Limited menu. Order came out very slowly. It's family style, so I would expect the food would be served at the same time. However, each dish was served to us separately. It was on a Saturday night, and the restaurant was only half full. We ordered the lobster laksa noodle soup, but the order was messed up two times. It was the second dish that came out, but turned out the "corrected" dish came out last when everyone was somewhat full. Walnut shrimp and sea bass were over cooked in my opinion. BBQ pork is too salty. Despite getting the wrong order, service was good though. The receptionist would call ahead of time to make sure high chairs are ready. However, given the price, I would expect the food quality to be better given vast options of Chinese food in the SGV area.
We came here once before and had a pleasant experience so we thought of coming back as a large family get together. Unfortunately the experience was not the same. The food came out cold. There was one dish that was particularly bad, the chili garlic chicken. Our orders were mixed up with other tables. There was also a very loud celebration that went on the entire time we were eating and could not hear each other speak.
The service is quite poor. The waiters/waitresses only talk to themselves and not waiting on the tables.
The food was not as good as our previous visit. Noodle is hard, undercooked. Fish is not that fresh.
What should have been a 45-minute dinner turned into a 2-hour waiting game. Was told there was a banquet going on at the same time, but only towards end of dinner. Will not be coming back.
Had lunch with my father and my son. Ordered Wonton soup and appetizers which were excellent. My first Old Fashion was a little weak and the second one was fair. I ordered the beef dip which was standard deli fair meat and the sourdough bread was grocery market quality. My father’s prosciutto grilled cheese sandwich looked good as well as my son’s cheeseburger. You would expect exceptional quality for a $160.00 lunch for three with tip! The desert and service was excellent. They need to bring the overall quality of their food on par with their high price!
Amazing Chinese food. Some of the best I have eaten.
Large portions. Problem was horrible service. I ordered a beer that never came, and we ordered a fish dish that we had to cancel because it hadn’t arrived 25 minutes after all of her other dishes. Our soup arrived after almost all of our entrées. No vegetarian options.
Nice high standard restaurant .
Elegant, friendly setting. The food was fresh, and well presented. The flavors fabulous... can't wait to go back
We have b en there several times and tried many different dishes and one soup. The soup that we had was chicken with Chinese herbs, good but not worth the money. The only dishes that were good : lobster with noodle; stir fried asparagus with wagu beef; stir fried string beans; beef with green vegetables and sea bass. We asked for less salt but the sauce was prepared ahead and was too salty for our taste. If you are looking for Chinese food in a nice quiet place, this would be the choice.
Very good food, highly recommended. One of the best high end chinese Cantonese style (hongkong)
The food is delicious and fine dining. One of the best in Los Angeles. The service is awesome, you can have the best Chinese dishes and finished with the best Italian cappuccino if you like. Highly recommended!
Opal is amazing! The restaurant architectural design is gorgeous!
The food was great! Most importantly the customer service was supreme, very welcoming & polite. We had a big party of 9 celebrating 3 birthdays!!
Thank you for a wonderful yummy evening. We will be back for sure.
We have been there a couple times for dinner, tried different dishes each time. The best is the Wangu beef and the stir fried string beans.
The food was bland, tasteless, ordinary, but expensive. The menu was also limited. The restaurant didn't have a polished workflow - the wait staff tried to be helpful but didn't seem to have an efficient process that allowed it. Everyone did everything: supervisors, hostesses, servers, bus staff, all seem to do a little bit of everything, so there was a lot of hurried running around by the staff. I received a drink menu which listed shots of liquor (whisky, bourbon, cognac, etc) and beer. When I asked for a wine list, they fumbled and eventually gave me an iPad to review - it listed wine by the bottle, but no wine by the glass, so I passed. The set of events culminated to a net negative dining experience. Skip this restaurant.
Finally an upscale and beautiful Chinese restaurant to take relatives coming from out of town to. Food is good and service is way better than most Chinese restaurants in the area. Pricey though.
Very friendly service, solicitous manager, nice decor, good food, good drinks.
This was our second time there for dinner, service was better last time, not same waitress. She’s fine but not great. Restaurant settings were very nice. The food last time was excellent and that’s why we go back again. This time we ordered three dishes. The string beans was great, Chinese green with beef was also good, but the stir fry scallops was bit too salty and we didn’t like the sauce.
Outstanding Quiality Food Ambience & service ! A triple play Winner ! One of the best new places in SGV a must try !
New restaurant, staff not quite trained, food comes out very slow(slow kitchen)
but beautiful restaurant, nice modern decor, quiet so that you can hear your friends talk