Overall, we had a good time, the food and service were good. It took a while to get our drinks though. The parking situation at the Legacy shops is a different story, it is very challenging .
The minestrone soup had almost no taste. They were out of Sauvignon Blanc wine of any kind by the glass. The waiter did not check back on us more than once during the entire meal. We have had good meals there in the past but this was quite a disappointment.
New Year's Eve about 7 pm. The food was great as usual. The only negative was that although the wait staff was very friendly, she appeared not to be knowledgeable about the details on some items-- Italian beans, how the lamb is typically cooked. The lamb chops were somewhat undercooked, but didn't want to take the time to send back. She disappeared for prolonged period and had to flag down someone else to get dessert and ticket. This is NOT usually the case, however. Best guess, combination of new hire who had limited training and understaffed even though there were empty tables. But really don't know. Usually at the door in upscale table cloth restaurants, someone inquires as to how your meal was, I haven't seen this done in the past or present. Not sure, why the effort isn't made. Best I can tell is that this is not in the job description of the staff. The only other time service was an issue was when there was a large private party. In that case, they should have closed the restaurant to other customers, if they couldn't handle others rather than offering extremely slow service.
Excellent food and service. Reid is the best server!
Food tasted like it was from a Chef-Boyardee can, and was not appetizing looking either. Service was awful. Our waitress didn’t look at us, the table, or anything she should be tending. She walked fast and was hard to catch, and was not looking around to see if anyone needed anything. Manager dropped by at one point, but really just as a formality. He sped off too fast to speak with as well. Wouldn’t recommend
Be ready for a gourmet Italian meal. Prompt service. Wise, clean servers. Menu was delightful and very Italian. Beautiful Italian wine list. Our group was 8, from 13-77. Everybody enjoyed their meals. Didn’t see dessert menu, but birthday girl got a Tiramisu to take home. Be sure to order at least one piece.
While we have had uneven food and service in the past, this visit everything was great!!
My friend and I had a very delicious and enjoyable long lunch catching up. We shared a wonderful bottle of wine and each got the lunch special which comes with salad, soup, entree and dessert. We had a wonderful waiter named Benjamin. Perfect lunch before our movie next door at the Angelika.
We went on Christmas Eve, Mary our server was fantastic.. we usually love to sit outside when we dine at Nicola’s however it was of course too cold that night, the inside atmosphere was very nice!!
I made the Christmas Eve reservation based on great Open Table reviews. We arrived 30 minutes early and were able to be seated, which was great. They put us upstairs by an exit door and the restrooms. We were the only people in the area and, at that time (5:20 pm), the restaurant was basically empty. We asked to be moved downstairs as it was very cold by the exit door and under the air vent. We were told all tables downstairs were reserved. They did move us to the other side upstairs which was great.
We ordered the eggplant appetizer which was delicious but completely cold. We sent it back and as we were served a second, hot appetizer, our entrees arrived. My husband’s chicken parm was ok and my veal Marsala was tough and tasteless. The roasted potatoes and asparagus were the best part of the dinner. Service upstairs was VERY slow. Our server was working hard but still it took forever to get drinks, lemon for water, bread....everything except our entrees that came out with the appetizer! The party of 4 next to us left because it took so long to get their drinks. Interesting enough, when we left after being there 2 hours, downstairs had at least 10 unoccupied tables. Not at all sure why they could not have honored our initial request to move downstairs. There are so many amazing restaurants in Dallas. We won’t be returning to Nicola’s as it was a total disappointment!
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