Okada Japanese Restaurant
This is our favorite spot in One Loudoun!
There is no coordination between the kitchen and sushi orders. Despite a considerable wait for the sushi order to arrive, everyone who ordered sushi was finished eating for nearly 10 minutes before a single cooked fish entree was brought out. The server dismissed any responsibility, saying they put the orders in separately to each kitchen, and have no control over coordination. If true, this is a complete failure of management. People who go out for dinner together expect to be able to eat together. Clearly not seeing this as a big deal, no manager came over to apologize and nothing was adjusted on the check.
Thank you to the staff for making the evening so fun. Food was amazing and every item delicious and beautiful
We arrived on-time for a New Year’s Eve dinner, having made a reservation several hours earlier. After being dismissed by the hostess so she could serve another group, we waited several minutes for her to return. Upon her return, she could not find our name on her list. She told us that they had taken the list the previous day and had no record of our reservation. We were from out of town and decided to make a reservation here before our other plans. Even though we had made a reservation, we were told to wait and were seated at the bar because the restaurant had not checked for online reservations that day. We were seated at the bar and ignored for 10 or more minutes before someone came and took our drink order. After that, we waited 20 more minutes for our drinks, there were only two of us. Other drink orders were being filled as we waited, the bartender was also cleaning up as we sat and waited. A waiter checked on us, we did not see the hostess again that evening and the bartender did not pay much attention to us as we waited. In total, we waited 40 minutes, even though we had a reservation. Once we finally were seated and got our food, it was not what we had ordered. We did not bother sending it back because we had already waited so long to eat. The only positive aspect of the experience was the kindness of the waiter who covered the drinks and was very friendly and polite during our time there. Despite the negative experience, we would likely return if we are in town again. The food was good, even though the order was wrong.
Dined for dinner on NYE.
Chicken Katsu Bento - (5 out of 5 stars) I highly recommend a bento box! This is the perfect entree for sampler lovers. Box included fried rice, fried gyoza, California roll, and chicken strips on a bed of salad.
Scallop Hibachi - (3 out of 5 stars) Included onion soup and house salad (loved the dressing - the sweeter side). The scallops were small, some cut in half. The veggies were so salty. Fried rice was perfect. Pricey for portion served.
Junior Bento - (3 out of 5 stars) served in a cute frog bento box. Top tray included fries and chicken tenders and bottom was filled with steamed rice. The chicken tenders were more of a chicken ball (not strip) with 70% bread crumb and 30% chicken ratio. I ended up peeling most of the fry for my little one.
Banana Tempura - (3 out of 5 stars) sliced banana battered in tempura served hot with whipped cream and topped with sprinkles. The tempura batter was a perfect balance to the sweetness of the banana slice, I only ate 2 slices.
Towards the end of our meal (dessert), the staff was clearly overwhelmed and guests were filling the front entrance quicker than open tables.
+ menu presentation - hard cover, nice card stock paper
+ wrap around sushi bar
+ cozy interior, plush seating
- no waiting area
First time at Okada and won’t be our last. We went for NYE. Had a reservation for 6:30 but didn’t need it. Server was very kind and attentive. Ambiance was great. Menu was huge. Food was delicious. When we left at 8:00 there was a line waiting to be seated. I can see why. Loved it!
This was a very warm and fun restaurant. Great atmosphere and the food was awesome! We got 2 Hibachi salmon dishes. The rice, salmon, and fried vegetables were excellent. The salad before the main course was also great, the soup wasn't the best, it had a bad taste but it didn't take away from the rest of the meal. The waiter we had was an Indian male, he was very kind and served us well. We had an issue where one of the meals we ordered was not something that one of our party members liked. It was a sushi dish with cucumbers in the center and it was drained in a vinegar dressing. It wasn't a bad dish, it was just something that we personally did not like. We were a party of three and we all tried one piece (the dish only had 3 dishes). So we technically finished it, but our third person didn't enjoy it at all and got one piece. We gave him portions of our dish (which was amazing). And he enjoyed it, but he was upset about his dish. We asked the lady there if we could have a substitute for it (but of course we had finished it as we all tried a piece). She was, however, able to accommodate and bring us cooked sushi which our third member enjoyed! Overall great service, amazing food (hibachi salmon), and a good atmosphere!
This was our first time to Okada and it was highly recommended for their Sushi. When we got there it was not too busy, yet we were sat right next to a table with a crying child. The menu was extensive, but there were many items that we were unfamiliar with and our waiter not only could not offer any ideas, input, but we had a very hard time understanding him. He had not tried any of the various dishes/items we asked about, which is not a good thing for a waiter to say. They have a wonderful happy hour menu (the waiter did NOT tell us about it), but another table was talking to their waiter about it and we had to go find an empty table that had the happy hour menu on that table, which was not on ours! Once we got our order placed, it was very good and the waiter seemed to "engage" more and ended up a fairly good experience. We will try it once more and see if it is better in the service area, but the food and environment is nice.
