Old Town Pour House - Naperville

4.5
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535 Reviews
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$30 and under
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American

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Great Beer
Casual
Old Town Pour House Naperville bar has a heavy focus on craft beer, with 90+ unique beers. The selection includes 30-40 taps pouring beer from local breweries, as well as 15 rotating tap handles for rare and limited release beers from around the world.

Guests will enjoy American classics with a few twists. Gourmet selections include favorites such as The Pour House Burger, our famous 1871 Chili, house-smoked wings, and Bone-in Center Cut Pork Chop.

Our Naperville location boasts our popular copper-inlaid bars and tables, custom-milled dark woodwork, high ceilings, and operable windows opening up to the outdoor patio space. We have permanent outdoor patio heaters, as well as a four-sided fireplace with built in AV, to extend the al fresco patio dining season and provide great entertainment indoors and outdoors.
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What 535 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.4
food
4.4
service
4.3
ambience
4.1
value
Noise · Moderate
100% of people would recommend it to a friend
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CG
Chicago
5 reviews
Dined 2 days ago
Overall5food5service5ambience5

Good pretzel bites, great chili and good drinks. Great service too.

LA
Chicago
4 reviews
Dined on January 6, 2020
Overall4food4service4ambience4

The food was great... the music was too loud!

SG
Chicago
18 reviews
Dined on January 5, 2020
Overall3food4service2ambience4

Food was really good. Had burgers and salads - Pretzel Bites, Kung Pao Cauliflower and Smoke House Burger was especially good.

Nice selection of beers.

Service....not so much.... They were attentive and pleasant. However, we told them three times that one of us has severe food allergies to egg and dairy. The Impossible burger was brought to her with butter on it and dairy in the bun. If we had not asked to confirm the bun was dairy and egg free we would have been at the hospital the rest of the night.

They did correct the problem quickly when they realized the mistake.

OT
Chicago
7 reviews
Dined on January 4, 2020
Overall4food5service5ambience4

A bit cool if you’re seated near the entrance, but food and service definitely a 5 star experience.

OT
Chicago
7 reviews
Dined on December 15, 2019
Overall5food5service5ambience5

Made a reservation for my birthday and was not disappointed. Diana and her team were awesome and very patient with our group. Thanks so much for an amazing time. By the way, loooove the mimosa flight!!! Good addition to the brunch menu!

MM
New England
1 review
Dined on December 14, 2019
Overall5food5service5ambience5

Great list of beers to try; although very busy due to Holiday business, we were seated on time, and our server was excellent. We’ll be back.

TC
1 review
Dined on December 9, 2019
Overall5food3service5ambience5

My only complaint is the manner which my food was prepared. I ordered a chicken wrap. The chicken was cut into tiny pieces. The filling of the wrap was a homogenous mixture. Much like prechewed was the texture. The problem with chopping the contents of a wrap into mush is the flavors all run together. It needs tweaked. The curds and my girlfriends burger were outstanding! We shared the snickers pie dessert and its worth visiting this place just for that alone.

R
Chicago
29 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

Great beer selection with rotating specials! Great food and a variety of options to watching sporting events. Highly recommend.

OT
Chicago
1 review
Dined on December 5, 2019
Overall5food5service5ambience5

Around 8:15 the volume was turned way up. Could not hear eachother talk very well anymore. A shame.

OT
New England
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

Tasty food. Great vegetarian selection. Good beer!

JP
Chicago
8 reviews
Dined on November 27, 2019
Overall2food2service2ambience3

We were seated at a table that had been extended by converting a square table to a round table, by pulling up curved extensions. The extensions were not level with the table, resulting in a drink that was placed on one to slide off the table. No warning by staff, no assistance in cleaning it up, and no refill of spilled beverage.

Food was ok. BBQ ribs were way too charred. Requested addition sauce ... never received it.
Bacon on bacon cheeseburger was soggy and soft. Requested crisp. Bacon cheeseburger was requested w Mayo, ketchup and pickles. Didn’t receive pickles.
Fries placed on wrong plate, in place of salad, which was placed on wrong plate. Waitress response: “oops”

Not sure I’m in a hurry to return to the Pour House.

Old Town Pour House - Naperville
Responded on December 3, 2019

Hello Jim, I'm sorry to hear that you had a disappointing experience at Old Town Pour House. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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J
Chicago
1 review
Dined on November 23, 2019
Overall4food4service5ambience4

Service is great. Extensive beer list; however usually served in smaller tulip glasses. Food menu has a lot of interesting items but preparation is average.

R
1 review
Dined on November 23, 2019
Overall5food5service5ambience3

We visited your Naperville location for the first time and it was a very nice experience. The customer service was excellent and the food was delicious. There was nothing left on my plate. We had Urma who was very nice and patient with everyone’s needs. The lighting inside and outside was warm and inviting. The music was a little loud for my taste but could be ignored. I will definitely visit again and would recommend. Thank you for a lovely evening.

