Norman's at the Ritz-Carlton Orlando

4.7
icon/ic_reviewCreated with Sketch.
2632 Reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
Contemporary American

Need to book at 11:01 PM?

View all

About

NORMAN'S, at The Ritz-Carlton Orlando, Grande Lakes, offers the unique flavors of celebrity Chef Norman Van Aken's “New World Cuisine." Conveniently located just 2 miles from the Orange County Convention Center, NORMAN'S is the recipient of the prestigious AAA 4 Diamonds and Mobil 4 Stars Awards as well as the Wine Spectator Award of Excellence.

NORMAN'S cuisine, is a celebration of the many different culinary and cultural influences that make Florida a unique place; it seamlessly combines Caribbean, Latin-American, and Asian flavors in dishes such as Yuca stuffed Crispy Shrimp, Key West Yellowtail Snapper, or Roasted Pork Havana.
icon/ic_private_diningCreated with Sketch.
Private dining
Dining Style
Casual Elegant
icon/ic_cuisineCreated with Sketch.
Cuisines
Contemporary American, Seafood, Tapas / Small Plates
icon/ic_clockCreated with Sketch.
Hours of operation
Dinner
Daily 6:00 pm–9:45 pm
icon/ic_phoneCreated with Sketch.
Phone number
(407) 393-4333
icon/ic_new_windowCreated with Sketch.
icon/ic_paymentCreated with Sketch.
Payment options
AMEX, Diners Club, Discover, MasterCard, Visa
icon/ic_dress_codeCreated with Sketch.
Dress code
Business Casual
icon/ic_chefCreated with Sketch.
Executive chef
Norman Van Aken
icon/ic_neighborhoodCreated with Sketch.
icon/ic_cross_streetCreated with Sketch.
Cross street
John Young Parkway
icon/ic_parking_detailsCreated with Sketch.
Parking details
Parking Details: NORMAN'S offers complimentary Valet Parking to all guests dining at our Restaurant.
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, BYO Wine, Cocktails, Corkage Fee, Full Bar, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Private Room, View, Wheelchair Access, Wine
avatar copy

Private Dining

Book your next event with us

View details
What 2632 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.7
ambience
4.4
value
Noise · Quiet
93% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
S
Orlando
8 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

Last night for Norman's at the Ritz Carlton. End of an era!

OT
Orlando
2 reviews
Dined on August 31, 2019
Overall 5food 5service 5ambience 5

We were celebrating. My husbands 40th birthday and our first time here. Very pleased

J
Charlotte
5 reviews
Dined on August 25, 2019
Overall 4food 3service 5ambience 5

Food was good, service was five stars, sorry they are leaving the Ritz Carlton, but understand completely
Ritz isn’t the same since them merged with Marriott, will definitely try next time we are in Orlando and you are in your new location, please let’s use know when !! good luck in your new location Fondly Judy Raghavan

SH
Orlando
6 reviews
Dined on August 25, 2019
Overall 5food 5service 5ambience 5

We had wanted to dine one last time at the Ritz-Carlton location of Norman's and we truly were not disappointed! The food, service and ambiance were excellent. We look forward to following Norman to his next location.

JW
1 review
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Everything about this place was beautiful!! Will definitely return to this place soon.

h
San Francisco
6 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

top restaurant in Orlando Area with exception food and service

OT
Orlando
4 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Celebrated my birthday! My server was amazing! The food was great!

MC
Orlando
28 reviews
Dined on August 24, 2019
Overall 5food 5service 5ambience 5

Great dining experience, allowing 2 year screaming kids to dine in such an upscale establishment is a little sad but I guess it’s just the way it has to be. Great food and service made it worth the experience. Only 7 days left to enjoy this establishment before it closes. ☹️

RD
Orlando
8 reviews
Dined on August 22, 2019
Overall 5food 5service 5ambience 5

Our server was fantastic. Food was delicious. Sorry that Norman’s is leaving the ritz but will certainly visit the new location.

