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Off The Rails, Worcester, MA

Off The Rails

4.3
4.3
162 Reviews
$30 and under
Southern
Off The Rails brings a little bit of Nashville to Worcester! Southern cuisine from our scratch kitchen, 20 beers on tap with specialty southern influenced cocktails and live music daily. Over 90% of the menu can be prepared gluten free.

Make a reservation

2 people

7:00 PM


Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Southern, American, Creole / Cajun / Southern

  • Hours of operation

    Wed 4:00 pm–9:30 pm Thu 4:00 pm–10:30 pm Fri 4:00 pm–12:00 am Sat 11:00 am–12:00 am Sun 11:00 am–8:00 pm

  • Phone number

    (508) 304-6411

  • Dress code

    Casual Dress

  • Executive chef

    Chef Rick Araujo

  • Neighborhood

    Worcester

  • Parking details

    None

  • Additional

    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

Popular dishes

What 162 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.2Food
  • 4.3Service
  • 4.4Ambience
  • 4Value

NoiseModerate

Loved For

  • Central MA

    Hot Spot

  • Central MA

    Vibrant Bar Scene

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  1. JJ

    JayJ

    New England

    18 reviews

    vip
    5.0

    18 reviews

    Dined 2 days ago

    overall5food5service5ambience5
    Good food, good service, good atmosphere. Maybe a little overpriced, but still ok.
  2. LG

    LydiaG

    San Francisco

    1 review

    5.0

    1 review

    Dined on June 24, 2022

    overall5food5service5ambience5
    Great food and atmosphere as always! Loved it, definitely going back again.
  3. l

    lovedinner

    New England

    11 reviews

    2.0

    11 reviews

    Dined on June 17, 2022

    overall2food3service1ambience2
    We booked this restaurant because it had happy hour and nice outdoor seating, and country music. When we got there we were told that the outdoor seating was unavailable and happy hour was only for the apps. Disappointing but ok. Service was pretty bad. We got there around 5 for happy hour and an early dinner and there was nobody else in the restaurant, except for 12 servers and 2 bartenders. It took 10 min to put drink orders in, and another 7-8 min to get drinks back. Keep in mind there were no other customers so it’s not like they were slammed. Food was just ok. Drinks were just ok. Our server was gossiping the whole time and didn’t pay any attention to us. Then when we got the bill they charged us full price for happy hour apps.
  4. i

    ifqp

    New England

    2 reviews

    4.0

    2 reviews

    Dined on June 12, 2022

    overall4food3service3ambience3
    The food wasn't terrible it just wasn't great. The cornbread was good and they have several interesting dishes. The servers were friendly. We didn't realize it was a country-loving establishment as none of us are country music fans. I would recommend trying, but not likely a 1st choice place the next time we head out.
  5. SL

    SLKthinks

    1 review

    5.0

    1 review

    Dined on June 10, 2022

    overall5food5service5ambience5
    Casual, good drinks and food. Mya made the experience special.
  6. D

    Disappointed

    New England

    19 reviews

    5.0

    19 reviews

    Dined on June 3, 2022

    overall5food5service5ambience5
    We love this restaurant, the southern cooking is delish. Their southern fried chicken is the best around, the Mac n Cheese with pulled pork is comfort food at its best. Did I mention the corn bread? They have live music and it gets pumped into the different dining rooms, the volume is somehow perfect. You can hear the artists and your table partner simultaneously, It’s amazing! The staff are all kind, courteous and efficient, can’t ask for a better venue!
  7. L

    Lulu

    1 review

    5.0

    1 review

    Dined on May 26, 2022

    overall5food5service5ambience5
    Fantastic service and incredible food! We will definitely be back!!
  8. KM

    KathyM

    New England

    6 reviews

    4.0

    6 reviews

    Dined on May 25, 2022

    overall4food4service5ambience4
    Although food was very good 19 dollars for brisket sandwich with fries is over priced
  9. OT

    OpenTable Diner

    New England

    1 review

    4.0

    1 review

    Dined on May 18, 2022

    overall4food4service4ambience5
    Fantastic attention to safe gluten free dining. Brisket was amazing and fried pickles the best around. Can’t wait to try more of the menu.
  10. ML

    MichelleL

    New England

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food2service2ambience4
    I really wanted to like this place but unfortunately the food wasn’t very good and neither was the service. I had a specialty drink that tasted like a watered down oj. We had hush puppies and the sausage lollipops as appetizers. The hush puppies were so-so but the lollipops were wrapped in bacon that was partially raw. For dinner I had a very bland interpretation of pulled pork Mac and cheese. My date had the Shrimp and grits which he did enjoy. The best part of this visit was the live entertainment. I’ll give them another chance in a few months- if they’re still there.
  11. OT

