Neighborhood Services - Omni Louisville

4.2
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202 Reviews
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$30 and under
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American
Nestled adjacent to the lobby, you will naturally fall in love with Neighborhood Services by renowned chef Nick Badovinus. The restaurant features his signature self-described fare, “honest food & drink in the American tradition.” Enjoy breakfast, lunch and dinner in this warm and welcoming space, known for its perpetually relaxed vibe. With both indoor and outdoor dining that is accessible from the hotel or street, Neighborhood Services entices guests of all tastes. Please call direct for reservations on Holidays as well as for parties of more than 7.
What 202 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.3
food
3.9
service
4.3
ambience
3.9
value
Noise · Moderate
82% of people would recommend it to a friend
5
4
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OT
New York Area
1 review
Dined 2 days ago
Overall5food5service5ambience5

Our waitress, Sylvia, was AMAZING!!!! She gave great recommendations & had such personality! The food was tasty & flavorful! All 6 of us enjoyed our meals! Thanks Sylvia!

VE
Louisville
1 review
Dined on November 7, 2019
Overall2food2service1ambience4

I ordered cheddar burger with lettuce wrap and no cheddar, no sauce at 7:30. It was brought to me not once but twice with bun, cheese and sauce. Manager came and apologized and then she had another burger boxed to go and it was with a BUN again. I advent y’all received lettuce wrap burger at 9:20.

S
Louisville
4 reviews
Dined on November 1, 2019
Overall2food1service1ambience3

After two wonderful experiences here we were very disappointed tonight. My dinner salad was nothing like it was when I ordered it previously. My husbands steak was way over cooked. Our waitress was mediocre to start but then literally disappeared. We had to ask someone else for our check and even the other staff couldn’t locate her. She finally showed up with hardly a word to us when she presented our check. Sadly I don’t think we will be returning.

OT
1 review
Dined on October 23, 2019
Overall5food5service5ambience4

Nice midday visit for a pre-meeting lunch with colleagues. The shrimp and grits were selfish! Would have loved more voo-doo sauce with the serving size of grits’s

Nice addition to Omni!

RH
Phoenix
4 reviews
Dined on October 19, 2019
Overall1food2service1ambience4

Service was terrible, waitstaff did not meet expectations. Luckily shared with manager and he took care of the bill.

KK
London
6 reviews
Dined on October 18, 2019
Overall5food4service5ambience5

Good food. Great service. Would definitely recommend and plan to go again

KK
London
6 reviews
Dined on October 16, 2019
Overall5food5service5ambience5

Great food and service would definitely recommend. We have eaten here several times and it has always been consistently good

SH
Louisville
9 reviews
Dined on October 16, 2019
Overall4food4service3ambience4

My date and I decided to grab an early dinner before a show downtown. We had meatballs with voodoo sauce as an appetizer. They were absolutely delicious. If they were just a tad hotter, they would have been perfect. I had steak frites for dinner. They were extremely tasty, however, they lacked the proper seasoning. My date had the Reuben sandwich. It looked awesome. She said it was delicious. I had an Old Fashioned to drink and it was sublime. Not too sweet, not too boozy. My date had an equally delicious margarita. Restaurant is njcely decorated. It was 545 pm when we sat down, so there weren’t too many guests there. I would recommend Neighborhood Services to anyone in the downtown area.

MS
Central Coast
12 reviews
Dined on October 6, 2019
Overall4food5service3ambience4

Dinner was much better than our breakfast experience. Service staff seemed to be new and in training mode for breakfast and dinner. Good at dinner was nicely presented, tasty, and reasonably priced for a hotel restaurant. I would recommend for dinner but not for breakfast.

GG
1 review
Dined on October 2, 2019
Overall4food3service5ambience5

My family and I really enjoyed the appetizers: Hot Brown Tots & sticky wings.

The entrees were plentiful & tasted great. My only complaint is that when the plates (party of 5) were to the table, the russet frites (fries) weren't hot. I would've requested a fresh order but my guests & had didn't have the time to wait. There was also a party of 21 that came in after us, princely why our food wasn't hot. Overall the food was delicious, flavorful, with the money. I'd definitely return and recommend.

MM
New Mexico
8 reviews
Dined on September 28, 2019
Overall5food5service5ambience5

Favorite restaurant

Report
OT
San Francisco
1 review
Dined on September 27, 2019
Overall3food3service3ambience4

It was an ok experience..no problems experienced but not overwhelmed bye the food or service either..

