Neighborhood Services - Omni Louisville

4.4
139 reviews
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$30 and under
icon/ic_cuisineCreated with Sketch.
American
Nestled adjacent to the lobby, you will naturally fall in love with Neighborhood Services by renowned chef Nick Badovinus. The restaurant features his signature self-described fare, “honest food & drink in the American tradition.” Enjoy breakfast, lunch and dinner in this warm and welcoming space, known for its perpetually relaxed vibe. With both indoor and outdoor dining that is accessible from the hotel or street, Neighborhood Services entices guests of all tastes. Please call direct for reservations for parties of more than 6.
What 139 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.2
service
4.4
ambience
4.1
value
Noise · Moderate
80% of people would recommend it to a friend
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OT
Louisville
3 reviews
Dined on March 15, 2019
Overall 5food 5service 5ambience 5

Daughter Birthday

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JT
Louisville
1 review
Dined on March 9, 2019
Overall 2food 3service 2ambience 3

I made a reservation on Open Table several weeks prior. When I arrived for our reservation, I was told we would have to wait because they had a lot of walk-ins. So we had to wait for 30 or 40 minutes. I was very disappointed as was my party of 6 so I guess your restaurant doesn’t consider a “reservation,” a real reservation like other fabulous restaurants I’ve been to downtown.

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D
Louisville
3 reviews
Dined on March 9, 2019
Overall 2food 4service 1ambience 3

Food was good, but service was very poor. It took well over an hour to get our meal. We ended up flagging down the manager to have him check the status. Upon telling him we'd been waiting an excessive amount of time for our food, his reply was: everyone is waiting. And, not once during that long wait did our waitress come to see if we needed additional drinks or water refilled. We even had to track down the waitress to get our check so we could get to our concert.

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AK
Louisville
2 reviews
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

The breakfast was wonderful; coffee just right and the service was awesome!

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AE
Atlanta
3 reviews
Dined on March 3, 2019
Overall 1food 3service 1ambience 3

The customer service is horrible!!! We made reservations for 6 adults with a child and were given grief about having to add a highchair once we arrived and there were only 6 seats. Then the hostess and three waitresses proceed to ask a table of customers (who were already eating) to move to another table so they could push their table up to ours!!! Absolutely horrible!!! The service was incredibly slow...I'm talking it took 30 minutes and having to ask multiple times to have a drink refilled. Save your time and patience and go somewhere else.

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TH
1 review
Dined on February 23, 2019
Overall 5food 5service 4ambience 5

The Pork Chop and Avocado Hummus were so delicious! The seasoning and portion was perfect! Atmosphere was great too! Definitely recommend this place!

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X
Washington DC
16 reviews
Dined on February 17, 2019
Overall 3food 3service 2ambience 4

We had a great experience for breakfast but dinner was a little different. Our waitress was pretty odd and the food was not as abundant as it was for breakfast. I got the wedge salad and it was super tiny! My husband ordered a drink that never came. I would still go back for another try but we didn't have the greatest experience for dinner.

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SH
Las Vegas
4 reviews
Dined on February 17, 2019
Overall 1food 1service 1ambience 3

I’m literally the easiest going diner ever . But this place was terrible. The food overpriced and mediocre . The service the worst I’ve almost ever experienced. Might go back for a drink sometime but will never ever go back to dine .

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X
Washington DC
16 reviews
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

We had a great breakfast with friends. Lot's of great GF options. The oatmeal was great. Our friends enjoyed their eggs benedict. Service was perfect.

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OT
Louisville
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 4

Our service was exceptional and out reservation was highly upheld. Zero wait time. Delicious good with a lot of options. Great house drinks! Try the Last Samurai and the Chicken & Waffles :)

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OT
Louisville
2 reviews
Dined on February 14, 2019
Overall 5food 5service 5ambience 4

Valentines

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MN
Charleston
9 reviews
Dined on February 14, 2019
Overall 4food 4service 4ambience 4

We really liked this place. The Hot Brown tater Tots were wonderful. The Shrimp and Grits were very good and the Chicken and Waffles were amazing! We recommend!

