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The design is inspired by Villa Nellcôte, the French chateau where the Rolling Stones recorded “Exile on Main Street” in the 1970s. Between recording sessions (and bouts of debauchery), the band and their famous friends would gather over hours-long meals prepared by a chef who sourced each day’s ingredients from the local markets.
Like its namesake chateau, Nellcôte is opulent and approachable, a neighborhood restaurant wrapped in high-energy elegance. It’s where friends convene over food and drinks prepared with fresh, seasonal, house-made ingredients — including hand-milled flour — in a setting that feels special. All accompanied by a killer background soundtrack.
I would have said this to a manager, but good luck getting a hold of one with the terrible service. Made a reservation for 4, only to originally be seated at a table for 3. We eventually got ourselves moved. During our first round of drinks, two of us ordered draft beers, which came out warm. They said the round was on them...like we’d like our warm beers...Server came to check in on our table twice and she could have cared less we were there. Food was ok. Ordered the NY Strip personally, and it was pre-cut for me and not on the bone as advertised. When in the area, I would recommend another restaurant.
The food was excellent as always.
The atmosphere in the building was great. Very beautiful. It was not busy and they had staff on but they never came around to check on us or see if we needed anything. We had to find them and ask them when we needed more water, drinks.
Food was not great, drinks were good, service was good, setting and ambience was interesante and not in the beat way
We celebrate valentines dinner at Nellcote, the ambiance was fantastic. We could have a private conversation, didn't feel the need to shout over the background music, which was also a pretty great playlist. The food was reasonably portioned and tasted great, it's a fun spot to share plates. Our server was a character, which added to a great dinning experience
My waitress was extremely pushy that we order more expensive things on the menu. We ordered a desert and the waitress ended up bringing us a more expensive desert. She seemed to want to make our bill higher then what we expected it to be. As our meal finished we left our tip and she came up to the table while we were still putting our coats on and grabbed the tip. They seemed like they just wanted our money and for us to leave as quick as possible. Many waitress and waiters were on their phones which was understandable because it was not busy. But again our waitress was extremely unprofessional.
Very quiet on a Thursday after work at 6, only 4 people at the bar. Extremely limited liquor selection, 2 scotch options, really! And one was Glenlivet 12 year??? At 6:30 we sat at table for dinner and waitress Kate was the saving grace of Nellcote. Menu was limited, the salmon was quite good though. Will not be back. Way too many great options in this neighborhood.
I went for the pizza on a recommendation and agree that the crust is terrific. Good and chewy with quality toppings. The pasta is also pretty good (caccio e pepe, simple, not quite peppery enough). The space is too big and the bathroom felt half-finished. Most perplexing? The soundtrack. Jack Johnson from Curious George soundtrack? Smashmouth? It was such a 00s hodgepodge that I wouldn’t even call it ironic. It felt like someone left their iPod nano on shuffle. Not what I wanted for Saturday night.
Worst experience from a restaurant with really high ratings. Went here for a birthday dinner - it honestly had the ambience of a late-night bar. Songs ranged from Country Road to Spice Girls If You Wanna Be My Lover. I love these songs at a late night bar after a few cocktails - not at 8pm with a nice dinner in West Loop. It was also SO LOUD and they barely turned it down when we asked. We also had a broken table that the waiter could care less about helping us fix. It was honestly ridiculous. They also were out of EVERYTHING. We asked for the calamari and a popular cocktail - completely out of them. I asked for an extra olive in my martini (I only got one which isn't a big deal I just wanted another one) and he told me that they had a policy to only give out one olive but he would "make an exception". So if you want to eat a plate of pasta while listening to Third Eye Blind blaring in your ears, not get any of the normal items on the menu, and have an olive policy enforced, Nellcote is the place for you!
The food was good - only upside to an otherwise terrible dinner with the worst ambience and service.
It was tasty but the music was way too loud to have a conversation. I'd expect that on a Friday but this was a Wednesday and there were only 8 tables being used in the whole restaurant. No need for that high of volume. It was uncomfortable.
The restaurant was closed, even though we had a reservation with OpenTable. Not sure how this happened. I've been here previously, though and the food/service was great!
Cool space, a bit dead for a Friday night, service was ok, food wasn't anything amazing - but good.
The food was terrible & the service even worse. They were out of the 3 beers we requested as well as one of their signature cocktails (how can you be out of a signature cocktail?). During dinner, twice I requested something from the server and twice she failed to bring it. As for the food it was terrible, the appetizer was tasteless and entrée was inedible.
