Napier's @ Oxford Thames

Napier's @ Oxford Thames reviews from people who’ve dined at this restaurant. Based on recent rating.

1. W

   William

   London2 reviews

   5.0

   Dined on April 17, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We stopped at Napier's for my daugther's 6th birthday. The staff made her feel really special - the table had a birthday card and a small banner, she had a birthday candle and cake, and a complimentary drink for all the family. We all felt special. The food was just as good as the staff. It was a lovely meal and we stayed much longer than expected. Akisha, our waitress was very attentive and looked after us extremely well. In particular, because our daughter has allergies so we need to be careful about her food.
   

   Napier's @ Oxford ThamesResponded on April 19, 2025

   Hello Willian !!!! Thank you so much for your wonderful feedback! We're absolutely delighted to hear that your daughter's 6th birthday celebration at Napier's was such a special experience for you all. It’s always our goal to create memorable moments, and we’re so pleased the little touches – like the card and drinks – helped make the day extra festive. We're especially glad to hear Akisha took such great care of you, particularly with your daughter's allergies. Ensuring our guests feel safe and well looked after is incredibly important to us. We’ll be sure to pass on your kind words to her – she’ll be thrilled! Thank you again for choosing to celebrate with us. We hope to see you and your family again soon!
   

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2. D

   David

   London2 reviews

   4.0

   Dined on April 4, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food and Service very good would of been better if there was an a la carte menu
   

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3. M

   Michelle

   Berkshire1 review

   5.0

   Dined on February 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We came for my boyfriend’s birthday and the staff made it very special with a bottle of free bottle Prosecco.. the service was fabulous as was the food, which was presented beautifully.
   

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   Napier's @ Oxford ThamesResponded on February 24, 2025

   Hello Michelle, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed the experience in Napiers . Your feedback means a lot to us and helps us continue to improve. We look forward to serving you again soon! Mihai Serbuta Food & Beverage Operations Manager
   

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4. J

   Julian

   Berkshire2 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   A lovely hotel restaurant, where the food was very good, the service amazing, and a lovely relaxed ambience.
   

   Napier's @ Oxford ThamesResponded on February 24, 2025

   Hello Julian , Thank you for your feedback . We’re delighted to know that you loved the experience in our restaurant and we cant wait to see you again in the near future . Mihai Serbuta Food & Beverage Operations Manager
   

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5. C

   Charles

   Oxford2 reviews

   5.0

   Dined on February 14, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Really nice service by Tom, excellent food interesting dishes!
   

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   Napier's @ Oxford ThamesResponded on February 24, 2025

   Hello Charles , Thank you for taking the time to share your experience with us. We will use your feedback to make sure we will improve our service for the future and we are looking forward to host you in Napiers restaurant again. Mihai Serbuta Food & Beverage Operations Manager
   

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6. J

   Joanne

   Kent1 review

   4.0

   Dined on December 6, 2024

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 4

   The website seems to be out of date, it suggests fine dining with seasonal produce but upon arrival we were met with the ‘all day’ menu which, whilst very nice, wasn’t the reason we booked this hotel. The food was very nice but ‘pub grub’ with one or two exceptions. Two choices of dessert, crumble or sticky toffee pudding. Expected a dining experience as the website mentions duck, blue cheese soufflé etc but sadly it didn’t deliver what we thought we had booked.
   

   Napier's @ Oxford ThamesResponded on December 12, 2024

   Hello Joanne, We apologies for the inconvenience. The process of updating our website is a bit slow . We will use your feedback in a constructive way . Thank you Mihai Serbuta Food & Beverage Operations Manager ____ voco™ | Oxford Thames Henley Road, Sandford on Thames, Oxford, Oxfordshire, OX4 4GX Oxford Thames: +44 (0) 1865 334444
   

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7. M

   Maria Alejandra

   London1 review

   5.0

   Dined on November 8, 2024

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 4

   Outstanding service and delicious food! As well as great selection of wines
   

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8. M

   Mark

   Birmingham1 review

   5.0

   Dined on September 28, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Very welcoming. Staff knew it was a special occasion and kindly gave us a complimentary glass of fizz. Duck and venison were amazing.
   

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9. M

   Marian

   London1 review

   5.0

   Dined on August 31, 2024

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Food amazing, well presented best dinner for a long time could not fault
   

   Napier's @ Oxford ThamesResponded on September 27, 2024

   Hello Marian , Thank you for your positive feedback . We are happy to know that you had a pleasant experience in Napiers and we can't wait to have you back in the near future. Mihai Serbuta Food & Beverage Operations Manager ____ voco™ | Oxford Thames Henley Road, Sandford on Thames, Oxford, Oxfordshire, OX4 4GX Oxford Thames: +44 (0) 1865 334444
   

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10. OT

    OpenTable Diner

    Oxford1 review

    3.0

    Dined on July 26, 2024

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2

    The food itself was very nice. For such an expensive restaurant, the ambience is lacking. It's the same room where the hotel serves breakfast and that's exactly what it feels like; would be nicer with dimmer lighting and maybe a candle on the table. The cutlery is cheap and not in great condition. Service was average, the bread rolls arrived after our starters, and I was not provided with a steak knife for my venison. If all you care about is good food then come here, but if you're after an "experience" or something romantic, I would look elsewhere.
    

    Napier's @ Oxford ThamesResponded on July 31, 2024

    Hello , Thank your for your feedback. We will use it in a constructive manner in improving our standards . We're deeply sorry for your experience. We know we did not meet your expectations, and we're committed to making things right if you decide to give us another chance in the near future . Mihai Serbuta Food & Beverage Operations Manager
    

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