Orchard Park by David Burke

The food was delicious and we even got to see David Burke himself. The decor and overall atmosphere was modern and eclectic. The service was impeccable. 5 star review

We arrived at 8:45 for our 8:45 reservation, the hostess tole me the table was not ready and she did not know when it will be ready. she told us to go to the bar for a drink. We went to the bar and found out due to covid restrictions we were not allowed to be there. So we sat in the hotel lobby waiting 15 minutes for a server to come by and offer us a drink, we then waited another 15 minutes for the drinks t be served. I went back to the hostess to ask how much longer and she was still clueless, she could not tell me if they were on dessert, main course, etc. When I told our server I would like to speak to a manager, he grabbed the arm of a manager walking by and told him this gentlemen would like to speak to you, the manager said I don't have time for him. Shortly after this Iasked for a general manager, Chris came by and was great and our server Will was great, unfortunately all the events that happened prior to meeting Chris and Will led to a poor review.

The servers were nice however the restaurant looked like it was full to capacity and did not seem to be following Covid guidelines as almost every table at the restaurant looked seated and social distancing was not enforced.

At one point there was a line of patrons standing waiting for tables. My wife and I were seated by the bar area and maskless patrons that were not seated were congregated by the bar area 3 to 2 feet away from our table. This was not a pleasant dining experience and is unacceptable.

It is our decision to dine indoors, however, it is the restaurants responsibility to enforce and administer proper guidelines.

Also, we found a metal wire in our tuna tartare. We were given a new tuna tartare and the staff apologized. The duck dumplings were rubbery and my pasta dish was over cooked - not Al dente. My wife did like her Bronzino and the desserts were good.

I have frequented David Burke establishments in the past and did not encounter this type of dining experience. In fact we enjoyed Drift House and Donatella and Burke. Cannot say the same for this restaurant.

NY strip was great! Like that the chef was there as well.

Eclectic and modern atmosphere. Staff was very friendly and helpful.

Spent 3 hrs here just for dinner. Food took an hr to get and drinks took about 15min each time-terrible service! When food came it was delicious so its unfortunate that the service was so horrendous

Matty and Ray were attentive and responsive to our dinner needs. Had a good experience and good service! Had the salted dry-aged rib eye and the scallop-octopus Veracruz. Both tender and cooked-right ~ thank you!

On the downside, a restaurant manager and a few servers were not wearing their face masks properly! See photo attached. Here is a server about to serve the dinner dish!

Food was good, service started off great but waitress disappeared after entrees appeared. Coffee came 45 mins before dessert arrived to the table. Ambiance and the decor are beautiful. I’m hopeful with time the service and timing will improve once the kinks workout.

Very good food and presentstio

The restaurant is modern and beautiful and the food is delicious.

Rushed through the entire meal. Apps came out four seconds after we ordered them, and we were REQUIRED to order our entree at the same time as apps. My friend double checked we would not be rushed (as we had read reviews saying others had been rushed) and Sheila our server assured us absolutely not. Just that Chef requires the order is taken together: No less that three minutes after our apps were eaten (while we are checked on if we were done a bunch of times and had to say No you can’t take this plate full of food yet), our entrees come wheeling out! My friend said to Sheila, nicely, come on.... you are fully rushing us! She said they were just ready so she brought them out. He said we are not having these already, put it under the heat lamp. She allowed them to stay under the lamp for about 7 minutes.
It was super super annoying feeling rushed like that.

Was a little crowded for me, but very interesting food choices. Service was very good and so is the atmosphere.

Food was quite good but HIGHLY disappointed that there is a 3% fee if you use your credit card. You would think that their costs are covered but this to me is highly unprofessional and classless...

Beautiful place. Service was excellent! Food was awesome.

Sat at a table behind the hostess. Kind of felt excluded from the restaurant. My burgers bread was burnt and overly greasy.

Excellent food. Excellent service.

Everything was awesome!!! Just wish there were more vegetarian and seafood options. Yes, I know it’s a steakhouse but it’s nice to have some more options if you’re coming with people that don’t eat meat. Only improvements in food would be the coffee. We absolutely LOVED all of our food but the coffee was NOT good.

