Nellie's Southern Kitchen
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We made reservations and didn’t need to wait. I lived the lights over the bar and at first glance i thought it would be nice. There was no silverware or anything condiments on the table our waiter took 29 minutes to come to the table we ordered tea and meatloaf the tea was hot and not enough ice , our meals came and we had to wait on silverware as our meals sat there I ordered coke since the tea was bad but still have not received that. It was very disappointing and if my name was on a restaurant reflecting my values and tastes I would be ashamed to be associated with this one. I’m sorry but so many negatives took place and nothing except the look of the restaurant was a positive.
We have always enjoyed our visits and dining at this restaurant. However, we booked a 8:15 reservation and they were out of several menu items, our biscuits that we ordered as an appetizer came out AFTER our dinner did, our waitress was SLOW about everything including out check, and the music was really really loud! We WILL go again cause it was a fluke visit but our guests would not go again...
We had a very good dinner. Service was a little slow and had to send back our appetizer. My wife has a pork allergy which we told the waitress, but when we ordered the appetizer it came out with bacon on it even though the menu does not list bacon as being on it.
We gave up our reservation for rooftop dining which was our worst decision to make. Not only did our drinks run out, we had to ask for refills sitting next to the bar in plain sight. Biscuits are now being charged which is fine, but when they take 30+ minutes to be brought up to the table is rather disappointing but they are still amazing. Ordered the pimento bacon burger medium well, to bite into it to find the middle of it to be medium. This was our anniversary date night, had I known it would have turned out like this we would have considered another restaurant. We were not after something fancy but relaxing, and good food. The experience didn't really complete either for us sadly.
We had a great evening at Nellie's. The food was very good and our waitress, Megan, was very attentive.
Easily some of the best fried chicken I've ever had! I ordered the chicken & waffles, which were delicious. The service was fantastic, and all members of our party were satisfied with their meal.
I don't know if i'm exaggerating or not.. but this was the BEST MEAL ever!!!! we came here Friday 8/16/19 for an early bday dinner celebration. My husband and I think the deluxe mac and cheese was AMAZING as well as the fried chicken and gravy/mashed potatoes. The rooftop bar area was super cool too! We will definitely be back!
Food was AMAZING! Live music was wonderful. Overall had a wonderful time. The only downside was we waited almost an hour for our appetizer and seriously two minutes later our food came out. It was a Friday so understandably they are busy but waitress never once came and apologized or explained for the wait. BUT everything else was fantastic and will be back & recommend to others.
The food was delicious our waitress was delightful but the lady singing was just annoying people were screaming over her to talk she had a beautiful voice.
Not a fan. Very poor service, cold food, and unprofessional staff. We were there for about 90 minutes total. We waited an hour for a burger and chicken sandwich. Both were cold. Staff members ran through the restaurant, the stood st the hostess stand using profanity. The hostess took personal calls and then surreptitiously took photos of the restaurant guests on her personal phone. Definitely not worth the drive.
Not sure what happened other than a new waiter but the food for a table of 7 took over an hour and all was delivered as if it had been sitting under heat lamp for a while forgotten to be delivered until we asked what was taking so long. Chicken n dumplings had a great flavor but was cold and congealed making it unappetizing. Not much of an apology and offered 3 free desserts. Great place but service was lacking.
Absolutely loved this place! The food was delicious and well priced, and the service was wonderful and the people were so kind. I am already planning my next visit!
Everyone was so accommodating and great!
The food and service was really good
Will go back
Food was under cooked. Raw meat. Meatloaf sandwich . It was suppose to be removed from the bill. It wasn't. I called my bank an reported it as fraud. I will never go there again.
Service was terrible. made a reservation an hour and a half before closing.. days before. Were told they were getting the table ready when in reality it was still sat and people eating... 30 mins later were told they're signing their checks so they need to buss table. Finally get sat and get told that we needed to use Togo cups because they were out (usually no big deal, but its in addition to the whole experience) put our order in.. 30 minutes later the server comes back and asks us a question about the protein we wanted on an order, which means it still wasn't in yet. Mind you now we are 30 minutes to close. They end up out of ice (again, usually no big deal but with the entire experience it was) meatloaf comes out cold (3/7 ordered it), everyone else's is kinda luke warm, wrong dressings and two never got their sides. We decided to speak to a manager who brushed everything off. Once she saw how mad we were she proceeded to send out other servers to handle her job. We were told it's our servers first day... Yet he had 3 different tables with 6+ guests at them. They must have set him up for failure. We work in food service and have never seen or received such disarray. If you're a manager, buck up and be one. Don't send serving staff out to handle something you should have. The poor girl didn't have anything to do with us but was told to handle us when we are angry. They comped some stuff off and said "this is all we can do." With tables with more than 2 guests you ask if the guests want the bill split. They tried to just drop the check and run to which we had to tell them we have 7 different guests and would need it split 3 ways (ended up paying all on one because they were being difficult even in that) from beginning to end it was a TERRIBLE experience. I can over look one or two things. But not everything. Management NEEDS TO CHANGE BECAUSE SHE DIDN'T DO ANYTHING AS A MANAGER SHOULD. What a waist of my birthday lunch. I was excited to go too. So sad.
