North Italia - Birkdale

North Italia - Birkdale reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. A

   Ally

   Philadelphia2 reviews

   5.0

   Dined 2 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Alivia was absolutely amazing! She checked in on us regularly, provided suggestions about the menu, and assured our dietary restriction was met with confidence. Can’t wait to come back and hopefully have her as our server again!
   

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2. J

   Juanita

   Charlotte25 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 3

   Servers were excellent. The atmosphere was friendly but the food was basic. The donors were the best part of the meal
   

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3. C

   Cindy VIP

   Chicago7 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Our server was excellent and the food was delicious!
   

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4. H

   Hilary VIP

   Charlotte10 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We were 2 couples all ordering different things (some with the help of our waiter Codey) He was spot on with his descriptions of each menu item and all were delicious. Service was spectacular. Appetizers were amazing as well. A+++
   

   North Italia - BirkdaleResponded 4 days ago

   Hello Hilary, We're thrilled to hear that you and your guests had such a wonderful dining experience at North Italia - Birkdale! It's fantastic to know that our team was able to provide you with accurate descriptions of our menu items and that you enjoyed our appetizers and service. Your kind words mean a lot to us. We strive to offer exceptional food and service, and we're glad to hear we hit the mark during your visit. We look forward to welcoming you and your guests back soon! Best regards, The Management Team
   

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5. S

   Scott

   Charleston2 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious as always. Excellent, friendly, and attentive service by Cody. Did I mention it was delicious? 10/10 Recommend.
   

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   North Italia - BirkdaleResponded 4 days ago

   Thanks for the review, Scott! We're thrilled to hear that you enjoyed your meal and found our service to be excellent and attentive. Your kind words mean a lot to us. We're glad to know that you'd recommend us. We're always striving to provide the best food and service to our guests. We look forward to serving you again soon!
   

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6. L

   Laura

   Naples1 review

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Loved this lunchtime dining experience! The staff are top notch (great manager), the food is excellent and we loved the setting. The ONLY complaint is the volume of the music. The ceiling speakers are generous and it’s hard for your table conversation not to be overwhelmed by the level of music. I wish they offered toned down music volume in order to provide a 1000% excellent time.
   

   North Italia - BirkdaleResponded 4 days ago

   Thanks for the feedback, Laura! We're thrilled to hear that you had an excellent lunchtime experience at North Italia - Birkdale. It's wonderful to know that our staff, food, and setting met your expectations. We're always looking to improve and your feedback on the music volume is valuable. We look forward to your next visit and hope it won't be overpowered by the music.
   

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7. K

   Kemalemir

   Charlotte1 review

   2.0

   Dined 6 days ago

   1. Overall 2
   2. Food 2
   3. Service 3
   4. Ambience 4

   Pizza was to greasy. Pork was burned and covered with greens. They did not check on is if it was good food untill end.
   

   North Italia - BirkdaleResponded 4 days ago

   Hi Kemalemir, We're truly sorry to hear that your experience at North Italia - Birkdale didn't meet your expectations. We take pride in our food quality and it's disappointing to hear that we missed the mark with your pizza. We also apologize for the oversight with your pork dish. We will certainly address these issues with our team to ensure better service in the future. We hope you'll give us another chance to impress you with our food and service. Best regards, North Italia - Birkdale Management Team
   

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8. S

   Shari VIP

   Charlotte17 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Pizza. Drinks were great as well. Very comfortable booth for lingering after dinner for a bit.
   

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9. J

   Jeff

   Denver1 review

   1.0

   Dined 7 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 1

   We had a reservation for Mother’s Day. We checked in and they told us they would call us closer to our reservation time. They never called us. We checked in several times and finally after seeing people being sat, we asked again and they seated us. It went downhill from there. We ordered drinks, an app and our entrees shortly after we were seated, and ordered all at the same time as the server said the kitchen “was a little backed up”. We got our drinks timely, but waited 30 minutes for our app. We then waited another hour for our entrees. We ordered a second drink which took about 20 minutes to get. About 15 minutes before our entrees arrived, a manager came by and apologized and said they were behind and would we like some bread or soup. We said soup and he only brought one bowl…we had to ask for another. Overall very disappointing when we were excited to try a new place for a special occasion.
   

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10. L

    Laurie

    Charlotte2 reviews

    3.0

    Dined 7 days ago

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 4

    It was Mother’s Day so extremely busy and they seemed understaffed. Service was very slow, our waitress was very helpful with recommendations and knowledgeable. We did receive our second round of drinks until we ere ready to leave. We will try it again .
    

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