North Italia - Nashville

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1. BS

   BeataS

   New York Area

   7 reviews

   vip
   1.0

   7 reviews

   Dined 2 days ago

   overall1food1service1ambience4

   I took my friend and our two kids for a late lunch at North Italia. There were very few people in the restaurant but it still took the food over 40 minutes to arrive. And when it did, it was awful. So greasy and oily! The prosciutto was super fatty, the salmon smelled off, and they did something dreadful to the broccolini that made it smell fishy and taste super salty. The salmon sat on a bed of farto that was mixed with what tasted like jarred marinara sauce. Also for some inexplicable reason they put blue cheese all over my 8-year-old’s salad. Why? We used to be regulars at this place but not anymore. I felt sick after eating there. We will not be going back.
   

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2. CT

   ClaudiaT

   1 review

   5.0

   1 review

   Dined 2 days ago

   overall5food5service5ambience5

   The food was delicious! The lemonade was not lemonade. It was lemon water. The tiramisu was amazing!
   

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3. KK

   KenK

   San Francisco

   8 reviews

   5.0

   8 reviews

   Dined 3 days ago

   overall5food5service5ambience5

   Always great food and service, BUT it does take time, so don't be in a hurry.
   

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4. E

   Elajla

   Nashville

   29 reviews

   5.0

   29 reviews

   Dined 7 days ago

   overall5food5service4ambience4

   The food was outstanding on this visit. The server could have been more attentive but overall I gave it 5 stars.
   

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5. RK

   RajK

   Las Vegas

   4 reviews

   3.0

   4 reviews

   Dined on May 29, 2023

   overall3food3service4ambience5

   it is disturbing to see COVID prices still being reflected on menus of many restaurants. I wasn't very hungry so ordered the arugula avocado salad advertised as just that with olive oil and grated cheese....it was basically a bed of arugula for $14 with 1/4 of an avocado and a big skimp on the olive oil! i asked the waiter for more olive oil which made it much better but how about adding at least 1/2 an avocado? very poor value item. The charcutterie sampler was decent and the prosciutto with goat cheese and arugula was quite good. warning..the eggplant parm was spicy!
   

   North Italia - NashvilleResponded 6 days agoHi Rajk, Thank you for taking the time to share your feedback. I appreciate the honesty and will definitely use the comments as a coaching moment with my culinary team. Our goal is to never short our guest on quality or portion. I apologize that this was not held true in you're experience. I hope you will give us the chance to make this right on you're next visit. Let me know if I can assist with a future reservation! Colin Corbello General Manager
   

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6. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 28, 2023

   overall5food5service4ambience5

   I had been debating between two apps I wanted to get and one was sold out so my decision was easy! It was a asparagus and ricotta and prosciutto on a bread. Absolutely delish. Then I had a ceaser salad that was amazing! And the beef pasta was incredible. My partner got the pizza that was light fresh and fluffy crust. Overall incredible
   

   North Italia - NashvilleResponded 6 days agoHi! Thank you so much for taking the time to share you're experience! I adore the Prosciutto Bruschetta you mentioned. Its the perfect balance of savory, salty, and cheesy; totally a house favorite. Thank you for highlighting our menu and letting North deliver such a memorable evening. Hope to see you back soon! Colin Corbello General Manager
   

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7. KG

   KateG

   1 review

   4.0

   1 review

   Dined on May 26, 2023

   overall4food4service5ambience5

   Good food, great service, overpriced. Recommend for occasional use.
   

   North Italia - NashvilleResponded on May 29, 2023Hi Kate! We're so happy to hear you had a great experience & would love to know if there's anything specific you felt was overpriced. Everything we make is from scratch aside from our GF pasta & GF pizza dough so when we add in the labor & high quality ingredients we use, our prices come out a bit higher. We try to portion accordingly so our guests still sense value. We are working hard to get better every day so thank you for your feedback. Whitney Davis Restaurant Manager North Italia
   

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8. OT

   OpenTable Diner

   1 review

   5.0

   1 review

   Dined on May 26, 2023

   overall5food5service5ambience5

   Always great. Never had a bad meal and service was outstanding
   

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9. EE

   EricaE

   1 review

   5.0

   1 review

   Dined on May 24, 2023

   overall5food5service5ambience5

   All the staff were very pleasant. Enjoyed watching and listening to the kitchen staff!! Looked like/ sounded like they were having fun!! :)
   