Great food

What a beautiful place inside the hotel - its so pretty - very fancy and classy . Note its also pricey . We had a very nice dinner / I was not happy there were no baked potatoes / mashed potatoes or french fries on Menu - ( no need to be that fancy) . My filet was spot on ! We had a server named MATT and he was awesome - so friendly+ funny and on top of everything at the table . It was nice *

Excellent food, very cool NYC vibe. Loved it!

I requested luncheon reservations for Sunday 3/21. I was informed that the only time available was 2:30. When I arrived, I was surprised to find out that only Brunch was available. I should have been informed of this when I made the reservation. Other than that, our time at Orchard Park was agreeable, the service was excellent.

The chef wouldn’t make any substitutions, but he failed to tell the waiter that he wouldn’t hold the cheese in the omelette, this was for someone who can’t eat dairy. Also someone ordered the burger medium and it was raw!!! The waiters are at a huge disadvantage working with a chef like this.

Very nice place. Great food and service. Nice atmosphere.

Great place with a wonderland outside appearance and an upscale inside decore. This is a must-try place and can easily become a favorite feed and watering hole!

F
Went for burger night , was good have had better

First time there and will definitely come back. Great food and service.highly

Very average experience. Don’t be fooled by the shiny new hotel and beautifully decorated restaurant. Service is below par for a restaurant in this price range. Food is good but not memorable.

Outstanding!! Great to have this caliber of restaurant in the area!

First of all, the food was professionally prepared and extremely fresh...but, although the wait staff was very, perhaps too efficient (as soon as a fork hit an empty plate it was whisked away), the service was not professional. As for the venue, unfortunately for us we were seated in the “bar” area, minus any patrons at the bar of course, and in the room behind us was a very loud sweet 16 party. We were there to enjoy a quiet evening together, not be unwilling participants in a celebration! At the menu prices, something slightly more elegant was expected...

Food is on the pricey side but it's well worth it. Service is great and atmosphere is amazing. A little on the loud side when place is full. Overall great place and experience.

Beautiful ambience! At night it’s a festive looking scenery with the lights around the trees. The food was sumptuous-my friend had the duck breast-moist and delicious and I had the skirt steak...It was tender and tasty. Matt waited on us and he was attentive and pleasant. Would definitely recommend this place and looking forward to coming back. My compliments to the chef!

One of the best restaurants , I have been to .

Staff are attentive, knowledgeable, and friendly. Food interesting and delicious. Ambiance and vibe superb. Thoroughly enjoyable experience.

Nice ambiance beautiful place.Food is average for the value.

Very good service - did good job considering only open a few months.

Beautiful place, great ambience. Food is excellent, and the staff was wonderful. Can't wait to go back!

Love Burke’s nyc restaurant. Loved iceberg wedge w blue cheese. Duck and others we were with thought food on went for $25 nite hamburger fries perfect served crispy delicious hamburger aftertaste and not served medium. Feel growing pains will continue to visit restaurant

Amazing venue

I wanted to like this place, I really did, but I was majorly let down. Let me start by saying that the restaurant and grounds are very pretty. But for the aesthetic, however, I thought the entire experience was a total let down from start to finish. The night began when our table wasn’t ready. We went to the bar area to order a glass of wine as we waited. 15 mins later, no wine ever arrived. When our table was finally ready, you would think the hostess would be pleasant or welcoming. But nope. She literally threw our menus down on a table, pointed us to table, and ran away before we even sat down. Ok, how much worse could it get? Because it’s pandemic dining, we appreciate that all staff wears masks. However, it’s SO loud in this place, I have no idea a single word our waiter said the entire night. Not like we had much chance to talk to him anyway, he barely acknowledged us. In fact, the entire staff is chaotic and running around hustling people in and out. We wanted to put in orders for appetizers because we didn’t know what we wanted for entrees but the waiter wouldn’t let us- he said everything had to be put in at same time due to “?” (I have no idea, couldn’t hear him). This made our dining experience all the more annoying because he would only come back every 20 mins or so, so we had to wait for the second go-round before we could order anything. Food was just ok, totally underwhelming. Save yourself the time and money and go somewhere else- it’s def not worth coming here. You can get much better food for much less money served by staff who actually understand the definition of “hospitality.” I won’t be going back.

Food was great and a really great atmosphere!