Oak Steakhouse - Charlotte

4.5
1375 Reviews
$31 to $50
Steakhouse
Owned and operated by management group The Indigo Road, Oak Steakhouse Charlotte presents a fresh look at the traditional steakhouse offering contemporary dishes alongside steakhouse classics in a modern and refined environment.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
What 1375 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.6
service
4.5
ambience
4.2
value
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R
Reed
Charlotte
2 reviews
Dined 18 hours ago
Overall3food3service5ambience5

our waiter was fantastic but the steaks were quite average. the bartender was also great. In short, service exceeded food quality

OT
OpenTable Diner
1 review
Dined 19 hours ago
Overall3food2service4ambience4

I had high hopes. I didn’t even mind the extra hoops we had to jump trough by paying 20% for a party of 6 or bring called early in the day to be told that if we no showed there would be a 25 per person no show fee. My other friends who dined here were not asked to do these things. I wonder what about me led them to ask that of me????? At any rate the place was lovely in its decoration. We all arrived 10 minutes early but had to wait 10 minutes past our reservation time for a table. After all they made me go through to simply get a table you would think they were prepared. Our waiter was kind and his accent and knowledge made the evening feel extra posh. Most of my party ordered the same thing plus lobster. The MAJOR disappointment was that the steaks were very cold. How can a restaurant with steak in the name serve cold steak?!!! To add to the disappointment the lobster was even colder. It felt as if were simply defrosted and had season sprinkled on top. When asked if the food was ok by the waiter my party simply said “it’s fine”. I think they didn’t want to hurt my and the waiter’s feelings. I spent $800 that night for a meal that was barely edible. No one finished their meal. Instead they asked for doggie bags.I think everyone just wanted to see if microwaving it would help.

JP
vipJulieP
Charlotte
3 reviews
Dined 2 days ago
Overall5food5service5ambience5

Will definitely return, food was great, service was great, they even adjusted the temperature for us.

RH
RandyH
Las Vegas
11 reviews
Dined on November 27, 2021
Overall4food4service5ambience5

The food was good. We had four people, three apps, three entrees and a salad, dessert and two alcoholic rinks and our bill was 340. It was a little pricey. The salad was minuscule for a salad. The Brussels sprouts were amazing. The steaks were solid, though not spectacular. The dessert was fabulous (donut s’mores). It was a solid 4.5. I will go back.

DD
DanicaD
Charlotte
3 reviews
Dined on November 25, 2021
Overall3food2service4ambience2

We have been here a few times for Thanksgiving. This year was disappointing at best. The soup was cold and just tasted like cinnamon or something. Dinner was a little warmer but could see congealed gravy, that showed it had been out for a while. Dessert was not even edibile, what was supposed to be creme burlee, was soup! Not even a hard sugar crust on top. 3 out if the 5 at table would not even would eat it. Total waste of money! Would not be coming back here for Thanksgiving. Not worth the 65$ spent on each meal. Will be looking for new place next year

Oak Steakhouse - Charlotte
Responded on November 27, 2021

Hello DanicaD! We apologize about your experience at Oak Steakhouse. We would've loved to hear about the experience while you were here, so we were able to meet your expectations. We do understand it was a holiday and it's not always easy to bring it up at the time, during Thanksgiving dinner. This is not the experience we want for our guests; we would love to invite you back in the future. Please reach out to our Gm Osmith@theindigoroad.c0m.

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f
vipfoodcritic
Charlotte
21 reviews
Dined on November 25, 2021
Overall4food5service1ambience5

This was a prix fixe Thanksgiving dinner for 2. The food was amazing considering that it was a traditional turkey dinner with all the fixings type of meal. The chef found a way to take a take everything up a notch beyond the ability of the best home cook. But food that good comes at a price. Namely, $65 a plate. That's a lot for turkey, but it was worth it - almost.

The only problem was with the service. Our meal from start to finish took one hour and 45 minutes. Thirty of those minutes were wasted waiting for the waiter to come by the table to collect our diner plates after we finished eating. Besides being incredibly inattentive, our waiter spoke with a heavy foreign accent that was almost impossible to decipher.

Oak Steakhouse is our favorite place for steaks and now also for Thanksgiving dinner.

OT
OpenTable Diner
1 review
Dined on November 24, 2021
Overall3food3service5ambience5

The ambiance was great and food was good.

MT
vipMissToni
Washington DC
52 reviews
Dined on November 23, 2021
Overall5food5service5ambience5

Great service, drinks and food. Same stellar experience I have with the Oak Restaurant in Alexandria, VA. I can't wait to visit them all.