Sloppy service mixed with average food is not a formula for success. Girlfriend may have gotten sick from the shrimp salad. Perhaps will give it another try in the future, but overall it was not the best of times.
The food and service was outstanding. My grandkids were here from Texas and they really enjoyed the experience. Thanks.
If you have chicken and waffles as an entree then the waffle needs to be great. Tender and flavorful, not hard as a rock and tasteless. Okra appetizer was good. Chicken and dumplings was ok. Drinks were very good. Music was very nice.
Great food, great service, and great entertainment!
I have eaten at Nellie’s several times and enjoyed the food and experience but this particular visit was not a good one. I was disappointed with food and service. My friends were totally disappointed also. Service was slow. Only brunch menu was available at 1:30 pm. Waffles were so tough that it looked like you were cutting a tough piece of meat. Grits were dried out. Seemed everything had been under a heat lamp tooo long.
Made reservations for 815. Had to wait an additional 15 minutes before being seated. The waitress was very charming and informative and took our orders after waiting an additional 10 minutes or so before showing up. About 30 minutes after taking the order she came back and informed us that they were out of chicken and dumplings. Why did it take that long to inform us of that? We then had to re-order and wait an additional 25 minutes for our meal to arrive. I did not receive the salad that I requested nor did we receive the biscuits that we had ordered which are an extra charge. Service was definitely off something is wrong. They were also out of several other items which is not good for a restaurant especially one that is trying to have the cachet that this one does. Very disappointed. After waiting more than an hour we finally received our meal and it was good, but it is not what I wanted because they were out of what I wanted in fact several things they were out of. Very very unprofessional. Service was very slow and in the end, they did not even offer to give us a discount or even offer to comp the meal. I was very disappointed and may choose not to go back.
I think I may have went on an off day. Biscuits were hard, but asked for more and they were delicious. Steak was way over done, waiter even noticed and asked for another one to be made. The new one was good. Not great. I will give it another shot. Live music was great.
Been here 3 times now and each time service and food were amazing. Better yet listening to a small band just made the experience even better. They haven't disappointed me yet.
Brought my daughter and her friend to finally give Nellie’s a try. It was a great visit. The food was yummy and the atmosphere was laid back/elegant. We lived it and will be back.
Jonas trivia night is always a win!
Fantastic food, amazing service and cozy atmosphere!
Best sausage gravy ever. Atmosphere was charming and service was efficient and friendly. Great meal
It was expensive and honestly, the drinks were meh. I had the Bel-Mint Julip and was disappointed. Watered down in a tiny glass. The best things were the music and the sweet potato fries!
The meal was outstanding. Fried okra appetizer was absolutely delicious and a great portion for four to share. All four of us enjoyed our meals so much, and we would not change one thing. The owner was there and greeted us, which made us feel welcome. Our server, Stefan, was wonderful. Thanks for a wonderful birthday dinner! 10/10 would recommend.
Cocktails were delicious enjoyed the appetizers more than main entree.
Great experience. Our server was very nice and attentive and our food was AMAZING! 100% would go again.
Beautiful restaurant in a quaint town. Excellent atmosphere and quality food. Would highly recommend
Absolutely love this place!! Everyone is so friendly! I came in once and then another time a month later and was remembered by my waitress. The third time I came I had another phenomenal waiter!!! Love it, food, atmosphere, hospitality. It’s a must!
James was our waiter he was great and made the Best bloody Mary !!!!
My boyfriend's first time he also enjoyed it very much....
Didn’t like to share my table. Will prefer a private table next time.
Incredible food and staff!
Enjoyed Nellie’s greatly!
My entire family went out for dinner for the first time in years to celebrate a late graduation for me from college. They all, especially my brothers, devoured their food which is shocking cause they're picky. I love their shrimp and grits and would love to have it again and again. I definitely recommend going to Nellie's. Great food, service and atmosphere.
Hostess very nice and made us feel vey welcome. Waiter was very friendly and attentive. Re: food, most of us ordered the drunken collard greens and while we all thought they were tasty there was a lot of oil in them. Also several of us had the chicken sandwich special and the chicken tasted like it had been fried in the same oil as fish. Overall things were good and we will come back again.