Neighborhood Services - Frisco
Service was absolutely awful.... had to ask for service, hostess was great and accommodating, when Steve finally came
Over didn’t get any better. We frequent both Neighborhood
services locations and typically have great service. I do a lot of business dinners here. We took out of town guests tonight and were severely disappointed. We felt like an inconvenience and even when expressed our displeasure, not one apology. If busy, could have understood, will rethink our go to place.
We always enjoy sitting at the bar. Kareem (sp?) is outstanding. They have a lot of different food choices...I have loved everything we have ordered.
We had reservations at 8:30 pm. Got there at 8:20 and waited 30 minutes to get seated.
We did have to wait 20 minutes for a table with a reservation.. the portion for my meal was a lunch size for dinner.. the drinks and food for 4 all came out at different times which was awkward. We finished the evening in the ladies room after it was serviced, but the sink area was littered with trash.
Good food in a cool sitting that is easy to get to. Fun watching the kids throw footballs on the field next to the joint, who knows, maybe you will get a glimpse of a Cowboy.
Try the meatball for starters.
Excellent as always
The service was almost not present. The staff we interacted with seemed like they had just been very busy and were a bit tired. Took time to order anything, however what we ordered was fast once the server came back to our table. I wasn’t impressed with the amount of food or quality for the price. We both had steak and nine was rare instead of medium rare. I couldn’t finish it due to how raw it was. I never complain in a restaurant- I don’t want anything for free. The ambiance and environment was very classy yet rustic.
The food is always consistent and the service is fantastic
I was a little disappointed to be honest. The server who greeted us was great but our actual server was absent a lot , forgot my drink and when I asked forgot I’d even ordered it. The sandwich was great but both our fries came out luke warm which is always off putting. Overall it really felt like a hotel restaurant and not a restaurant within a hotel. Not sure I’d go back
Great service. Food was great. Great portion size. London broil and steak frites were awesome.
Good food. GREAT waiter. We had reservations for 2 for a "date night", arrived 10 minutes early, and the "hotel side" hostess put us directly in front of the front door and under a loud speaker next to the bar. We asked her if we would be getting the outside (cold air) at this table and she said no, you shouldn't. Well, we did. COLD air every time the door opened, and that was a lot on a Friday night. My hubby and i looked around and there were two booths nearby that when we asked the "street side" hostess if we could move, she accommodated. MUCH quieter and warmer out of the front door entry and a tad distanced from the bar. Waiter even commented that he was surprised she put us in the original location that she did for a "date request". Ended up being a great evening though; wonderful waiter, yummy drinks, good food....just an unsteady start.
Great food and service as always
The food was awful. The steak came out cold and the fish was tasteless. The server was completely obtuse to the continued issues with the food. Just a bad experience.
Good food and good service
We love having breakfast here. They have the best breakfast for the price. Large portions and great coffee. It is usually quiet and a very enjoyable ambiance.
We use to really love this place. It was our “go to” restaurant for awhile. When I made the reservation for NYE, I expected the same good food/service like before. Boy was I wrong! It has gone way down!! It was a very disappointing experience, especially for NYE. The food was fair at best and the service was worse. The waitress had zero personality and clearly didn’t want to be there. The hostess and bartenders were great, on a positive note. However, that will be the last time we go there. It has turned into a “hotel restaurant” and nothing to write home about.
Celebrating New Years Eve.
We will crave the voodoo sauce until we return!! We ate here for NYE dinner and were blown away by the food. We stuffed ourselves so much we could barely walk to our room, but it’s one of the best meals we’ve ever eaten. Go. Immediately.
We have eaten at the Neighborhood Services in Dallas and really enjoyed it there. However, this restaurant located in the OMNI Hotel was a disappointment. It was New Year's Eve at 5:00 so it wasn't busy yet. The hostess asked if we had reservations I said yes, she replied "Well I'am are fully booked". I presume she didn't hear my reply. When she realized I had reservations she didn't apologize for her mistake just showed us to our table. She wasn't rude but she wasn't pleasant either. Our waitress was just okay as well. She never mentioned her name, until I asked. She didn't say "welcome", "have you been here before?", "Happy New Year" etc., nothing special about this place.