OT
Louisville
2 reviews
Dined on September 27, 2019
Overall3food3service2ambience3

Super busy and wait staff was not very attentive. Also never got the steak for my salad.

P
Louisville
6 reviews
Dined on September 24, 2019
Overall5food4service5ambience5

Good food, cocktails, atmosphere and service. I have been here a few times each time had an excellent meal, this time the special catch of the day, halibut, was just ok.
Friends’ meals were very good.

VD
Louisville
1 review
Dined on September 21, 2019
Overall3food5service1ambience5

So the food was really amazing, I was impressed. Drinks and cocktails were great for the price as well. I had a problem with the service, especially when you are paying so much, you expect great service. The server was not very attentive, although she was very friendly. She took my fork when I was in the bathroom and my friends told her I wasnt done......Over half of my steak was still on my plate. So that was really inappropriate to me, for her to touch my plate at all when I wasnt there. Other than that, the main issue was that it took forever to get our order in because she wasnt at the table hardly at all. It was a Saturday night however, the restaurant wasnt full so there was no excuse for this.

DN
Columbus
4 reviews
Dined on September 20, 2019
Overall4food5service5ambience4

Same great food & service we experience when we dine out at Neighborhood Services in Dallas!
We are NS fans !

LL
Nashville
8 reviews
Dined on September 19, 2019
Overall5food5service5ambience5

Delicious cocktails! Service was outstanding!

CJ
San Francisco
2 reviews
Dined on September 15, 2019
Overall3food3service1ambience3

Food and drinks were good. One of the best old fashions, not too sweet.

OT
Tampa
1 review
Dined on August 25, 2019
Overall3food2service3ambience3

Food was not the best. My pasta was gummy. I was hungry so I ate it but wasn’t pleasant.

C
Indiana
3 reviews
Dined on August 25, 2019
Overall5food5service5ambience5

We had a great experience! Robert was our server and he was wonderful! He was very kind, engaging, and remembered our names, anniversary and our hometown throughout the dining experience. Also brought us champagne and strawberries for our anniversary.

CR
Louisville
3 reviews
Dined on August 17, 2019
Overall5food5service5ambience5

I had the bbq shrimp and grits and banana pudding. Both were delicious. Our service was great, prompt and professional.

C
Indiana
4 reviews
Dined on August 13, 2019
Overall5food5service5ambience5

Wonderful dining experience!

P
1 review
Dined on August 10, 2019
Overall5food5service5ambience5

We were treated like the only diners there. The service was top rate and the food divine. Can hardly wait to go back & try the lunch & dinner menus. Highly recommend it.

DG
1 review
Dined on August 3, 2019
Overall5food5service5ambience5

We love this place!!! The staff is amazing. We got engaged here on Valentine’s Day 2019.

GR
1 review
Dined on July 27, 2019
Overall1food1service1ambience1

We were sat promptly and then nothing. No drinks, the table behind us had been waiting for our server. He was so far in the weeds and no one else was helping him. The hostess just said ‘have a good night!’ like we had been there all night. Horrible service.

K
Cincinnati
1 review
Dined on July 7, 2019
Overall5food5service4ambience5

My husband and I had Sunday brunch here while in Louisville for the weekend. We initially chose Neighborhood Services because of proximity to our hotel and the online menu. It can be tricky for us because we tend to want food from very different ends of the spectrum. We easily had a variety of things to choose from. We were promptly greeted by our server who gave us excellent service throughout our time there. Our food was really delicious! We were lamenting the fact that we would not be able to come back for dinner (only becauae they would be closed). I would highly recommend Neighborhood Services! Great service, great atmosphere and GREAT FOOD!

MR
Louisville
1 review
Dined on July 6, 2019
Overall5food5service5ambience5

Great dining and great atmosphere. Good to enjoy others company

j
St. Louis
8 reviews
Dined on June 26, 2019
Overall5food5service5ambience5

Great downtown spot - easy to walk in off the street. Fun menu with lots of wonderful options both local and national favorites. Staff is always friendly and helpful.

E
Indiana
2 reviews
Dined on June 23, 2019
Overall5food5service5ambience5

Great fresh menu. Fast and friendly service.

OT
Louisville
2 reviews
Dined on June 22, 2019
Overall4food5service5ambience4

the only problem was the chairs are very hard for setting as long as we sat.

j
San Francisco
7 reviews
Dined on June 15, 2019
Overall4food4service3ambience4

The food was excellent however our waitress would disappear for quite some time and I think we were the only table she had. We had to ask for her a couple of times. One to take our order and the other to bring our check. Also our drinks sat on the bar a good 10 minutes before she brought them to us...

