Old Chicago Pizza & Taproom - Jeffersontown

3.5
23 Reviews
$30 and under
American

About

Since 1976, Old Chicago Pizza & Taproom has been committed to innovation and excellence in craft beer, pairing those picks with delicious dishes, and delivering to our guests a perfectly crafted experience. As the Craft Beer Authority, we encourage our guests to discover and experience the best craft beer the world has to offer, while serving beer friendly crave-able food. From our handcrafted food and drink menus, to our energetic staff and friendly atmosphere, Old Chicago is the place to discover unique local and specialty brews, and enjoy hand-crafted pizzas and taproom fare, while watching your favorite sports and celebrating with family and friends. Old Chicago, Serious Craft Brews, Seriously Good Food.
What 23 people are sayingWrite a review
Overall ratings and reviews
3.5based on all time ratings
3.9
food
3.6
service
3.8
ambience
3.8
value
Noise · Moderate
78% of people would recommend it to a friend
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J
John
New England
6 reviews
Dined on December 31, 2019
Overall4food4service3ambience4

Thick crust pizza was very good. Service was not that great. Our server said multiple servers were out sick. The managers should have been more actively involved in helping. I would go back to have the pizza again! Hopefully the service would be better

OT
OpenTable Diner
Oklahoma City
1 review
Dined on December 31, 2019
Overall2food3service2ambience4

No one at door for five minutes to seat us. Server passed us numerous time and ignored our table. Came and told me my pizza was "dropped" so my order would be longer. Pizza came finally. Was not hot in center. Used cheese.
Very loud as well.
Ordered a desert and ten minutes later still not at table. Had to hold my arm out to block the waitress to get her to bring me a check. Register was beside our table. She took my card and walked to four tables and checked on them before running my card.
Poorly managed and staff needs training in kitchen, door and servers. Good luck if you go there.

JV
JenniferV
1 review
Dined on December 28, 2019
Overall3food2service5ambience3

They no longer accept reservations through Open Table.

C
vipCathy
Louisville
6 reviews
Dined on December 27, 2019
Overall2food3service2ambience2

Hostess was incredibly rude and informed us they don’t take reservations. When I showed her the reservation on my phone she tried to grab my phone and said “you may as well delete that off your phone, we don’t take reservations.” She was incredibly rude to several members of our party.

The waitress was very nice but seemed to be the only person actually working.

The food took forever. Out of several items.

JK
vipJacktheKid
Louisville
45 reviews
Dined on December 7, 2019
Overall4food5service4ambience3

Made an Open Table reservation for a party of 5 for 7:30. Arrived at 7:22 and was told they didn’t know how to use that on their end. So we would have to wait 10 - 15 minutes even though there was a six-person booth empty just to the right of the hostess station. They proceeded to seat a couple at that table even though there were two four-tops in the same area. 20 - 25 minutes later we were seated at a table that was soaking wet and had a fork and a bunch of mac&cheese on the floor near the chairs.
The food was fantastic!

l
vipljcreeper02
Louisville
21 reviews
Dined on November 27, 2019
Overall2food3service2ambience5

Service was very slow.

AD
ApeDogg
Louisville
2 reviews
Dined on October 5, 2019
Overall3food3service3ambience3

The issue was when we arrived they explained to us that they did not accept reservations thru OpenTable and we had to wait. They also told us they had requested several times they been removed from this site and still have not been. They DO NOT HONOR reservations from your site!!!!

OT
vipOpenTable Diner
Nashville
1 review
Dined on August 17, 2019
Overall5food5service5ambience5

The restaurant was great but they said they don’t take open table reservations but they worked to get us in anyways. They said they’ve tried to communicate with open table and tell them to take them off but have had no luck. Thank you to old Chicago for still getting us in.

