What a hidden gem tucked away on the third floor of the building. We experienced wonderful food and service. Loved the onion tart that was free with Yelp check-in. Really enjoyed the tuna tartare, skate wings and burger. Then we went to ground floor level and bought pastries and macaroons to take home. Highly recommended. Upstairs offers private rooms and a prix fixe menu that I plan to come back and try.

The food and service are outstanding. Any potato dish is worth having.

Daughter’s Birthday - she loved the place - had never been there before and is looking forward to coming back

Very friendly and welcoming service. Very accommodating to our group of 8 with kids. Excellent French bistro food. Delicious desserts on the ground floor. We loved it!

Great food, great service, great ambience

The food and service were ok. Prices high and decor on each floor was tacky. The spaces lack any type of sophistication or sense of professional, high quality interior design. Very disappointing. Will not return or recommendation.

Both the food and service was EXCELLENT! Its abit price but all worth it. Love the chocolate at the end its a nice little touch.

We went for SF Restaurant Week, but ended up ordering the Chef's Tasting Menu. We were pleasantly surprised by most of the dishes. The duck was way over done, and the scallop crudo's flavors were very unique, we didn't care much for it. However, some of our favorite dishes were the onion tart, the half smoked salmon (which was pretty phenomenal), the chestnut veloute, and the dessert which was amazing! I'd return to the bistro.

Great food . High stool seating casual very metro European . Good

Food is 4/5. Desert is 5/5. Service is 5/5.

Chef’s Tasting menu with wine was very good. Duck could have been served a bit more rare but was tasty and still moist. Service from Henri was excellent. While I appreciate bistros are more casual settings, the decor was a bit of a hybrid that didn’t quite come together. The setting did leave us feeling the overall experience was not as good as it could have been. In fact, we very much liked Element Lounge and would choose to have dinner there next time.

Went to the bar and then the bistro. Both excellent

Outstanding service, food presentation and food taste. Only negative was how loud it got because there was a loud party.

The restaurant week lunch menu was excellent. Portions weren’t huge, but food was delicious and innovative.

We came here for restaurant week and were not offered the menu upon arrival. In hindsight, we should have asked but when we were not offered, we thought that maybe we came too early or they were not having that menu yet. After we ordered, we noticed the tables around us were asked if they wanted to see the restaurant week menu. After being seated, we must have been waiting 20 minutes before water even arrived at our table. Our appetizer did arrive shortly after the water but we had no small sharing plates for a party of 2 and must have waited another 10 minutes prior to being able to get someone's attention. The food was actually quite well done but we're hesitatant to come back due to the poor service.

Convenient location and relaxing with superb service.

We were extremely disappointed with the whole dining experience. This restaurant was recommended to us by a friend who always knows all the best places in the city so we decided to try it and invited our friend from our of town to enjoy the experience. But to our surprise it was absolutely not what we had expected. The service was poor, we felt rushed throwout the night. Had hardly finished our 3 appetizers and haven’t even touched the fourth one when wait staff came out and started clearing our table. Our dinner was booked for 7:15pm and by 7:45-8pm our main course was on the table waiting.
The entire experience was not worth the wait and way too expensive for what it offered. The food was good but not fantastic when there are so many great restaurants in SF, you don’t need another one that is mediocre...won’t be going back there for sure

Had dinner here with my wife for New Years. Our waiter was very good and was able to speak at a tone that we could clearly understand him especially with the table next to us being extremely loud. The food was very good, but I didn’t like that we had to pay $6 for more bread. But besides all of that I will return and I want to visit all the different eateries at this building, which was started by a 3 star Michelin chef.

We were eager to try this supposedly French bistro - stellar French chef reputation, interesting multi-level concept, and good location. Our party of four started out in the lounge, and in retrospect, we should have stayed in the lounge. The lounge is a comfortable room, the bistro on the other hand, is cafeteria like and sterile. Similarly our starters shared in the bar were tasty and nicely plated, while the dishes in the bistro - from the same kitchen, were at best dull, unattractively plated, and very un-bistro like. A good bet for a lounge, a lot of work needed to be called a bistro.

