Old Chicago Pizza & Taproom - Jeffersontown

3.3
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17 Reviews
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$30 and under
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American
Since 1976, Old Chicago Pizza & Taproom has been committed to innovation and excellence in craft beer, pairing those picks with delicious dishes, and delivering to our guests a perfectly crafted experience. As the Craft Beer Authority, we encourage our guests to discover and experience the best craft beer the world has to offer, while serving beer friendly crave-able food. From our handcrafted food and drink menus, to our energetic staff and friendly atmosphere, Old Chicago is the place to discover unique local and specialty brews, and enjoy hand-crafted pizzas and taproom fare, while watching your favorite sports and celebrating with family and friends. Old Chicago, Serious Craft Brews, Seriously Good Food.
What 17 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
3.3based on all time ratings
3.7
food
3.4
service
3.6
ambience
3.6
value
Noise · Moderate
76% of people would recommend it to a friend
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Louisville
2 reviews
Dined on October 5, 2019
Overall 3food 3service 3ambience 3

The issue was when we arrived they explained to us that they did not accept reservations thru OpenTable and we had to wait. They also told us they had requested several times they been removed from this site and still have not been. They DO NOT HONOR reservations from your site!!!!

OT
Nashville
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 5

The restaurant was great but they said they don’t take open table reservations but they worked to get us in anyways. They said they’ve tried to communicate with open table and tell them to take them off but have had no luck. Thank you to old Chicago for still getting us in.

CH
Louisville
1 review
Dined on July 6, 2019
Overall 1food 1service 1ambience 1

Made a reservation, got there and they tell me they don’t use Open Table. 🤬

EB
1 review
Dined on June 22, 2019
Overall 3food 3service 5ambience 3

Server Frank was great my pizza was good my girlfriend and her daughters food was ice cold

KA
1 review
Dined on June 16, 2019
Overall 1food 4service 4ambience 4

Old Chicago claims to no longer be associated to Open Table and as a result did not have a reservation for us. Luckily they could accommadate us. They claim they've repeatedly asked you to remove them from your service to no avail. It makes it unlikely I would use your service again for fear I'd show up without said reservation.

TL
1 review
Dined on May 12, 2019
Overall 5food 5service 5ambience 5

Great service. Kitchen did a great job of meeting our families dietary resteictions.

OT
Louisville
2 reviews
Dined on May 12, 2019
Overall 1food 1service 1ambience 1

This restaurant no longer honors open table reservations. I asked why they didn’t close their account and they said it was a corporate issue. I had reserved a table for a party of 8 on Mother’s Day. The restaurant had several empty tables however, we were told it would be a 20 minute wait that turned into 30 minutes. The hostess and waitress lacked problem solving skills regarding were to seat us and I finally suggested the large booth in the corner that had been empty the entire time we were waiting. The waitress was agitated and grumpy, she only warmed up when the checks came out at the end of the meal. We waited an hour for our food. We were given visibly dirty appetizer plates. I will never go to this place again. It was a heap of disappointment.

AW
1 review
Dined on May 12, 2019
Overall 1food 5service 5ambience 5

I would recommend the restaurant but not happy to get there and find out they don't use Open Table and our reservation was never received.

OT
Baltimore
2 reviews
Dined on May 11, 2019
Overall 1food 1service 1ambience 1

This restaurant no longer participated in open table.

OT
Louisville
5 reviews
Dined on May 11, 2019
Overall 3food 5service 4ambience 3

They do not accept OpenTable reservations

SC
Louisville
1 review
Dined on May 9, 2019
Overall 5food 5service 5ambience 5

I would recommend Old Chicago,yet since they no longer use Open Table for reservations, our reservations were not made with them. It could have been a problem if they had been busier.
Love Old Chicago, disappointed in OPEN TABLE

VB
1 review
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

We cane here for dinner the night before my wedding so all the in laws could meet and it was the perfect venue and the food was delicious!

AC
1 review
Dined on February 23, 2019
Overall 2food 4service 1ambience 2

We had a reservation for 13, had to cancel half the people coming just to go there bc I was called 3 hours before our reservation and told they were overbooked. 7 of us ended up dining and still had to wait almost an hour when we had a reservation. They weren't really crowded, just severely understaffed. Bartender had to be all but chased, and we saw two tables leave bc they never got their food after waiting 1.5 hours. We waited almost the full 1.5 for our food. Our waitress was nice but had too many tables to focus on any of them. Definitely gone down hill.

OT
Louisville
1 review
Dined on February 15, 2019
Overall 2food 4service 1ambience 1

Took over an hour to get food was very slow and service was awful had to ask for things and for refills and they were not very busy

KO
Louisville
2 reviews
Dined on December 28, 2018
Overall 5food 5service 5ambience 5

Always great food and service!

RB
1 review
Dined on November 3, 2018
Overall 2food 3service 1ambience 4

The service was very poor. We had a party of 8 and once it was time to pay the bill the server was not interested in helping us figure it out. We wanted to split two pizzas on 3 tabs and after about 20 minutes we were told that was impossible. The server told us she had to sneak us to go boxes because the manager said not to give them out. Splitting the bill was a disaster so we ended up just settling for whatever the server could do. We will not return to old Chicago in the future.

PW
1 review
Dined on August 22, 2018
Overall 5food 5service 5ambience 5

They do not recognize open table reservations. Open Table is not recognized by Old Chicago. They do not take reservations. Open table is intrusive and deceptive.