Underground delivers an intimate experience where you can Drink, Taste and Hear
Nashville Underground celebrates the rich history of Music City combining all the
elements that make Nashville so unique.
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
Fried Green Tomatoes
local green tomatoes, italian-breaded
Mac & Cheese
Ordered food and it took 75 minutes to arrive. When it did, it was cold. Wait staff had to be flagged down to get drink refills. Even then, we were only able to get one refill during that timeframe.
Waited 2 hours for food that never came. Had 1 server for 20+ tables
They had a
When we were asked for our credit card when ordering it made the place feel very cheap
Food was cold and saw our waitress twice. Got our own drinks and Bill at the bar.
Awful, we were told that they don’t take reservations on weekends and had to find a seat or wait. Then at the end someone asked for our name yo fill open table. Ridiculous
Open Table menu did not match the actual restaurants’ menu…disappointing. Noise level was very loud. Food okay. Service was above average. Wouldn’t go again.
We made a reservation for 9, and our table was only set for 6. We waited a bit for them to reset something new, where we learned there are no servers and we have to order at the bar. The bar was extremely slow, and it took over 90 minutes for us to get our food. Expectations were just improperly set and unfortunately left us finding more and more setbacks throughout the evening.
The service was what’s expected the environment was great view was great food was kind of cold ! Was charged for drinks that wasnt ours but the mistake was fixed i would visit again
It was a fun (and very loud) place to take out of town friends - walkable to all the venues. The food was very good with nice portions - no one left hungry.
They did not have waitresses in the bar area so it was just bartenders working the whole floor.
Best food, atmosphere, view, and food!! The staff was absolutely amazing and so attentive and sweet! I will definitely be back!
They were short staffed & still managed to produce amazing customer service and incredible food. Would hugely recommend!
Server was great. A little loud for us. Clean and spacious. Typical bar food, good but nothing special.
Waitstaff was awesome. Location perfect!
When we showed up for our reservation they had a couple of tables for us to choose from. We chose to sit on the rooftop next to the bar. The bartender comes over and informs us she is the only one their and we would have to order for bar service instead of a dine in experience. We also continuously had to remind her of things we had ordered but she had forgot. It was not the servers fault as there was a large crowd that came in right after us. But everyone had reservations and the place was not properly staffed. And the menu had a couple errors on it that I had noticed. Other than that it was a great place with great food.
Loved the environment and the bull. Great food, great view on the rooftop, and great service.
Grunge fest. “Them cinderblock walls ain’t ever been cleaned.”
Staffing still not up to par. Don’t expect a decent or consistent cocktail.
We had a diff understanding the type of restaurant/bar it was from pics etc. waitress was nice, apps were served with food didn’t like that and tip was added to bills but not on second copy as if were added in fact said not added causing most to double tip. It was not what we were looking for but for bar food it was cooked well and had great flavors. They actually said in open table we didn’t come to reservation which was annoying as well. We were there all 20 of us
The service was very bad. It was hard to get a servers attention and one of the servers put someone else’s food and drinks on my tab. Also the auto moat ic 20% tip on our bill should be specified bc I added an addition tip not knowing and the service did not deserve a more than a 20% tip.
Went there for a bachelorette party and made a reservation back in March. When we got there, they said they weren’t doing reservations which was kind of annoying. Why have it available then? We were able to find a table but the food wasn’t delivered for 2 hours and not all at once. One section got their dinner first and we didn’t get ours until after the girls had eaten. When we finally got our food delivered, the bar tender messed up the order and forgot to add a girls meal. She was also very rude and told us we had to pay for it… I’m not sure why when we had ordered and she was the one that messed it up.
I would not recommend eating here. Please also avoid making a reservation through this app. It’s a fun place to drink but other than that I give it a 1 star.
I was just told that even after putting a reservation a week in advance, it would be an hour wait. Don’t waste your time here. Ridiculous.
No waitress. Not enough staff.
We went early evening on a very rainy day! We wanted to try the Nashville Hot Chicken. It did not disappoint! The bar tender was our waitress. She was really nice! We even bought a tee shirt to commemorate our night.