Leah

Old Town Pour House - Naperville
Responded on December 4, 2019

Hi Leah, I'm so glad you had a wonderful time at Old Town Pour House! We look forward to seeing you again! :) - Staley

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AT
Chicago
1 review
Dined on November 19, 2019
Overall2food3service1ambience3

1) hostess canceled reservation without checking in / calling as i was a few mins late- despite restaurant being half empty
2) server did not serve water till 45 mins in. We had to ask for water
3) server brought a sample and never came back for drinks order. Had to ask somebody else for drinks and server
4) spent $100 - experience was not worth it

Old Town Pour House - Naperville
Responded on December 4, 2019

Hello Annie, I'm sorry to hear that you had a disappointing experience at Old Town Pour House. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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m
Chicago
13 reviews
Dined on November 18, 2019
Overall5food4service5ambience4

Enjoyed the experience and food was good.

Old Town Pour House - Naperville
Responded on November 21, 2019

Hi there, I'm glad you had a nice time at Old Town Pour House! Come back again soon! - Staley

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OT
1 review
Dined on November 15, 2019
Overall4food4service3ambience3

Service was a little slow. No water offered or brought to the table until the bill came. It’s pretty loud but we could still converse without raising voices too much.

H
Chicago
1 review
Dined on November 10, 2019
Overall5food5service5ambience5

Great brunch! We took my dad here for his birthday and it was very nice. They overcooked his small steak portion and they brought him a larger steak and comped the meal. Service was excellent and the cheesy breakfast potatoes are to die for!

Old Town Pour House - Naperville
Responded on November 12, 2019

Hi Hannah, I'm glad you enjoyed visiting Old Town Pour House! Come back again soon! - Staley

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OT
Charleston
1 review
Dined on October 18, 2019
Overall5food4service5ambience5

Very good beer selection, excellent food, outstanding service.

Old Town Pour House - Naperville
Responded on November 7, 2019

Hi there, I'm glad you're enjoying Old Town Pour House! Come back again soon! - Staley

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u
Chicago
2 reviews
Dined on October 18, 2019
Overall5food5service4ambience5

It was nice but they charged us for the birthday dessert

Old Town Pour House - Naperville
Responded on November 7, 2019

Hi there, thank you for your feedback. - Staley

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HS
Chicago
3 reviews
Dined on October 12, 2019
Overall3food3service3ambience3

Parking in this area is terrible! And when I bother to make a reservation it would be nice to not be put in the bar area under a giant tv. Waitress didn’t serve us water. Burgers were good. Not sure we’ll return tho.

MN
Chicago
20 reviews
Dined on October 2, 2019
Overall4food5service4ambience4

Braised Beef was excellent. Great beer selection and well made drinks. Portions were nice and so was the service.
Menu lacked some of the standard bar comfort foods but everything was well prepared. Prices are average for the food items. I have it a 5 but my wife have it a 3 for food. She likes Cesar salad and creamy soups (chowders). She thought the salmon was okay. I'll be back but probably not with my wife.

J
Chicago
12 reviews
Dined on September 28, 2019
Overall4food4service4ambience3

This is a mixed review. This was the second time we have been to Old Town Pour House. The first time was a huge hit and the reason we went there again. I did request a booth in reservation and they were unable to accommodate, which is not a problem. Waiter was attentive but not a lot of personality, but he did make sure he didn't forget us as far as getting our orders as we had drinks, appetizers and entrees that we ordered at different times. Though we did have to ask for water refills. Two of the people I was with loved their food (Poke Taco and Burger). I wasn't too happy with my dish and only ate a small portion (Octoberfest Spätzle). Waiter saw I didn't eat too much of my meal and I didn't ask it to be wrapped. I feel he should have asked if everything was okay and he did not. Drinks are very good but very small for the price you pay. Even the glass of beer was small. I would go there again and stick with something simple like the sliders or a burger. Staff was very cordial and friendly, I was just a bit disappointed since the first time we went we absolutely loved it. I would still recommend but tell people to stick with the basics.

OT
Chicago
1 review
Dined on September 21, 2019
Overall5food5service5ambience5

Amazing impossible burger

Old Town Pour House - Naperville
Responded on October 9, 2019

Hi there, I'm glad you're enjoying Old Town Pour House! - Staley

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TS
Chicago
13 reviews
Dined on September 21, 2019
Overall4food4service4ambience3

Food and service was good. Nice bar selections. Little loud, but ok.

OT
Chicago
2 reviews
Dined on September 18, 2019
Overall3food3service3ambience4

Meeeeeh. It was OK. Would go back

D
Chicago
13 reviews
Dined on September 18, 2019
Overall5food5service5ambience5

This was our first time and had a great time. The ambience and food were great. We especially loved the beer selection and the dessert. Definately will go back.

