We come for the food, the ambiance, and to be personally greeted by Chef Chad Prichard.
This most recent dining experience wasn't ideal, but we've been so overly wowed by those three elements that there may well be nothing that would keep us from returning.
Saturday, we took a long-lost friend to dinner for her birthday.
We made reservations using OpenTable about a week in advance.
We arrived at precisely our reserved time and learned that one of the hostesses had mistakenly given away our table. It was a short wait for a new table to open up.
Upon being seated, we were promptly met by our server. A very nice, clean-cut young man. He took our drink orders and was back with them in a timely manner. He took our food orders and we asked about the delicious rolls (typically delivered before the drinks arrive). Another server arrived with a basket of sliced french bread, and provided us with the oil and balsamic, shortly followed by our meal.
As is standard, our server checked on us a few minutes in, to ensure everything was fine. It absolutely was.
About half way through our meal, we attempted to flag down our server. He buzzed past us (my hand just a foot from his face) to another table. It appeared he had been summoned by Chef Chad, so we forgave it. When we did get his attention, we asked for refills on our drinks; we saw him bustling around several times over the next ten minutes before he returned with fresh drinks.
Chef Chad stopped by our table twice and was very cordial (as always).
Our server returned after another ten minutes and we ordered dessert. At that time we asked about the rolls and were informed that they were discontinued.
We reminded him that we were there for a birthday, and asked if there was any specialty dessert for the occasion. She was given a complimentary Cannoli.
There was a slight issue with our Spumoni, so it was returned to the kitchen and a fresh one made.
If we could change only one thing, it would be to bring back the rolls. :)