended up sitting in seating near hotel elevators while waiting for friends.

JC
New York Area
2 reviews
Dined on August 1, 2019
Overall 4food 5service 5ambience 3

This was my first time for breakfast and was thoroughly impressed. Besides the nice ambiance at this small restaurant. What got me was what seemed as an ordinary menu for breakfast, their version of the eggs Benedict was the best I had with a unique flavor to the sauce that is typical to this dish. I shared this breakfast with my guest with the French toast which as excellent. Highly recommend at what is a reasonable price for a higher end restaurant

S
New York Area
39 reviews
Dined on July 31, 2019
Overall 5food 5service 4ambience 4

My friend and I enjoyed cocktails and tapas before a Wednesday theatre matinee. The food was very flavorful and well presented. The lunch menu is fairly limited but I look forward to returning for a dinner experience.

JC
Philadelphia
1 review
Dined on July 31, 2019
Overall 5food 5service 5ambience 5

Our server Melita was simply amazing - she made our experience really wonderful. The food was fantastic, the ambiance was perfect. Will come again!

BR
Salt Lake City
1 review
Dined on July 30, 2019
Overall 5food 5service 5ambience 5

It was my third visit and it was fantastic! Never disappointed with the food and amazing service by everyone!

BM
San Francisco
350 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

Wonderful wait staff especially our server. The experience was good. Worth the walk off the usual streets.

Tweets by Ortzi by Jose Garces