Old Town Pour House - Naperville
Responded on September 26, 2019

Hi Debbie, I'm glad you had a nice time at Old Town Pour House! Come back again soon! - Staley

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k
Chicago
3 reviews
Dined on September 15, 2019
Overall5food5service5ambience5

Love the Pour House. Great casual dining place. Options for everyone on the menu, the aesthetic is nice and open and clean. Service is always friendly and efficient. Great place to watch a game without feeling like you’re in a sports bar.

Old Town Pour House - Naperville
Responded on September 18, 2019

Hi Karen, I'm glad you're liking Old Town Pour House! Come back again soon! :) - Staley

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KK
Chicago
6 reviews
Dined on September 14, 2019
Overall4food4service5ambience5

Great outside patio.

PH
Chicago
13 reviews
Dined on September 9, 2019
Overall2food2service1ambience4

We ordered appetizers and the server forgot to put them in so we sat there for 20 minutes without food. I brought 4 guests with me and nobody was very impressed with the food. Wrong sauces were served with 2 of the 5 dishes and 2 people complained about small portions.

Old Town Pour House - Naperville
Responded on September 16, 2019

Hello Paul, I'm sorry to hear that you had a disappointing experience at Old Town Pour House. Thank you for providing your feedback. I will relay your comments to the management team so that we can offer extra support and training to our team wherever they may need it. We hope that we can show you our ability to improve based on guest feedback. - Staley

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F
Chicago
8 reviews
Dined on September 5, 2019
Overall4food3service5ambience5

Food was just Ok but basically my fault for ordering gourmet-ish plates. Not my cup of tea. Sat on the patio so noise wasn’t a factor. Service was great; manager even came around to make sure we were being served.

MG
Chicago
4 reviews
Dined on September 4, 2019
Overall5food5service5ambience5

Our food was delicious. Especially loved the free dessert for birthdays.

Old Town Pour House - Naperville
Responded on September 9, 2019

Hi Maureen, I'm glad you had a great time at Old Town Pour House! Come back again soon! - Staley

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S
Chicago
66 reviews
Dined on August 31, 2019
Overall4food4service5ambience4

My food was a bit disappointing—on the fish 'n chips platter the fries were good, the coleslaw and tartar sauce were good, but the fish was rather soggy—the crust came away from the meat and the fish fell apart because it was mushy. My son tasted it and actually spit it out. We did have a great server.

w
1 review
Dined on August 31, 2019
Overall4food4service5ambience4

I think it was a little pricey, but the food was good and our waitress was very nice. I would come back!

S
Chicago
66 reviews
Dined on August 24, 2019
Overall4food4service4ambience5

Enjoyed the outdoor seating and food. Good service b

RJ
Chicago
17 reviews
Dined on August 23, 2019
Overall3food3service4ambience4

Definitely sit outside if you can. Since theyve opened their doors, the inside reeks of cleansers and cleaners....very distracting. Have mentioned it to management...they seems oblivious.

TP
Chicago
6 reviews
Dined on August 17, 2019
Overall3food3service1ambience3

I have been to this location once before with great results. Last weekend our server took our order then we waited about 40 minutes for our food to be delivered to the table. Our food was delivered by the bartender after we inquired about our food from a different server. I ordered the Filet Sliders and the Filet was tough to eat. Our server did not come back to our table until it was time to pay the check. I am not sure I will return to this location. I have seen similar results on feedback from other customers.

Old Town Pour House - Naperville
Responded on August 26, 2019

Hi Tom, I'm sorry to hear you had a disappointing experience at Old Town Pour House. I'll be sure to pass this along to our management team. We're sorry about the extended wait and disappointing meal, and hope you'll give us another chance to show you how we work to improve based on your feedback. - Staley

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MR
Chicago
2 reviews
Dined on August 15, 2019
Overall5food5service3ambience5

Enjoyed the outdoor patio. Bar service was a bit slow, but food was excellent.

Old Town Pour House - Naperville
Responded on August 20, 2019

Hi there, I'm glad you had a nice time at Old Town Pour House! Thank you for your feedback. - Staley

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l
Chicago
11 reviews
Dined on August 14, 2019
Overall4food4service5ambience5

We went to lunch there. Wonderful server. Food was good, fast and presented well. Will certainly return.

P
Chicago
32 reviews
Dined on August 6, 2019
Overall3food2service4ambience3

The menu is small. Not beer drinking group so just not the place for my family and friends. Food was mediocre.

JD
Chicago
1 review
Dined on August 5, 2019
Overall5food5service5ambience5

We had the most amazing service and the food was fantastic!

Old Town Pour House - Naperville
Responded on August 8, 2019

Hi Jackie, I'm glad you had a great time at Old Town Pour House! Come back again soon! - Staley

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