It was an early dinner with a friend. The restaurant was empty and the staff seemed surprised to see us. (They chatted loudly while we ate.) We were seated quickly and our order taken promptly. As a vegetarian there were few options. I ordered the pear and endive salad for two to share, baked cauliflower and “King”mushrooms side. My friend ordered roast chicken and bread plate. The salad was large and delicious; however, the rest of the food was disappointing. The cauliflower was rather plain, the mushrooms slices were doused in a sharp vinegar sauce, and the chicken was barely cooked. My bill was over $90. It didn’t seem worth the price.

Great window table looking out to a busy downtown street. Drinks served right away. Started with a couple of appetizers to share. Smoked Salmon Tartine fromage blanc, radish, dill, spring salad on the side was a colorful and beautiful presentation. Salmon was fresh and delicious. Tuna Tartare on a layer of thinly sliced cucumber top with fresh avocado, frisee and piquillo peppers was refreshing and creatively plated. This was an exquisite eatable artwork! Beef Burger on a toasted sesame bun was served with French Fries and spring salad on the side. Good size patty, flavorful and tasty. Garnished Skate Wing prepared in a grenobloise sauce with capers served on a bed of spinach, sprinkled with croutons, tomato confit and arugula was beautifully spread on the plate but was a little overcooked. Good quality ingredients were used. Restaurant wasn't busy so the friendly waiter invited us to hang out for more conversation. Efficient and warm service. Great meal and didn't disappoint. Will definitely return!

Exceptional food served in a modern location. Nice variety of options on the menu.

Every staff from the main fort downstairs & the service staff upstairs were great EXCEPT for The hostess upstairs receiving us was not very polite. When she asked if we wanted to sit at the bar stool, i told her we prefer at the booth (there were few empty booths) her attitude changed and seems reluctant.

This is not an authentic French restaurant, more Asian fusion with French inspired dishes. Appetizers were good, but my husband’s entree was way overcooked and he had to send it back. My salmon entree was tiny considering that it cost well above $30. Wine was not good and we even had to send beer back because it tasted spoilt. The decor is basic and not inviting. For the prices the restaurant charges, I expected much more. Do not recommend.

One65 Bistro & Grill is a good place to dine. Food is tasty and delicious, price is very reasonable. But the ambience is just a modern diner.

Love the service and the food. will definitely go back :)

Restaurant decor was cold an industrial. It was over the top noisy. The lunch entrees were excellent but the lemon tart that I ordered was stale and inedible. I wouldn't recommend this restaurant for seniors or anyone who enjoys comfortable ambience when dining.

Every thing was great, from the food to the service

On this clear sunny day, we decided to satisfy our stomachs and dine at this upscale restaurant before working on our Christmas shopping. Started off with sharing a Crispy Onion Tart which comes in layers of phyllos, cream of spring onions and chanterelles. This was very light and is a favorite appetizer of mine. Another appetizer was Tuna Tartare in a bed of fresh avocados, frisee and piquillo peppers sitting on top of thinly patterned sliced cucumber. It was beautifully presented and refreshing. Skate Wing prepared in a grenobloise sauce and capers was served on a bed of spinach added on croutons with tomato confit and arugula was scrumptious. Skate wing was well-seasoned and flavorful, an excellent choice. Another entree we had was the King Crab Royale of baby romaine, tomatoes, avocado and chunks of mozzarella. This dish lacked taste and was loaded with too much mozzarella. In addition, we requested a side of crinkled cut Pomme Frites with garlic aioli, sharing a little comfort food to close our meal. It was a hit and was fried perfectly. Restaurant is located on the 3rd floor and is centrally located in a convenient location next to a public parking garage and downtown shopping. We sat by the window and busy with people watching. Ambiance is relaxed, intimate and quiet for any conversation. Excellent service. Great meal and didn't disappoint.

VERY disappointing on nearly every level.

We dined here on Friday, December 14, 2019.

This is our second time eating here and we were excited to return for the tasting menu (and wine pairings). Unfortunately every course of the tasting menu was sub-par or worse.

From very fishy tasting fish courses (not fresh) to steak that had no sear, so mediocre dessert- the meal was one disappointment after another. When asked about the food, we were honest, and the server was “concerned” and offered additional wine pairings- but that can’t solve bad food.

The wine pairings were likewise poor - and oddly always poured elsewhere and brought on a tray to the table (so we could never see the bottle or label). When we asked the server about the wine, he didn’t really know anything and had to go check the bottle, what?!?