OT
OpenTable Diner
Dallas
1 review
Dined on November 23, 2021
Overall5food5service5ambience5

Amazing. Great food and service. Highly recommend.

k
kaseyc
1 review
Dined on November 20, 2021
Overall1food1service1ambience1

Worst steakhouse ever. Will not be going back. Service was awful, waited 30 minutes before ordering. Burger has an awful taste and didn't even eat it. Staff was very unorganized and manager did not care.

Oak Steakhouse - Charlotte
Responded on November 27, 2021

Hello Kaseyc! We apologize about your experience at Oak Steakhouse. We removed the burger from your check and addressed the wait time with our team. This is not the experience we want for our guests; we would love to invite you back in the future. Please reach out to our Gm Osmith@theindigoroad.c0m.

Report
TC
TCS1
Charleston
2 reviews
Dined on November 18, 2021
Overall5food5service5ambience5

The food was incredible and the service even better. This was my fifth visit and the entire experience has been exceptional each time. I’ll definitely be back.

M
vipMike
Charlotte
55 reviews
Dined on November 17, 2021
Overall3food4service4ambience3

Slow to seat in an empty dining room. Waited 20 minutes to be seated and then another table had overtaken the intended table. No excuse even with covid & staffing issues. Nearly 30 minutes from time we checked in before a drink was served is crazy and costs the establishment a lot for a business dinner serving four. Once we got started the service was much improved and the food was very good.

TD
TravisD
1 review
Dined on November 13, 2021
Overall5food4service5ambience5

Food was great. Flavorful!! Service was outstanding!

SC
vipScottC
Charlotte
14 reviews
Dined on November 13, 2021
Overall5food5service5ambience5

Hands down great experience. Will return soon and often.

OT
OpenTable Diner
Charlotte
2 reviews
Dined on November 11, 2021
Overall5food4service5ambience5

Veery good wait staff. Interesting menu.

BB
BBrooks
E. Tennessee
1 review
Dined on November 10, 2021
Overall5food5service5ambience4

We had a wonderful meal. Friend believes her burger may be the best she's ever had. We will return.

VM
VMcWilliams
Charlotte
8 reviews
Dined on November 8, 2021
Overall3food4service3ambience3

It was good but very busy for a Monday. Surprised an anniversary dessert was not provided.

OT
vipOpenTable Diner
London
34 reviews
Dined on November 6, 2021
Overall3food4service4ambience5

We recently went to Oak Steakhouse to celebrate a birthday. It was a very mixed experience. The drinks were excellent and the sides we had were very good as well - the fingerling potatoes were outstanding. The steaks tasted good but were not even warm when they arrived at our table. It also took about 50 minutes between us ordering and our food arriving at our table. They simply were not that busy and we observed other tables having the same experience. Given the price point we expected things to go more smoothly than they did.

SW
SharlaW
1 review
Dined on November 5, 2021
Overall5food5service5ambience5

My family and I enjoyed the service and food! Great spot!

OT
OpenTable Diner
1 review
Dined on November 3, 2021
Overall5food5service5ambience5

Great Experience at Oak Steakhouse for 14th Wedding Anniversary!!!! Will be back!!!!

b
bradyl
1 review
Dined on November 2, 2021
Overall5food5service5ambience5

Simply an amazing evening. Our server, Andre, was a pleasure and the right blend of fun and knowledgeable. Food was over the top. This was my second visit, with the first when they had just opened and I will definitely be back. Excellent food and overall evening. Well done. Dre, you're the man...thanks for a fun evening.

OT
OpenTable Diner
Charleston
2 reviews
Dined on October 29, 2021
Overall5food5service5ambience5

This was our first date night as a married couple. The staff went all out. They gave us the wrap-around booth and brought us a glass of champagne on the house. It was a very awesome experience!!! We will be back again!!!

JN
JerryN
Charlotte
1 review
Dined on October 29, 2021
Overall5food5service5ambience5

Prepare for a premier dining experience. Outstanding!

A
Anon
1 review
Dined on October 28, 2021
Overall5food5service5ambience5

Overall great experience and the Filet was the best!

OT
vipOpenTable Diner
Charlotte
6 reviews
Dined on October 26, 2021
Overall5food5service5ambience5

Food and presentation was excellent with everything cooked to perfection. Wait staff was very busy but very attentive. Overall, an excellent dining experience.

OT
OpenTable Diner
1 review
Dined on October 23, 2021
Overall5food5service5ambience5

Hubby and I celebrated our anniversary at Oak Steakhouse Charlotte. They could teach a masterclass in customer service. From the second we walked in, everyone greeted us and wished us a Happy Anniversary. We received complimentary oysters, champagne and a greeting card to make tonight special. Every interaction was great and welcoming, and everyone remembered to wish us a Happy Anniversary. The food was great but the service was even better. In a time where great customer service is rare, Oak was definitely a gem. Oatis Smith, Ben and the other staff at Oak, thank you for making tonight special.