HR
Philadelphia
65 reviews
Dined on August 19, 2019
Overall 5food 5service 5ambience 5

The food,service and atmosphere were all excellent! I had the snapper which was flavorful, flaky and cooked perfectly. My wife had the scallop appetizer which was doubled to an entree portion and was equally as flavorful.

JP
New York Area
4 reviews
Dined on August 17, 2019
Overall 5food 5service 5ambience 4

The food was outstanding... a few hiccups but the staff and management were responsive and accommodating. Favorites included Fried Green Tomatoes and Arepa with Oxtail appetizers.

PC
Orlando
1 review
Dined on August 17, 2019
Overall 5food 5service 5ambience 4

Very, very loud. With extra loud cussing at the next table.

M
1 review
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Once again, the food was outstanding and the staff as great as ever.

S
Palm Springs
1 review
Dined on August 16, 2019
Overall 5food 4service 5ambience 5

Overall a very good experience. Wait staff was exceptional. Cocktails were delicious; creative and well balanced. Appetizers were outstanding. Out of the four entrees, three were very well executed - the snapper, the filet, and Wagyu. Only the grouper disappointed - it was over cooked.

Overall, we would be happy to dine there again in the future and are looking forward to Norman’s opening in it’s new location.

OT
Orlando
4 reviews
Dined on August 16, 2019
Overall 5food 5service 5ambience 5

Delicious food with outstanding service. This was a 53rd anniversary and the staff could not have done more to make this memorable. Highly recommend it. Sorry to see it leaving the Ritz Carlton but look forward to dining at their new location.

LW
Milwaukee
1 review
Dined on August 14, 2019
Overall 5food 5service 5ambience 5

Our server, Stevens, was exceptional and helped to make our anniversary celebration a memorable evening. He’s an outstanding asset to Norman’s.

EC
Orlando
1 review
Dined on August 13, 2019
Overall 5food 5service 5ambience 5

good ambiance food and service are great Prices are OK

CB
Orlando
3 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

I have been dining at Norman's for about 5 years now and always enjoyed their excellent Caribbean, Latin, American and European cuisine, elegant but not stuffy ambiance and service by one of their best server: DAVID who is knowledgeable and his service is impeccable mixed with a great sense of humor and cares about his guests needs. I have become friends with many of their staff including Chef Norman Van Aiken himself, GM Yusuf and Juan. They are very hospitable like that and leave a lasting impression on all who dine. It is bittersweet to learn that they will be moving to another location in Dr. Phillips but that will not stop the community, guests and my family and friends to enjoy this establishment. Best wishes and continuous success to the owners, partners and entire staff of Norman's!

g
Tampa
15 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

As usual, superb service, ambience, and food quality. Awesome experience.

OT
Orlando
5 reviews
Dined on August 10, 2019
Overall 3food 3service 5ambience 4

The service was very good and it offers a nice atmosphere but the food was just ok and very expensive for the small portion sizes. We had the Havana pork and Wagyu and the flavor was mediocre. I heard many great things about the restaurant but felt like I just paid too much for average quality food. I will not be going back and will stick to other local favorites for dining.

JG
Orlando
2 reviews
Dined on August 10, 2019
Overall 5food 5service 5ambience 5

Pricey, but one of the three or four best restaurants in Central Florida.

HH
Miami
2 reviews
Dined on August 8, 2019
Overall 5food 5service 5ambience 5

It’s a fine dining experience.

G
Cleveland
17 reviews
Dined on August 6, 2019
Overall 5food 5service 5ambience 5

Excellent food and excellent service from Andrew and Sianne(sp?)! A truly delightful experience all the way around.

S
Bath
40 reviews
Dined on August 5, 2019
Overall 3food 2service 4ambience 2

We have been every year but really disappointed this visit. Booked in again for 26 aug 19 but will probably cancel as it stands. Stuart Foster

EM
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Julia and Leo provided a superb service,the food exceeded our expectations and definitely will pay the restaurant a visit when in a future they relocate to a different address.

