One + One

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1. OT

   OpenTable Diner

   1 review

   4.0

   1 review

   Dined on January 6, 2023

   overall4food5service5ambience4

   Went early morning for breakfast during the workweek @9am. Would suggest for a solid formal option that has great service and a pretty room. Not many people but was the perfect place to catch up with friends, didn’t feel rushed and had buffet and menu option.

   Report
2. CN

   CN2023

   New England

   1 review

   2.0

   1 review

   Dined on January 1, 2023

   overall2food1service1ambience2

   Bad experience, completely ruined our new year day. Overall service was not great (although there are a few hard working staffs but the rest of them are not well trained), food is average with potential food safety concerns. Would not recommend to anyone.

   Report
3. MC

   MaryannC

   New England

   82 reviews

   vip
   5.0

   82 reviews

   Dined on December 25, 2022

   overall5food5service5ambience5

   Food was fabulous. Server was outstanding. Ambiance perfection. Will definitely be back.

   Report
4. M

   Mediocre

   New England

   2 reviews

   2.0

   2 reviews

   Dined on December 25, 2022

   overall2food2service3ambience4

   They may have been very understaffed. It's hard to know what went wrong. But the all you can eat buffet was minimal. It was mostly desserts - with about 5 small bowls of salad and some bagels and lox. It was overpriced. Service was not good either, though, again, they may have been understaffed.

   One + OneResponded on January 7, 2023Good Morning, Thank you for taking the time to review One + One. I appreciate your feedback regarding your experience with our staff & food options and welcome the opportunity to discuss it in more detail. Please feel free to contact me directly at 617-936-4876, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Best, Tatiana Suero Assistant Food & Beverage Outlet Manager

   Report
5. l

   lusitania

   New England

   20 reviews

   1.0

   20 reviews

   Dined on December 25, 2022

   overall1food1service5ambience5

   Disappointing. The space is lovely and the food is beautifully presented, but the buffet is hardly bountiful. You have a choice of one entree and then the buffet. There are no hot items on the buffet like bacon, sausages or potatoes No cereals or oatmeal. No juices. And I didn't realize this was a pj brunch. A group were in their holiday pajamas, including a man with an undershirt on, and a woman in slippers. I thought the Four Seasons had standards. And another couple brought in their own coffee. If I had known that was allowed I would have brought my own soda from home! Not easy to find the restaurant either. I felt like I went through a maze to get there.

   One + OneResponded on January 7, 2023Good Morning, Thank you for taking the time to review One + One. I appreciate your feedback regarding your experience, I welcome the opportunity to discuss it in more detail. Please feel free to contact me directly at 617-936-4876, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Best, Tatiana Suero Assistant Food & Beverage Outlet Manager

   Report
6. CP

   CarlosP

   New England

   2 reviews

   5.0

   2 reviews

   Dined on December 25, 2022

   overall5food5service5ambience5

   Delicioso!! Thanks Chantal for your amazing attention with us, We really appreciated your good job.

   One + OneResponded on January 4, 2023We are so glad that you enjoyed your time with us! We have passed along your praise for Chantal to her, and we hope to see you again soon!

   Report
7. OT

   OpenTable Diner

   New England

   1 review

   4.0

   1 review

   Dined on December 11, 2022

   overall4food4service4ambience3

   The restaurant is okay, but we found the brunch menu to really be breakfast heavy. It was also not the menu listed online which was a disappointment (no burger or short-rib hash?!?!). The accompanying buffet was underwhelming and nobody in our party opted to include this. We also found the tables to be very tight. We tried this as an alternative to Oak Long Bar, and I would say we all preferred Oak Long Bar’s menu and ambience.

   Report
8. MH

   MarcH

   New York Area

   7 reviews

   vip
   5.0

   7 reviews

   Dined on November 12, 2022

   overall5food5service5ambience5

   Elegant, quiet, and tasty brunch.

   Report
9. C

   Chipmunk

   New York Area

   1 review

   3.0

   1 review

   Dined on November 5, 2022

   overall3food2service4ambience4

   Entries are grossly overpriced pub food. Buffet selection is meager. Even regular coffee is not included in the buffet price! Deserts are decent.

