Serve was great! Staff was helpful and didn't rush us. Food was good and presented nicely.
We were there for a birthday celebration. This restaurant is in an excellent location right downtown. There seems to be adequate parking although we were there on a Sunday evening. I would recommend a reservation. The staff were all very friendly and accomplished. Our server, Wayne, had an excellent knowledge of the menu and explained each dish as it arrived. The service was excellent and unobtrusive. For us, we found the menu a bit limiting and we decided what to have by eliminating what we didn't want vs trying to decide between several things we really wanted We ended up splitting the 20 oz steak which we ordered medium rare and got medium to well done (still tasted very good). Lots of great deserts to finish off the meal. The wine list is extensive and seems to be priced properly. We would go again
Amazing meal and restaurant. Our maître d, Bill, had a wonderful personality. Valerie, our waitress, was attentive & kind. This was my first time staying at the Prince of Wales and eating at this restaurant. We will definitely be back.
After discovering 3 different pieces of fibres resembling hair, my partner finally mentioned it to me and I had to call a manager over as our server was nowhere to be seen. The manager was apologetic and brought us a new dish, & told us that there was no charge for the meal... which was nice but our server Lily was not qualified to work there and they should review their hiring and training policy's
1 hour to receive the first course, 2 hours to receive the second course, no explanations or apologies until bill time at hour 3. Apparently there were a couple of weddings that evening which caused the kitchen to ignore the restaurant customers. The restaurant was about 30% full so no shortage of wait staff. Food was good but not worth the aggravation. Disappointing for a "Flagship" restaurant. Will not return.
Service was excellent but I thought the meal was average. I have dined at both The Cannery and Tiara and thought the meal was wonderful
Food very good, service slow and not up to expectations for a five star. Addressed with management.
"Noble" cuisine and service lived up to its good reputation. Food was excellent, fresh, creative and portions adequate. Service well paced, professional and polite. Ambiance elegant, yet cozy very tasteful decor (including well chosen paintings). Very positive experience.
The service was great. The room is beautiful. The food was okay, my dinner was quite good but my husbands steak was undercooked, it was sent back but still not what we were expecting for the cost
Wonderful service and food. Price is not out of line for quality and ambiance.
Always lovely. Pricey, but great location beautiful rooms and superb service.