JW
1 review
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Food was amazing service flawless. View was great. Coming back.

DK
Orlando
7 reviews
Dined on August 4, 2019
Overall 5food 5service 5ambience 5

Norman’s never disappoints, they are a truly wonderful restaurant.

IM
Miami
1 review
Dined on August 2, 2019
Overall 5food 4service 5ambience 5

Great service fantastic GM and waiters. Loved the food. Everything was better than expected. We had to wait a while however the GM made sure we where taken care of. Offered Champagne and wine for our troubles. Great time was had by all.

SH
Miami
1 review
Dined on July 30, 2019
Overall 3food 3service 4ambience 4

Perhaps I’ve been spoiled by fine dining in France, but I was disappointed by the quality of the dishes. The portions were too large, the meat was too salty, and the balance of flavors was too coarse. Service was good and the location was nice, but I would eat elsewhere when next in Orlando.

CS
1 review
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

Excellent food snd ambiance. Would definitely go back.

CT
Orlando
4 reviews
Dined on July 28, 2019
Overall 5food 5service 5ambience 5

As usual excellent service and food! Julia was amazing and very knowledgeable of the menu.

OT
New York Area
9 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Excelente servicio, cena extraordinaria.

Report
OT
Orlando
5 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 4

Nice moment for sure.

a
Tampa
9 reviews
Dined on July 27, 2019
Overall 4food 4service 3ambience 3

We're locals and we're in as hotel guests for birthday. Staff went through all the right protocols but with robotic tone and little enthusiasm - it was Saturday night so usually that is the more experienced staff. Mid week - who can say. I actually like staff who know their craft and push you - they work somewhere else ... Wine list came out 10 minutes after diner menu presented. Wine has a big gap - either high end grocery store lines or well on up to equal top tier NE spots. Price point is missing in the middle. Entrees were warm, not hot when tabled although extremely well presented. Menu choices were well crafted in the kitchen and we like their range of choices and art which was the reason to go. Ambience is quiet, yet plenty of conversation. Oddly lots of open tables throughout the evening and but it seemed there was a conscious high turnover push - 1 hour or less for several tables around -not a lot of encouragement for diners to linger. Looked like prom / date nite for younger set anxious to move on ... They did what they advertised but no one looked like they were enjoying it. Voila..

L
Orlando
7 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Absolutely loved everything about Norman’s. A fabulous restaurant in every single way. Looking forward to them opening on Sandlake Rd.

WE
Tampa
6 reviews
Dined on July 27, 2019
Overall 5food 5service 5ambience 5

Food was excellent.... maybe the best in Orlando. Great wine list and a fun lounge to relax and warm up for dinner.

MG
Las Vegas
1 review
Dined on July 25, 2019
Overall 5food 5service 5ambience 5

Loved Norman's - the menu is wonderful. Great wine list too. The service is also fabulous - Christine and Roberto rock!

OT
Miami
1 review
Dined on July 23, 2019
Overall 5food 5service 5ambience 4

Very accommodating server and chef to reduced carbs and reduced sugars

Great meal

SW
Sacramento
1 review
Dined on July 20, 2019
Overall 2food 2service 5ambience 3

Food was just ok. I should have gone to Ruth's Chris for a steak. I had very high expectations. Good online reviews and high prices. Fine. But I was more than disappointed. The conch soup has a strange taste. The conch was breaded. Really. Am I at Applebees? The blackened fish over mashed potatoes was alright. Again, Ruth's Chris mashed potatoes are much much better. Ok well. Next time I'll know.

j
St. Louis
9 reviews
Dined on July 20, 2019
Overall 5food 5service 5ambience 4

The best Red Snapper I’ve ever had. In fact, everything was superb.

1
2
3
66

Tweets by Norman's at the Ritz-Carlton Orlando