   North Italia - NashvilleResponded on May 29, 2023Hi Erica! This review was one of the best to receive & reading it to our kitchen staff was more encouraging than you know! Thank you for the feedback and for your review. We appreciate you & hope to see you in again soon. Whitney Davis Restaurant Manager North Italia
   

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10. EC

    ElizabethC

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5

    North Italia has always been a favorite restaurant that I take my parents to every time my parents are in town. Have saved my father and I for the past 3 years for my mom’s birthday/Mother’s Day. This past experience was beyond amazing. Amber S. was beyond superb and made our experience memorable. Honestly a top favorite restaurant and I always bring family and friends when in town.
    

    North Italia - NashvilleResponded on May 29, 2023Hi Elizabeth, We are so thrilled to hear about your experience with us. Reading this to Amber, in front of the team was also a real joy! Thanks for sharing this with us as it truly makes our day. We hope to see you in again soon. On your next visit please say hello! Whitney Davis Restaurant Manager North Italia
    

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11. T

    Troxy

    1 review

    5.0

    1 review

    Dined on May 21, 2023

    overall5food5service5ambience5

    The food is amazing! Everything from the pasta and pizza to the appetizers and salads are top notch! The white truffle bread is a must! We were even able to get an order of it gluten free for my daughter when we celebrated her birthday there. The gluten free pasta and pizza are also delicious! I’ve been to both the Franklin and Nashville locations and the servers are some of the most attentive and nicest I’ve found at any restaurant! Love this place!
    

    North Italia - NashvilleResponded on May 29, 2023Hi Troxy! We are so thrilled to hear about your positive experiences in both of our TN locations! We will definitely pass along your kind words to our service staff and I agree that the GF options we offer are superb! We hope to see you again soon and thank you again for taking the time to write this review! Whitney Davis Restaurant Manager North Italia
    

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12. OT

    OpenTable Diner

    Atlanta Metro

    2 reviews

    5.0

    2 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5

    I have to say that I really enjoy coming here. I am greeted accordingly upon arrival, seated and offered drinks. The waiter/waitresses are very friendly and accommodating to the point that sometimes I don’t need to ask they will come through with what you need to make the experience better. The food is always on point. I have some leftover Margarita Pizza and Grilled Shrimp that I am anticipating to warm up to enjoy for lunch. At times I will try different things on the menu like the Short Rib Pasta and be truly amazed by the flavors. The Italian farm salad is very hearty with plenty of veggies, salami, cheese and a lite vinaigrette that brings the flavors together. The pictures I have submitted show a couple of great examples of what they offer. They used to have scallops…kinda bummed about that, but it is not a huge disappointment as you can see in the pictures. I’d come here twice a month if I can get in town to have a good meal. The deserts are pretty enjoyable too like the Salted Caramel abiding if your not opposed to a sweet caramel sauce on top! On the weekends if you’d prefer to make a reservation on their website that would be awesome. Overall, once you leave the shopping experience of the Green Hills mall behind head over to North Italia for a fantastic meal and a great time. Check out my latest reviews on Google!
    

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13. S

    Shawn

    Nashville

    12 reviews

    vip
    5.0

    12 reviews

    Dined on May 20, 2023

    overall5food5service5ambience5

    The seasonal vegetable salad that is currently out, is delicious.
    

    North Italia - NashvilleResponded on May 29, 2023Hi Shawn! I'm so sorry the Seasonal Vegetable Salad was out on your visit. It's also one of my favorites and back in stock. We hope to see you in again soon and we should have it when you return. Thanks for your feedback, Whitney Davis Restaurant Manager North Italia
    

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14. k

    krism

    Nashville

    3 reviews

    5.0

    3 reviews

    Dined on May 19, 2023

    overall5food5service4ambience5

    Was great until server forgot we ordered a Togo item and she took her break. Urgh. Took 30 minutes longer than it should have. Food was excellent though.
    

