Oak 1831 - Four Points by Sheraton Spartanburg

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1. A

   Atsdf

   1 review

   5.0

   1 review

   Dined on May 20, 2023

   overall5food5service5ambience5

   Great ambiance, great service. Very tasty food. Thank you.
   

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2. OT

   OpenTable Diner

   1 review

   1.0

   1 review

   Dined on May 20, 2023

   overall1food1service2ambience3

   The food was not very good for the price. Our server didn’t know much about the menu. I will give her the benefit of the doubt that maybe she is new. But the other server, for another table, was way more knowledgeable than our server. Over all, the food was subpar. They didn’t have the Parmesan mix to put on the Brussels sprouts and they were pretty bland. My husband, who is not picky, didn’t like the mac n cheese, corn bread, or collard greens. The sweet tea was so overly sweet that we poured half my water into his cup, and it was still overwhelming. My husband said, "How do you ruin cornbread?" It was very dry. We never complained about our food and didn’t complain to the restaurant. But our meal for two was over $70, and we were very disappointed in it. The reviews were decent on OpenTable but we will not be back.
   

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3. OT

   OpenTable Diner

   Charlotte

   3 reviews

   3.0

   3 reviews

   Dined on May 14, 2023

   overall3food2service4ambience4

   Salmon was amazing, Brussel sprouts were overdone and had to be remade.
   

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4. R

   Regal

   1 review

   5.0

   1 review

   Dined on May 14, 2023

   overall5food5service5ambience5

   Very nice hotel with new modern amenities with a very calm relaxed ambience. Food was very good and menu was different not something you would get anywhere else,I like that. Definitely recommend to that you eat here and or stay a night.
   

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5. CD

   ChrisD

   Dallas

   1 review

   2.0

   1 review

   Dined on May 13, 2023

   overall2food4service1ambience3

   Help is needed food and drink took too long to receive. Wasn’t asked if I wanted another round - felt like I needed to beg to get dessert too. Lack of service isn’t unique to this establishment but it’s frustrating when ever you go has the same issue
   

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6. PS

   PhylisS

   Charleston

   5 reviews

   5.0

   5 reviews

   Dined on May 13, 2023

   overall5food5service5ambience5

   The FB manager was great There was only one server and he pitched in and helped the only server
   

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7. HH

   HHTraveler

   Charleston

   43 reviews

   vip
   4.0

   43 reviews

   Dined on May 7, 2023

   overall4food5service4ambience5

   This restaurant is in a new Sheraton hotel. We went on a Sunday night and no one else was in the restaurant. Service was attentive but just a touch unprofessional. e.g. the wine bottle was placed on the table unopened. No pours. However the ambiance is a very nice contemporary look and the server was very nice. I think she was just learning. We weren't sure how this would go since it was a new restaurant . Seemed to take a little longer than it should to serve the meal. Plus this is a smaller menu which is OK but two of the entrees were not available BUT the food was great. At the end of the meal we were very satisfied because the food turned out to be so good. We plan to return and would recommend it all things considered.
   

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8. OT

   OpenTable Diner

   Charleston

   6 reviews

   vip
   5.0

   6 reviews

   Dined on May 6, 2023

   overall5food5service5ambience5

   Crystal was a wonderful server. The breakfast was great!
   

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9. RH

   RonH

   Charleston

   3 reviews

   5.0

   3 reviews

   Dined on April 16, 2023

   overall5food5service5ambience5

   Awesome food and atmosphere. The bartender was excellent and the wait staff took very good care of us.
   

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10. OT

    OpenTable Diner

    Little Rock

    2 reviews

    5.0

    2 reviews

    Dined on March 24, 2023

    overall5food5service5ambience5

    Food & Ambience was amazing!!! Exceptional Service!
    

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11. OT

    OpenTable Diner

    Exclusive

    1 review

    1.0

    1 review

    Dined on March 18, 2023

    overall1food3service1ambience3

    Servers are very young& do not pay attention to tables
    

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12. M

    Mkgster

    Charleston

    1 review

    5.0

    1 review

    Dined on February 17, 2023

    overall5food5service5ambience5

    From the time we walked in, the host had a smile on her face and we were treated as such from that moment on. Our server Crystal was wonderful and very knowledgeable about the menu. Chef Erica outdid herself. Innovative food creations and everything was fresh and made from scratch. Thank you all for a wonderful experience!
    

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13. JC

    JimmC

    Charleston

    15 reviews

    vip
    3.0

    15 reviews

    Dined on December 30, 2022

    overall3food2service3ambience4

    Although the restaurant was attractive enough, it was very average. Only one waiter who also served as the bar runner and front of house. We ordered a charcuterie board which was one of the best I have ever ordered - it was lush and had a great variety of items. Dinner, however, was very average. We will likely not go back. They didn’t know how to make a French martini. The second one was better than the first.
    

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14. HM

    HumaM

    Charleston

    1 review

    2.0

    1 review

    Dined on December 27, 2022

    overall2food2service1ambience4

    Food was good but service was terrible. Our waiter was not welcoming and did not care about giving good customer service. Glasses and silverware were not clean. I don't think I will come back. Food was good but not good enough to forget the bad service and dirty dishes.
    

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15. JS

    JenkinsS

    Charlotte

    10 reviews

    vip
    4.0

    10 reviews

    Dined on December 27, 2022

    overall4food5service5ambience3

    The food was delicious and the waitstaff was courteous and very attentive. We were only 1 of two tables occupied though :) I would definitely eat there again.
    

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16. OT

    OpenTable Diner

    Charleston

    6 reviews

    vip
    5.0

    6 reviews

    Dined on December 23, 2022

    overall5food5service5ambience5

    My husband and I enjoyed a delicious dinner. I had the salmon. It was outstanding. He had the pork chops. Don’t miss out on this new gem!
    

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