    OpenTable Diner

    New England

    2 reviews

    2.0

    2 reviews

    Dined on May 14, 2022

    overall2food2service2ambience2
    Everything was just ok. Wasn’t terrible, but wasn’t anything to write home about either.
  12. SR

    SandraR

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food3service2ambience2
    Not great for dinner, but totally a fun vibe for drinks and music.
  13. T

    Teacher

    New England

    1 review

    3.0

    1 review

    Dined on May 14, 2022

    overall3food2service5ambience5
    The overall vibe was great. I was very disappointed in the new menu. The only bbq was
  14. PW

    PaulaW

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2022

    overall5food5service5ambience4
    BBQ platter for 4 only fed 2 men (one being my 81 year old father that doesn’t eat much, and my husband that eats fairly average for a 50 year old male) Otherwise portion sizes were good! Delicious chicken tender appetizer!!
  15. C

    Chicopee

    1 review

    4.0

    1 review

    Dined on May 13, 2022

    overall4food3service5ambience2
    All the things I wanted on their menu were sold out. The pork tips and steak for the entries we settled for were meh. The pickled eggs were great. cornbread was great. Chicken tenders were great. Waitress was awesome that made up for not really getting what we would have liked.
  16. A

    Annie

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 13, 2022

    overall5food5service4ambience5
    A fun night at Off The Rails. We went to see Arlo McKinley. Nice venue!
  17. JC

    JessicaC

    New England

    3 reviews

    4.0

    3 reviews

    Dined on May 13, 2022

    overall4food4service5ambience5
    It was our first time here, and we really enjoyed it! Food was delicious and reasonably priced, service was great, and the environment is really cool. Highly recommend checking it out and seeing a show here! Our only tip would be to increase the size of the burger - 6oz is smaller than standard restaurants and falls a little flat on the plate, tasted good though.
  18. OT

    OpenTable Diner

    New England

    2 reviews

    5.0

    2 reviews

    Dined on May 12, 2022

    overall5food4service4ambience5
    This is a fun place to go for music and conversation and southern food. It is extremely busy and I know they’re probably lightly staffed so it was a very long time for service and drinks to be delivered. The wait staff was very prompt but the bar was a long wait for our drinks while we were eating. Otherwise a very fun place for Casual Dining
  19. LH

    LaurenH

    New England

    1 review

    4.0

    1 review

    Dined on May 11, 2022

    overall4food4service5ambience4
    Food is delicious. Whiskey section is great. Love new music part.
  20. KN

    KeithN

    1 review

    4.0

    1 review

    Dined on May 10, 2022

    overall4food5service4ambience5
    GREAT Place! Need a few more menu options, it's very small menu, almost like a small Pub menu. Did make reservations for a high top, got seated at a low top table. Not a biggie, but why bother asking?
  21. CD

    CristinaD

    New England

    3 reviews

    5.0

    3 reviews

    Dined on May 8, 2022

    overall5food5service5ambience4
    We had a great time at Off the Rails! Great location and fun venue. It felt like I was home with family. The food was incredible. Real southern home cooking. I look forward to returning soon!
  22. C

    Chino

    New England

    1 review

    4.0

    1 review

    Dined on May 8, 2022

    overall4food4service3ambience4
    The food was very good and reasonable priced. We went for Mother's Day Brunch and it was delicious. They had a guy playing acoustic guitar on stage and the atmosphere was cool. This is a country music themed restaurant/ live music venue so don't expect it to be quiet. I am not a fan of country music but the guy playing did a good job and it was enjoyable. We will be going back. Good stuff.
  23. TH

    TheresaH

    1 review

    5.0

    1 review

    Dined on May 7, 2022

    overall5food5service5ambience4
    Great time. Food was delicious. Staff was friendly and helpful. The food was served hot and a short time after ordering. They welcomed my 10 year old granddaughter and made her night.the waitress made sure to check on us frequently but not too much. We went to the Ricky Duran show and my special thanks to the security guard who provided a chair for me due to a injured leg . It was a great night for all of us. Thank you to every one😀
  24. CB

    ChristineB

    New England

    2 reviews

    2.0

    2 reviews

    Dined on May 6, 2022

    overall2food3service4ambience2
    We had reservations and were directed to a high top. Asked to be seated at a regular table was told none available, but they remained empty for 1 1/2 hours after we had to be seated outside.
  25. OT

    OpenTable Diner

    Chicago

    11 reviews

    vip
    5.0

    11 reviews

    Dined on May 6, 2022

    overall5food5service5ambience5
    It was opening night at the Off The Rails concert venue. The food, wait staff and show was amazing! You have a great thing going here guys!!! We needed it! The full package! Thank you!
  26. RD