    North Italia - NashvilleResponded on May 29, 2023Hi Krism, We're so sorry to hear that your to go order was forgotten and we will work to coach our team on your feedback. Thanks for taking the time to let us know about your experience and we hope you'll give us another chance to make it right in the future. Whitney Davis Restaurant Manager North Italia
    

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15. G

    Georgia

    Nashville

    11 reviews

    vip
    2.0

    11 reviews

    Dined on May 16, 2023

    overall2food4service2ambience4

    The last four times we went including sitting at the bar one time we were there for almost two hours. Twice we received a wrong order and once they brought back a pasta dish asked for without chicken pulling the chicken out (and not all of it) and returned it. All four times the wait for the food was unacceptable.
    

    North Italia - NashvilleResponded on May 29, 2023Hi Georgia, We're so sorry to hear about your experiences on your recent visits. We try not to have guests wait more than 20 min for entrees so 30 min is unacceptable, as well as just pulling the chicken out of your pasta dish to make it right. It should have been remade and we not only apologize but have already coached our team on this poor behavior. We hope you'll give us another chance but understand if not. We truly appreciate your feedback as we strive to get better each day.
    

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16. JB

    JayB

    1 review

    1.0

    1 review

    Dined on May 15, 2023

    overall1food2service1ambience1

    I will never come back to this restaurant. We went on Mother's day and the service was one of the worst I experienced. The AC was not working. When our appetizers did not come, our waiter told that they forgot to put it on the fryer. After a long wait it came. Then after my family's food came, I enquired about my order and they said they gave my order of Tuscan half chicken to someone else by mistake. I waited again for my order which finally came and was not fully cooked. They never apologized and charged me full price. Our waiter did not even do eye contact with me after he placed the bill. If this kind of service persists, the restuarant will close in 3 months.
    

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17. TB

    TobiasB

    1 review

    4.0

    1 review

    Dined on May 14, 2023

    overall4food4service4ambience4

    Had a great time celebrating Mother's Day. We really enjoyed it, in spite of the AC not working at the time.
    

    North Italia - NashvilleResponded on May 15, 2023Thanks Tobias! Happy to hear it. The AC should be fixed by mid week & we truly apologize for the inconvenience! Whitney Davis Restaurant Manager North Italia
    

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18. OT

    OpenTable Diner

    1 review

    2.0

    1 review

    Dined on May 14, 2023

    overall2food3service1ambience4

    I love it here. However, the particular visit was not as expected. The server took very long to serve us. The food was over seasoned and the table was overly cluttered because they never took away the tableware after each course. I appreciate the manager doing everything he could to support. He was very attentive and made the experience better overall. I would go back, but perhaps, for a more casual meal.
    

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19. OT

    OpenTable Diner

    Nashville

    2 reviews

    2.0

    2 reviews

    Dined on May 13, 2023

    overall2food4service4ambience1

    The air conditioning is broken and has been our last few times there. There was a table of loudets next to us. Not a great Mother’s Day experience
    

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20. W

    Wig1105

    Western KY

    2 reviews

    3.0

    2 reviews

    Dined on May 13, 2023

    overall3food3service2ambience3

    Food was good, atmosphere was good but the service wasn’t the best.
    

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21. OT

    OpenTable Diner

    1 review

    5.0

    1 review

    Dined on May 12, 2023

    overall5food5service5ambience5

    Great service and food, everyone was kind and helpful and greeted us within seconds. We love going to the green hills location for convenience
    

    North Italia - NashvilleResponded on May 15, 2023We truly appreciate your 5 star review! The support means the world to us & to know we exceeded your expectations, makes our day. We hope to see you in again soon! Whitney Davis Restaurant Manager North Italia
    

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22. EV

    EllenV

    Chicago

    3 reviews

    4.0

    3 reviews

    Dined on May 11, 2023

    overall4food4service3ambience3

    Don’t plan party greater than 4, you can’t hear one another. Our waitress was very nice, but we saw very little of her since most of us had water for beverages. Our party was 5 in booth and could barely hear one another. We went at 7pm on a Tuesday night and the place was full when we arrived and thinned out.
    

    North Italia - NashvilleResponded on May 15, 2023Hi Ellen, We're so sorry that you couldn't hear and that your server wasn't as attentive as you had hoped. We do offer a back dining room that is much quieter and can accommodate larger parties if you ever need to request it. We hope to see you again soon & that we can make your experience more enjoyable all around! Whitney Davis Restaurant Manager North Italia
    

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23. W

    Wags

    Nashville

    7 reviews

    vip
    5.0

    7 reviews

    Dined on May 7, 2023

    overall5food5service5ambience5

    Excellent service and food was delicious! We will definitely go back!
    

