Napa Kitchen + Bar - Montgomery
For Group Reservations larger than Ten people, please call us at (513) 745-9568
- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Sealed or wrapped utensils used
- Sick staff prohibited in the workplace
We came to Napa for dinner with a group of nine family members who were gathered in Cincinnati for our father's funeral.
To say we were underwhelmed by the service we received would be a huge understatement.
Of our two servers, one was marginally friendly but completely inattentive and the other vacillated between utterly lacking in personality and downright rude and surly. Although two waiters were required to serve nine people, everything somehow managed to take forever. Salads were served alongside entrees instead of during the interminable wait for our food, and once dinner was on the table no one ever came back to check on us- which was unfortunate since at least one entree was not served as ordered.
Our plates were never cleared, nor were we offered coffee or dessert. We had planned to ask one of the servers to take a picture of our group, but no one could be found. When I got up to use the restroom I discovered one frantically doing end of night cleanup and the other hanging out in the kitchen. We finally had to flag one of them down to ask for our check, which was over $400- a not inconsiderable amount for a table on a Tuesday night.
As a 20+ year veteran of the service industry, I am keenly aware that things are far from normal in the post-Covid world. Nonetheless, when you decide to open a higher-end restaurant, you are looked upon to provide hospitality to people who are gathering to commemorate critical moments in their lives. If you are unable to hire or train staff who can do so in a friendly, attentive and at least somewhat professional manner, you are all clearly in the wrong line of work.
It took FOREVER to get our cocktails from the bar. So long that my friend forgot that he ordered one. I haven’t been here in years because the service has always been poor. Unfortunately, it’s still true. The server was super nice. It just seems like they can’t get it y
First time! Love the atmosphere and the food selections. Ella was very attentive!
Good food for the price. We like it because it is in our neighborhood and we like to support local businesses.
The service was wonderful! Our server, Chad, was incredibly kind, patient, and attentive despite how busy he was and he shared his expertise to make sure we enjoyed our food and wine.
Napa was one of our very favorite spots prior to the pandemic. Regret to say that we were more than a bit disappointed in the extremely downsized entree menu options and the the bottle of wine we ordered from the wine list was out of stock. Substitute wine was OK but definitely not worth what we paid. Having said that, our food was well prepared and quite tasty.
Chad our server was great and the complementary chocolate desert for our anniversary was top notch.
But Napa may not be on our top 5 list any longer.
Parking underneath was nice, service was a little slow, salmon and shrimp were great, cheese fondue app was ok had higher hopes but we still ate it just didn’t seem very warm so cheese hardened pretty quickly. Overall worth another try.
Great service, delicious food and tasty drinks. : ) Thank you
Excellent food and wonderful wine suggestions!!! The place is beautifully decorated! Amazing spot! Service was terrific!
Good food at a fair price.
Food was awful. Not up to the standard we were used to in previous dinners at Napa. Service was awful also. Not an enjoyable experience!
Food was delicious and servers did a great job. Enjoyed sitting in the bar for a drink before dinner.
My wife and I were looking for a new place to eat. We thought Napa had a decent looking menu so we gave it a go. We were seated promptly and the restaurant wasn’t overly crowded because there were a few open tables. Then we waited, and waited and waited. During that time some did stop by to say someone will come by shortly, but that was still 10 minutes later. It took about a half hour to get water. At the same time, we ordered an appetizer and our dinners. We ordered two drinks one of which was from the bar the other a plain iced tea. The tea came quickly but the mixed drink took 15 minutes and came 5 minutes after the appetizer. Our dinners came out about ten minutes later. Refills weren’t addressed.
The calamari appetizer was rather plain. They didn’t really do anything to make it their own. The wedge salad was not a wedge of iceberg at all but a few pieces of romaine. Had I known that I wouldn’t have gotten it.
Now, our main courses were delicious. My wife ordered salmon and loved it. I got the mushroom flatbread and it was delicious.
Maybe it was a bad day and they are wonderful other days. Either way, we don’t plan on going back again.
Girls night out! Attentive service with a good variety of menu items.
Enjoyed it. Huge wine selection. Beef short ribs was excellent.
