Olivine

Commentaires sur le restaurant Olivine de personnes qui y ont mangé. Selon des cotes récentes.

1. J

   Jessica

   Victoria1 commentaire

   5.0

   Y est allé le 12 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Beautiful beautiful talking point of a venue. One of the most unique places to have a nice drink mixing with architecture and history. The staff are so friendly and respectful of your space. Highly recommend for date night or for a different experience with friends.
   

   OlivineA répondu le 16 avril 2025

   Hello Jessica, Thank you for sharing your 5 Star review of your recent visit to Olivine Wine Bar. We're glad you enjoyed our unique space and had a great experience. We look forward to welcoming you back for another one at a later date Kind Regards Stuart Williams Venue Manager
   

   Ce commentaire est-il utile?

2. D

   Davin

   Melbourne2 commentaires

   5.0

   Y est allé le 5 avril 2025

   1. Cote globale 5
   2. Nourriture 4
   3. Service 5
   4. Ambiance 5

   Fantastic venue, amazing staff and their service.
   

   OlivineA répondu le 9 avril 2025

   Good Afternoon Davin, Thank you for sharing your 5 Star review on your recent experience with us at Olivine Wine Bar. We're glad you had a great time & we hope to welcome you back again soon. Kind Regards Tristin Ryan Bar Supervisor
   

   Ce commentaire est-il utile?

3. G

   Gemma

   Melbourne1 commentaire

   2.0

   Y est allé le 22 mars 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 1
   4. Ambiance 4

   Fantastic aesthetic but wouldn’t recommend for groups, the staff were not welcoming or accomodating and regularly stood near by watching and counting our group. We had to commit to a minimum spend to have more than 8 guests. We didn’t have enough seats despite plenty of other free areas. And were not allowed to order individually from the bar or split our bill. Great location better customer service and more flexibility would be appreciated.
   

   OlivineA répondu le 27 mars 2025

   Hi Gemma, Thank you for sharing your feedback regarding your recent visit. You had confirmed a reservation for eight guests with the understanding that you would notify us if your numbers increased. We also followed up via email to confirm our group reservation policy. On the day of your visit, we did our best to accommodate your group, which exceeded 16 guests, by providing a larger space to keep everyone together and assigning a dedicated waiter for your service. As a table-service venue, we reiterated that orders are taken at the table rather than the bar. Additionally, our policy of not splitting bills is stated on all our menus and was mentioned upon arrival. We value your feedback and appreciate your understanding of our policies. Kind regards Stuart Williams Venue Manager
   

   Ce commentaire est-il utile?

4. A

   Amber

   Melbourne1 commentaire

   3.0

   Y est allé le 15 mars 2025

   1. Cote globale 3
   2. Nourriture 5
   3. Service 1
   4. Ambiance 5

   Beautiful venue, food was beautiful. Unfortunately though the service wasn't good... aside from when we were first seated, we had to flag down staff to order, when one member of the table said they didn't want a drink the server didn't ask the rest of us and sped out. We had to ask for water twice and were still left with 3 glasses for 4 people. The whole vibe was rude, and it just felt like we were an inconvenience. Hoping it was just a bad night, as I've otherwise heard great things
   

   OlivineA répondu le 18 mars 2025

   Hi Amber, Thank you for sharing your review on your recent experience in Olivine Wine Bar. We apologise that on this occasion we missed the mark we strive for at Olivine. We appreciate your feedback & we hope to welcome you back again soon. Kind Regards Tristin Ryan Bar Supervisor
   

   Ce commentaire est-il utile?

5. C

   Carla

   Melbourne2 commentaires

   5.0

   Y est allé le 18 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Olivine has transformed Pentridge into a stunning cocktail bar. The design of the space is impressive, and it’s not the only thing that's exquisite here - the food and cocktails are delicate and bursting with flavour, while the staff is consistently attentive. This is definitely a place worth becoming a regular customer.
   