   Report
10. JG

    JillG

    New England

    1 review

    5.0

    1 review

    Dined on November 5, 2022

    overall5food5service5ambience5

    One of the best brunch experiences I have ever had. Perfect spot for a girls get together.

    Report
11. FT

    FirstTimer

    1 review

    5.0

    1 review

    Dined on October 30, 2022

    overall5food5service5ambience5

    Had a very nice brunch with family. Excellent service and atmosphere. A bit expensive, but it was expected.

    Report
12. R

    Rita

    New England

    20 reviews

    vip
    3.0

    20 reviews

    Dined on October 23, 2022

    overall3food3service4ambience3

    I am a loyal customer of the Four Seasons Hotel ( You can check out my name). The room is well set up for a small Space. Our greeting staff and our server were close to what is expected for a Four Seasons staff. The beautiful tables at the One+ One were gorgeous but by the end of our meal, it had all the stains, and crumbs in doubles because of its beautiful shine and reflection, which made this brunch “Experience” dirty and sticky. Not to mention that when we were first seated, the rug under our table and chair had not been cleaned and the food crumbs from the prior guests were left under our table and chair The eggs were well prepared. As for the items on display at the brunch , the best part of it all was the display ! the green salad was empty w no replenishment, the staff preparing the oats pudding etc were buzzing behind the counter ( not necessary view and sound) the cakes were good if you get to cut it softly but most of them were dry from sitting out for a lengthy period of time. Not all had labels , so we had a guessing game in place. As we were leaving, we witnessed an alarming food handling. A staff was taking the individually prepared cakes/ macaron with her bare hands! No gloves no tongs used!! Unacceptable. We left disappointed. To top it all, we wanted to check Trifecta on the way out, so we kindly asked the hostess of the Trifecta if we could see the area, although she had seen us looking around and instead of coming over to ask us if we needed anything, she kinda gave us an interested look never bothered leaving her podium ! Not the Four Seasons we are accustomed to. Very disappointed with the “Experience”

    One + OneResponded on October 28, 2022Hello Rita, Thank you for taking the time to review One + One, and I apologize for the lapses in service. I appreciate your feedback regarding your experience with our staff & food options and welcome the opportunity to discuss it in more detail. Please feel free to contact me directly at 617-936-4876, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Best, Tatiana Suero Assistant Food & Beverage Outlet Manager

    Report
13. AC

    AmyC

    New England

    3 reviews

    vip
    2.0

    3 reviews

    Dined on October 23, 2022

    overall2food3service5ambience4

    our server was awesome, polite, friendly, but our food order took forever. The brunch buffet was underwhelming.

    One + OneResponded on November 6, 2022Good Afternoon, Thank you for taking the time to review One + One, and I apologize for the lapses in service. I would love the opportunity to discuss your feedback regarding your experience in more detail. Please feel free to contact me directly at 617-936-4876, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Best, Tatiana Suero Assistant Food & Beverage Outlet Manager

    Report
14. D

    Dominique

    1 review

    5.0

    1 review

    Dined on October 16, 2022

    overall5food5service5ambience5

    Went to the One + One cafe yesterday to celebrate going full time with my photography business I put it in the reservation notes that we were celebrating the occasion and we had made the reservation too early for the brunch experience which I was supper bummed about because that is why we went but the server that we had went above and beyond and gave us pastries and I just felt really celebrated❤️ I can’t wait to go back. The environment was wonderful. The staff was really friendly and kind. Food was delicious. Overall I would say one of the best dinning experiences I’ve had in a while. Thank you for everything ❤️

    Report
15. L

    Linda

    New England

    27 reviews

    vip
    5.0

    27 reviews

    Dined on October 15, 2022

    overall5food5service5ambience5

    Luxury brunch with very accommodating service! Lea was wonderful. The food was very tasty.