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e
New York Area
1 review
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

A wonderful, low-key place to eat. Great food and great service.

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DD
Washington DC
27 reviews
Dined on February 8, 2019
Overall 4food 4service 5ambience 4

Visiting Louisville for the weekend these were all good but not great. Overall a good dinner & dining experience.

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OT
Chicago
2 reviews
Dined on February 4, 2019
Overall 4food 4service 5ambience 4

Lydia was a fabulous server! Food was good but had to send back the asparagus appetizer as is was greasy and soggy. Second order was as good as the first time last week

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LF
Louisville
3 reviews
Dined on February 4, 2019
Overall 3food 4service 2ambience 4

We arrived at the restaurant exactly on time at 6:00 PM. We were seated promptly. (That was the last prompt thing that occurred.) We told the server at 6:05 that we were attending a concert nearby at 7:30. We ordered drinks immediately. It took over 20 mins to get our drinks and the restaurant was not overly busy. (The server apologized and told us that a bartender did not show up. The server then tried to expedite our drinks.) We ordered appetizers with the drinks. The apps arrived shortly after the drinks. (The apps and the drinks were delicious.) After waiting an hour for our food, we asked a different server to send over the manager. He seemed INDIFFERENT to our plight. Instead of trying to expedite our food, he simply said, "I don't know what went wrong." Once the food arrived, our server again politely apologized. The server asked the manager to discount our meal. He did not. The server did discount our drinks. NOTE: The server was very apologetic; and we appreciated that attitude. The manager seemed unconcerned that we were going to be late to our venue because of the restaurant's mistake. *Three tables next to us came in after us and left well before us. Had the manager taken more responsibility, we would not have been nearly as disappointed.

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I
Louisville
14 reviews
Dined on February 2, 2019
Overall 5food 5service 5ambience 4

Wonderful dinner. The food and service were both excellent.

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OT
1 review
Dined on February 2, 2019
Overall 3food 3service 5ambience 4

Portions seem to have gotten smaller. Drinks were very expensive for size. My husbands steak was ordered medium and was very dark and flavorless. 5 of us went to dinner, none of us were impressed.

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MJ
Louisville
55 reviews
Dined on February 1, 2019
Overall 5food 5service 5ambience 5

Great food and service!!! We ate there for breakfast and supper on a two day visit to the Omni and it was fabulous! Servers were well informed and guided us to excellent choices! Voodoo Sauce is a must!

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OT
Chicago
3 reviews
Dined on January 24, 2019
Overall 3food 4service 2ambience 3

Not crowded at all. Took a while for the appetizer to come out and then the food followed to soon Well we were still eating the appetizer. Kind of weird that our server told us to not get the shrimp and grits because it wasn’t a good value. This was our third time here and the food was consistently good

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OT
Cincinnati
2 reviews
Dined on January 12, 2019
Overall 5food 5service 5ambience 5

Our second time there. Food is good so is the service. I love the hot brown tots and ordered that as my main dish. The breakfast omelet is out of this world good.

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AS
Louisville
1 review
Dined on January 4, 2019
Overall 5food 4service 5ambience 5

Excellent server!

We were celebrating my grandmother's 80th Birthday and she made her feel special.

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AT
Louisville
2 reviews
Dined on December 25, 2018
Overall 4food 4service 5ambience 3

Christmas Dinner - Nice and quiet with only a few other patrons. Mariel was friendly and appropriately attentive. Both of us had the halibut special. Very sl. overdone, but still flaky and flavorful. Would repeat.

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JP
1 review
Dined on December 24, 2018
Overall 3food 1service 5ambience 5

We have dined here before with good experiences. This visit was not a good food experience. Our server was great, but the quality and taste of food was poor. Our party of four four had one decent dish, the other three were not acceptable.