We had a group of 7 family members have lunch before dropping 2 at the airport. We had a wide variety of dishes. Loved the garlic edamame and dumplings. Most of us had some type of noodle soup. We also had about 10 different sushi rolls and all were delicious. We would definitely visit again. Staff was super attentive.
The perfect dining experience. Food was amazing. Chilean Sea Bass was the best I’ve ever had. The service was exceptional. And so very clean pleasant environment. I’m now the biggest fan!
Service was excellent, the food was just okay nothing special about it
The server could use some General basics training
Not to my expectations . Good was pricey and not good
Three of us ordered the Hibachi filet mignon and shrimp. Another ordered the Mongolian Beef. We all enjoyed the food. We would definitely visit again in the near future!
Fblous place! Relax and enjoy marvelous food!
We had an early celebration of our 92 year old mom’s birthday with a very nice tray of sushi rolls and ramen vegetable miso soup. It was well prepared and the service was very good.
It’s an excellent sushi restaurant, with a nice interior.
The only complaint I have is that after we were seated, my friend and I were asked to move in order to accommodate a larger party.
The owner apologized, and offered us a free dessert, which we appreciated very much.
Food was great. Friendly staff and server; would love to go again.
Food was only so-so in flavor and came out room temperature at best. If hibachi style food is on the menu it should come out hot.
We went to Okada to celebrate my daughter's fifth grade promotion. She requested sushi. Decor upon entering is beautiful, and right away you can see the sushi chefs at work. We were greeted and seated promptly . Our waitress was very polite and prompt with drinks and taking our orders. We got several different types of sushi, all beautiful and delicious. My children gobbled it all up (seaweed salad is one of their favorites). We ended with banana tempura and mango & strawberry mochi (my husband, never one for sweets, was surprised he liked it a lot). All in all it was a fabulous (yet pricey) celebratory meal.
We waited for 45 minutes for my daughters meal to come out after our sushi and other hot items had already been delivered to the table. No one checked in with use, provided an update or apologized when my daughters food 45 minutes later showed up at the table - when we had all finished our meal. Nothing was done in terms of compensation on the check, no manager came over to apologize, it was handled very poorly.... the food overall was good, but terrible service and cold hot meals.
Wonderful restaurant. My family came here for Mother's Day this past Sunday. It took awhile to get seated, but eventually we did, and we were thanked for our patience. The menu consists of many sushi dishes, teriyaki dishes, and also some Chinese food, which helps if you have a non-sushi lover dining with you. Also they have a good selection of cocktails and desserts. The decor is tasteful and intriguing, and the nose level is lovely but not too loud. I highly recommend this restaurant.
Nice place, very friendly staff, interesting menu.
since we found this place a couple years ago, it is now the only place we go for sushi. Super fresh and really good. But they have a lot of other dishes as well. Something for everyone.
My husband and I love Okada and dine there often. The decor is beautiful, the service is impeccable, and the food is downright delicious. We particularly love the Teriyaki Chicken Bento Box and the Salmon Bento. There is always more than enough parking as well. Every time we go it is a thoroughly marvelous dining experience.
Food was delicious and the service was amazing
Great food and great customer service!
Sushi and sashimi are always fresh and high quality. Specialty rolls and small plates are excellent. Even my kids live their junior bento boxes and the special spring loaded chopsticks they give them.
Food is fresh and wonderfully prepared.
Overall, great experience. My friend and I received great service and very much enjoyed our food while at Okada. The tables were a bit close together, but listening in on the first date next to us turned out to be one of the highlights of our evening. The sushi was great, the sake was delicious and the service was top-notch.
The food and service were excellent.
Nice place, well-priced, good food... Only issue: Too many jammed-together tables. There were several empty tables in more desirable spots. Hostess said “sorry, they’re reserved.” It was 5:45 PM on a Friday. We sat at the bar instead. After an hour, half of the “reserved” tables were still empty. Sad.
Food was great
Yum yum sauce was ok I had better
The food was great. The only problem with the service was it felt like they added a table for our reservation but it didn't fall into one of the regular sections for a server so our server was slow at times getting to us.
Definitely going to go back.
Love Okada and our kids do too! Very accommodating and food is great.
The restaurant was large and the tables are centered around a very nice looking sushi prep area. There was a manager walking around who paid attention to every little detail. She noticed my friend's hat had fallen on the ground and she stopped to pick it up. I really appreciated the level of service. The sushi was good, but not the best I've ever had.
Now our favorite Japanese restaurant in the area! A bit pricy for every day, at least for us... but you get what you pay for. We will enjoy treating ourselves again soon as there were still many things on the menu we would like to try.
Sushi was excellent. Cooked food very good also. Service was attentive but not overbearing
Lovely time with family, fast service, great sushi
The service ruined it for me. The waiter was MIA for the second part of the meal - I had to beg someone (so few servers that night) to give me a check so I could pay (waited more than 20 minutes after we finished our meal to find a waiter and then another 10 minutes to get our bill and another 15 minutes to get our bill with credit card picked up, credit card receipt for signature and get credit card back).