Making things worse, the server, a nice guy, should not be on the floor with his lack of training- this is a restaurant problem, not the server’s fault. He did not know enough about the food or wine to be interfacing with customers. The manager said it is hard to staff in San Francisco- which is certainly countered by the thousands of restaurants in SF that get it right.

We spoke with the server and a manager- who asked us to give them another chance, but gave NO reason to do so, other than a vague promise that they would try harder. Great, but that does nothing for my terrible meal tonight.

I did try to talk the the chef on the way out. He knew we weren’t happy with the meal, but seemed unconcerned at best about anything

For me, the bar on the 4th floor is great and worth a visit, but the restaurant is quite bad and seems unlikely to improve based on my experience.

I am quite sad that this is the case.

Holiday shopping at Union Square is fun but exhausting. You need to eat. We went to the Bistro on the 3rd floor at One65. It was perfect! It was quiet so we could talk, a beautiful space and the food was excellent! The chef moved here from France three months ago and he really knows what he’s doing. He came to chat with us a bit - charming!

The building (attached to the Ellis O’Farrell garage, right across from Macy’s) is newly refurbished; each floor has a different purpose - the first floor is a beautiful patisserie, the second floor is where they make the chocolate (their chocolate reindeer, elves and Santa’s are adorable!), third is bistro, fourth is s beautiful bar space where they also serve high tea!! The fifth floor is the main “big girl” restaurant. You really need to see and experience this place. You won’t be sorry.

Girlfriends brunch.

Great lunch. The bread basket is totally worth it!

Went there for hubby’s 70th birthday. Had pate for starters and my husband had the scallops. For main dish, hubby had the duck breast and I had the pork belly. Delish! Not fatty at all! Let’s not forget the awesome desserts!
Michael, our server was very attentive. So was the rest of the staff.
Will definitely go back!

Service too slow. Salad with the salmon tartene was mediocre. Prices are way too high.

Solid restaurant. Modern, good ingredients, well prepared. The ambiance is a bit on the casual side for the price point

Great food as always. The service was extremely slow, which became a problem for a business lunch with a deadline. We had quite a long wait between appetizers and our main courses; not to mention that the restaurant was empty so it didn't make sense for such a long wait.

Would I recommend this place? That depends upon what your looking for. If your seeking a refined and casually elegant place, then the answer is NO. I would recommend The Rotunda for that ambiance. If your seeking an average overpriced restaurant, I would still say NO. There's nothing about this place that I can see as memorable thus wanting me to return. In all honesty, I would prefer dining at the Cheesecake Factory. Our group of 4 have concluded that we would most likely never return. There were too many minuses during our lunch. I will only share one of them. For example, one of the lunch entrees was supposed to be served on a Croissant. However, prior to the food arriving, she was told that they had ran out of Croissants. Seriously..!! Therefore the sandwich would be served on a different bread. Upon leaving the building, I took a peek at the bakery on the first floor and there were plenty of croissants offered. To this day I still can't figure this out. Regardless and sadly, I don't foree their concept to continue to survive in San Francisco's culinary future.

Loved our dinner in the Bistro. We were fortunate that Mary Grace was our host and she took us to each floor and showed us the various offerings that 165 O’Farrell provides. She introduced us to Chef Claude, their French chef and he was delightful. The decor is minimalist and very relaxing, with great attention to detail. I loved the private party rooms, that can seat from 6-20.
The patisserie on the ground floor has beautiful and delectable pastries and quite an array of macarons. This restaurant is a very unusual concept, so I suggest you try it for yourself.

Great and friendly service!

We celebrated our Double Anniversary (18 years of marriage and 16 years from my last date of radiation), and we had a blast. I highly recommend going to the chefs table to watch the Kitchen in action but you’ll enjoy it more if you’re a smaller group since there’s limited seating. We were there for the brunch menu and we left stuffed! The “must have” on their list is the Onion Tart (at first it sounded odd but it turned out to be so amazing.) I had the steak and eggs but now I wish I tried the eggs Benedict because each time they prepared it, it looked glorious! (Edibible Art for sure!)

Save dessert for the patisserie downstairs. It’s macaroon heaven and their chocolates are divine! I will further note that ONE65 (165 O’Farrell) is a pretty cool concept. 4th floor is a bar (and they have happy hour, 5th floor is for private events, and supposedly they also have tea time! I’m coming back here for sure!!