Like its namesake chateau, Nellcôte is is both opulent and approachable, a neighborhood restaurant wrapped in high-energy elegance. We host memorable events of all styles and our team works to craft the right menu, service and setting to ensure your event is a total success.View Private Dining Details
One of the worst meals I’ve had and so overpriced. We ordered five items and the only one we enjoyed was the bread. Drinks were way too sugary. Sirloin over salted. Brussel sprouts are billed as “roasted” but they must’ve been steamed because they were so soggy they were inedible. The pasta was over cooked and mushy, and I don’t know why you’d weigh down hamachi with olives but for some reason they did. Service was inattentive and when we said we were underwhelmed by food, nothing was offered to correct the problem. Won’t be returning.
Beautifully refurbished building. Very lively and quite loud. It looks like a great casual bar scene but We were looking for a somewhat quiet dinner and It was hard to have a conversation. The food was very good and the plating was nice.
Enjoy the west Loop and wanted this place to be good. In short, the tables were too close together, as in had to slide the table out to sit as chairs had zero slide space and no leg room once seated. Issues with food, the duck was not consistently cooked through, the end was pink. The fennel sausage flat bread, overflowed with mushrooms and lacked sausage. Valet parking was great. Won’t be back, too may better options in this area.
Fantastic food, especially the venison tartar. Great service and a very nice decor, I would definitely recommend it for any occasion.
Nellcote was just OK. We ordered a lot of things to taste off the menu and the best thing by far was the pizza. For an Italian restaurant right on Randolph St....I was surprised by that. The house-made pasta we ordered was not that great. So for pizza to the best item out of everything, that was just a bit surprising. The space is absolutely beautiful. Big and lots of pretty lights and really big bar that would be great for happy hour or just to pop in for a drink. The restaurant was below 50% capacity - on a Thursday night in the West Loop - that is a sign. GREAT for drinks, nice pizza, and to just be a gorgeous space. Not great for lots of delicious Italian options. Service was just OK.
Menu is small - not a ton of options. But our food was very good. Waitress was very pushy to order more items and rushing drinks (only one of us was drinking). She also offered 'bread for the table' which turned out to be an appetizer you had to pay for - not free like most places.
Overpriced and the service was bad. Specifically told server to exclude an item from the meal and they messed that up. Food took over 40 mins to come out. Nellcote barely had anyone inside a d still couldn't get directions right.
This is a review of sunday brunch. First of all, cleanliness was lacking. There were food crumbs on my seat when we sat down. I brushed them off. Then there were dried up food bits stuck to the marble table. We told our waitress about it and switched tables. But they never cleaned that table!! We ordered a breakfast sandwich, a pizza and smashed potatoes to share. The waitress didnt bother to tell us the breakfast sandwich came with potatoes. Also who puts ice cubes on juice (thats just me being nitpicky). The ambience is nice. Thats about it! The dirty table is really what got me.
Wish the waitress had informed us of their M-F happy hour and specials! Otherwise, great spot and would definitely come back!
Dinner was amazing. This is my new favorite italian restaurant. I’m also vegan and my server Barbara was so helpful and nice she definitely made our experience great. Will definitely be coming back a lot.
Nellcote was gorgeous and had delicious food. Server had a soft voice and barley checked up on our table.
It was a really unfortunate dining experience, especially because I had been so excited to try Nellcote. The service was terrible. Our waitress was uneducated about the wine selection and then she never asked if enjoyed our dishes. I barely touched the one pasta dish because it was terribly sweet. We had polished the other dishes and she saw the plate with the sweet pasta was completely full and didn't ask if I enjoyed it. Clearly we would have preferred a refund or to try something else. Also, the entire dinner they were setting up a for the Saturday night DJ which was completely distracting and noisy and completely deterred from our date night. Overall our experience was unfortunate and we definitely wouldn't recommend to any of our friends.
Nice place. Good food and decor. Don’t eat in the area often so no idea on prices but it wasn’t really expensive.
Food was good - interesting preparation but not totally crazy tastes. Service was sub-par however. Our waiter (and most of the wait staff) was nowhere to be found for 10 minutes while we were looking for another drink.