MJ
Louisville
10 reviews
Dined on June 15, 2019
Overall5food5service5ambience4

Service was great, atmosphere was fun, food was delicious!

BL
Nashville
17 reviews
Dined on June 15, 2019
Overall3food4service2ambience4

For the most part the food was delicious; however, the service started off horrible and was hit or miss throughout! We visited on A Saturday around 12:20 before attending a show at the Kentucky Center. The place was not busy. When we set down our waitress came to our table very flustered. She asked if we would like water, and we answered yes. Time passes and she doesn’t come back. We then stopped another waitress who was setting tables to ask if she could get our waitress. It took 5 plus minutes for her to come back and again she was very flustered. Finally we told her we had to be done before 1:30. She said she would need to take our orders right then which was fine (we had plenty of time to decide). We ordered 2 appetizers, the avocado hummus (delicious) and the hot brown tots (very good). Then we each ordered our meal. At the end of the food order 2 in our party asked for beers. She took the order and was gone. Forever goes by and our waitress is no where to be found. We finally flag the manager. We tell him we ordered beers and our worried something happen to our waitress. He quickly goes and gets the beers and tells us their on him (he did NOT take them off the bill). He also says he will check on our appetizers. They shortly arrive. Our waitress returns like a new person and we shortly get our food. We ask for another beer and she brings it right back. Later we ask for another and it takes forever. Overall, the food was good but the service lacks and who wants to pay that price for bad service. Food Review: Steak Frites : very good with sauce on side. Rueben: very good. CauliflowerBurger: ok, not great, maybe should have been cooked longer.

PN
Chicago
11 reviews
Dined on June 14, 2019
Overall5food5service5ambience5

We enjoyed 2 wonderful meals
Here during our stay ! The food
Was
Delicious , we loved the Hot Brown Tots , and the chicken sandwich! Our server both evenings was Lydia , she was the sweetest person , delightful, knowledgeable about the food and area , and helped to
Make our experience full
Of warmth and fun !

OT
San Francisco
8 reviews
Dined on June 13, 2019
Overall5food5service5ambience5

This is a Great 👍 Place! Yes In a hotel, but I am a local and I enjoy coming here for Breakfast, Brunch, and Lunch either for laid-back chic ambience and the wonderful food faire or just to get away from the hustle bustle. Great Window tables & booths, large space, great place for Everyday Dining, Social meetup or Business meetings!
Barbie is so far my favorite Server 💃👏🌺!

KT
1 review
Dined on June 9, 2019
Overall4food4service4ambience4

A great place to go for Sunday brunch. Delicious selection and large portions for a good price. Note, they do not serve the brunch past 11 on Saturdays.

DD
Louisville
5 reviews
Dined on June 8, 2019
Overall4food4service4ambience4

The restaurant had a modern, industrial decor. The service was very friendly and prompt. We LOVED the wings appetizer. We also ordered a ruben sandwich which could be improved on. The prices were reasonable for a hotel establishment. We would definitely return.

M
Louisville
6 reviews
Dined on June 4, 2019
Overall5food5service5ambience5

Fabulous restaurant, quality of food and service impeccable. Phyllis and Barbara made our experience perfect. They accommodated us moving tables out of the sun, even putting a pitcher of ice tea on table by us out of the sun so we could access easily. They were also both fun and engaging. Will be back!

JL
Louisville
1 review
Dined on June 2, 2019
Overall4food4service4ambience3

Breakfast was very good. My wife's pancakes were tasty and the pecan flavored syrup was interesting. The corned beef hash was unique. Unlike most hash that is served browned and crispy, this hash was served "wet" tossed lightly in a flavorful, savory glaze. The corned beef chunks were a little toothsome, but overall a very good dish. I would definitely order it again

WB
New Orleans
13 reviews
Dined on May 26, 2019
Overall3food3service2ambience5

Great atmosphere but overall a disappointment. They must have been short staffed the night we went bc the service was pretty bad. It took a really long time for waitress to take our order although the restaurant wasn’t very crowded and she never checked on us except to bring the check. We ordered brussel sprouts to eat as an appetizer and they were just okay - not bad but not much flavor as most restaurants. Caesar salad with steak was fair (steak good but salad was not) and we also ordered the pork chop with mashed potatoes and succotash. The serving of mashed potatoes took up half the plate and was kinda gross bc it was so large. And the succotash was poured on top on potatoes. Not a good presentation and taste was just okay. Maybe other food items would be better but our choices weren’t good.