Napa Valley Grille - Westwood
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The restaurant is beautiful but the food I had was mediocre at best. What a shame. Their so-called Caesar Salad was boring - some cut lettuce, soft croutons and the dressing was probably from a bottle. I had the pasta dish Bolognese; it was okay. The menu is limited and most of the entree choices are pricey. I can't comment on what the others had at the table, except that my wife was unimpressed. As I said, it's a pretty place but they need to get a good chef.
Hi Alan, Thanks for your thoughts. The Caesar dressing is made in house. We usually get very high marks for it so we will taste it carefully in the future. We are not an inexpensive restaurant. Our value is in the ingredients we use which are a very high quality. Glad you enjoyed our décor. Thanks for coming in! Brian
I usually come here for happy hour about which I have no complaints--it's one of the best deals in Westwood and the food and wine are good. We went for dinner in the restaurant this time and I was disappointed. It was noisy--the open kitchen sounds like they are throwing pots against the wall--and the fish special we ordered was over priced (38 dollars) and over cooked. We were offered free dessert because we were headed to the Geffen and it took so long to come we had to leave before it came. The changes to the restaurant menu are disappointing--fewer choices, pricier, overly elaborate. Happy Hour is worth it, this wasn't.
Hi, Not sure what you didn't see as far as choices. We have 6 different seafood options and 8 different meat options for dinner. Sorry that your fish wasn't cooked correctly. Thanks for pointing that out. We can fix an issue like that. Thanks for your comments as negative as they seem, they make us improve. We do pay attention. Also thanks for the HH plug. It is the best in Westwood. See you again, Brian
The food was salty and undercooked. We were almost late for a play. It was overall mediocre and really disappointing.
Hello Violet, Sorry that the food was not to your liking. We hope that alerted a manager so that we could fix the problem while you were here. Thanks for giving us a try, Brian
Great experience overall! Great food, ambiance & service! Highly recommend.
Thanks so much! Brian
I came Saturday noon and expected regular lunch menu and instead was given brunch menu. Very disappointed.
We offer brunch on the weekends. The brunch menu has 3 salads and 3 sandwiches as well as appetizers all very lunchable. And yes there are plenty of yummy egg dishes and bottomless mimosas as well. Thanks, Brian
Made a business lunch reservation for three a few days ahead. Requested quiet table where I could talk.
Arrived 15 minutes before reservation to get set up and make sure things were on point for my guests.
Apathetic hostesses literally put me in the center of their noisiest room. They would not let me have any of the empty booths around the perimeter because they were 5-tops. Ultimately they didn't want to be bothered by my requests. I scoped out another table in a quieter room -- but next to the kitchen with heavy foot traffic. They sat me there and it worked out -- even though far from ideal.
Ultimately, no help from hostess. Very expensive lunch for decent food and average waitstaff.
Why bother paying $40 per person for lunch with crappy service? The food wasn't that impressive....
Hi Mitch, Sorry for your experience. We do have a lot of nooks for a somewhat quieter table. We are an open space though so we are not always the quietest place. It seems as though you found a spot. As for the value of your lunch, we generally see our average per person around $27 for lunch. Not sure if you all had cocktails or wine, that could have brought the bill up some. Thanks for giving us a try. If you do come back, let a manager know so we can take better care of you. Brian
Disappointing food with a large price tag. Curry wraps were bland and stale. Salad uninteresting.
Service was incredible. Ambience was great.
Our food usually gets better noticed than this. Sorry you were disappointed. Hope to see you again! Brian
Love this place. Excellent and highly recommended. Always a wonderful experience with some of the best food. Lunch time is busy so make a reservation or head in early.
Hi Robert, Thanks so much for recommending us for lunch. See you soon! Brian
Although it was Father’s Day the food and service were good. It was a little noisy and the prices for some of the entrees were a bit high.
Hi Fred, We are indeed a restaurant with a buzz. Even with high ceilings the noise level can get up there. Thanks for coming! Brian
Graduation and Father's day at the same time....very cool
Thanks so very much!!! That is a crazy mix for sure...dads and grads... Brian
Our evening celebrating our son’s graduation from UCLA at the Napa Grill was perfect. The food and service was fantastic. There were 5 in our party and each entree was wonderful. We began our meal with the roasted Brussel sprouts and chicken liver pate.
