Opera Grill - Chester

Commentaires sur le restaurant Opera Grill - Chester de personnes qui y ont mangé. Selon des cotes récentes.

1. M

   Michael

   Londres1 commentaire

   2.0

   Y est allé il y a 6 jours

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 4

   Luke warm/cold food, waited nearly 45 minutes for the main course and I had to ask why there was a delay. Music was a tinny don’t know what sound system they were using.
   

   Opera Grill - ChesterA répondu il y a 5 jours

   Hi Michael, We're truly sorry to hear that your experience did not meet your expectations, as this is not the standard we aim to deliver. We would love to have the opportunity to welcoming you back to provide you with a better experience. Kindly, Team Opera
   

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2. S

   Scott

   Newcastle1 commentaire

   5.0

   Y est allé le 11 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We ate here as a thank you to my parents for everything they have helped for our wedding tomorrow and I must say the whole night was amazing from the ambiance to the food and not forgetting the service a massive thank you to everyone involved and we will be certainly eating here again. Would obviously highly recommend.
   

   Opera Grill - ChesterA répondu le 13 avril 2025

   Hello Scott, Thank you so much for choosing to celebrate such a special moment with us! We're delighted to hear the evening was memorable for you and your parents. It means a lot to know the ambiance, food, and service all made an impression. Wishing you the most amazing wedding day, and we look forward to welcoming you back soon! Kindest regards, Team Opera.
   

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3. A

   Alan

   New York City1 commentaire

   2.0

   Y est allé le 30 mars 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 3
   4. Ambiance 4

   We'd been here before just for drinks and was looking forward to dining here. Massively underwhelming with a near 1 hour + 50 minutes for main course after starters, food not piping hot, the waiter kept saying 'just another 5 minutes' and the icing on the cake...they brought over a mimosa with out us ordering it for my wife, saying 'happy mothersday' which we'd assumed was complimentary, only to find 9.95 added to the bill. I wouldn't rush back here after a pretty poor experience.
   

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4. K

   Katie

   Manchester1 commentaire

   5.0

   Y est allé le 30 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Sensational. Mario was our waiter and he was amazing! A credit to your team! Food was chefs kiss!!! Ambience next level! Mario was amazing! We’ll be back as usual.
   

   Opera Grill - ChesterA répondu le 31 mars 2025

   Hello Katie! Thank you so much for your amazing review! We're thrilled to hear you had a sensational experience with us. Mario will be so happy to hear your kind words—he truly is a credit to our team! We're delighted you enjoyed the food and the ambiance, and we can't wait to welcome you back for another fantastic visit! Kindest Regards, Team Opera.
   

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5. C

   Claire

   Manchester3 commentaires

   5.0

   Y est allé le 29 mars 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Another great visit to Opera. We were lucky to be seated upstairs in the lovely terrace. Staff were as attentive and lovely as ever. Can recommend the scallops starter.
   

   Opera Grill - ChesterA répondu le 30 mars 2025

   Hello Claire! Thank you so much for your wonderful review! We're thrilled to hear that you had another great visit to Opera. It’s fantastic that you enjoyed the terrace seating and that our staff made your experience even better. We look forward to welcoming you back soon! Kind Regards, Team Opera!
   

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6. A

   Alun

   Cheshire1 commentaire

   1.0

   Y est allé le 23 mars 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 2

   Steak returned 4 times as came rare when ordered medium - well done. Wife’s steak had to be returned to. This was her 50th birthday meal. No mention of this from the staff either. Also had to wait 25 minutes to be initially seated and food service took 40 minutes. Dreadful experience.
   

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7. A

   Ann

   Cheshire1 commentaire

   5.0

   Y est allé le 13 mars 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 4

   Went to the Opera grill for lunch , staff were lovely, especially our waitress, we didn’t choose the lunch time set menu, but we will next time , because it seemed good value , but this was a birthday treat , so we went with the main menu, little bit pricey, lots of add ons , having said that, the food was of excellent quality. Definitely worth another visit 👍
   

   Opera Grill - ChesterA répondu le 14 mars 2025

   Hello Ann, Thank you for your kind review! We are so happy to hear that you had a lovely experience with us. We hope to see you again soon. Opera Team!
   

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8. N

   Naomi

   Cambridge7 commentaires

   5.0

   Y est allé le 28 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   First time visiting Chester, everything was 10/10 from the moment you walked through the door! The decor was gorgeous, staff were very friendly and helpful. Food and drinks were amazing.
   

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   Opera Grill - ChesterA répondu le 1 mars 2025

   Thank you very much for the positive feedback Naomi. We are glad to hear you've enjoyed your visit and we look forward to having you at Opera Grill again soon!
   

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9. A

   Anita

   Cornwall4 commentaires

   3.0

   Y est allé le 21 février 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 2
   4. Ambiance 4

   There was a live singer and it was particularly noisy as we were seated in front of the stage. This made any conversation almost impossible. We were offered drinks at the start of the meal but not during the meal. The food was good and we were asked about allergies. However, we felt rushed; we were only in there for 45-50 minutes. The building is stunning.
   

   Opera Grill - ChesterA répondu le 28 février 2025

   Good afternoon Anita, We're sorry to hear that we didn't meet your expectations, as we always strive to provide the best experience for every guest. Please know that we take all feedback seriously, and we will be sure to pass this along to our sound engineer. We're glad to hear you enjoyed your food and the atmosphere — that's exactly what we aim for! We look forward to welcoming you again and earning the opportunity to provide an experience worthy of a 5-star review. Kindly, Leonel Castro
   

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10. B

    Ben

    Cheshire3 commentaires

    5.0

    Y est allé le 1 février 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Incredible menu, using the best quality produce, and above and beyond service to go with it! 5 star experience
    

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