Nicoletta - Cancun

Nicoletta - Cancun reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. D

   Demitrius

   Houston2 reviews

   5.0

   Dined 1 day ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Amazing time and the food was impeccable!!! The waitstaff was attentive and spoke English very well.
   

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2. D

   Diane VIP

   Dallas50 reviews

   3.0

   Dined 2 days ago

   1. Overall 3
   2. Food 3
   3. Service 4
   4. Ambience 5

   The restaurant is beautiful and the service is very good. However, one of our meals was not that great. My husband ordered the shrimp cappellini, which was delicious. I ordered the Fettuccini Alfredo that was to be prepared at the table. Unfortunately, the cooked pasta they started with looked cold and simply adding the heated Alfredo sauce inside a hollowed out Parmesan wheel was not enough. The servers were very sweet &  tried to appease by taking my plate back to have it heated up, but that did not work and just made the texture and flavor inedible.
   

   Nicoletta - CancunResponded 1 day ago

   Hi! We are sorry we did not meet your standards, we will work on all aspects to provide you and our other guests the best service possible. Your recommendation is truly appreciated, and we can't wait to welcome you back!
   

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3. v

   victor

   Cancun1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Todo excelente y muy rico , la atención , comida y bebidas
   

   Nicoletta - CancunResponded 1 day ago

   Hi! thank you very much for your rating, we are glad to hear you had a great experience with us, we look forward to seeing you!
   

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4. E

   Emanuel

   Cancun4 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Sin duda es un must en la Zona Hotelera, si buscas un lugar, tranquilo, elegante y comida muy rica, esta sin duda es una excelente opción. Resaltó mucho el servicio de Memo al inicio de la cena! Gracias por todo. 🤍
   

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5. J

   Joseph

   Detroit8 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excellent Italian restaurant. Great food and service and very nice decor with a great sunset view in the evening.
   

   Nicoletta - CancunResponded 1 day ago

   Hi! thank you very much for your rating, we are glad to hear you had a great experience with us, we look forward to seeing you!
   

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6. A

   Adriana

   San Diego3 reviews

   5.0

   Dined 5 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Excelente la comida y el servicio, Stalin quien nos atendió, hizo muy amena nuestra estancia. Felicidades por todo en general! Nos encantó la comida!!, sin duda volveremos.
   

   Nicoletta - CancunResponded 1 day ago

   ¡Mil gracias por contarnos tu experiencia en Nicoletta! Nos da mucha felicidad saber que disfrutaste de nuestro menú. Estamos comprometidos en hacer que cada visita sea especial. ¡Esperamos ansiosos tu próxima visita!
   

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7. A

   Alyssa

   Toronto4 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We loved everything about our experience! Service was top notch, aesthetic was beautiful and the food was AMAZING. Highly recommend 10/10. I was gifted a bracelet at the end for goodluck and i thought that was a sweet touch.
   

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   Nicoletta - CancunResponded 1 day ago

   Hello, we appreciate your rating. For us it was a pleasure to have your visit, we hope that our gastronomy and mixology were to your liking. For us it was a pleasure to serve you in a perfect way to make your experience worth repeating, we hope to see you again at Nicoletta.
   

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8. D

   Dale VIP

   Coastal Georgia16 reviews

   3.0

   Dined 6 days ago

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Google maps gave us the wrong directions but fortunately we ate at Ilionis the night before. We rode the elevator upstairs and found our request for a sunset view was not honored. We had been given complimentary drinks the night before and found them outstanding. My wife loved her Cosmo. The Italian bread was fantastic but then the flow for wine and orders was lacking. It was not a warm atmosphere but a functional one. More pasta than seafood. A supervisor made a dutiful appearance. I waved for the check disappointed.
   

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   Nicoletta - CancunResponded 1 day ago

   Hi! We are sorry we did not meet your standards, we will work on all aspects to provide you and our other guests the best service possible. Your recommendation is truly appreciated, and we can't wait to welcome you back!
   

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9. K

   Kelly VIP

   Philadelphia18 reviews

   4.0

   Dined on May 6, 2025

   1. Overall 4
   2. Food 5
   3. Service 4
   4. Ambience 5

   Food was delicious and service was good. Waiters were just a little hard to understand.
   

   Nicoletta - CancunResponded 1 day ago

   We sincerely thank you for your kind words! It brings us great joy to know that you had a fantastic experience at Nicoletta. Knowing that our food and service made a positive impression is truly gratifying. Come back soon!
   

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10. M

    Melissa Yasmina

    Cancun1 review

    4.0

    Dined on May 5, 2025

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 3

    El lugar está sobrevalorado, de todos los platillos que pedimos solo nos gusto el pollo a la parmesana, la pasta estaba masuda y no se sentía fresca. Los precios que manejan son altos y no tienen calidad lo cual es decepcionante y no lo valen. Su carta de bebidas es muy pequeña. La hostess no te acompaña a la mesa, el servicio es regular, podría ser mejor. No volvería.
    

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    Nicoletta - CancunResponded 1 day ago

    Hola, muchas gracias por tu reseña. Lamentamos sinceramente que tu experiencia no haya sido la mejor. Nos esforzamos por ofrecer siempre un servicio de calidad, por lo que valoramos mucho tus comentarios. Los tomaremos en cuenta para seguir mejorando y asegurarnos de brindar una experiencia a la altura de tus expectativas.
    

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