A great spot for a casual dinner with lots of drink options. The food was good and came out quick. Service was a little lacking but good first experience
We had a party of six and we had great service and great food. The atmosphere was great for the dining experience and very relaxing
Ideal for a client meal and business discussion.
this is a perfect dinner place for a quite evening out with your significant other or friends. food is great and staff is very kind
Horrible service! Food was also not great but wine was good
The staff was fantastic and knowledgeable. We had wine at the bar prior to our reservation. We very much enjoyed the French onion soup, tomato soup, steak frites and the gluten free pepperoni flatbread (best GF crust we’ve found so far - nice crisp texture). We also ordered the short rib, which was beautifully presented but too charred. The staff was so considerate and walked us through what happened. Lydia, our waitress, was incredibly conscientious about our gluten allergies. We will definitely be coming back soon!
Party of four and we all enjoyed our food—that was definitely the highlight. The ambiance was great too. Perfect for date night. We could tell they were understaffed and service was slow. Thankfully we weren’t in a rush so we rolled with it. For some reason it was very warm, like the AC wasn’t working—we never figured that out but I hope that’s not the norm as it did take away from the experience a bit. I would go back given our experience. The orange-glazed salmon and shrimp with risotto were the hits at our table.
NAPA Kitchen and Bar is a best kept secret. The only problem with the last visit was the air conditioning was not functioning properly. That aside it was great.
First time dining there. We ordered the chicken and the salmon with a bottle of Pinot Gris and everything was outstanding.
Service was outstanding. Whether it was our server or the manager coming by to check on us, they were pleasant, helpful, and efficient. They were there when you wanted them to be and they weren’t there when you didn’t want them to be. Big thumbs up all the way around. We will definitely be back.
Great place and god food. Service is outstanding.
Dinner was great. It was a little hot in the restaurant. Great service- Michelle
Amazing amazing amazing! Celebrated our 32nd anniversary and will return many times over. Shaun helped pick out the perfect bottle of wine for us and we had the best waitress ever, Theresa - so accommodating, friendly, just plain sweet and down to earth. Atmosphere is perfect.
Great food, wonderful ambience, and service as usual!
Everything was perfect! Our server was fantastic!!!
We were floored by how good the food was, the service we received, and the overall vibe at Napa. It was our first time and we will definitely be back.
Wine at 50% off during early time Good deal
Orders salad, ver y skimpy on items in salad couldn’t taste dressing
Ordered 8oz Steak Frites $28.00 on line said int comes with Brussels sprout
Menu at restaurant did says vegetable medley
50% of steak was fat. No way 8oz steak plus it had not flavor
2 couples out for a pleasant dinner. The atmosphere and food are great. It’s also in a great location. The service was a bit slow but not terrible. I think like so many other places, short staff contributes and we were not in a rush so we enjoyed the extra time and conversation. Everyone was friendly and worked to make our dinner great.
Great food, ambiance and service! Will come back again!
We recently met friends at Napa. We have have good food and service there in the past. Our waitress was friendly, but the service was painfully slow and she never asked if we wanted more drinks, coffee, desserts, etc. I ordered the grilled Cesar salad. It wasn’t even romaine lettuce. 3 cherry tomatoes, no bacon. Terrible. In fact the whole dinner was so bad that in the end, I think it was the manager that came out and tried to make amends. I know restaurants are short staffed right now because of covid, but they would have been better off staying
Closed, because I’ll probably never go back. Not will anyone I ate
With that night.
Our server was very friendly and was "feeling spiffy", which made for a fun evening. The food was good but my wife's chicken was a little overcooked.
The food was delicious and the atmosphere was pleasant. We will definitely be back.
I had the wedge salad, crabcake sandwiches, and fries. Salad was crisp & tasty. Crabcakes were tiny but delicious. Fries were well seasoned and fried to perfection.
Food and wine selection was very good and our waiter, Justin, was fantastic. My only minor negative is the noise level was pretty high but that's probably more indicative of the bigger party near us. We enjoyed our visit and will definitely consider returning
1st time to Napa and won't be the last. There were 5 of us for dinner and we were seated in a private area inside the restaurant. Everyone had a terrific dinner and my grilled shrimp and risotto dish was delicious! Will visit again!
Napa Kitchen + Bar - Montgomery offers takeout which you can order by calling the restaurant at (513) 745-9568.
Napa Kitchen + Bar - Montgomery is rated 4.4 stars by 764 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.