Off The Hook Seafood & Chophouse - Norfolk

4.5
25 Reviews
$30 and under
Seafood
Off the Hook was established in 2014 in the heart of the Great Bridge area of Chesapeake, VA. Owners Derrick & Jennifer Carpinelli saw the need for a fresh seafood restaurant in the area and aimed to fill it. Off the Hook has been an overnight success with the community embracing its polished casual atmosphere and more over Off the Hook's desire to work with local businesses and family owned wineries. The Carpinelli's hired award winning Chef Stephen Gellas as it's operations manager and Chef Mary Prader as its Executive Chef, together these two have accomplished more than many restaurants twice the age of Off the Hook. If you are looking for quality food, Off the Hook is a must eat ! They offer a large seafood menu, a raw bar featuring the freshest of oysters, shrimp and clams and also for the land lovers, prime cut meats. Don't miss out on the delicious fare offered at Off the Hook Seafood !

Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Contact tracing information collected
What 25 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.3
food
4.6
service
4.4
ambience
4.3
value
Noise · Moderate
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OT
OpenTable Diner
Raleigh
1 review
Dined a day ago
Overall5food5service5ambience5

The food and service were great!! Great price.

q
quincygirl
Richmond
6 reviews
Dined 2 days ago
Overall5food4service5ambience5

First time there. Service from Thomas was excellent. Good choice options from menu. Prices reasonable. Nice ambience for lunch or dinner. Small enough for intimacy w/o ppl on top of you.

MS
MeganS
Richmond
3 reviews
Dined 3 days ago
Overall2food3service2ambience2

To start with the positive, the oyster rockefeller was fantastic! This was about the only positive experience we had there.

To start, there were only two other tables but took the waitress 10 minutes to greet us then another 10 minutes to get our drinks from the bar. The menu looks great but the waitress did share that their fish special for the evening was fried flounder or fried rockfish. Sounded good...I went for the fried rockfish thinking I would be receiving a filet with two sides (ordered broccolini and green beans). When my meal came out, I had a 24" full fish (head and everything) in front of me that looked like it was pulled out the bay and dropped straight into the fryer. It was full of bones, and I'm sorry but I think as the waitress, you should at least let your guest know what to expect because I am not a fan at all of receiving the whole fish that way. Next issue, my broccolini was ice cold and mushy. It seemed it had been sitting on the plate for a while because it created a pool of water, right under the fish, causing the fish to be completely soggy on one side of it. The soggy, fried fish was downright disgusting. I let the waitress know about the temperature of the broccolini and the soggy fish, and they did absolutely nothing about it. Instead, she brought me a giant aluminum container to take the fish home in which I let her know politely that I had no intentions. We asked for the check, and also, come to find out where the fried fish on the entrees is around $25-$30, they charged $36 for the rockfish.

Do not recommend wasting your time or money here.

JS
JoanS
Richmond
1 review
Dined on November 28, 2021
Overall5food5service5ambience5

Frank was a fabulous waiter, food was excellent. We’ll definitely be back!

KG
KarenG
1 review
Dined on November 26, 2021
Overall5food5service5ambience5

Everything was awesome. Bonnie took care of us and made our very rare night out perfect. The food was fresh and cooked perfectly. They drinks were great. The ambiance was trendy, yet casual. I definitely recommend this place.

AK
AnthonyK
Richmond
1 review
Dined on November 23, 2021
Overall5food5service5ambience5

Great service, very friendly staff. Food was very good. Over all great experience.

OT
OpenTable Diner
1 review
Dined on November 21, 2021
Overall5food5service5ambience5

We dined in Norfolk location last night with family. The food was outstanding and our server, Frank was very attentive and made our experience stand out.

OT
OpenTable Diner
1 review
Dined on November 19, 2021
Overall5food5service5ambience5

The waiter was very attentive and the food was delicious and exceeded expectations. Can’t wait to eat the leftovers!

CJ
ChesapeakeJohn
Richmond
2 reviews
Dined on November 14, 2021
Overall5food5service5ambience5

The food was excellent. We had a party of 4 with different dishes and everyone was impressed with their food. We enjoyed the professional setting and 1 of our guest has already scheduled her Girls Dinner there. It was a great time.

C
Charles
1 review
Dined on November 12, 2021
Overall5food3service5ambience4

This was my second visit at the Norfolk location. We chose Norfolk because the Chesapeake location was superb! I requested Frank the waiter at the Norfolk location and just like the last time, he was excellent! He is VERY personable and understands good service. That said, the food was average for the price. The fingerling potatoes and the broccolini should be replaced. They are not good. I had the fried shrimp…they were just okay. The calamari was too chewy. We had a one year old child and they had no booster seat or high chair. It was a birthday celebration, but no complimentary dessert (it’s the little things that make a difference). But for Frank, the waiter, I must say we were a little disappointed with the food this time.