Now I’m not a pate person, HOWEVER this dish was delicious .
We look forward to returning to the Napa Grill soon.
That's terrific. A graduation and a new dish to love. They are of course not on the same plain but it's wonderful that you point it out. We are so happy that the gathering went well. Congratulations again to your son and your family. Brian
UCLA graduation celebrations so noisy and crowded. But food and wine was well worth the crowds. My go to place when in Westwood
And we are blessed to have those amazing UCLA celebrations. Thanks so much, Brian
We celebrated our son's graduation from UCLA. It was just perfect. Our waiter, Ryan (the one who looks like Bradley Cooper), made our evening so much fun and memorable. He's the best!!
Hi Catherine, We are thrilled that your celebration went well. It was a very busy week at Napa and we tried our best to keep up with things and not get in the way of families and new graduates. We will let Ryan know of your kind words! Thanks again, Brian
My perspective may be jaded by my expectations. We established a reservation on the patio to celebrate our daughter's UCLA graduation. The restaurant called twice prior to our arrival, first to confirm the reservation details and second to gather information about her graduation, including her name and her degree. When we arrived they said they couldn't sit us on the patio and we ended up sitting in the aisle-like row of tables between booths. They never mentioned our daughter's graduation...I'm still puzzled about why they called. The food was fine, but is standard American fare. The staff filled out water glasses periodically and the food was served at appropriate times. However, they spoke more with one another than they paid attention to us. In short, I had high expectations and they delivered a ho-hum experience.
Hi, The patio was booked for a private event on Friday so we couldn't accommodate your group out there. We did and do have a gift card for your daughter and that is why we were reaching out to you. It got a little crazy for us as you can imagine with so many families there, that we did miss a few. Please have your daughter reach out to us (ask for Brian) and we will get it to her. Hope you enjoyed being with family and celebrating your daughter's major accomplishment. Thanks, Brian Cousins
Service was amazing and the staff made us feel as though we were the only family dining - it was UCLA Graduation night and they were packed ❤️
Thank you very much! It was wonderful week for all of us. We really enjoyed celebrating with you and the other families among yours. Major life events are a fantastic way for us all to be reminded of how we all fit in together. Congratulations to your family!! Brian
We had an enjoyable evening and an uhurried dining experience, but were a little disappointed in selection as we both remembered a menu that provided at least a couple vegetarian selections without having to concoct something special. That said, we could have checked the menu on-line ahead of time and so have to accept a large share of responsibility for our moderate disappointment.
Thanks for your note Sal19. We do have some basic items but we really want to create a personal dish for the vegans and vegetarians that come in. We do this for many of our allergy customers as well and it seems to work well. See you again, Brian
Can’t rave enough about Napa Valley Grille. It was my parent’s anniversary, and everyone there made it special and memorable, especially our server Tara and manager Dave Meyers. An unforgettable experience. Highly recommended.
Hi Rachelle, That is such good news!! We will let our team members know of your parent's great occasion with us. See you again soon, Brian
Experience is good, very noisy even at lunch. Location is great. Staff is very nice.
Hi Connie, So glad you had a good time! Brian
Dropped in for a nice quite dinner after visit to Universal Studios. On day 2 of family vacation down south. Food & beverages were great, Tara was amazing with recommendations. Manager dropped by table table couple times to say hi. Everyone is very friendly and make you feel very welcome. Would highly recommend this restaurant. Thanks Napa Valley Grille!
Hi Michael, Thanks for such a kind review. Very happy we added to your vacation time. See you when you return!! Brian (the manager)
Lamb chops and flat bread was so good
Thanks Barbara! So glad you had a good time! Brian
James wasn’t excellent server. The food was excellent. Overall extremely good experience.
Thanks Viva, James is a terrific guy and an amazing musician as well. So glad you had a good time! Brian
good for a student who thought in and out and chic-fila was the end of all eating- not so pricey he would have been embarrassed and good value food
Great Greg! Hope you will come back again sometime! Brian
Food and ambiance are excellent. Menus items are creative and beautifully presented.
The waiter was very pleasant and knowledgeable about wine as well as about the menu. Service overall was outstanding. A shared entree was brought to the table already split and nicely plated. The only failing was that entrees were brought to the table before we had completed our salads— something that should not happen in a restaurant of this quality.