   OlivineA répondu le 21 février 2025

   Hi Carla Thank you for sharing your 5 Star review on your recent experience at Olivine Wine Bar. We're glad you had a great time & hope to welcome you back again soon. Kind Regards Tristin Ryan Bar Supervisor
   

   Ce commentaire est-il utile?

6. A

   Anna VIP

   Melbourne18 commentaires

   5.0

   Y est allé le 1 février 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Amazing service, beautiful and unique building - food was delicious!!
   

   OlivineA répondu le 17 avril 2025

   Hi Anna, Thank you for sharing your 5 Star review on your recent visit to Olivine Wine Bar. We're glad you had a great experience & we hope to welcome you back again soon. Kind Regards Tristin Ryan Bar Supervisor
   

   Ce commentaire est-il utile?

7. M

   Michelle

   Victoria1 commentaire

   2.0

   Y est allé le 1 février 2025

   1. Cote globale 2
   2. Nourriture 3
   3. Service 2
   4. Ambiance 1

   We were late for our booking, but still had over an hour for late afternoon drinks. We were constantly reminded that we had to be finished by 5.45 because there was another booking for this space. We were conscious to finish anyway, we had another event to go to ourselves. the last of our bottle was poured with 20 mins to go, but we then were reminded with the bill, then payment, then reminded again. We created a relaxed ambience for our group of 4, but the wait staff were just too too pushy about the time limit. Yes guys, we knew, and were finished before your deadline, - please just let us relax within your time limit. It took away from the ambience of this beautiful space.
   

   OlivineA répondu le 5 février 2025

   Hi Michelle, Thank you for sharing your feedback on your recent experience with us at Olivine Wine Bar. We apologize that on this occasion our service has missed the mark we strive for at Olivine. We hope to welcome you back again soon. Kind Regards Tristin Ryan Bar Supervisor
   

   Ce commentaire est-il utile?

8. L

   Lucy VIP

   Melbourne1 commentaire

   1.0

   Y est allé le 25 janvier 2025

   1. Cote globale 1
   2. Nourriture 1
   3. Service 1
   4. Ambiance 1

   Absolutely horrendous experience! I’ll be sharing further detail regarding our experience tonight via a Google review.
   

   OlivineA répondu le 31 janvier 2025

   Hello Lucy, Regarding your reservation, we make every effort to ensure clarity about our dining times and availability, and this is outlined via OpenTable both during the time of booking and in the terms and conditions sent out with booking confirmations. Our standard booking time for a party of up to 4 is 75 minutes We understand that you were frustrated during your visit, but it’s important to note that we do not tolerate any form of aggression towards our staff. The decision to ask you to leave was based on the behaviour displayed during your interaction with management. Although your experience did not live up to expectations please that know that we remain committed to improving, and all feedback is taken seriously Kind regards, Stuart Williams Venue Manager
   

   Ce commentaire est-il utile?

9. S

   Savio

   Melbourne6 commentaires

   2.0

   Y est allé le 17 janvier 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 2
   4. Ambiance 3

   As a regular … Service and food quality has dropped and needs attention. Gorgeous venue as always
   

   OlivineA répondu le 22 mars 2025

   Hi Savio, Thank you for sharing your feedback on your experience with us at Olivine Wine Bar. We apologise that the service you received on this occasion was below what we strive for at Olivine. I have reached out to you via email in hopes we can arrange a new booking for you at Olivine for a better experience. We hope to welcome you back again soon. Kind Regards Olivine Wine Bar Management Team.
   

   Ce commentaire est-il utile?

10. R

    Roberto

    Melbourne13 commentaires

    5.0

    Y est allé le 4 janvier 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Great selection of sharing plates, intimate setting excellent service a standout was Madison. Also fantastic warm greeting by Manager Fabio. Overall an excellent place for very tasty sharing plates and an equally impressive drinks list. We will be back.
    

    OlivineA répondu le 7 janvier 2025

    Hi Roberto, Thank you for sharing your 5 Star review on your recent experience with us at Olivine Wine Bar, we're glad you had a great time & we hope to welcome you back again soon. Kind Regards Tristin Ryan Bar Supervisor
    

    Ce commentaire est-il utile?