Napa Valley Grille - Westwood
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The service was pretty poor and it took a very long time for the food to come and one of the dishes came out incorrectly and they had to replace
BUT I'd let them know prices are kinda steep for what you get though what you get is good.
Hi. It took a long time for us to see a waiter. We eventually stopped someone to see if we could get help. In addition,
I had asked for a medium rare burger which came overcooked. I expected more from this restaurant.
Large group that was expertly served by staff. Staff very kind to large group of mourners from VA double funeral. Nice variety of foods to meet every need. Good flavors but some execution errors such as requested doneness not adhered to. Overall very nice experience and perfect for a rough situation. Many many thanks
Six of us met for a family get together. The restaurant is so nice and very cozy. The food was amazing!!! I suggest the lobster avocado toast. Jesse our waiter was amazing!!! We were also welcomed with complimentary champagne! What a treat. Highly recommend this gem.
Great atmosphere for a meeting!
We asked hostess to move us from a table next to a group with a baby. Then she seated a large group with a toddlers next to us. Had to shout over them. Food & servers very responsive.
Hi, We were a party of 7 women and the young male staff were friendly but not very attentive. If we needed more water or coffee we had to not only signal them but ask more than once and often asking a different server as the original had not followed up. The young men did not seem particularly busy. It seemed a bit discriminating -- not sure it would have happened if men of the same age were part of the party.
Napa Valley Grille consistently delivers on excellent food and service.
What a pleasant surprise. Haven’t been here in a few years cause who goes to Westwood anymore, BUT had a great meal. Kale salad was tangy and delicious... my friend said she’d try and make it at home that night. We split eggs Benedict which was also delicious. Liked the vibe here. Energetic but not noisy. Service was efficient... we felt relaxed but never like we had to get anyone’s attention. I’ll be back.
Thank you so much. Happy New Year! Brian
A group of old friends (45 ys) had our annual holiday lunch at NV Grill again this year.
It's a great location, has delicious food with great service.
Surprisingly they have a terrific wine by the glass selection that was very impressive.
Hi Ron, Thanks so much for your lovely review. Tavistock is our own brand of wine. They are very well made! Happy New Year!!! Brian
Our wait staff was lovely. They were attentive without being intrusive. Our cocktails were better than expected. The pate from the starter menu was our favorite. We shared the kale salad, mushrooms and mac ‘n cheese.
Thank you for a great holiday experience. Service and food were wonderful.
Hi Debbie, So happy you all could celebrate here this year. Appreciate taking the time to rate us! Happy Holidays, Brian
Great menu and food prep. Service is timely and considerate. A bit noisy, but I feel that way about every public place these days...
Thanks so much Chris. Yes, we are a lively restaurant with high ceilings so it can get buzzy. The best part of that though is that people are here and enjoying the restaurant. A good sign. Happy Holidays!! Brian
Delicious food! I very much enjoyed my kale salad with a piece of salmon. I was impressed with the chefs taste at the beginning of the meal and the service was great! We’ll definitely return for another special occasion
Thanks so much for your nice thoughts! Happy Holidays, Brian
We come here every time we have a play at the Geffen play house. The food is great service and atmosphere! We love you
We love you back. Thanks for being such a fan!! Happy Holidays, Brian
The food was just ok. Nothing special for the price that we paid
Thanks for giving us a look. Happy Holidays, Brian
I ordered a Grey Goose martini on the rocks with olives, and after a long wait got a dirty martini straight up. My market fish was hot but nothing else on the plate was. Service was friendly but slow and unprofessional throughout. For the price, I expect much better.
You should get much better than that certainly! Sorry we didn't do well by you. If you do come back, let us know of this experience. Happy Holidays, Brian
Food quality is consistently good and portions are generous for the price.
On busy days (popular Geffen Playhouse shows in particular), the wait staff can get a bit overwhelmed, and service suffers (late cocktails, late bread for the table, etc).
Thanks Grant! Geffen is always a challenge as many folks arrive late due to traffic in LA and then we get in a bit of traffic jam here too sometimes. We find when our guests come on theater nights that if they order fairly soon, we can control the service better. Happy Holidays, Brian
We arrived early avoiding the crowds and were rewarded by very little ambient noise in the restaurant. It picked up a lot after 6 PM.
Glad you enjoyed your time with us. We are a lively place! Thanks, Brian
I had the albacore tuna salad. It was exceptional, as per usual.
Our waiter, James listened to how we wanted out order and brought it to us with a genuine smile on his face. Really an added plus when your server is pleasant.
Brian, the manager always comes around and says "hello" with a kiss on my cheek and observes if everything is O K for us.
We spoil you!!! Love, Brian
Wonderful Food and staff. very attentive, and I enjoy the menus very much. I do miss the Ahi/albacore/tuna entree at lunch!!
Thanks Dr. Ron!! We do change our menu three times a year. Hope you can fall in love with our new dishes. See you soon, Brian
My new favorite restaurant. I don't know why I never tried it before - I'm kicking myself for missing this wonderful restaurant. They have a very creative chef, as well as a very creative mixology staff. I wish I could remember the name of the cocktail that I started the evening with - it contained rum and chestnut puree and arrived with a lid, as it is smoked. So delicious I would go back even if that was the only part of the meal that I enjoyed. It wasn't. Every bite that followed lived up to the first sip of that cocktail. Their Seasonal Salad has butternut squash, apples, glazed walnuts, feta and baby kale, and is dressed with a maple olive dressing. Who knew the combination of maple and olive could taste so good? Apparently, their chef. Our duck Confit and Chilean Sea bass were both cooked perfectly and each was accompanied by exciting sauces and garnish. The sweet potato gnocchi that came with the duck, and a the passion fruit beurre Blanc on the sea bass were especially noteworthy. If you manage to save room for dessert, the butterscotch bread pudding is a winner.