Waited 15+ minutes to be greeted by the server. During this time, thankfully, the host stopped by our table several times to make sure we were settled as we waited . When the server finally arrived she didn’t apologize for the delay, especially after walking pass our table several times with no acknowledgement that we were seated. A simple, “I’ll be with you in a moment” would have been courteous. The food and drinks were great as expected but basic customer service was poor from the server. Luckily the restaurant has great hosts and table staff which saved the experience.
The food was good. The service was very poor and I felt we were being rushed all the time. I would not recommend the restaurant to anyone looking for a nice dining experience. Probably eating at the bar could be OK.
Waitress was amazingly nice and knowledgeable. Food & drinks came out quickly and were both fantastic.
Overpriced food. Some of which was just downright unpleasant tasting - like the short rib goulash pasta.
A ridiculous wine list. Only seven bottles each of red and white and the cheapest bottle was over $50. I hate it when restaurants do this. Wines by the glass for 12 or $13. That is ridiculous. You can buy full bottles of most of those wines in the grocery store for that price. Draft beer was eight dollars .
The chocolate mousse dessert was not good either. You could feel the sugar crunching and your teeth.
It is definitely more than $30 or person.
Overall experience was a little awkward. They sat us down next to the window and it was pretty breezy, we asked if we could move to another table but they told us they had all reservations. The food was a little bit off. It almost tasted moldy. The only thing I must admit that the salmon was amazing it was perfectly cooked.
I would rather go for dinner. With so many other brunch options they are average. I had the breakfast sandwich it was tasty so it fulfilled my hunger but nothing spectacular. The eggs were prepared omelet style on a bun, a bit too much cheese and too much egg for a sandwich. Coffee was average to not great. The service was ok, not attentive nor provided recommendations. Many other and better brunch options.
Nellcote is one of my favorite restaurants in Chicago, and this is why we do keep coming back. I do wish their service would be just a bit better.
A restaurant week adventure. My wife and I went on a date night here and overall it was really good. The food was outstanding. We shared the bread plate which had 3 distinct types of bread and 2 butters it was warm fresh and delicious. We shared the beet carpacio and the hamachi crudo and both were outstanding. All the elements worked perfectly in the beet dish with perfect balance of flavors. The hamachi was super fresh but the elements of the dish were a bit confused. It seemed like they were trying too hard to make it overly fancy. As an entree we both had the salmon which was excellent. It was a hair overcooked (medium vs. mid-rare) but that is just nitpicking. The sides and sauces worked. We ordered the sherry time carrots as a side which were delicious. They were the perfect texture that is hard to achieve. For desert my wife had the gelato and I had the pecan pie. Again great. The food gets a solid 5. The service is what lost the star. It was very weak. It was 8 PM on a Saturday night and the restaurant appeared to be at about 80% capacity. Drinks took an extremely long time. The waiter was MIA for much of the meal and the waiter actually forgot to order the carrots to the kitchen. We thought they would come soon after our entrees. We didn't see our waiter again for 10 minutes after. When we asked about them he noted his mistake finished with another table then put our order in. It was another 10 minutes before the dish made it to us after we were done with our entree. Logically this should have been comped but it was not. Overall it was an OK experience but for $75-100 per person, I expect much better service.
We visited Nellcote during Chicago Restaurant Week, and thus did not try the full menu. My meal began with an excellent Negroni cocktail; my husband's with a glass of rosé. Starters were excellent; my husband enjoyed his beet carpaccio salad, and I enjoyed the antipasto salad. Things went a bit downhill with the entree, however. While my husband enjoyed his Skuna Bay Salmon, my Amish Chicken arrived lukewarm, and on the edge of underdone. We both ordered the chocolate-hazelnut mousse for dessert. There was supposed to be chocolate gelato on top. My husband's gelato arrived more or less frozen, with a raspberry; mine was half-melted and raspberry-free. We rarely order desserts, though, so this one was a treat nonetheless.
I should mention that dinner at Nellcote exposes you to noise levels not usually found outside gay bars; it's a mostly 80's mix, but it will leave you yelling at your dinner partner. Tables are close together, and ours, on a balcony overlooking the main dining room, was cramped. Service was inconsistent. While our waitress was a pro, there was no silverware on the table for me when I sat down, and when my entree was placed on the table, there was again a wait of about a minute before I had utensils to eat it with. There was also no offer of a refill on coffee, just the presentation of the check.