Peace and Blessings
Waited over an hour for food and the restaurant was empty
We went for Sunday Brunch on our last day in Nashville. It was raining, so our intention to sit rooftop was interrupted, but did not stop staff from making it a great time. The bar was a bit under stocked, assuming due to the nights before, but we found something to enjoy! The chicken and biscuits were outstanding!
Service was absolutely terrible. We had a new server and tried to be understanding but she never came back to refill drinks. After an hour of waiting for food I went to ask about our food, she was checking her phone and our food had been ready and sitting waiting for who knows how long. Cool spot, nice rooftop, not at all crowded, service just did not care about anyone. I would not go back here for a meal unless I was not in a hurry or wanting warm food.
DO NOT GO HERE!!!!! EVERY OTHER BAR ON BROADWAY WOULD BE A BETTER CHOICE!!!!!Showed up for reservation and we were told to go up to the roof. We exited elevator and the was what appeared to be a hostess stand. Waited for several minutes for someone to come address us. Then we tried to call over one of the waitresses, we were ignored. Finally just sat ourselves out on the patio area. Waited 15 minutes and no one came to take even a drink order. Went onto 5 other bars on Broadway and even though all were busy, we were treated much better than we were here.
Food was great! I felt bad that the server had the entire level by herself, but we never had to wait too long for her to come by.
We had to order the food at the bar as there was no service. The bull riding was fun.
Service,food, and experience was great
Made a reservation to eat there and once my party of 7 got there, there wasn’t a hostess in sight. I approached the bar to ask a bartender how to be seated and I was told to just find a table and then order at the bar. The only tables available were on the roof and it was windy. We were excited to be there but really disappointed in the service. We ended up leaving.
Loud and obnoxious. Will never go back............
It was rather loud and the service was very slow. Food was great though!
This was the WORST service I’ve ever experienced. We had reserved a table for a bachelorette party and confirmed in advance. When we got there, we had to talk to four different people just for the woman to tell us that they don’t do reservations and if we could find a table we could have it, but good luck. They said they were too busy to get a manager and basically turned us away. Why have reservations on your site if you’re 1.) not going to take them and 2.) be SO RUDE to customers
We, a party of 2, arrived on a Saturday after booking a 1:00 reservation. No hostess checked us in and we seated ourselves on the third floor outdoor patio. Nobody served us for about 20 minutes. We had to go order drinks at the bar. Drinks came and we placed food orders with the waitress. We waited forty minutes for our appetizer (pulled pork egg rolls which were delicious!). Our main course never came out. In total we waited TWO HOURS. When we went to ask at the bar if they had any idea where food was, they simply said “sorry, we’re really busy.” We cancelled the food order and then left. Never even got to try. Service was terrible. And they automatically charged 20% gratuity! Insane!
CDC guidelines are not followed by staff and therefore not enforced with patrons. Would not recommend if you are looking for a place to eat and enjoy the ambiance.
Do not book this restaurant for a meal. We arrived with a party of 7 at for an 8pm reservation. There was a line out the door and I showed the girl at the door our reservation, and she said they don't take reservations at 8pm.
I had to argue with her for several minutes to even let us in the door without waiting in a one hour line. We sat down and never had a server. We asked at the bar and they said we could order food at the bar and take it to a table. The bar was packed and it took us an hour to get drinks and food. This was not even close to the dining experience we were hoping for.
We liked everything about this place until they kicked out our whole bachelor party after one of us stumbled once when at the bar. They didn’t mind over serving us and taking about $800-$1000 from us though at the bar prior to getting kicked out though.
You’d think they would just start giving us water since we were there having a good time and spending money for 5 hours. Not escort 6 of us out.
the service was the worst i've ever seen. definitely do not go during the day
Made reservations for 4 people at 5pm (the last table available). We arrived, ID's checked, and were sent up an elevator -to the wrong floor. After finding someone to ask we were sent to the correct floor where there were no customers, only people cleaning tables. We were never acknowledged, and decided to take our chances elsewhere. The Stillery had tables available and great food!
Nashville Underground is rated 3.6 stars by 177 OpenTable diners.
Nashville Underground does offer gift cards which you can purchase here https://www.nashunderground.com/shop/nashville-underground-giftcard.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.