    RonaldD

    1 review

    5.0

    1 review

    Dined on May 6, 2022

    overall5food5service5ambience5
    The whole night was great. Wonderful service,the food and drinks great. The new music venue was a great and wonderful surprise. Sawyer Brown which is my wife's favorite band, was a pleasant way to end the night. Congrats to everyone, looking forward to seeing you again.
  27. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 1, 2022

    overall5food5service5ambience5
    The brunch was so good. Best sausage biscuit and gravy I’ve ever had in my life!
  28. DA

    DANO

    1 review

    5.0

    1 review

    Dined on April 29, 2022

    overall5food5service5ambience5
    Sat at a hightop for drinks and apps before heading to a show at the Palladium. Everything was great, especially the service. We were given wrist bands to skip the line at the Palladium which worked out great. Highly recommend and definitely will be going back.
  29. OT

    OpenTable Diner

    1 review

    4.0

    1 review

    Dined on April 28, 2022

    overall4food5service4ambience4
    The pulled pork was excellent!
  30. OT

    OpenTable Diner

    New England

    1 review

    3.0

    1 review

    Dined on April 23, 2022

    overall3food2service4ambience4
    Service, drinks and entertainment were great. Food was a let down. I’d go for drinks and music again but probably not dinner.
  31. OT

    OpenTable Diner

    New England

    2 reviews

    4.0

    2 reviews

    Dined on April 23, 2022

    overall4food4service4ambience5
    Celebrated an anniversary
  32. OT

    OpenTable Diner

    Washington DC

    6 reviews

    5.0

    6 reviews

    Dined on April 23, 2022

    overall5food5service5ambience5
    Family birthday dinner for college student aged son who wanted “something different”. Good food and good whiskey cocktails. Considerate and friendly staff working hard as likely a little short-handed, but who isn’t these days. Would definitely go back and enjoy another meal as a lot of food on the menu.
  33. OT

    OpenTable Diner

    1 review

    1.0

    1 review

    Dined on April 22, 2022

    overall1food1service2ambience2
    30 minutes from seated to drinks on the table Food was sub par at best 3% kitchen charge on bill? That’s new
  34. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on April 15, 2022

    overall5food5service5ambience5
    It was amazing!! Such a great atmosphere. So happy we made reservations here before our show.
  35. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5
    Good atmosphere, we’ve been to Nashville a few times. They really do bring it to Worcester.
  36. p

    pato

    New England

    5 reviews

    5.0

    5 reviews

    Dined on April 9, 2022

    overall5food4service5ambience5
    It is very close to where the RailersHC play. We made a reservation because we were going to a game on a Saturday night and figured the restaurant would be busy. Decor is fun. Menu options are a nice change. Draught beer list was good. Definitely busy and noisy. Single musician started to play at 6pm and he was good. We will go back.
  37. OT

    OpenTable Diner

    New England

    7 reviews

    vip
    5.0

    7 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5
    Was very noisy in the bar area where we sat because there were a lot of kids there! Hard to hear each other talk!! But… the food and waiter were excellent!
  38. a

    amfmcooks

    New England

    2 reviews

    vip
    5.0

    2 reviews

    Dined on April 9, 2022

    overall5food5service5ambience5
    Sue our server was outstanding. The food was excellent, loved that it's not the same old same old food choices. There was a guitar player in our room, volume was excellent meaning we could still have a conversation with our table without feeling that the music was blaring. Great energy all around!!
  39. OT

    OpenTable Diner

    New England

    1 review

    5.0

    1 review

    Dined on April 9, 2022

    overall5food5service5ambience5
    I went to lunch with my husband, we came from CT and we arrived 15 min before our reservation the manager was really nice and showed us the new music venue area and told us about the upcoming shows letting us know we could buy the tickets at the restaurant. Our server was amazing we had a fabulous lunch and bought 4 tickets for the up coming show.. I can’t wait to go back.
  40. OT

    OpenTable Diner

    1 review

    3.0

    1 review

    Dined on April 2, 2022

    overall3food3service5ambience4
    Finding somewhere to park was the biggest issue. And the number of tables/patrons crammed into the room made the experience less than enjoyable. The food was fine, nothing great, but our server was fantastic.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
  • Screening

    • Sick staff prohibited in the workplace

FAQs

Off The Rails is rated 4.3 stars by 162 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Google Map for Off The Rails

90 Commercial St Worcester, MA 01608-1525

Additional information

  • Neighborhood

    Worcester

  • Hours of operation

    Wed 4:00 pm–9:30 pm Thu 4:00 pm–10:30 pm Fri 4:00 pm–12:00 am Sat 11:00 am–12:00 am Sun 11:00 am–8:00 pm

  • Cuisines

    Southern, American, Creole / Cajun / Southern

  • Dining style

    Casual Dining

  • Dress code

    Casual Dress

  • Parking details

    None

  • Executive chef

    Chef Rick Araujo

  • Additional

    Bar/Lounge, Beer, Cocktails, Entertainment, Full Bar, Gluten-free Options, Non-Smoking, Wheelchair Access, Wine

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