All in all, I can't get that enthusiastic about Nellcote. Our evening was a series of slip-ups—minor ones, but slip-ups nonetheless. While the Chicago Restaurant Week menu was certainly a good value, there are better Italian restaurants closer to my home.
Loved the atmosphere - so classy and quaint. Our waiter messed up our order once and ended up giving us free chambongs to make up for it. Loved the touch!
Food mediocre and service was spotty. Appetizers came out after the entree. No explanation. See no reason to return and would not recommend
Great overall but unfortunately, the service was very slow. It was restaurant week, but it wasn’t crowded and was a week day night. Staff was very apologetic about the wait, but it was still a bummer and dinner for 4 took 3 hours (we all ordered off the pre-set menu quickly after being seated). They apparently share a kitchen with another restaurant that was busier (that was the answer we got!). Cool restaurant, good food and good area - just not sure how quickly I will be back based on the wait time but would consider it.
Food was delicious and the restaurant has a great atmosphere. We went in on a Sunday evening in January and it didn't seem like the heat was really on. The restaurant was very cold - half my table left their winter jackets on. The timing of bringing out the food wasn't great either. Our apps came out right away but our dinner didn't arrive until an hour later.
We visited Nellcote for brunch on a cold winter day. Setting is beautiful, but there was a cold draft inside. Food and service were both very good.
This dining experience was made incredibly unpleasant because of the poor service and awful treatment. The host had us waiting 40+ minutes because we wanted to add a chair to our table of 3. His excuse was a chair shortage. On top of the wait, he was rude and not at all accommodating. We were finally seated and a waiter did not show up for 20 minutes. Our food took forever to come out of the kitchen and the waiter ended up bringing the wrong dishes and was upset when we refused to take them. All and all, the opportunity was there and the food was good but the service was awful. Would not recommend taking guests you care about.
The table we were given was too close to another table. B
Worst dining experience I have had in recent memory. Waited 2.5 hours for main course and never arrived. Won’t be going back.
Pretty disappointed. We went here a few years ago and had the nicest time I remember it being beautiful and delicious. I wasn’t very impressed with the food, our crackers were rock hard leaving them inedible and while the food isn’t terribly priced the wine is really expensive without many options that aren’t expensive. The decor seemed off like they removed something that made it so beautiful before... won’t be back. After $120 we left still hungry.
This unique space was very lavish in and old fashioned sort of way. The food was excellent and the service was good.
The whole meal was delicious - but the dessert course took it to a new level. Hazelnut mousse with chocolate gelato - it was simply superb.
Wait staff and service was horrible. Food was cold and did not receive one of the items ordered. Appetizer panzanella was just a salad. Tomatoes were really odd tasting. Agnolotti was good.
Server did not even clean the crumbs off the table until we left.
Noise level was so loud you could not have a conversation.
Great food and service. Went with a large group and ordered a good variety of the menu. Everything we ate was delicious.
The service received by our waitress was terrible. It was nearly 15 minutes after we were seated before we were even first greeted. At that point we were ready to order and put in our entire food order which was a salad, pasta and pizza. It took over an hour for our food to be served. Throughout our waiting time a bar staff member approached us twice to make sure we had been helped because our water glasses were empty and hadn’t been checked on by our waitress. When the food finally arrived, they were dropped on our table with no silverware or plates which caused us to wait even more.
Nelcote has great ratings and we were referred to this restaurant by friends so we were extremely shocked with the lack of service we received and that a simple order like ours required a 1.5 hour dining experience.
Food was pretty amazing and the venue is very cool. Our server Chris was affable and funny. He was also doing his best to get us what we needed but they were very slow getting food out. It took almost an hour to get appetizers and another hour plus for our entrees. They seemed under staffed but they also had a huge private event taking place so I’m thinking the kitchen just got overwhelmed. The owner was great. He went around to all the tables to check in. It’s a nice spot. We will go back.
Food was great but really disappointed with service. I don't know if they were busy or not. But we had long wait times in between food/drinks/check.