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SG
Louisville
3 reviews
Dined on December 24, 2018
Overall 4food 5service 4ambience 5

It was Christmas Eve and one of the few places open. Service was a little slow but our server was very nice I think just super busy. Beautiful restaurant and hotel!

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n
Louisville
14 reviews
Dined on December 19, 2018
Overall 5food 5service 5ambience 5

Great location, good menu, nice to visit downtown again.

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SN
1 review
Dined on December 19, 2018
Overall 5food 5service 5ambience 5

Menu is extensive. Food is delicious. Great service.

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BB
1 review
Dined on December 18, 2018
Overall 5food 5service 5ambience 5

The food was delicious but, our server, MALLORY was super helpful making recommendations and very knowledgeable about the ingredients in various dishes. She was attentive, but not annoying. Very sweet and enthusiastic about the quality of the food.
:)

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I
Louisville
14 reviews
Dined on December 15, 2018
Overall 5food 5service 3ambience 4

The food was delicious and the atmosphere was fun on a Saturday night. Will definitely be returning.

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SO
New York Area
1 review
Dined on December 15, 2018
Overall 5food 3service 4ambience 4

Food was heavy and not that tasty.

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SE
Louisville
20 reviews
Dined on December 14, 2018
Overall 5food 5service 3ambience 5

Great environment for a girls luncheon! Delicious food and drinks.

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l
Louisville
12 reviews
Dined on December 12, 2018
Overall 4food 4service 4ambience 5

The avocado hummus was divine. I only wish the pita points were baked instead of fried. Cauliflower steak was also great! Will definitely return.

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GA
Phoenix
4 reviews
Dined on December 9, 2018
Overall 5food 5service 5ambience 5

Hazel was our server, she was super friendly and efficient. Food was delivered to the table quickly. Very nice dining experience!

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NA
Louisville
7 reviews
Dined on December 8, 2018
Overall 4food 4service 4ambience 3

I am usually not a fan of restaurants inside hotels, but I must say, myself and the group I was with were very pleased with this restaurant. We did come in the "side" door and no one even acknowledged us for a couple minutes telling us to go to the "other" podium and the one we were standing at was a "dummy podium". After that tho, everything was very nice and pleasant. Server was very sweet and food was very good. burgers were huge and cooked darn near perfect! They have a secret sauce that is good as well. One in the group got a club sandwich and it was huge as well. Drinks were good, even though I think they were skimpy for the price. Overall, if I were in Louisville again, I would use this as an option.

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TL
Louisville
1 review
Dined on December 8, 2018
Overall 5food 5service 5ambience 5

The food was fantastic and the service was superb.

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M
Houston
3 reviews
Dined on December 6, 2018
Overall 1food 2service 1ambience 2

Terrible. 30 minutes to get a bottle of champagne. It never came. We left. Food was mediocre at best.

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NS
1 review
Dined on December 5, 2018
Overall 3food 3service 2ambience 2

Best menu item we tried was the brussel sprouts. The porcini mushroom burger was not edible. Very Very sweet. Tasted processed, not fresh and no one at the table liked it. The service was not there. We had one drink because we were never offered another. Never asked how it was. Had to ask for water refills and our check. Do not recommend. There are too many other great places in Louisville.

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H
New Orleans
1 review
Dined on December 3, 2018
Overall 5food 5service 5ambience 3

Very pleasant staff and timely. Delicious food and great atmosphere.

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OT
Indiana
1 review
Dined on November 22, 2018
Overall 5food 5service 5ambience 5

Wonderful -celebrating birthday on Thanksgiving

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RN
Louisville
4 reviews
Dined on November 19, 2018
Overall 5food 5service 5ambience 5

The food was fantastic and the service was perfect. The pork chop was really good, and the chicken and waffles was one of the best I have ever had.

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