Hi SCVDiner, We want to thank you for taking the time and singling out your experiences with us. So glad you had a good time! Brian
Everyone was so accommodating even though the resto was busy. Our server, Derek, was particularly fantastic that we will ask to be seated in his section on return visits. My dinner guest also owns a resto and was impressed with the food and service as was I. We both live in this hood so we’ll definitely be back.
Hi Kathy, Always great when we can impress folks in the restaurant business. Will definitely let Derek know of your kind words!! So glad you had a good time! Brian
The food and the service was wonderful!!! We were celebrating my son's graduation and they referred to him by name and made sure to to wish him congratulations. Such a nice and friendly staff,! Will make sure and come back again!
Thanks Barbara! It is a special time for us all (my daughter just graduated from college as well....) and the opportunity to celebrate with families at this time is especially gratifying!! So glad you had a good time! Brian
Great food. Although the place is a bit pricey for the casual, laid back ambiance, this seems to be the new normal. Great location, pleasant patio.
So glad you had a good time! Brian
Genuine concern for patrons satisfaction! Highly recommended!
So wonderful for you to recognize this!!! Appreciate you taking the time! Thanks so much, Brian
This was our second visit to Napa Valley Grille. Our first was excellent and we made a plan to do it again. We were not disappointed! Service and food were both exceptional. The managers are personable, friendly and very helpful. Our waiter was informative, helpful and paced the service so we made our theater schedule. Fish Feature for the night was a Corvina, light, white fish with great flavor. The Wagyu Bolognese was equally good. We're now ready to schedule the 3rd trip here!!
Menu too limited and needs some new dishes especially non fish entrees
Hi, Thanks for your comments. Currently we offer 3 steaks, Pork Chop, Chicken, Burger, Lamb and Duck. And that goes along with Salmon, Branzino, Scallops, Corvino, and Tuna. We also do a special every night, last night's was Octopus. We have Bolognese pasta which is meat. Not sure what meat we might be missing. Thanks so much, Brian
Excellent service, big shout out to Jesse!! Food was great and ready in a timely manner. Very accommodating of food requests (i.e. asking about cheese on one item when had asked about removing cheese on another). We have always had great experiences here and will be coming back for the foreseeable future.
Thanks so much!! Brian
We've been there many times with friends, family, small groups, large, even went to a private party there in their private dining room, but last night was perhaps the best visit ever. Food was exceptional and the server, James, was even better.
Hi David, This review is such a pleasure to read. Thanks so much for the high praise. We would like to think we are able to achieve this and it is so gratifying that with you we have. We will let know James of your kind words. See you again soon, Brian
Dinner last night and brunch today!! Great food and terrific staff. Everything was absolutely delicious from salad through dessert (the best bread pudding ever). Travis was our server last night and he could not be more welcoming.
Hi Jerry, Glad to hear about your experience with us. We will let Travis know of your compliment to him. Thanks so much!! Brian
interesting menu, very good service, food also very good. But it's very loud when the room fills up.
Thanks so much!! Brian
Great food and service. Only knock is that they started closing the restaurant early and putting trash bags (?) over some of the set tables around us as we were still eating. Strange.
Hi Diddy, Sorry about that. You caught us getting ready for our insect and pest service. We do this monthly and it is a large task to get everything covered for the treatment. Someone should have let you know. But other than that things seemed to have very well for you. Thanks so much!! Brian
Great lunch. Service was perfect and we were in and out within the hour.
We try to keep a pulse on timing especially at lunch. Lots of folks need to get back to their busy business lives. Glad it worked out for you. Thanks so much!! Brian
The food was good. Solid restaurant for a business lunch.
Thanks so much!! Brian
Good service, good food. Will be back. Our server was particularly helpful
Thanks so much!! Brian
I waited 15 minutes to be recognized. Menu needs updating. Cloying, greasy meatballs.
A dependable neighborhood staple. A convenient go-to location with lovely ambiance.
Thank you so much Judge Joe.!! Great to be a neighborhood staple! Brian
We have eaten here several times. This visit’s brunch meals were not good, most likely because of the volume of meals they were preparing on the holiday. Manager responded appropriately by comping one of our meals. Desserts were extremely delicious though.
Thank you so much Pamela. Sorry that you didn't have a great experience on Mother's day. As you say, we were pretty popular on Sunday and we worked hard to keep everything flowing as best as possible. See you again soon. Brian