CH
vipChristopherH
Louisville
1 review
Dined on July 6, 2019
Overall1food1service1ambience1

Made a reservation, got there and they tell me they don’t use Open Table. 🤬

EB
ErikB
1 review
Dined on June 22, 2019
Overall3food3service5ambience3

Server Frank was great my pizza was good my girlfriend and her daughters food was ice cold

KA
KellyA
1 review
Dined on June 16, 2019
Overall1food4service4ambience4

Old Chicago claims to no longer be associated to Open Table and as a result did not have a reservation for us. Luckily they could accommadate us. They claim they've repeatedly asked you to remove them from your service to no avail. It makes it unlikely I would use your service again for fear I'd show up without said reservation.

TL
TeresaL
1 review
Dined on May 12, 2019
Overall5food5service5ambience5

Great service. Kitchen did a great job of meeting our families dietary resteictions.

OT
OpenTable Diner
Louisville
2 reviews
Dined on May 12, 2019
Overall1food1service1ambience1

This restaurant no longer honors open table reservations. I asked why they didn’t close their account and they said it was a corporate issue. I had reserved a table for a party of 8 on Mother’s Day. The restaurant had several empty tables however, we were told it would be a 20 minute wait that turned into 30 minutes. The hostess and waitress lacked problem solving skills regarding were to seat us and I finally suggested the large booth in the corner that had been empty the entire time we were waiting. The waitress was agitated and grumpy, she only warmed up when the checks came out at the end of the meal. We waited an hour for our food. We were given visibly dirty appetizer plates. I will never go to this place again. It was a heap of disappointment.

AW
AmandaW
1 review
Dined on May 12, 2019
Overall1food5service5ambience5

I would recommend the restaurant but not happy to get there and find out they don't use Open Table and our reservation was never received.

OT
OpenTable Diner
Baltimore
2 reviews
Dined on May 11, 2019
Overall1food1service1ambience1

This restaurant no longer participated in open table.

OT
OpenTable Diner
Louisville
5 reviews
Dined on May 11, 2019
Overall3food5service4ambience3

They do not accept OpenTable reservations

SC
ShawnC
Louisville
1 review
Dined on May 9, 2019
Overall5food5service5ambience5

I would recommend Old Chicago,yet since they no longer use Open Table for reservations, our reservations were not made with them. It could have been a problem if they had been busier.
Love Old Chicago, disappointed in OPEN TABLE

VB
VeronicaB
1 review
Dined on March 15, 2019
Overall5food5service5ambience5

We cane here for dinner the night before my wedding so all the in laws could meet and it was the perfect venue and the food was delicious!

AC
AshleyC
1 review
Dined on February 23, 2019
Overall2food4service1ambience2

We had a reservation for 13, had to cancel half the people coming just to go there bc I was called 3 hours before our reservation and told they were overbooked. 7 of us ended up dining and still had to wait almost an hour when we had a reservation. They weren't really crowded, just severely understaffed. Bartender had to be all but chased, and we saw two tables leave bc they never got their food after waiting 1.5 hours. We waited almost the full 1.5 for our food. Our waitress was nice but had too many tables to focus on any of them. Definitely gone down hill.

OT
OpenTable Diner
Louisville
1 review
Dined on February 15, 2019
Overall2food4service1ambience1

Took over an hour to get food was very slow and service was awful had to ask for things and for refills and they were not very busy

KO
KenO
Louisville
2 reviews
Dined on December 28, 2018
Overall5food5service5ambience5

Always great food and service!

RB
RebekahB
1 review
Dined on November 3, 2018
Overall2food3service1ambience4

The service was very poor. We had a party of 8 and once it was time to pay the bill the server was not interested in helping us figure it out. We wanted to split two pizzas on 3 tabs and after about 20 minutes we were told that was impossible. The server told us she had to sneak us to go boxes because the manager said not to give them out. Splitting the bill was a disaster so we ended up just settling for whatever the server could do. We will not return to old Chicago in the future.

PW
PhyllisW
1 review
Dined on August 22, 2018
Overall5food5service5ambience5

They do not recognize open table reservations. Open Table is not recognized by Old Chicago. They do not take reservations. Open table is intrusive and deceptive.

FAQs

Old Chicago Pizza & Taproom - Jeffersontown is rated 3.5 stars by 23 OpenTable diners.