Orso Trattoria

Service was okay. Food was poor to okay. Makes overall value for the high price very poor. Not sure if COVID has anything to do with it. Friends of ours had same overall experience the day before.

There are few places as picturesque as the Jasper Park Lodge. Orso is their fine dining room at the resort. The setting is a pretty room with huge windows looking out over Lac Beauvert. During COVID the restaurant was offering a 3 course menu for $68 with surcharges for the more meat centric dishes. We tried the bison tenderloin wrapped in prosciutto, the boar chops and a spaghetti with beef short rib. The food was yummy- not exciting or innovative, but tasty and the meat of the highest quality and perfectly cooked. Dessert was 2 choices - something involving Grand Marnier and chocolate cake - yum! and a rhubarb and raspberry sorbet - also yum and beautifully presented. The service was warm and friendly but lacking in professionalism and precision - we were given enough olive oil and balsamic in our little dipping dishes to start our own retail outlet and some was spilled sloppily on the table cloth. The waiter relied on us to pass him dishes rather than making the journey all the way around the table. A little too casual for their best dining. I know that COVID is making everything more challenging but I would have liked to see a little more imagination on the menu. Our starter was a glorified breaded and deep fried meat pie (beef, pees and mashed potatoes). With a bolder, tangier sauce to accompany it - may be. But I thought it lacked sophistication. The lamb ravioli was a nobler attempt. With just a little more effort this could be an amazing culinary destination for people traveling Jasper National Park.

Amazing food and service. Sat on the patio, the sun was unbearable - they should add umbrellas to the tables.

Very good food but a bit expensive.

We were staying at the Jasper Park Lodge so lovely to walk to dinner. Setting is simply stunning - all tables have a good view. Window/patio tables would be amazing. Food was very nice - good portions but not overwhelming. Prix fixe heavy on seafood that night but that was fine for us. Waiter was terrific. All sanitary measures for Covid covered. Would certainly recommend although wine prices a tad high.

A great place to celebrate ones anniversary

Great local restaurant in Jasper. Excellent food and great service from Catherine. Highly recommend.

Very good food and very nice staff.

Typically a great meal, but this one time the food was so salty.

Fantastic! Top notch food, exemplary service, and attention to health rules makes for a marvelous experience. Thanks!

Outstanding service and food.

Food very expensive for what it is. Very surprised, because usually Fairmont’s restaurants are very good.

The food was delicious but the service was lacking. We waited for at least 10min before our server greeted us, and again after dinner to have someone clear our plates. We ended up paying our bill and leaving before someone cleared our dinner plates. We watched tables around us receive attentive service. I would not recommend this restaurant if you are looking for a good experience.

Just open for 2 days after closing for Covid 19. Had fixed menu but good choices. With all the physical distancing, masks and hand sanitizer we felt safe, relaxed and the atmosphere was fairly quiet. The bison was perfectly done and the dessert ice cream was flavourful. Great wine selection made for a memorable night

Great food and drinks, service was excellent, great scenery, pricey though

Excellent Food, nice quiet atmosphere, good service. Also have a Kids menu. Excellent Fairmont experience!

The food was just ok. Wasn’t at all happy with the Calamari. The service was ok. For a restaurant of this caliber and price I’d expect more. It’s more of a curiosity because of its location and perceived stature. I wouldn’t return for a second go around.

Excellent service and delicious food.

I think it was because they were closing the next day, but the service was way below what I expect. Long waits, lack of coordination, forgotten items. I would have liked the rolls and drinks with my appetizer and my coffee with my desert. Sadly none of this happened. The food, however was very good.

Just a weird experience. Was told they didn’t take reservations through open table by the hostess. Then we were told they were very busy so she’d take a name for the waitlist (table for 2). Waited only 5 Minutes before we were seated in a restaurant that was maybe 50% occupied but with what looked like a full cohort of staff...
We were undecided on buffet or al la carte so took a walk past the buffet — we passed on it as it looked like the food had been sitting for a while (skin on the hollandaise on the eggs benny and the beans, wilted garnishes, dried out looking bacon). Not very appetizing.
We ordered the blueberry pancakes and eggs Benedict from the menu. They were fine, nothing great or above my expectations. The orange juice was nice, as was the carafe of coffee for our table. Service was also fine.
Overall the experience was fine. Just. Fine. For coffee, OJ and 2 a la carte items it was about $60 which for a Fairmont hotel breakfast is normal I guess. I just didn’t leave there with any desire to return, nor was it memorable beyond the weird “we don’t take reservations through open table” situation at the beginning.

The menu was very odd and noticed others cancelled their reservations due to menu options. The menu choices were not appealing to our taste.

Excellent view, cozy, terrific service! Very accommodating.

We had a lovely dinner here. The service was great, the lobster pasta was fantastic and the view is beyond perfect.

The location is beautiful, the restaurant is overpriced for the quality of food, and the service is adequate; thus, the restaurant is pretentious. That said, it is difficult to have a bad experience in such a gorgeous place.

Il mio unico commento è: se scrivono sul menu che la carbonara è col guanciale e poi mi dicono che sia pancetta aromatizzata all’aglio, oltre che non si cucina così la carbonara, è anche una truffa. Come molti ristoranti all’estero si ispirano alla cucina italiana ma di italiano non c’era nulla.

The butternut squash ravioli was yummy! Great service!

Service exceptional

The restaurant had outstanding ambience, views and service. Truly first class. The waiter was very personable and friendly....and did I mention the view of Lac Beauvert is stunning? The food is Italian...very good. Not an extensive menu, but that’s fine by me. As one would expect at the Jasper Park Lodge.....it’s not inexpensive.

Pasta dishes did not taste good. I could have made better at home. The dessert, Manicotti, was terrible! I told manager. I think the main ingredient was left out. It tasted like pure sweet jellotin.

Nice restaurant with an amazing view. Food was really good. We had some good pasta, italian with a canadian twist. The service was also good!

We both had pasta dishes that were good Italian but not fantastic. Satisfying but did not blow us away.

Outstanding risotto with wild mushrooms and truffles after extremely fresh (and large) portion of calamari. Very attentive service and friendly atmosphere.

very ordinary food, disappointing. Friendly fast service. Food vaguely Italian at best

Very good food with great views! The service was exceptional!

We had an amazing meal and server! Such a great experience. Thank you!

We were expecting fine dining, but the food was quite basic. The amuse was simply a cucumber slice with tzatziki on top. There were no fresh vegetables as sides, only potatoes. The bread was cold, The vegan option of salad was romaine and tomatoes, and the vegan main was simple penne (unevenly cooked) with a tomato sauce. The other traditional main courses were mediocre at best. Service, wait staff were goodC, attentive, friendly. We had a much nicer meal experience the next day for lunch at the Emerald lounge, we should have dinner there, too.

Not great food or ambiance considering this is a Fairmont Hotel. Very small menu selection and they ran out of asparagus. Pasta dish very salty and overpriced. The JPL is a lovely place that needs work done on food and basement spaces.

Food was well prepared and high quality. Service was attentive. Good Italian dishes. Dessert was terrific. They handled allergy issues fairly well (asked ahead of time). Slight issue with staff trading tables and not transferring information. The manager of the restaurant is excellent and focused on the needs of his guests.

Very good service. Amazing scenery.
I had the whole sea bream that was very well prepare. Everything was very tasty. Highly recommended

The food and service were both strong. Can't wait to go back.