Napa Valley Grille - Westwood
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Thanksgiving Dinner Special Menus & Offers
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Thursday, November 28, 2019
Food and service was good- it was a very quiet Sunday night which really helped.
Thanks for taking the time to review us. Glad you enjoyed your visit with us!! Brian
Almost a 5 Star!!! Service was great. Hats off to Emily. Caesar salad was so so, pretty bland. No "spark". Skirt steak on top of salad was fabulous. I'd go back for sure, and hope somebody else was paying. A little pricey.
Thanks so much! Brian
Good food and service.
Thanks so much! Brian
The food is overpriced. The food quality was mediocre. Cheese plate was not good. Tasteless bread with a small amount of cheese. We did not want the meat but were not given extra cheese to make up for it. Fish was poorly cooked and rubbery with tasteless potatoes. The only good part of the meal was the wine.
Thanks so much! Brian
Generally I would rate Napa Grill a 5 on most counts, but this past weekend their were off their game. Took fabulous Branzino off the menu. Big mistake. It was awesome. Also their polenta was sorry, but horrid. Lumps, dry, overcooked. In addition to the less likable new menu, for some reason there was a Fire Department test/drill there during the dinner hour. Flashing lights, beeping sounds...loud. It seemed like forever but was most likely about 15 minutes. Now seriously, how in hell did the owner not work with the Fire department to do this test during off hours? Not Saturday night dinner? So bad ambiance, ok maybe maybe it was not their fault. But unlike my past two reviews, they just weren't with it this time. Very disappointed and we drive from south Orange County to enjoy Napa Grill. Bummer.
Hi Donna, We change our menu 3 times a year. Always have, always will. The Branzino replaced the John Dory and the Chilean Seabass replaced the Branzino. People are loving it. Sorry you didn't. As for the fire department and the alarm, that is absolutely NOT in our control. If you felt annoyed, multiply your displeasure times 178 and you might feel how we felt. They are contracted with our building 1100 Glendon of which we are a tenant along with several hundred others. Thanks, Brian
The food and service were great. We had sea bass and wagyu beef. The kids menu was a great option for only $10, and staff was super friendly with our son.
The whole experience was expensive ($200 for 2 adults and 1 child with just 1 glass of wine), but totally worth.
However, it ain’t your go everyday restaurant.
Great description of your experience with us!! Thanks very much for the rating! Brian
The ambience of Napa Valley Grill is perfect for bistro dining indoors or out. The staff is wonderful, thoughtful and accommodating. The waiter did not say " how are we doing tonight ? ". He was intelligent
and had a great sense of timing. I recommend this restaurant for a perfect for a delightful dinner before the theater.
Thanks so much! Brian
Napa Valley Grill is a reliable place to enjoy great food and conversation.
Thanks so much! Brian
Very bad service, dropped off food and never even checked on us.
Hope you let a manager know. That isn't what we do here. Thanks for the heads up. Brian
We were sat in the back room. I like the main dining room better.
Thanks for coming! Brian
Not a good day for service. Hardly had anyone attending to us. Had to wait a long time to get our food. Perhaps they were understaffed, but definitely felt neglected.
Thanks! Obviously brunch is important to you since it is in your masthead. Let us know when you are back here about your previous experience. It will be a different visit for sure. See you soon, Brian
Birthday brunch for my wife—- HORRIBLE service- indifferent waiter- very very slow service
We should have left
Will not return
That's very disappointing to read. Hope that you let someone know about your service while you were here. Feel free to reach back to me at the restaurant if you want to come back in. Thanks, Brian Cousins, GM
My friend and I both ordered the ahi salad and by mistake asked for it to be chopped up and mixed together.
Not my cup of tea for I always love the pieces of ahi nestled on top of the salad, but it was still delish.
Reservation for two was honored and we were seated right away. Have been to Napa Vally Grille a number of times and always have an enjoyable meal. And this time didn't disappoint. Our server Phillip had a great personality and was very attentive to our needs and of course the food was excellent.
Terrific to know that you had a wonderful experience with us. We will let Philip know of your kind compliment. See you again soon!! Brian
Perfectly comfortable destination. Excellent waiter and food was lovely.
So glad you enjoyed your visit with us! Brian
Just a last minute lunch after a visit to UCLA. My wife and I enjoyed our meal in the outside canopied area. Service was amazing, not rushed, informative, followed up often and engaged in conversation with us. Food was interesting in a good way. The grilled cheese with Pumpkin soup was a nice spin in a classic and the salad Nicoise was made with freshly seared ahi tuna.
If you enjoy a low key lunch, this is a gem of a little spot.
Thanks so much!! Our tuna is actually albacore but it is still a wonderful cut to a great Nicoise salad. Appreciate you taking the time to review us. Hope to see you again soon, Brian
Absolutely horrific experience. We made an early reservation at 530 as we needed to be at an event at 730. We put that info in the reservation notes well in advance. One of our guests had to leave without eating his already ordered meal
Hi Tracy, Unfortunately we were taken by surprise with business that night. It was the first night of Rosh Hashana which is the Jewish New Year, normally a very quiet night for us. We made our plans accordingly. We however had one of the busiest nights ever with over 200 walk ins!! We are so sorry that you were caught up in a perfect storm. Understand your frustration totally. If you do come our way again, let us know so we can make it up to you. Thanks, Brian
I WOULD RECOMMEND FOR BRUNCH NOT FOR DINNER. I AM NOT A FAN OF YOUR DINNER MENU.