Before I run out of superlatives, kudos for the service. Knowledgeable, helpful, enthusiastic, efficient. All of the above contributed to a stellar meal andthe experience.
Thanks for such a lovely description of all things Napa Valley Grille. We are thrilled that you found us. See you again soon, Brian p.s. please ask for me next time you are in so I can say hi!
Service was slow
Food came cold
Since food and service were poor there was no check
Management did the right thing
Well we tried. We made up for it apparently. But yet....one small star. Brian
GOod food, nice service. A little noisy for talking, but always a good meeting spot.
It is a go to place for interviews of job candidates.
How fantastic! Hope you were successful in your interview! Thanks, Brian
My wife and our 2 daughters had a wonderful meal last Sunday.
We had a great time.
How fantastic! Thanks, Brian
This restaurant never disappoints. The menu is varied and delicious. They respect your time if you have Geffen Theater tickets.
How fantastic! Hope you enjoyed Andy Garcia and Key Largo!! Thanks, Brian
Our waiter was wonderful. Everyone who served our table was friendly. Great experience!!!
How fantastic! Thanks, Brian
I just love this restaurant. From the time I enter to friendly faces, till the end of our lunch after excellent service,I am grateful.
Their Albacore Tuna salad, their Kale salad …. and much, much more.
If you want to go there for brunch, even during the week, wonderful menu as well.
We LOVE you more Maxime!!!! Brian
Have been there many times and was very satisfied. Thanksgiving Dinner, by contrast, was a huge disappointment. Food was dry and felt stale. Service was indifferent at best.
Hope you spoke to someone. We had lots of terrific comments. Thanks, Brian
We went for the "Thanksgiving Feast." The food was spectacularly bad. The turkey dinner was exactly the way I remember TV dinners from childhood: a couple of dry slices of turkey with a drizzle of gravy on top of spongy dressing. The only thing that was missing was the aluminum container. The salads were too cold and the entrees were not hot enough. The desserts were mediocre, too. Seriously, the hot bar at Gelsons, Bristol Farms, or any number of places would have been 10 times better for a tenth of the cost.
I will always remember this meal as being among the worst dining-out experiences of my life.
Sorry for your disappointment. Brian
A truly wonderful afternoon Thanksgiving meal. Not rushed, delicious food. A great alternative to cooking
How fantastic! Thanksgiving this year was joyous!! Thanks for being part of it! Brian
I’ll be generous and give them a 3 star. It was Thanksgiving dinner and they just weren’t on their game. (I’ve dined here many time before and enjoyed it.) Food was just above average, the presentation so-so, and the service was prompt-perhaps too prompt. My feeling was they gave the A-Team the day off. Our server was pleasant but he put the check on the table before we finished our desert (a no-no) and didn’t bother to ask us if we wanted coffee or another drink. Not a big deal, but we just got the feeling he wanted to turn the table, though it was not especially crowded at the time. So you’re probably thinking: Serves you right for being too lazy to cook at home, and you’d be right. In any case, I’d recommend this restaurant any other time of the year. And my suggestion to the management: Give everybody the holiday off so they can spend the day with their families. Us lazy diners would be OK with that. Thanks.
Sorry Robert. Many good things happened that day. You just had a so so experience. We are sorry for that because many of us dedicated ourselves to our guests that day in lieu of our own families. And were more than willing to commit to that. Hope to see you again soon! Brian
We went for Thanksgiving lunch and service was a little odd. The server responsible for bread was randomly selecting which table would get bread and removing bread plates from other tables, to only bring them back because we all wanted bread. Our server didn’t really understand our request for a drink & cocktail menu- which was resolved mid-way through our meal and then during dessert, 3 servers were discussing when the rest of the staff were coming in to work.
The food was good, but the service wasn’t all that great.
Glad you enjoyed the food at least! Very busy day for us on Thanksgiving...people getting their bearings and revving up for the big day. Sorry it was so wonky for you. The day went very well gratefully and we had lots and lots of happy customers. Thanks for coming in! Brian
Great staff. We requested a seat by the fireplace and they had no problem with that. They even kept our food in the fridge for us when we went to the Geffen. Great service! Food was great! Love that the server made drink suggestions.
How fantastic! Great show - Key Largo!!! Thanks, Brian
We always book a reservation at Napa Valley Grille before attending performances at the Geffen Playhouse. As we’ve come to expect, the evening was lovely and the service and food were outstanding. Our server Andres made sure we were well taken care of and the food was delivered in a timely but not rushed fashion that enabled us to walk to the Geffen for the play. We ordered the raw oysters to start paired with their house Sauvignon Blanc. Very Yummy. For dinner, my husband had the pan seared scallops and pork belly and I had the Chilean Sea Bass - both of which were very good. We capped it off with Strawberry Pot de Creme and the Butterscotch Bread Pudding. Both were very good and our only complaint is that we were so full we couldn’t finish them.
What a lovely time spent here at Napa Valley Grille. Appreciate all of the delicious details and the time you have taken to make all aware that we did very right by you. Nice to read good comments!!! Thanks for coming in! Brian
The food and the service was AMAZING! Although the prices were very high for the portion sizes, it was a great place to bring my mother for her birthday.
Hope your mother had a great birthday with us. Thanks for coming in! Brian
Had the Seasonal Salad to start which was excellent. The Lamb two ways and the Pork Chop were also delicious, though at $40+ for each entree it would have been nice to have a side of vegetables included.
Thanks for coming in! Brian
My friend travelled from Long Beach to be able to have lunch with me at Napa Valley Grille.
Not only was our food excellent (The best ahi in town), but our server, James listened to our requests and served them with a genuine smile.
Thanks for coming in Maxime!!! Brian