OT
vipOpenTable Diner
Charlotte
11 reviews
Dined on October 22, 2021
Overall5food5service5ambience4

Second time here and the family, again, rates it as a best ever experience.

SH
ScottH
Charlotte
1 review
Dined on October 22, 2021
Overall5food5service5ambience5

Great dinner and treated like royalty for our anniversary. Fabulous food and service!

A
Albry
Charlotte
13 reviews
Dined on October 20, 2021
Overall3food4service2ambience4

The bone-in rib eye, pork belly starter and brussels sprouts were very delicious. The crab mac and cheese had very little crab, not worth the add on price.

The service was ok waiter wasn't a good listener or attentive, didn't order starter when we discussed, then ordered my steak as boneless when I requested bone-in. He was tipped good anyway because...well because it is not an easy job.

The bourbon lemonades were delicious too!

JQ
vipJamesQ
San Francisco
27 reviews
Dined on October 18, 2021
Overall4food5service3ambience3

I would recommend for the food; the service capacity was light so they were stretched.

r
rabins
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

Love it amazing service. Great environment. Fun time

JM
JeffreyM
Raleigh
6 reviews
Dined on October 16, 2021
Overall1food2service2ambience2

Well, it was my birthday and I was in Charlotte and we booked a table at Oak. The website looked impressive. My wife and I have been to expensive restaurants before (usually for her birthday, anniversary, etc.). She was buying this time, so I prepared her ahead of time. The website looked like quality, so we don't mind paying up for that. Our expectations were high. Oak was a total disappointment. It was way over priced, such that everything on the menu was priced (you mean no salad and side for you $54 steak that was comparable to Texas Roadhouse, come on!) Even though we booked for a birthday and the place wasn't crowded, they put us in an overflow room with no ambience. Needless to say, we will not go back nor recommend the Oak. I know they cater to the super rich, but even they can't be pleased with this place.

Oak Steakhouse - Charlotte
Responded on October 21, 2021

Mr Jeffrey M, Thank you for sharing your feedback with us. Our private dining with our wine case has been a popular seating for our guest. We apologize this seating preference did not meat your expectation. Prices for Steaks has increased significantly due to inflation and the quality of steaks we use. We hope you will give us a chance in the future to make things right. Please reach out the Gm at 954-732-2200 or osmith@theindigoroad.c0m.

Report
LK
LaKisha
1 review
Dined on October 16, 2021
Overall5food5service5ambience5

April was the best!!! Great service and the food was so yummy!!

OT
OpenTable Diner
Charlotte
3 reviews
Dined on October 16, 2021
Overall5food5service5ambience5

Amazing! Absolutely loved our experience! This was our first time here, we are branching out for date night. The steaks were amazing! The side dishes, we had the mashed potatoes, broccoli and mushrooms were to die for! We will definitely be back !!

OT
OpenTable Diner
Columbus
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

We were here from Ohio on our anniversary. Megan our server and the staff were phenomenal. The food was great. Thank you for a rememberable evening.

NL
vipNicoleL
Charleston
6 reviews
Dined on October 15, 2021
Overall5food5service5ambience4

We had a special family dinner to celebrate the passing of my father. Sydney at the front reception was unbelievably kind and sensitive to our needs. She had a celebration toast sent over. Thank you so much. Truly exceptional service.

OT
OpenTable Diner
St. Louis
7 reviews
Dined on October 15, 2021
Overall5food5service5ambience5

Awesome, as always!

DB
vipDavidB
Chicago
1 review
Dined on October 13, 2021
Overall4food2service5ambience3

Food wasn't great at all. Atmosphere/Decor just sterile and plain.

Service, impeccable.

RB
RowlandB
1 review
Dined on October 13, 2021
Overall5food5service5ambience5

Very good experience. I had clients in from Phoenix and Chicago and they had wanted to try a great steak house with more of a local flavor. The food was great and the service was attentive but not pesky....overall great..will go again and recommend.
Rowland Branham

k
kevinc
Charlotte
1 review
Dined on October 12, 2021
Overall5food5service5ambience5

Excellent service and food. Knowledgeable staff and every staff member that we came into contact with wished my husband a happy birthday.

FAQs

You can order delivery directly from Oak Steakhouse - Charlotte using the Order Online button. Oak Steakhouse - Charlotte also offers takeout which you can order by calling the restaurant at (704) 954-8900.

Oak Steakhouse - Charlotte is rated 4.5 stars by 1375 OpenTable diners.

Oak Steakhouse - Charlotte does offer gift cards which you can purchase here https://theindigoroad.cardfoundry.com/giftcards.php.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.

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