North Italia - Plano
Great service with a excellent GM. Kudos to Marlon.
Service is usually great and on this particular evening is was really slow and sparse. We were in no hurry but it seems that benefit was overextended as we were there for just over two hours.
We were seated quickly upon arrival. Although we waiting for another guest our waiter was slow to bring us water and take our drink order. Once we were finally able to order a bottle of wine, he took his time bringing it to our table. He walked around with our bottle, talking and laughing with other servers before he finally decided to bring it to our table. And they weren’t even very busy he was less than enthusiastic about his job.
We had an enjoyable evening with good food and a nice atmosphere. The restaurant was very busy and seemed a little understaffed so our service was not as good as we had expected, we didn't get water refills or additional drinks we had ordered mid-meal. However, we would definitely go again as all meals were delicious.
Good atmosphere, friendly servers and delicious food!
The General Manager was the only down side to the evening. He was unprofessional and rude. Everything else was amazing.
Service and food top notch
The food and service were great! We will be back!
The food was great!! The zucca chips were too oily this visit, but usually amazing. They didn’t charge us for them since they didn’t come out perfect. Great service.
Always great food and great service. The staff Did a great job of taking care of it on a special occasion. We will be back.
Everything was outstanding and I would definitely go back but the "noise" level was high. It was difficult to have a conversation and be heard without having to raise our voices. That was the only negative ...
Lovely outdoor dining! Best kale salad with Salmon! Best iced tea! Service was outstanding!
This was the 5th time in a month that I've had the pleasure of eating here. It is, without doubt, one of the best dining experiences I have ever had. From the menu to the service from the appetizer to the dessert, everything was absolutely perfect. My favorite is the Pasta Bolognese.
First impression was of a bright and airy restaurant with a clean, almost clinical look. Our waiter, who was new, was very attentive and provided excellent service throughout our meal. The food, however, did not live up to expectation. I had roasted salmon which, despite the waiter asking if medium was okay, came out a little overcooked and dry. It was also saturated in salt, as were the accompanying beans and broccolini. Will I try this restaurant again? Maybe I'll give them the benefit of the doubt.
Great place to celebrate my daughter’s 13th birthday with the family.
Food and service excellent our favorite restaurant
Arrived at 4 PM guessing it was change of shift because we had to wait for table though not crowded. Service slow to start until shift change was complete. Outside of that always the best service best food best experience.
Decision moving forward.... wait until 4:30-5:00 for reservation next time.
Love North Italia!
Amazing as always. Food and service were excellent. Noise level is always high but Friday it seemed even louder than normal. We've never ordered anything that we didn't ooo and ahhh over...calamari is delicious-not the mediocre calamari that you find other places. Bolognese and Strozzapetti are our favorites but the Tuscan Kale with Salmon is delicious too. My husband also loves the chicken parmesan and for a treat we order the hazelnut torta. My favorite red is the Super Tuscan. Enjoy! xo
great food and excellent service...wide open dining area creates high noise level, but the food and the service make up for the louder dining area.
Food and service was excellent. Will definitely become a regular go-to spot.
The foods were so good! That place feel cozy and comfortable! Went with my friend for having lunch! We love that foods!
Food and environment was great
Zucchini chips not fully cooked soggy greasy over salted. Service was mediocre...overall meh...
The 2 managers stopped by and ensured our experience was great. A very nice touch. Service and food were fabulous. We appreciate the happy hour specials
Always a good meal! I love the seasonal vegetable salad, chicken parm, calamari is glorious! Short rib pasta is amazing! Great bar too!
Food was good, service was average, not quite attentive enough for me, our table was wobbly but we managed not to spill. The place has a fun atmosphere and overly noisy. Liked half price wine nite. Most places over charge for wine so I tend not to buy it. Over all I like the place, I know we’ll be back for another birthday celebration.
Good food, good service and good ambience. Worth the visit!
Amazing!! Food was great, server was great, it’s my new spot
Brandon was a great server at this restaurant! He realized that we were sitting for a few minutes and noticed that nobody had come to take are drink order. He greeted us with a great vibe and ended up being are server and it wasn’t his table. Food was great and server was super cool! Will return to this location very soon!
Solid dinner with casual atmosphere and excellent wait staff.
Two friends and me had a birthday lunch at North Italia. We were seated right away and explain to our waiter that we had limited time for lunch due to an unexpected appointment that one of us had to attend. Our waiter got us our drinks and food quickly. Our food was delicious and we had a fantastic time. I highly recommend this restaurant and love the fact that while it is active and friendly the noise level is low and you can visit with your guests. Great food, great atmosphere.
Found food to be greasy and flavorless. Chairs on patio were very uncomfortable...could not hang out and enjoy the beautiful weather.
Absolutely one of the best dining experiences possible
Fantastic meal and great service. Great authentic Italian meal.
Table wasn’t ready until 30 min past our reservation time
Great location. Excellent kitchen and service.
Had a wonderful lunch thanks to a marvelous recommendation from our server, Lisa. The pizza of the day was creative and perfect for sharing with my friend when we added the Cesar salad. We'll be back for more!
Great dinner- definitely will be back
Service was very slow. Staff was nice. My toddler was antsy by the time food finally arrived. We took it to go.