Orelle Birmingham

Reseñas de Orelle Birmingham de comensales del restaurante. Basadas en valoraciones recientes.

1. H

   Helen

   Nueva York5 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Absolutely fantastic food. Great service from the very attentive team. Even the bar service was friendly and welcoming making you feel like a guest not a customer. A great meal.
   

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2. N

   Nick

   Birmingham1 reseña

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Surreal experience and perfect for a anniversary’s
   

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3. D

   David

   Worcestershire5 reseñas

   5.0

   Comieron hace 1 día

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Exceptional as always. Great food, service and atmosphere x
   

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4. K

   Ken

   Buckinghamshire1 reseña

   5.0

   Comieron hace 2 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   The restaurant was perfect for a celebration (PGA Graduation from Birmingham University) the food was exceptional, beautifully presented, decent sized portions and good value for the price and venue. There was no rush by staff for you to leave the table, they were very attentive and friendly. Fantastic day and night views across the city .
   

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5. J

   Jacqueline

   Birmingham8 reseñas

   5.0

   Comieron hace 4 días

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Delicious meal, lovely view and staff very attentive and not overbearing. It was my friends 1st visit and she had a brilliant time. She did suggest that it may be an idea to put a map of the view with specific landmarks - Birmingham Cathredral, Jaguar, Cadburys, Clent Hills etc.
   

   Orelle BirminghamRespuesta enviada hace 3 días

   Dear Jacqueline, Thank you so much for your kind words! We're thrilled to hear you both enjoyed the meal, the view, and the service—especially on your friend's first visit! We really appreciate the thoughtful suggestion about adding a map highlighting the landmarks—what a brilliant idea! We'll definitely pass that along to the team for consideration. We hope to welcome you both back again soon for another lovely experience. Kindest, Orelle Management Team
   

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6. S

   Stella

   Birmingham1 reseña

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 4
   3. Servicio 5
   4. Ambiente 5

   the service was great, the food was tasty and the scenery was beautiful
   

   • 

   Orelle BirminghamRespuesta enviada hace 3 días

   Dear Stella, Thank you so much for the 4-star review! Looking forward seeing you here next time! Best, Orelle Management Team
   

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7. J

   John

   Birmingham4 reseñas

   4.0

   Comieron hace 5 días

   1. Global 4
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   First time visit to Orelle. The service was very professional and attentive but not intrusive. The food was outstanding and as it was such a clear day the views were superb.
   

   Orelle BirminghamRespuesta enviada hace 3 días

   Dear John, Thank you so much for your kind words! We're thrilled to hear your first visit to Orelle was such a memorable one — from the professional, attentive service to the outstanding food and beautiful views. We hope it's the first of many more visits to come! Kindest, Orelle Management Team
   

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8. N

   Nathan

   Dorset1 reseña

   2.0

   Comieron hace 7 días

   1. Global 2
   2. Comida 2
   3. Servicio 2
   4. Ambiente 5

   Overpriced, basic food. Constantly bothered asking if you want a drink but multiple people. So disappointed. Service charge and charity gift added to the bill, I don’t agree with. It should be down to the customer not forced. Won’t be returning and wouldn’t recommend.
   

   Orelle BirminghamRespuesta enviada hace 6 días

   Dear Nathan, Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet expectations and that you found the food and service disappointing. We always aim to deliver high-quality dining with attentive service, and it’s clear we missed the mark on this occasion. Regarding the service charge and optional charity donation, both are discretionary and can be removed upon request—we're sorry if this wasn't made clear. Your comments have been noted and will be shared with the team. We appreciate your visit and regret that we won’t have the opportunity to welcome you again. Kindest, Orelle Management Team
   

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9. L

   Lucy

   Londres2 reseñas

   3.0

   Comieron hace 7 días

   1. Global 3
   2. Comida 1
   3. Servicio 5
   4. Ambiente 5

   This is my 4th visit to Orelle and the most dissapointing , the staff were attentive the wine was good as were the starters but the main event the Sunday roast was extremely poor The meat we had beef and pork was chewy and dry and mostly inedible and the veg was lukewarm For dessert we ordered 2 cheese plates of 3 cheeses one of the cheeses was just the rind ! The meal for 3 was over £400 and for that price it should have been a lot better
   

   Orelle BirminghamRespuesta enviada hace 6 días

   Dear Lucy, Thank you for your continued support and for taking the time to share your feedback. We're very sorry to hear that your fourth visit didn’t live up to expectations. While we’re pleased the wine, starters, and service stood out, it’s disappointing that the main courses and cheese plates fell short—especially on such an occasion. For a total bill of over £400 for three guests, including cocktails, a bottle of wine, a carafe, appetisers, and dessert, the experience should have reflected far higher quality and consistency. Your comments have been shared with our kitchen team for immediate review. We truly hope to welcome you back and provide the standard you know us for. Kindest, Orelle Management Team
   

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10. P

    Princess

    Birmingham1 reseña

    1.0

    Comieron en 3 de mayo de 2025

    1. Global 1
    2. Comida 2
    3. Servicio 1
    4. Ambiente 3

    The food was alright and the ambience was good. But that only goes so far. The service was awful, out initial server was just so rude and condescending. Not all glitters is gold
    

    Orelle BirminghamRespuesta enviada hace 6 días

    Dear Princess, Thank you for your feedback. While we're glad you enjoyed the ambience and food, we're truly sorry to hear about your service experience. This is not the level of hospitality we aim to provide, and your comments are concerning. If you're open to it, I’d really appreciate it if you could contact me directly to share a bit more about what happened on the night. It would help us address the issue properly and ensure it doesn’t happen again. We’d value the chance to make things right. Warm regards, Orelle Management Team
    

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