    Report
16. N

    Noura

    Montreal

    5 reviews

    vip
    1.0

    5 reviews

    Dined on October 9, 2022

    overall1food1service5ambience1

    Was way too expensive and overpriced for what they give

    Report
17. J

    Julie

    New England

    21 reviews

    vip
    4.0

    21 reviews

    Dined on September 18, 2022

    overall4food5service5ambience4

    We decided to have brunch at One + One for our anniversary. It was delicious. However, I didn’t think it was $89 per person delicious. We had the choice of coffee or a glass of rosé, not both. It seemed a bit pricy all around. I guess it’s because of the location.

    Report
18. D

    Daria

    New England

    2 reviews

    1.0

    2 reviews

    Dined on September 11, 2022

    overall1food3service1ambience5

    Unfortunately, it was not closely as good as expected. The service is not a service of a restaurant in a four seasons hotel. I do have comparisons to other four seasons hotel-restaurants and this one was really not even close to it. The waiter either didn't come or put the check on the table while we were actively eating with full plates, even without asking whether we'd like anything else to drink. That creates an atmosphere of not being welcome. Furthermore, when I booked a table, I booked it for a special occasion and with a request to sit next to a window, if possible. We were brought to a fully random table, not next to the window. When we asked, whether a table next to a window was possible, it was not a problem. But I really wonder, why do the waitresses not read the requests, as it apparently was possible because the room was nearly empty at that time. That is not an appropriate service for such a restaurant. We had the French Reviera Brunch - The food was okay but also far away from being good, excellent or overwhelming. The fruits in the glasses were often (in 50%) not fresh anymore. The dining room was nice but not worth the money taken the bad service and just ok food. Summary: Really disappointing.

    Report
19. SS

    ShakeebS

    1 review

    5.0

    1 review

    Dined on September 4, 2022

    overall5food5service5ambience5

    The ambience was great and the buffet was good too. Lacked a few savory items and the salads weren’t that great. The desserts were amazing.Service was impeccable and very friendly.

    One + OneResponded on September 9, 2022Thank you for taking the time to review One + One! We're so glad you enjoyed the buffet, our delicious desserts, and will be sure to pass along your praises to the entire team. We look forward to welcoming you back again soon!

    Report
20. AM

    ArtfromMV

    New England

    5 reviews

    vip
    2.0

    5 reviews

    Dined on August 14, 2022

    overall2food3service3ambience2

    sunday buffet brunch supposed to be french decorated and inspired...nope. So misleading and the food was a minimal choice all for $78

    Report
21. Y

    Yainey

    New England

    30 reviews

    vip
    5.0

    30 reviews

    Dined on August 6, 2022

    overall5food5service5ambience5

    This place is fantastic- above all else the personal service and atmosphere that follows. The team (shout out to Noelle)- was so kind and attentive. I've eaten here both as a hotel guest and just to the restaurant and just really appreciate how as a hotel guest, after a day they knew my name, my food preferences. Coffee was good, hot & promptly refilled and everything we ate was cooked to perfection and delicious. Good hotel breakfasts are surprisingly hard to find, this one sets the bar.

    One + OneResponded on August 9, 2022We are so glad that you enjoyed your experience at One + One! We are truly lucky to have such kind and attentive servers on our team. We cannot wait to welcome you back again soon! Warm Regards, Tatiana Suero Assistant Food & Beverage Manager

    Report
22. OT

    OpenTable Diner

    New England

    5 reviews

    4.0

    5 reviews

    Dined on July 16, 2022

    overall4food3service5ambience5

    French Riviera Brunch experience gave us a perfect atmosphere to celebrate a birthday. The room is quiet and elegant with lots of natural light and beautiful decor. The host and service personnel were personal and very professional with a friendliness that made us feel especially comfortable. The buffet was a nice introduction into the brunch cuisine of France. Lots of veggies and croissants. We really like the croissants! The fruit cup was nice and we really appreciated the special fruit platter bought to our table to celebrate. The buffet included a delicious entree, we both had the lobster omelette with asparagus and tomatoes on the side. Light, fluffy and full of decadent lobster pieces. Our wine spritzers were garnished with beautiful flowers. Deserts were delicate and tasty, especially the chocolate molten cake with the cherry surprise. Well worth the price for celebrating a special occasion.