The food was pretty good. Our waitress was ok, super pleasant, just slow to serve. The bartenders were terrible. Served two consecutive glasses of flat prosecco, but swore it was still bubbly (the bottle was foaming as if they just shook it, prosecco doesn’t normally have a head. The atmosphere appeared really swanky, and then they had a roll of bounty paper towels just sitting on the counter in the ladies room and they were out of soap in the men’s room. The music was well chosen for the atmosphere but continuously got cranked up to the point where conversation was really too hard (and just as a reference, we are 40 and enjoy a lively scene, not 70 and complaining about the “kids” having too much fun!). While the food was tasty, we won’t be back unfortunately. Cost wise, I was surprised. About $300 for drinks and dinner for 6!
Wouldn’t seat us until our whole party of there was there, place was empty.
Insanely poor management and customer service
Amazing food! Went there for a date and we were shocked by how good the food was!
Great evening with friends and family. Food was excellent. Atmosphere terrific. Manager PC and staff were attentive and responsive. Will definitely go back.
Probably would never go back to Nellcote. Dogs in a restaurant are ok at outdoor cafes in Paris and Amsterdam but when I take clients to dinner to a restaurant which I think is a little upscale (have always thought of West Randolph as trendy, upscale restaurants), I don’t want a lady walking in with a dog in a baby carrier and sitting down in a restaurant where I am trying to entertain clients. Really ruined the dinner for all.
Was the Monday after Thanksgiving and a day after a snow storm so the restaurant was empty. Food was great as was the service.
Wonderful service. Enjoyed our meal. Solid!
Everything was just okay. Okay food, service, atmosphere. Prices were good, drinks a little overpriced for the quality. Glad we came once but probably won’t be back.
I read a lot of bad reviews about this restaurant but decided to give it a try anyway since it's in my neighborhood. Sadly, the reviews were true. Food came out cold, every dish did. And it was pasta... Service was bad. There was practically no one there which explains it. I spend almost $200 on cold, average food with bad service. I wish we went to one of the many amazing Italian places in Chicago.
Our food and drinks were delicious, however the service was not good. Our server forgot to put in some of our order, so we didn’t get any of the veggies we wanted. He didn’t come to check on us until we were basically done with our meal, so we didn’t want to want for them at that point.
Great food. Reasonable prices. Staff were very attentive and pasta was traditional and excellent.
Our waitress was terrible could not gave ever been trained in her life. I’ll never go back.
It's a fun place with a cool, trendy atmosphere. Our waitress was great and the salmon dish was excellent!
We celebrated a birthday and our server was so much fun! He really made it an enjoyable dinner for us and took great care of all of our needs. The ambiance of this place is great and I would go back for that alone when celebrating something with friends. The food was good but not over the top amazing - however we felt that it was priced appropriately and was a good value.
Food wasn’t properly distributed—everything came out at once. Server was either too busy or inattentive. Food was good.
Our friend had her wallet stolen at the restaurant and the management was not helpful. We got mixed stories that were or were not cameras. The hostess upon arrival was not pleasant and for a reservation we had to wait 15 minutes before our table was ready. No apology was given for the delay. Overall the staff was not welcoming or helpful.
Great night but it was WAY too loud for dinner and they were playing 80s music all night which was strange to be blasting at a restaurant during dinner.
Atmosphere caught somewhere between a club and a restaurant. Average food and cocktails.
It was our first time here, and I told the server it’s my sisters 30th. She was very cold, dismissive and seemed like she was constantly in a rush. As soon as we told her we don’t drink alcohol it was almost like she lost interest in serving us.
We were seated promptly around our reservation time. The ambience was trendy and modern. But Service was very slow for a Saturday night. I would expect more promptness when coming to refilling our water and basically checking if we needed anything. No complains with the food. I had the salmon which was really well done. Service needs to improve.
The management staff completely overwhelmed our waitress. Not her fault! Great food!
The food was not very good, expensive, and it was really hard to find a server to order food or after the food came
This place has good food, but slow service. Be prepared to wait in between drinks and courses. Definitely not a place you're in and out of, but great if you're looking for a leisurely dinner with friends to share food.
The food wasn’t very good, specifically the chicken and the lobster pasta. The brussel sprouts were cooked really well and very flavorful. The waitress said they were short staffed, but even so the service was extremely bad. We had to ask the hostess to even get the waitress come over. We didn’t even get water for the first 15 minutes. My friend and I ordered wine so they never gave us water, even after our wine was long gone.
Nellcote is rated 4.1 stars by 1567 OpenTable diners.