    North Italia - NashvilleResponded on May 8, 2023Hi Wags! We truly appreciate your 5 star review! The support means the world to us & to know we exceeded your expectations, makes our day. We hope to see you in again soon! Whitney Davis Restaurant Manager North Italia
    

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24. DM

    DorisM

    Tallahassee

    1 review

    4.0

    1 review

    Dined on May 7, 2023

    overall4food5service5ambience4

    Enjoyed our visit and food and food presentation was wonderful! Our server Nellie was very polite and accommodating. But very surprised bread before meal not complimentary and entrees didn’t include a side veggie. All cost extra. It was too warm inside per all our guests. We planned to mention this to our food server but we kept thinking the a/c would kick in and cool off but it never did. Besides these few things it is a very nice restaurant and would recommend.
    

    North Italia - NashvilleResponded on May 8, 2023Hi Doris! We are so happy to hear that you received great service from Nelly! She is one of our best servers & we will definitely let her know about your review. We do apologize for the heat this weekend as we are working on improving our A/C to better accommodate our guests and staff. Thank you for the feedback. We're happy to hear everything else was great about your experience and we hope to see you again soon! Whitney Davis Restaurant Manager North Italia
    

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25. C

    Carrie88

    Nashville

    13 reviews

    5.0

    13 reviews

    Dined on May 6, 2023

    overall5food5service5ambience5

    Great outdoor seating. Staff is always so friendly and helpful.
    

    North Italia - NashvilleResponded on May 15, 2023Hi Carrie! We are thrilled to hear how much you loved the patio & the service you received! We also truly appreciate your 5 star review! The support means the world to us & to know we exceeded your expectations, makes our day. We hope to see you in again soon! Whitney Davis Restaurant Manager North Italia
    

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26. AS

    AshtonS

    New York Area

    1 review

    5.0

    1 review

    Dined on May 6, 2023

    overall5food5service5ambience5

    Always consistently fabulous. Our “go to” place when we visit Nashville.
    

    North Italia - NashvilleResponded on May 8, 2023Hi Ashton! We are so happy to hear we are your "go-to" spot in Nashville! We truly appreciate your 5 star review! The support means the world to us & to know we exceeded your expectations, makes our day. We hope to see you in again soon! Whitney Davis Restaurant Manager North Italia
    

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27. OT

    OpenTable Diner

    Nashville

    1 review

    vip
    5.0

    1 review

    Dined on May 5, 2023

    overall5food5service5ambience5

    Celebrating end of a Research project! We had a wonderful server, and ended up eating apps and sides for dinner!
    

    North Italia - NashvilleResponded on May 15, 2023So happy to hear you enjoyed your celebration! We truly appreciate your 5 star review! The support means the world to us & to know we exceeded your expectations, makes our day. We hope to see you in again soon! Whitney Davis Restaurant Manager North Italia
    

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28. R

    Rebecca

    Nashville

    4 reviews

    2.0

    4 reviews

    Dined on April 30, 2023

    overall2food2service2ambience3

    The food was so-so - it was only noon and they were out of the brunch hash on the menu. Had to pivot and the breakfast carbonara was not as elevated as I’d expected - essentially mac and cheese and not very good. Service was lacking - our server was not schooled on the menu offerings and it showed - didn’t anticipate the table’s needs well.
    

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29. p

    paolap

    Orlando

    4 reviews

    4.0

    4 reviews

    Dined on April 30, 2023

    overall4food2service5ambience4

    The food was cold 🙁 Perfect timing for the reservation, and the service was good, we wait for the food for about 40min and when they brought the food was cold 🥶
    

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30. JT

    JulianT

    1 review

    4.0

    1 review

    Dined on April 29, 2023

    overall4food5service4ambience4

    We were seated promptly (had a reservation), and greeted quickly by our server. It was a bit noisy but not so much we couldn’t talk to each other. Food tasted great, server did a good job. Overall really good, we’ll definitely be back.
    