Lots of folks are. Dinner menu just changed last week and there are so many wonderful items on it. Getting a great response. We change our menus 3 times a year so it is always new. Thanks, Brian
Greatest restaurant ever. Try the bread pudding
Not sure if we deserve that much of an accolade. But so nice to read nonetheless. And yes the bread pudding is to die for!!! Appreciate your nice review!! Brian
We were there before theater. It took forever for the food. The server was nice but had too many tables and didn’t properly apologize for delays. The table next to us had comped drinks - not offered to us.
The food was good, but for the price not good enough to outweigh the aggravation.
Not recommended if you have time restraints.
Thanks for the heads up Forroz! We hope to do better with timing on your next visit. Brian
Wonderful service and delicious food.
Kale salad with chicken was overdressed. Chicken was flavorless and dry. For a long term "standard" like NVG, the food can be better. Tuna salad was better, tuna was good, veggies were good, even though we ordered just a side of tuna, the presentation was nice.
Vince, Very comprehensive. Hope you let a manager know about the overdressed salad. The Kale is a staple for us and we always get wonderful comments on it. But we can mess things up as much as any human. We have a new menu starting in a couple of weeks and hopefully you will come and try it and let us know again how you feel. Appreciate your nice review!! Brian
Good food and lovely design. Waiter was polite, and helpful.
Although the restaurant was not busy it took quite a while for our food to come out. We also had an issue with one of our table mates getting their bacon cooked to be crispy versus burnt. By the time her meal came out correctly most of the table was done eating. Our sever was friendly but didn’t seem empowered or know how to address our issues.
Daughter got in to UCLA and we came from Cleveland for her move in
She is in good hands. Glad you could all get in! Thanks for taking the time! Brian
Highly recommended and plan to return again and again. Very friendly and courteous staff helped make for a special evening.
Hi Javier, Such great compliments!! Thanks for taking the time! Brian
Delicious food, great service at a table that allowed privacy. That’s about all I could ask for...Thank You!
So glad we accomplished the mission. Thanks Steve!! Brian
I love dining at Napa Valley Grille every time I visit Westwood, coming from the desert. The service is always special.
That is very kind of you! Thanks for taking the time! Brian
It was terrific!
Food, service, and ambience
So great we are going back before heading home again!!
Thanks Tammi!! Let us know when you are here! Brian
Outstanding service and food!
Thanks so much Ellen!! See you again soon, Brian
Fantastic meal and lovely venue. Service was wonderful.
Thanks so much for your lovely comments! Brian
I enjoy the patio during these nights.
I do not like NO validated parking
I like the music is not too loud in the patio and noise is also less
Thanks for enjoying the patio. Valet is $6 which is a lot lower than anywhere else in the city. Street parking is also available. Brian
James was an attentive, cheerful, great waiter! We really appreciated how he took care of us On Saturday night when It can get busy.
Seasonal watermelon gazpacho soup, meatballs, prawns, duck were delicious. The chicken was just so-so. We will return when we go to the Geffen theater theater
Glad you enjoyed your time with us!! Brian
I always have a good time and a great meal there. They are very accommodating nd the service is always good, too.
Thanks so much Jane!! Brian
Great waiter!! Suggested a fantastic wine, gracious and attentive throughout the evening. Great table and booth , food came out quickly great presentation tasty and hot sea bass , steak. Chicken
. Post geffen theater special order of two entree’s free dessert. It was a great show a great dinner and a perfect day
We so appreciate your comments and for getting the work out about our promotion with The Geffen. Two great plays there now: Skintight and Witch!! See you again soon, Brian
I went to Napa Valley Grille with a friend and her husband.
Her husband spoke very loudly and used much profanity. While he was explaining what he was saying he gestured with his hands to such an extent that he knocked over my glass of wine. My seat and the whole right hand side of the table was wet from the wine.
In seconds, Brian, the manager came to our rescue and wiped my seat and table totally dry.
Now that's what I call good service.
I had their delicious kale salad and my friend and her husband had the ahi tuna salad. Both were delicious and I ate everything on my plate.
No harm - no foul Maxime. You should see what I have knocked over....See you soon, Brian
Great service and food! Our waiter was very attentive and offered recommendations. The lead and the manager both came to our table to ask if everything was OK and ask if we needed anything. The manager brought my friend a generous splash of wine to add to her wine glass, which was unexpected and a nice touch. We were dining before going to the Geffen Playhouse and did not have time for the complimentary dessert offered to diners going to the theater. The manager invited us to stop by after the play for our free dessert and gave us his business card so there would be no problem getting dessert. Will definitely return.
Sounds like we were on point with you. For that we are thankful. And also we appreciate your support of the Geffen. We have a wonderful relationship with them!! Go See Theater!!!!!!!!!! Brian
The staff are very friendly, courteous and attentive, and they took great care of our group!
Thank you very much! Glad you all had a great time!!! Brian
Wow. Great food, bravo to the chefs. Great service, kept every promise, professional, courteous, knowledgeable and proud of the food that was being served. So glad we found this gem.
Thank you very much Margie! Brian
Napa Valley Grille is a great restaurant with great food and staff.
Appreciate your kindness! Thanks so much for taking the time! Brian