O-Ku - Charlotte

O-Ku - Charlotte reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. C

   Courtney VIP

   New York City5 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   we had an AMAZING waitress to help celebrate my boyfriend birthday she was so nice and gave us free champagne to end the night!
   

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2. S

   Samuel

   Raleigh1 review

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We love OKU!! You can’t beat it! We’ll be back soon!
   

   O-Ku - CharlotteResponded 1 day ago

   Hey Samuel! Thanks for leaving us such a glowing recommendation. We love taking care of y'all and look forward to seeing you again soon!
   

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3. A

   Alyssa VIP

   Charlotte19 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   A gorgeous dining experience! The fish is the freshest I’ve ever tasted. We had: ➡️ Yellowtail Carpaccio ➡️ Crudo (Kampachi) ➡️ O-Ku Crispy Rice ➡️ Red Dragon Roll (only $9 during happy hour!) ➡️ Mermaid Roll ($9 during happy hour) ➡️ Get in My Belly Roll (new ❗️) ➡️ Truffle Toro Roll (AMAZING) Trey provided outstanding, stellar service. I’ll ask for him as my server every time I come back to Oku (which will be a lot!).
   

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4. T

   Tricia

   Las Vegas1 review

   5.0

   Dined 3 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were looking for some good sushi and we found it here. Amazing food and Justin was the best server we’ve had in a long time. The area the restaurant is in is also really cool.
   

   O-Ku - CharlotteResponded 3 days ago

   Thanks for much for leaving us such a wonderful review, Tricia! We're so glad to know that the food and Justin's service helped make your experience so memorable. We look forward to seeing you again soon!
   

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5. E

   Eric VIP

   Charlotte36 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious edamame with truffle oil & sea salt appetizer before chopsticking through 🥑 & 🥔 rolls…Trey provided excellent & attentive service👏🏻😋👏🏻
   

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   O-Ku - CharlotteResponded 6 days ago

   Thanks for the leaving us this wonderful review, Eric. We are so glad the cuisine and Trey's service helped to make your experience so excellent. We look forward to seeing you at your favorite window table again soon!
   

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6. C

   Christopher

   Washington DC3 reviews

   5.0

   Dined on May 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The sushi here is fantastic. It is a bit pricey for what you get, but excellent quality.
   

   O-Ku - CharlotteResponded 2 days ago

   Thank you so much for the five star review! We're thrilled to hear you enjoyed the sushi—quality is something we take great pride in. We understand pricing is an important factor and truly appreciate your feedback. Hope to see you again soon!
   

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7. S

   Sarah Jane VIP

   Chicago11 reviews

   4.0

   Dined on May 13, 2025

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   Food and drinks were great as always! A little bit disappointed as we had a reservation and we had to wait and then were sat at the communal table anyways. I made sure to make a reservation and then it seemed it didn’t matter anyways. Server was amazing, but then, after we ordered drinks and an appetizer, the hostess tried to cancel our order and move us out of our server’s section to a table that had finally opened up. By that point, we were fine with just sitting where we were and it felt very odd to have the hostess tell our server to cancel our order without even asking us our preference. Didn’t deter too much but still an unusual experience for elevated dining!
   

   O-Ku - CharlotteResponded 1 day ago

   Hey Sarah Jane! Thanks for the kind words about our food, drinks, and your server! We're sorry for the seating confusion—especially after you made a reservation. The mid-meal attempt to move your table should have been handled with more care and communication. That’s not the experience we strive to provide, and we truly appreciate your feedback. We’re working with our team to improve and hope to welcome you back for a smoother visit next time.
   

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8. a

   alex VIP

   Chicago7 reviews

   5.0

   Dined on May 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The service is oku is always nothing but over the top EXCELLENT! I cannot believe how special they made my boyfriend feel on his birthday. This will forever be our go to place to celebrate!
   

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   O-Ku - CharlotteResponded on May 14, 2025

   Hey Alex! Thanks for leaving us this awesome review. We're so glad your partner felt celebrated on his birthday and we really enjoyed taking care of you two. We look forward to seeing you again soon!
   

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9. A

   Alexandria VIP

   Charlotte2 reviews

   5.0

   Dined on May 12, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Phenomenal service as always. Dinner at O-Ku is a guaranteed vibe!
   

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   O-Ku - CharlotteResponded 6 days ago

   Thanks for leaving us this wonderful review, Alexandria! We are so glad you have such continually phenomenal experiences and look forward to the next one!
   

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10. B

    Brandon

    Las Vegas1 review

    1.0

    Dined on May 11, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 5

    Had a reservation for 10 PM for our anniversary, first, we waited at the front door standing for roughly 10 minutes until we were seated. As we sat down the host asked if we wanted bottle or regular water, we insisted on bottle and we received disgusting tapwater. We proceeded to order appetizers, edamame beans, as well as miso soup, the waitress brought it out and stated this was the bottom of the pot of miso soup. Let me know if you don’t like it it… was the saltiest most disgusting soup I have ever had. The edamame beans were dry and horrible as well. We ordered roughly 3 rolls and as I took the first bite, I noticed that the rice was old in the sushi was very unpleasant. We told the waiter that we were unhappy and we insisted on leaving as we did not eat anything this ruined our total night for our anniversary.It was almost 11 o’clock and every other restaurant was closed, so total fail on the anniversary dinner thanks to this restaurant. We drove all the way from lake Norman for a good experience and it was a total fail. Horrible experience do not recommended.
    

    O-Ku - CharlotteResponded on May 12, 2025

    Dear Brandon - We sincerely apologize that your anniversary evening did not meet expectations. The service delays and quality issues you experienced are unacceptable and not reflective of our standards. We understand how disappointing this must have been, particularly on such a special occasion. Your feedback has been shared with our team for immediate review. We would appreciate the opportunity to make this right—please reach out to me directly anytime, I'll send my contact info in a private message. Thank you again for bringing this to our attention. At Your Service, Lauren Bachar General Manager
    

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