    One + OneResponded on July 22, 2022We are so glad you chose to celebrate your birthday with us at One + One, and we hope to welcome you back again soon for a chance to earn that fifth star! Warm Regards, Tatiana Suero Assistant Food & Beverage Manager

    Report
23. OT

    OpenTable Diner

    New England

    8 reviews

    5.0

    8 reviews

    Dined on July 9, 2022

    overall5food5service5ambience5

    Had a lovely Eid Adha breakfast with my family Thanks to Chantelle and the lovely receptionist

    One + OneResponded on July 11, 2022We are so glad you enjoyed your time with us in One + One this weekend. Thank you for choosing us to celebrate Eid with your family! We hope to welcome you back soon! Warm Regards, Tatiana Suero Assistant Food & Beverage Manager

    Report
24. a

    abcd

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on July 3, 2022

    overall5food5service5ambience5

    Thank you for an excellent service! We enjoyed brunch at One + One restaurant.

    One + OneResponded on July 5, 2022We are so glad you enjoyed your time with us in One + One this weekend, and we hope to welcome you back soon! Warm Regards, Tatiana Suero Assistant Food & Beverage Manager

    Report
25. OT

    OpenTable Diner

    New England

    1 review

    vip
    3.0

    1 review

    Dined on June 17, 2022

    overall3food5service3ambience5

    I think the staff has a practice of adding items to the bill to gouge the clients.

    One + OneResponded on June 19, 2022Thank you for taking the time to review One + One. I am disappointed to see that your overall visit did not live up to our high standards and I welcome the opportunity to discuss your experience in more detail regarding your bill. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Tatiana Suero Assistant Food and Beverage Manager

    Report
26. V

    Vincent

    New England

    10 reviews

    vip
    5.0

    10 reviews

    Dined on June 11, 2022

    overall5food5service5ambience4

    The food was absolutely amazing. The experience was totally worth the price point. We will be going backl

    One + OneResponded on June 14, 2022Thank you Vincent, for your five star review! We hope to welcome you back to One + One again soon.

    Report
27. OT

    OpenTable Diner

    New England

    1 review

    vip
    5.0

    1 review

    Dined on April 30, 2022

    overall5food5service5ambience5

    Exceptional service. We loved Chantalle so much! She was the absolute best!! The food was delicious and we can’t wait to go back.

    One + OneResponded on May 9, 2022We are so glad that you enjoyed your experience at One + One! We are truly lucky to have a gem like Chantal on our team. We cannot wait to welcome you back again soon!

    Report
28. p

    peterwbell

    San Francisco

    4 reviews

    vip
    5.0

    4 reviews

    Dined on April 15, 2022

    overall5food5service5ambience5

    Awesome Chantal is terrific

    One + OneResponded on April 16, 2022We are so glad Chantal made your breakfast experience! We hope to welcome you back soon.

    Report
29. MS

    MaryS

    New England

    9 reviews

    vip
    5.0

    9 reviews

    Dined on March 13, 2022

    overall5food5service5ambience5

    Lovely service, from hostess to multiple servers, in a beautiful space full of windows allowing the natural light in to enjoy our Brunch.

    One + OneResponded on March 17, 2022We are so glad you enjoyed your time with us in One + One! The floor to ceiling windows are one of my personal favorites of the space as well. We hope to welcome you back soon! Warm Regards, Tatiana Suero Assistant Food & Beverage Manager

    Report
30. K

    Kiml

    Charlotte

    25 reviews

    vip
    5.0

    25 reviews

    Dined on February 26, 2022

    overall5food5service5ambience5

    Love the food and atmosphere. Staff is super friendly.

    One + OneResponded on March 1, 2022We are so glad you enjoyed your time with us in One + One! We hope to welcome you back soon. Warm Regards, Tatiana Suero Assistant Food & Beverage Manager

    Report
31. GG

    GeorgeG

    New England

    6 reviews

    vip
    4.0

    6 reviews

    Dined on February 15, 2022

    overall4food4service5ambience4

    Valentine’s dinner. Live guitar player. Roses. Excellent wine pairings. Really enjoyable!

    Report
32. OT

    OpenTable Diner

    Miami

    1 review

    5.0

    1 review

    Dined on February 12, 2022

    overall5food5service5ambience5

    Everything from the hostess to our server to the complimentary fruit basked to our meals and drinks. S p o t on.

