Oak Steakhouse - Charlotte
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
sweet chili, pickled red onion
chile, garlic, dijon, capers, egg yolk foam, chive oil, toast points
Mac & Cheese
bread crumbs, herbs
our waiter was fantastic but the steaks were quite average. the bartender was also great. In short, service exceeded food quality
I had high hopes. I didn’t even mind the extra hoops we had to jump trough by paying 20% for a party of 6 or bring called early in the day to be told that if we no showed there would be a 25 per person no show fee. My other friends who dined here were not asked to do these things. I wonder what about me led them to ask that of me????? At any rate the place was lovely in its decoration. We all arrived 10 minutes early but had to wait 10 minutes past our reservation time for a table. After all they made me go through to simply get a table you would think they were prepared. Our waiter was kind and his accent and knowledge made the evening feel extra posh. Most of my party ordered the same thing plus lobster. The MAJOR disappointment was that the steaks were very cold. How can a restaurant with steak in the name serve cold steak?!!! To add to the disappointment the lobster was even colder. It felt as if were simply defrosted and had season sprinkled on top. When asked if the food was ok by the waiter my party simply said “it’s fine”. I think they didn’t want to hurt my and the waiter’s feelings. I spent $800 that night for a meal that was barely edible. No one finished their meal. Instead they asked for doggie bags.I think everyone just wanted to see if microwaving it would help.
Will definitely return, food was great, service was great, they even adjusted the temperature for us.
The food was good. We had four people, three apps, three entrees and a salad, dessert and two alcoholic rinks and our bill was 340. It was a little pricey. The salad was minuscule for a salad. The Brussels sprouts were amazing. The steaks were solid, though not spectacular. The dessert was fabulous (donut s’mores). It was a solid 4.5. I will go back.
We have been here a few times for Thanksgiving. This year was disappointing at best. The soup was cold and just tasted like cinnamon or something. Dinner was a little warmer but could see congealed gravy, that showed it had been out for a while. Dessert was not even edibile, what was supposed to be creme burlee, was soup! Not even a hard sugar crust on top. 3 out if the 5 at table would not even would eat it. Total waste of money! Would not be coming back here for Thanksgiving. Not worth the 65$ spent on each meal. Will be looking for new place next year
Hello DanicaD! We apologize about your experience at Oak Steakhouse. We would've loved to hear about the experience while you were here, so we were able to meet your expectations. We do understand it was a holiday and it's not always easy to bring it up at the time, during Thanksgiving dinner. This is not the experience we want for our guests; we would love to invite you back in the future. Please reach out to our Gm Osmith@theindigoroad.c0m.
This was a prix fixe Thanksgiving dinner for 2. The food was amazing considering that it was a traditional turkey dinner with all the fixings type of meal. The chef found a way to take a take everything up a notch beyond the ability of the best home cook. But food that good comes at a price. Namely, $65 a plate. That's a lot for turkey, but it was worth it - almost.
The only problem was with the service. Our meal from start to finish took one hour and 45 minutes. Thirty of those minutes were wasted waiting for the waiter to come by the table to collect our diner plates after we finished eating. Besides being incredibly inattentive, our waiter spoke with a heavy foreign accent that was almost impossible to decipher.
Oak Steakhouse is our favorite place for steaks and now also for Thanksgiving dinner.
The ambiance was great and food was good.
Great service, drinks and food. Same stellar experience I have with the Oak Restaurant in Alexandria, VA. I can't wait to visit them all.
Amazing. Great food and service. Highly recommend.
Worst steakhouse ever. Will not be going back. Service was awful, waited 30 minutes before ordering. Burger has an awful taste and didn't even eat it. Staff was very unorganized and manager did not care.
Hello Kaseyc! We apologize about your experience at Oak Steakhouse. We removed the burger from your check and addressed the wait time with our team. This is not the experience we want for our guests; we would love to invite you back in the future. Please reach out to our Gm Osmith@theindigoroad.c0m.
The food was incredible and the service even better. This was my fifth visit and the entire experience has been exceptional each time. I’ll definitely be back.
Slow to seat in an empty dining room. Waited 20 minutes to be seated and then another table had overtaken the intended table. No excuse even with covid & staffing issues. Nearly 30 minutes from time we checked in before a drink was served is crazy and costs the establishment a lot for a business dinner serving four. Once we got started the service was much improved and the food was very good.
Food was great. Flavorful!! Service was outstanding!
Hands down great experience. Will return soon and often.
Veery good wait staff. Interesting menu.
We had a wonderful meal. Friend believes her burger may be the best she's ever had. We will return.
It was good but very busy for a Monday. Surprised an anniversary dessert was not provided.