DS
DerickaS
1 review
Dined on November 7, 2021
Overall5food5service5ambience5

First time at this location. The battlefield location was great This Kylie avenue Norfolk location was even better. Frank is the best server in town food and atmosphere was amazing

GM
GwenM
1 review
Dined on November 6, 2021
Overall5food5service5ambience5

Fantastic food. Atmospheric was great. Highly recommend it

J
Jhawk
Atlanta
3 reviews
Dined on November 6, 2021
Overall3food3service4ambience5

The food was okay but there are better restaurants in the area for the value. Maybe it was an off night or I'm still comparing their seafood to Maryland restaurants.

OT
vipOpenTable Diner
Indiana
11 reviews
Dined on November 5, 2021
Overall1food1service1ambience1

We were a party of 7 and two of the guests were celebrating birthdays. I called ahead to see if they would do something special for them and they said they would. We arrived 20 minutes late due to the Uber delay and traffic. We were greeted by one of the waitstaff who said “I was just about to cancel your reservation”. Not hello or welcome. So now it is 7:50pm instead of 7:30. We sit down to a brightly lit room with other tables that were empty. I should include that when I placed the call earlier to the restaurant about the birthday, I asked if we could add three more people and they said no. So to see an available 4-top table beside our table made me think hmmmmm…..anyhow. We sat down and she immediately took our drink order. We get the drinks at about 8pm. We get appetizers and one salad, then she comes over shortly after with our main course. Now it’s about 8:45 and she said it was last call for drinks because they were closing at 9. So we all ordered another round, but as we started eating our food, they started mopping with strongly scented pine sol cleaner which utterly ruined the mediocre (at best) food. Our complimentary hush puppies were burnt. Our noses were now burning from the cleaner so I got up and said something. The rep,y was “I’m sorry, I will let the people above me know” rather than advising them to stop cleaning until we were done. Most of us couldn’t finish eating since it was so strong. After I complained two things happened. First, the gentleman cleaning proceeded to continue to clean the pole directly behind me which made the smell stronger and fresher than before. The second was that our server apologized to the table for the smell and said that they weren’t supposed to do that until guests had left. Now I’m really done with this place. We were never asked if we wanted dessert much less had them do anything special for the two birthdays at the table as requested. Stay away from this place. It is being run by scumbags.

LT
LaTarsherW
1 review
Dined on October 31, 2021
Overall5food5service5ambience5

The service was excellent and we were attended to well by the bartender!!

DA
DAVIDF
1 review
Dined on October 24, 2021
Overall5food5service5ambience4

We went here for a special occasion. The food was absolutely wonderful and our server, Frank, was very helpful and absolutely delightful. Highly recommended.

TD
TonyD
1 review
Dined on October 23, 2021
Overall5food5service5ambience5

Our server was amazing and she was so wonderful and polite

KA
KATHERINEW
1 review
Dined on October 23, 2021
Overall5food4service5ambience5

Had my 43rd Birthday dinner there and it was awesome the atmosphere was classy & nice! Customer service was great.

d
dianec
Richmond
1 review
Dined on October 23, 2021
Overall5food5service5ambience5

It was our first time and everything was great!
Our waitress was amazing, food was very delicious and a very nice atmosphere! We will definitely be back!

JW
JimW
1 review
Dined on October 16, 2021
Overall2food2service2ambience4

The soup was excellent, but the entrees were not very good. We will not go back again.

OT
OpenTable Diner
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

Highly recommend, we will definitely be coming back!

CT
CalvinaT
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Our table had the Oyster Rockefeller, Crab Stuffed Salmon & Crab Stuffed Shrimp.

OT
OpenTable Diner
Richmond
1 review
Dined on October 2, 2021
Overall5food5service5ambience5

Everything was great!
Service and all top notch place
Will return!

R
Rich
Richmond
27 reviews
Dined on October 1, 2021
Overall4food5service5ambience3

Friday evening dinner... dining room was surprisingly not bust on a nice Friday night. Apps (Caesar and a cup of she crab soup) were delivered quickly and were super tasty. Entrees (shrimp and grits and stuffed shrimp) were great ... along with very good hush puppies. Server was professional and quick. Only negative was very not-busy for a Friday evening... We'll go back!

E
Ebony
1 review
Dined on September 25, 2021
Overall1food1service1ambience1

Awful. I ordered a meal and I did not like it and I was told I would have to pay for it despite I did not like it. So I paid $100.00 for 2 drinks and crab dip. the dip was amazing.

FAQs

Off The Hook Seafood & Chophouse - Norfolk offers takeout which you can order by calling the restaurant at (757) 421-3313.

Off The Hook Seafood & Chophouse - Norfolk is rated 4.5 stars by 25 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.