O-Ku - Charlotte

Commentaires sur le restaurant O-Ku - Charlotte de personnes qui y ont mangé. Selon des cotes récentes.

1. K

   Kelly

   Orlando 1 commentaire

   5.0

   Y est allé il y a 3 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had an amazing experience here! Took my 13 year-old daughter for her birthday. They asked ahead of time what she was interested in and they provided her with a personalized gift. We were shocked at the time, attention, and thoughtfulness that went into preparing for her arrival. The service was absolutely amazing and that food was of course perfect! 
   

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2. M

   Mark VIP

   Charlotte38 commentaires

   3.0

   Y est allé il y a 3 jours

   1. Cote globale 3
   2. Nourriture 3
   3. Service 5
   4. Ambiance 4

   O-Ku was okay. Nothing special. I probably won’t be going back.
   

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3. K

   Kayla

   Atlanta2 commentaires

   5.0

   Y est allé il y a 6 jours

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Awesome sushi and great service. This place is a favorite to bring out of town guests visiting Charlotte.
   

   O-Ku - CharlotteA répondu il y a 5 jours

   Thanks for the excellent review, Kayla! We are so glad you love the sushi and service enough to want to bring out of town guests with you to Oku! See you soon!
   

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4. S

   Scott

   Hawaii4 commentaires

   5.0

   Y est allé le 3 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   The team could not have made my girlfriend feel more special for her birthday. We loved everything and cannot wait to come back.
   

   O-Ku - CharlotteA répondu il y a 6 jours

   Hey Scott! Thanks for taking the time to let us know that your girlfriend truly felt celebrated on her birthday. We are so glad the service from the staff helped make the evening so memorable. We look forward to celebrating with you again soon!
   

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5. B

   Brock

   Charlotte1 commentaire

   5.0

   Y est allé le 3 mai 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   Loved it !!! Compliments to the chef!! Would recommend it to anyone definitely!!
   

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6. T

   Tracy

   Charlotte1 commentaire

   5.0

   Y est allé le 30 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 4

   Absolutely amazing! We were celebrating a birthday and the staff could not have been more kind or attentive!
   

   O-Ku - CharlotteA répondu le 2 mai 2025

   Thank you so much, Tracy, for this wonderful review of Oku. We are so glad to know that the attentiveness of our team helped you to feel so celebrated. We look forward to welcoming you back again for another celebration soon!
   

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7. L

   Leah

   Tahoe 1 commentaire

   2.0

   Y est allé le 27 avril 2025

   1. Cote globale 2
   2. Nourriture 2
   3. Service 5
   4. Ambiance 1

   Meh. Was fine, not special. Took forever, like 45 min for rolls to come out at 9:30pm. So dark it's comical.
   

   O-Ku - CharlotteA répondu le 29 avril 2025

   Hi Leah - Thank you for your feedback. We're sorry to hear your experience didn’t meet expectations. We understand the wait time and lighting impacted your visit, and we sincerely apologize for the inconvenience. Your comments help us identify areas for improvement, and we’ll be addressing both timing and ambiance with our team. We hope you'll consider giving us another try—we’d love the chance to provide a better experience. Please reach out to me directly so that I can assist with ensuring your next experience really blows you away! At Your Service, Lauren Bachar General Manager
   

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8. J

   Jeremy

   Colombus4 commentaires

   3.0

   Y est allé le 23 avril 2025

   1. Cote globale 3
   2. Nourriture 4
   3. Service 3
   4. Ambiance 1

   Overall disappointing. This restaurant is ranked in the top 100. First impression walking in was it is very very loud. I understand it’s in a historic building, but being ranked in the top 100 of the US comes with expectations. Waiter asked questions, ie what brings you in? Where are you from? But then didn’t listen to the answers. He was as inattentive to our understanding of the menu. A couple of the items we ordered foie gras and A-5 were what I expected and they were excellent, some of the best bites I’ve had. The sushi roll was also very good. The lobster teppanyaki was not very good at all. Many bites of the oyster mushrooms were tough and inedible the presentation of each dish was beautiful and as I expected. Dessert was Sata Andagi an Okinawan style donut hole served with miso Carmel. It was a very interesting taste profile that we enjoyed. We waited over 30 minutes for our dessert and the server apologized and we weren’t charged. Overall underwhelming and disappointing.
   

   O-Ku - CharlotteA répondu le 25 avril 2025

   Hi Jeremy! Thank you for taking the time to share your experience with us. We’re happy to hear that some dishes met your expectations, but we’re genuinely sorry to hear that the overall experience left you disappointed. We sincerely apologize for the lack of attentiveness from your server and the delay in your dessert. That’s not the level of hospitality we strive for, and we appreciate your patience in that moment. Your feedback about the noise level and the teppanyaki dish is also taken to heart—we’ll be reviewing these points with our team to ensure improvements are made. We know expectations are high for a top 100 restaurant, and rightly so. We hope you might give us another opportunity to deliver the full experience we’re known for. At Your Service, Lauren Bachar General Manager
   

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9. J

   Jennifer

   Charlotte1 commentaire

   5.0

   Y est allé le 19 avril 2025

   1. Cote globale 5
   2. Nourriture 5
   3. Service 5
   4. Ambiance 5

   We had the most beautiful evening celebrating our daughter’s 14th birthday! The staff thought of everything. Our server, Anastasia was lovely! Thank you for a truly memorable dining experience! The entire staff made our daughter’s birthday so special!
   

   O-Ku - CharlotteA répondu le 20 avril 2025

   Jennifer - thanks for taking the time to leave us this thoughtful review. We are thrilled to know that the celebratory touches and Anastasia's service helped make the evening so memorable and special. We're glad to know that the birthday girl crushed that swim meet earlier this month too, and that you thought of us for the occasion albeit a few weeks belated. We look forward to seeing you and your family again soon!
   

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10. E

    Evan VIP

    New Orleans3 commentaires

    5.0

    Y est allé le 18 avril 2025

    1. Cote globale 5
    2. Nourriture 5
    3. Service 5
    4. Ambiance 5

    Mei Ling took such great care of our group and knew everything we asked about. She made the experience perfect! Our food was prepared so well and the drinks tasted amazing. I love this place.
    

    O-Ku - CharlotteA répondu le 2 mai 2025

    Thanks for taking the time to leave us this wonderful review, Evan. We are thrilled to know that Meiling's service + the delicious food and drinks helped to make the experience so wonderful. We look forward to welcoming you back again soon!
    

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