Norman's at the Ritz-Carlton Orlando

4.7
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2635 Reviews
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$31 to $50
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Contemporary American

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About

NORMAN'S, at The Ritz-Carlton Orlando, Grande Lakes, offers the unique flavors of celebrity Chef Norman Van Aken's “New World Cuisine." Conveniently located just 2 miles from the Orange County Convention Center, NORMAN'S is the recipient of the prestigious AAA 4 Diamonds and Mobil 4 Stars Awards as well as the Wine Spectator Award of Excellence.

NORMAN'S cuisine, is a celebration of the many different culinary and cultural influences that make Florida a unique place; it seamlessly combines Caribbean, Latin-American, and Asian flavors in dishes such as Yuca stuffed Crispy Shrimp, Key West Yellowtail Snapper, or Roasted Pork Havana.
What 2635 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.7
ambience
4.4
value
Noise · Quiet
93% of people would recommend it to a friend
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vipTkjacobson
New Orleans
32 reviews
Dined on January 18, 2020
Overall1food1service1ambience1

This Restaurant has been CLOSED since August. We had a reservation here for many months and looked forward to dining. We received reminder notices from Open Table. We called the restaurant on the day of the reservation only to learn that it is CLOSED!!! We had to scramble at the last minute to find another reservation while on our vacation. One would think that when the restaurant closed its doors that they would let Open Table know so that we would have notice that the reservation is now canceled. Very poor customer service.

B
vipBetty
Philadelphia
20 reviews
Dined on October 19, 2019
Overall1food1service1ambience1

I made this reservation months ago for my birthday in Orlando (Travelled from Philadelphia). We spent $50 on an uber (each way)to get there from the Four Seasons where we were staying only to discover Norman’s had closed weeks before. Why was I not notified? Not only that, the day before I received an email asking me to let Norman’s know I’m coming and today I received an email asking me how it was!! Not acceptable OpenTable!!

S
vipSammy
Orlando
8 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

Last night for Norman's at the Ritz Carlton. End of an era!

OT
OpenTable Diner
Orlando
2 reviews
Dined on August 31, 2019
Overall5food5service5ambience5

We were celebrating. My husbands 40th birthday and our first time here. Very pleased

J
vipJudyrags
Charlotte
5 reviews
Dined on August 25, 2019
Overall4food3service5ambience5

Food was good, service was five stars, sorry they are leaving the Ritz Carlton, but understand completely
Ritz isn’t the same since them merged with Marriott, will definitely try next time we are in Orlando and you are in your new location, please let’s use know when !! good luck in your new location Fondly Judy Raghavan

SH
vipSandraH
Orlando
6 reviews
Dined on August 25, 2019
Overall5food5service5ambience5

We had wanted to dine one last time at the Ritz-Carlton location of Norman's and we truly were not disappointed! The food, service and ambiance were excellent. We look forward to following Norman to his next location.

JW
JermaineW
1 review
Dined on August 24, 2019
Overall5food5service5ambience5

Everything about this place was beautiful!! Will definitely return to this place soon.

h
vipheartdoc
San Francisco
7 reviews
Dined on August 24, 2019
Overall5food5service5ambience5

top restaurant in Orlando Area with exception food and service

OT
OpenTable Diner
Orlando
5 reviews
Dined on August 24, 2019
Overall5food5service5ambience5

Celebrated my birthday! My server was amazing! The food was great!

MC
vipMikeC
Orlando
28 reviews
Dined on August 24, 2019
Overall5food5service5ambience5

Great dining experience, allowing 2 year screaming kids to dine in such an upscale establishment is a little sad but I guess it’s just the way it has to be. Great food and service made it worth the experience. Only 7 days left to enjoy this establishment before it closes. ☹️

RD
vipRDB27
Orlando
8 reviews
Dined on August 22, 2019
Overall5food5service5ambience5

Our server was fantastic. Food was delicious. Sorry that Norman’s is leaving the ritz but will certainly visit the new location.

HR
vipHRAA
Philadelphia
65 reviews
Dined on August 19, 2019
Overall5food5service5ambience5

The food,service and atmosphere were all excellent! I had the snapper which was flavorful, flaky and cooked perfectly. My wife had the scallop appetizer which was doubled to an entree portion and was equally as flavorful.

JP
JenniferP
New York Area
5 reviews
Dined on August 17, 2019
Overall5food5service5ambience4

The food was outstanding... a few hiccups but the staff and management were responsive and accommodating. Favorites included Fried Green Tomatoes and Arepa with Oxtail appetizers.

PC
PCBill
Orlando
1 review
Dined on August 17, 2019
Overall5food5service5ambience4

Very, very loud. With extra loud cussing at the next table.

M
Mascarero
1 review
Dined on August 16, 2019
Overall5food5service5ambience5

Once again, the food was outstanding and the staff as great as ever.

S
Swede62
Palm Springs
1 review
Dined on August 16, 2019
Overall5food4service5ambience5

Overall a very good experience. Wait staff was exceptional. Cocktails were delicious; creative and well balanced. Appetizers were outstanding. Out of the four entrees, three were very well executed - the snapper, the filet, and Wagyu. Only the grouper disappointed - it was over cooked.

Overall, we would be happy to dine there again in the future and are looking forward to Norman’s opening in it’s new location.

OT
OpenTable Diner
Orlando
4 reviews
Dined on August 16, 2019
Overall5food5service5ambience5

Delicious food with outstanding service. This was a 53rd anniversary and the staff could not have done more to make this memorable. Highly recommend it. Sorry to see it leaving the Ritz Carlton but look forward to dining at their new location.

LW
vipLarryW
Milwaukee
1 review
Dined on August 14, 2019
Overall5food5service5ambience5

Our server, Stevens, was exceptional and helped to make our anniversary celebration a memorable evening. He’s an outstanding asset to Norman’s.

EC
EdwinC
Orlando
1 review
Dined on August 13, 2019
Overall5food5service5ambience5

good ambiance food and service are great Prices are OK

CB
vipCarmenB
Orlando
4 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

I have been dining at Norman's for about 5 years now and always enjoyed their excellent Caribbean, Latin, American and European cuisine, elegant but not stuffy ambiance and service by one of their best server: DAVID who is knowledgeable and his service is impeccable mixed with a great sense of humor and cares about his guests needs. I have become friends with many of their staff including Chef Norman Van Aiken himself, GM Yusuf and Juan. They are very hospitable like that and leave a lasting impression on all who dine. It is bittersweet to learn that they will be moving to another location in Dr. Phillips but that will not stop the community, guests and my family and friends to enjoy this establishment. Best wishes and continuous success to the owners, partners and entire staff of Norman's!

g
vipgastronomique
Tampa
16 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

As usual, superb service, ambience, and food quality. Awesome experience.

OT
vipOpenTable Diner
Orlando
7 reviews
Dined on August 10, 2019
Overall3food3service5ambience4

The service was very good and it offers a nice atmosphere but the food was just ok and very expensive for the small portion sizes. We had the Havana pork and Wagyu and the flavor was mediocre. I heard many great things about the restaurant but felt like I just paid too much for average quality food. I will not be going back and will stick to other local favorites for dining.

JG
JohnG
Orlando
2 reviews
Dined on August 10, 2019
Overall5food5service5ambience5

Pricey, but one of the three or four best restaurants in Central Florida.

HH
vipHalH
Miami
3 reviews
Dined on August 8, 2019
Overall5food5service5ambience5

It’s a fine dining experience.

G
Gizer
Cleveland
17 reviews