Zack was great and we had an awesome time.
I went on Christmas but was completely underwhelmed. The staff were running around clueless, they said they couldn’t seat us right away because we were 15 minutes early for our reservation, but then sat a same sized group with a later reservation before us. Bartender had an attitude, waiter tried his best but would disappear for 20-30 minutes at a time. Food wasn’t horrible, but I was told by the regulars I went with it was far below what they’ve had before. Will not be going back and won’t recommend it to anyone.
Went Christmas evening. Had a 6PM reservation. The restaurant was about 1/4 full. Not busy. No one approached our table for 30 minutes. We signaled for a server to come over. He was waiting on every other table around ours. He said he would take our order, but seemed puzzled as to who was our server. I think he was scamming us and just had not come over. Despite being early, they were out of some items on the menu. Two of our 3 had the Christmas Prefix menu. They had the smallest salads I have ever seen. Our server said they would be happy when they saw the entree. Their entrees were large portions. The food was good. The service was slow all evening. We waited for 20 minutes for our server to take my credit card. By the time we left, we just wanted out. We were there twice as long as we expected.
Had a great time for our Christmas lunch. The service was impeccable and the food was delicious. Thank you for making our special day a great experience.
The nachos are amazing appetizer along with their steak! Dark and calm ambiance. Nice location
Reasonably priced meals. Excellent cocktails.
Warren was awesome!
Warren was an outstanding waiter! Always a great time at Neighborhood Services, but he went above and beyond yesterday!
Excellent all round.
We are there a few times and was always very happy with the quality of the food and service.
Service was exceptional ...our waiter was friendly and funny. Food is always great and wine that was recommended was equally as delicious.
The value just isn't there, but then again, this is not a value type place. We got a few apps, and once cocktail and we left with a $40 tab.
Really nice to be in the midst of the star, but we left here and went to another restaurant.
Service was pretty miserable for such a pricy establishment. We were seated for over 15 minutes before we were asked if we would like to order a cocktail while we waited on my brother to arrive while fighting traffic and parking. Once we finally ordered it was another 15-20 before our drink even arrived at the table and every time the waiter came over he kept blaming the delay on a large party that had just been seated in the back.
We order the Nachos as an appetizer - they came out looking fantastic and tasted great as well. However we ordered before the nachos came out and it seemed to take quite a while for the food to follow. My husband ordered a burger and my brother and I order the Steak Frites.
My husband said the burger was good - they do have good reviews for the burgers. My steak (cooked Medium) and my brothers steak (Medium rare) were both cold almost all the way thru. It took me getting to the very center slice of my steak to get a warm slice. Not Pleased at all. We were at that point too hungry and over the excuses of the waiter. By the time we were done with the meal we were practically trying to flag someone down - any waiter down so we could pay and get out.
Not sure what the problem was with the service - it seemed like they have plenty of staff working for a Friday night. Not sure if its the training or the location but gosh the review for this place stand completely true and make me very nervous to try another neighborhood services in the future. I am definitely not recommending this location to anyone looking for great service, cocktails or food. In a city with more restaurants than NYC this place is gonna need to step it up. There are far better choices within the same block.
Christmas lunch - was lovely!
Food was great and so was the service! Always find them to be consistently good.
We could not see TVs and prices were a little high for value and experience
Excellent food and service. Their food never disappoints
As always great food and great service!
All was good, Monday night dinner the week of Thanksgiving so the restaurant was empty - other than that it was great!
The Server was friendly and well-versed. He took his time to explain the specials and make recommendations. Everything was served in a timely manner and was delicious! I think Voodoo Sauce can make ANYthing taste better!