We recently went to Oak Steakhouse to celebrate a birthday. It was a very mixed experience. The drinks were excellent and the sides we had were very good as well - the fingerling potatoes were outstanding. The steaks tasted good but were not even warm when they arrived at our table. It also took about 50 minutes between us ordering and our food arriving at our table. They simply were not that busy and we observed other tables having the same experience. Given the price point we expected things to go more smoothly than they did.
My family and I enjoyed the service and food! Great spot!
Great Experience at Oak Steakhouse for 14th Wedding Anniversary!!!! Will be back!!!!
Simply an amazing evening. Our server, Andre, was a pleasure and the right blend of fun and knowledgeable. Food was over the top. This was my second visit, with the first when they had just opened and I will definitely be back. Excellent food and overall evening. Well done. Dre, you're the man...thanks for a fun evening.
This was our first date night as a married couple. The staff went all out. They gave us the wrap-around booth and brought us a glass of champagne on the house. It was a very awesome experience!!! We will be back again!!!
Prepare for a premier dining experience. Outstanding!
Overall great experience and the Filet was the best!
Food and presentation was excellent with everything cooked to perfection. Wait staff was very busy but very attentive. Overall, an excellent dining experience.
Hubby and I celebrated our anniversary at Oak Steakhouse Charlotte. They could teach a masterclass in customer service. From the second we walked in, everyone greeted us and wished us a Happy Anniversary. We received complimentary oysters, champagne and a greeting card to make tonight special. Every interaction was great and welcoming, and everyone remembered to wish us a Happy Anniversary. The food was great but the service was even better. In a time where great customer service is rare, Oak was definitely a gem. Oatis Smith, Ben and the other staff at Oak, thank you for making tonight special.
Second time here and the family, again, rates it as a best ever experience.
Great dinner and treated like royalty for our anniversary. Fabulous food and service!
The bone-in rib eye, pork belly starter and brussels sprouts were very delicious. The crab mac and cheese had very little crab, not worth the add on price.
The service was ok waiter wasn't a good listener or attentive, didn't order starter when we discussed, then ordered my steak as boneless when I requested bone-in. He was tipped good anyway because...well because it is not an easy job.
The bourbon lemonades were delicious too!
I would recommend for the food; the service capacity was light so they were stretched.
Love it amazing service. Great environment. Fun time
Well, it was my birthday and I was in Charlotte and we booked a table at Oak. The website looked impressive. My wife and I have been to expensive restaurants before (usually for her birthday, anniversary, etc.). She was buying this time, so I prepared her ahead of time. The website looked like quality, so we don't mind paying up for that. Our expectations were high. Oak was a total disappointment. It was way over priced, such that everything on the menu was priced (you mean no salad and side for you $54 steak that was comparable to Texas Roadhouse, come on!) Even though we booked for a birthday and the place wasn't crowded, they put us in an overflow room with no ambience. Needless to say, we will not go back nor recommend the Oak. I know they cater to the super rich, but even they can't be pleased with this place.
Mr Jeffrey M, Thank you for sharing your feedback with us. Our private dining with our wine case has been a popular seating for our guest. We apologize this seating preference did not meat your expectation. Prices for Steaks has increased significantly due to inflation and the quality of steaks we use. We hope you will give us a chance in the future to make things right. Please reach out the Gm at 954-732-2200 or email@example.com.
April was the best!!! Great service and the food was so yummy!!
Amazing! Absolutely loved our experience! This was our first time here, we are branching out for date night. The steaks were amazing! The side dishes, we had the mashed potatoes, broccoli and mushrooms were to die for! We will definitely be back !!
We were here from Ohio on our anniversary. Megan our server and the staff were phenomenal. The food was great. Thank you for a rememberable evening.
We had a special family dinner to celebrate the passing of my father. Sydney at the front reception was unbelievably kind and sensitive to our needs. She had a celebration toast sent over. Thank you so much. Truly exceptional service.
Awesome, as always!
Food wasn't great at all. Atmosphere/Decor just sterile and plain.
Very good experience. I had clients in from Phoenix and Chicago and they had wanted to try a great steak house with more of a local flavor. The food was great and the service was attentive but not pesky....overall great..will go again and recommend.
Excellent service and food. Knowledgeable staff and every staff member that we came into contact with wished my husband a happy birthday.
You can order delivery directly from Oak Steakhouse - Charlotte using the Order Online button. Oak Steakhouse - Charlotte also offers takeout which you can order by calling the restaurant at (704) 954-8900.
Oak Steakhouse - Charlotte is rated 4.5 stars by 1375 OpenTable diners.
Oak Steakhouse - Charlotte does offer gift cards which you can purchase here https://theindigoroad.cardfoundry.com/giftcards.php.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.