North Italia - Birkdale

North Italia - Birkdale reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. p

   peter

   Northern MI1 review

   3.0

   Dined 1 day ago

   1. Overall 3
   2. Food 2
   3. Service 2
   4. Ambience 3

   Long wait for food which was cold when it arrived. Too bad since it would have been good if it was warm.
   

   Is this helpful?

2. N

   Nancy VIP

   Charlotte34 reviews

   3.0

   Dined 5 days ago

   1. Overall 3
   2. Food 2
   3. Service 3
   4. Ambience 4

   We really wanted to like this place, as we brought out of town guests on our first visit. But the food was not anything to rave about - all entrees average to above average. The lasagna bianco was different and the short ribs atop were delicious. But the bolognese was not something I would order again. The bread service included some very average white Italian bread with oil and vinegar - we’ve had better. I did enjoy the small salad and the kale and spinach side dish. And the tiramisu was delicious. The service was okay, though we were brought the wrong beverages at first. So I guess it was an inconsistent dinner with not enough highs for us to want to return.
   

   Is this helpful?

3. A

   Anna

   Charlotte1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing! It was a huge and spacious restaurant. I have food allergies and they were so helpful and committed to keeping my food safe. I had a gf df pasta with their house bolognese and it was incredible. The waitress and manager were both so kind! Will definitely be going back.
   

   Is this helpful?

4. B

   Beth VIP

   Charlotte2 reviews

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   We’ve been to North Italia down in South Park several times and had a great experience. We were excited to try Birkdale’s new location. The location is absolutely beautiful and they did a fabulous job converting the space. Our service was “ok”. Everyone was pleasant but it was lacking in the general high level of service that North Italia is known for. The food was sub par as well - the manager did come over to explain as our dinner was taking a long time that the kitchen was backed up and trying to catch up. At 6:30 on a Sunday evening half the tables inside were empty. When our food did finally come out, it came out in shifts- there was a 10 Minute difference between when the first plates were dropped and the final plates being presented. That means Parmesan was provided 10 minutes after the first plate was dropped and that food was cold by the time they were able to eat it. The people who got their food later found their pasta a mix of more crunchy than al dente and overly soggy. Dirty plates sat on the table for more than 10 minutes and drinks sat waiting to be refilled. All in all it was a disappointing experience - having been to the one in South End we are chalking this up to an off night, but will think twice before going back.
   

   Is this helpful?

5. A

   Andy

   Charlotte4 reviews

   5.0

   Dined 7 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 3

   Fantastic food and even though it was loud in the restaurant, I would be back in a heartbeat for the food.
   

   Is this helpful?

6. R

   Robin

   Charlotte9 reviews

   5.0

   Dined on May 2, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Great entrees! I had the Chicken Pesto….amazing! My son had the kids burger, and it was gourmet! Great server and very attentive staff. Reservations are a must!
   

   North Italia - BirkdaleResponded 6 days ago

   Glad to hear that you and your family had a great experience! Looking forward to serving you again soon.
   

   Is this helpful?

7. T

   Tom

   Charlotte32 reviews

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 4
   3. Service 4
   4. Ambience 5

   Went here for our anniversary dinner. Booked ahead and let them know it was our special day. We were seated promptly on the outside area as requested. Our waitress was very pleasant and handed our order quickly. our wine choice was very good and the bruschetta was amazing. our orders were as stated. I had the seared scallops that were delicious. We were given our desert free. Awesome dinning experience Thanks for making our night so enjoyable!
   

   North Italia - BirkdaleResponded 6 days ago

   Thank you for choosing North Italia for your special occasion. Glad we were able to make your special night memorable. Hope to have you in again soon.
   

   Is this helpful?

8. J

   James VIP

   Charlotte9 reviews

   5.0

   Dined on April 30, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our third trip to North Italia since its opening and IMHO, this place is perfect. Fantastic food, cool vibe and kind, attentive and caring service. A definite upgrade for Birkdale Village.
   

   North Italia - BirkdaleResponded on May 2, 2025

   Thanks for the feedback, James! We're thrilled to hear that you enjoyed your visits to North Italia - Birkdale. It's wonderful to know that our food, service, and atmosphere met your expectations and you feel like a definite upgrade for Birkdale Village. We always strive to provide the best experience for our guests and your positive feedback is a testament to our efforts. We look forward to welcoming you back on your next visit!
   

   1 person found this helpful

9. L

   Lauren VIP

   Charlotte5 reviews

   3.0

   Dined on April 27, 2025

   1. Overall 3
   2. Food 4
   3. Service 3
   4. Ambience 3

   Service was ok with multiple requests for the extra napkin silverware unanswered/ignored. The table was not set properly for our party and we ended up taking silverware from an empty table. We’re charged for an item that we didn’t order and watched a toddler run up & down the bench of an adjacent table. Food was fine but won’t be in a hurry to go back
   

   Is this helpful?

10. C

    Chris

    Charlotte1 review

    1.0

    Dined on April 27, 2025

    1. Overall 1
    2. Food 1
    3. Service 1
    4. Ambience 3

    Horrible (slow) service, food quality and quantity sub par, very expensive. Very disappointing
    

    Is this helpful?