    One + OneResponded on February 21, 2022We are so glad you enjoyed your time with us in One + One! We hope to welcome you back soon. Warm Regards, Tatiana Suero Assistant Food & Beverage Manager

    Report
33. OT

    OpenTable Diner

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on January 16, 2022

    overall5food5service5ambience5

    Food was amazing and service was even better!

    One + OneResponded on March 29, 2022We are so glad you enjoyed yourself at One + One. We hope to welcome you back in the near future to continue wowing you! - Tatiana Suero, Assistant Food and Beverage Manager

    Report
34. BS

    BenS

    1 review

    2.0

    1 review

    Dined on December 25, 2021

    overall2food5service1ambience4

    If you report an allergy, do not expect any accommodation or substitutions beyond being told what you can and cannot eat on the menu. My wife reported a dairy allergy and they did nothing to try and prepare the meal she wanted to eat. Absolutely unacceptable for $150 a person. The food we did end up eating was excellent, though. I do need to give credit where credit is due.

    One + OneResponded on December 26, 2021Thank you for taking the time to review our Christmas Dinner experience. I am disappointed to see that your overall visit did not live up to our high standards and I welcome the opportunity to discuss your experience in more detail. Please feel free to contact the hotel directly at (857) 449-2435, so we can further look into this. We hope to welcome you back again soon for another chance to leave you with a better impression. Warm Regards, Tatiana Suero Assistant Food and Beverage Manager

    Report
35. K

    Kmandn

    New England

    2 reviews

    5.0

    2 reviews

    Dined on December 25, 2021

    overall5food5service5ambience5

    Wonderful holiday dining experience, with all the extra care you would expect from the Four Seasons. Highly recommend for a special occasion.

    Report
36. CA

    ColleenA

    New England

    2 reviews

    vip
    4.0

    2 reviews

    Dined on December 5, 2021

    overall4food3service4ambience4

    We went there for brunch. Great atmosphere and service but the food were ok.

    Report
37. OT

    OpenTable Diner

    New England

    3 reviews

    5.0

    3 reviews

    Dined on December 4, 2021

    overall5food5service5ambience5

    Great place, delicious food.

    Report
38. OT

    OpenTable Diner

    New England

    4 reviews

    3.0

    4 reviews

    Dined on December 2, 2021

    overall3food3service4ambience4

    Food was just ok specially considering the prices and location. Service was good. Coffee was just ok.

    Report
39. OT

    OpenTable Diner

    New England

    5 reviews

    vip
    2.0

    5 reviews

    Dined on November 25, 2021

    overall2food1service4ambience2

    We went for Thanksgiving and were excited to try this new restaurant. Sadly the experience did not live up to the hype. The food was cold and unoriginal, the table was dirty, and dessert was on a buffet - definitely not on brand for a high end restaurant or hotel. I wouldn’t come back here and am disappointed especially for the price (over $300 for two people) as we had really been looking forward to this special meal.

    Report
40. OT

    OpenTable Diner

    New England

    5 reviews

    3.0

    5 reviews

    Dined on November 14, 2021

    overall3food3service3ambience4

    It was a beautiful place but with a sad spread. Brunch entrees were made to be filling and not really anything to write home about. Buffet had cheese cubes, berries, melon balls, 2 salads, a parfait, an açaí cup, croissants , coffee cake, chocolate trifle cup, pistachio cheesecake. This is the first brunch we had in last 2 years so I was super excited but it had 1/10 of the spread of what Mandarin oriental had for holidays before pandemic. We used to sit at mandarin oriental for brunch as well and the food was so much better than this. Maybe I’m expecting too much but I thought the Four Seasons would do brunch better than this.

    One + OneResponded on November 15, 2021Thank you for taking the time to review One + One brunch. While I am happy to hear you enjoyed some of your visit, I am disappointed to hear that your overall experience did not live up to our high standards. I welcome the opportunity to discuss your visit in more detail. Please feel free to contact me directly at (617)936-4876. Warm Regards, Tatiana Suero Assistant Food and Beverage Manager

    Report