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31. RD

    RogerD

    E. Tennessee

    1 review

    5.0

    1 review

    Dined on April 27, 2023

    overall5food5service5ambience5

    Caesar salad with a side of salmon was excellent... one of the best
    

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32. OT

    OpenTable Diner

    Chicago

    1 review

    vip
    2.0

    1 review

    Dined on April 23, 2023

    overall2food3service1ambience3

    Slow service. Slow waiter. No attention to our table. Won’t go back.
    

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33. MA

    MorganAminata

    Nashville

    8 reviews

    4.0

    8 reviews

    Dined on April 23, 2023

    overall4food5service4ambience5

    Always a joy. Yesterday was a little odd because although it was slightly crowded our food choices should not have taken as long as they did. NEVERTHELESS, I will return because I Love North Italia!!!
    

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34. VC

    VickiC

    Nashville

    12 reviews

    5.0

    12 reviews

    Dined on April 22, 2023

    overall5food5service5ambience4

    The food and service were excellent. However, we were seated close to the kitchen and the noise level was quite loud.
    

    North Italia - NashvilleResponded on April 24, 2023Hi Vicki! We truly appreciate your 5 star review! The support means the world to us & to know we exceeded your expectations, makes our day. We're sorry to hear that you didn't enjoy sitting by the kitchen and we are always willing to seat you farther away, if preferred. We hope to see you in again soon! Whitney Davis Restaurant Manager North Italia
    

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35. LS

    LindseyS

    Los Angeles

    3 reviews

    5.0

    3 reviews

    Dined on April 22, 2023

    overall5food5service5ambience5

    This place never disappoints. The service is always great and the food so delicious. Highly recommend the arugula and avocado salad, the bolognese and the prosciutto and fig pizza 😍
    

    North Italia - NashvilleResponded on April 24, 2023Hi Lindsey! Thank you so much. We truly appreciate your 5 star review! The support means the world to us & to know we exceeded your expectations, makes our day. We hope to see you in again soon! Whitney Davis Restaurant Manager North Italia
    

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36. c

    cbusfoodlover

    Columbus

    2 reviews

    3.0

    2 reviews

    Dined on April 22, 2023

    overall3food4service4ambience4

    Food took 45 minutes to come out. Service was understanding and apologized for inconvenience
    

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37. JD

    JenniferD

    Nashville

    12 reviews

    vip
    2.0

    12 reviews

    Dined on April 20, 2023

    overall2food3service3ambience3

    The food that we were actually able to order was all very good. However, our dinner reservation was at Prime dinner time and the server had to keep telling us that what we wanted to order wasn’t available. In addition to not being able to order a soda, there were at least 6 different menu items we were told we’re not available. Several of which were listed as specials. It was really quite ridiculous. I could tell the server was embarrassed for having to keep telling us that things were not available. How is an Italian restaurant not able to serve their meatballs??? Extremely disappointed with this restaurant.
    

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38. OT

    OpenTable Diner

    Nashville

    1 review

    5.0

    1 review

    Dined on April 16, 2023

    overall5food5service5ambience5

    This is by far one of the best Italian restaurants in town. I absolutely love their meatball appetizers. It is a must try!
    

    North Italia - NashvilleResponded on May 8, 2023We are so happy to hear you feel that way. We truly appreciate your 5 star review! The support means the world to us & to know we exceeded your expectations, makes our day. We hope to see you in again soon! Whitney Davis Restaurant Manager North Italia
    

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39. SB

    SandyB

    Nashville

    9 reviews

    vip
    3.0

    9 reviews

    Dined on April 16, 2023

    overall3food3service5ambience3

    I find protein skimpy on pizza and pastas. I find menu pricey for what is served.
    

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40. RW

    RogerW

    San Francisco

    11 reviews

    vip
    4.0

    11 reviews

    Dined on April 16, 2023

    overall4food4service5ambience4

    Michael M is an excellent addition to North's Nashville-Green Hills Server team. It's clear he has the experience and proper attitude to make guests' dining experience a memorable one. Well done, Michael!
    

    North Italia - NashvilleResponded on April 23, 2023Thanks Roger! We will definitely share your k wind words with Michael & we couldn't agree more. Thanks for the positive feedback. It makes a big difference in our team morale and is so nice for our servers to hear! Hope to see you in again soon. Whitney Davis Restaurant Manager North Italia
    

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