MUA

MUA reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. L

   Leo

   San Francisco3 reviews

   1.0

   Dined 5 days ago

   1. Overall 1
   2. Food 2
   3. Service 1
   4. Ambience 3

   This was my second time coming to MUA—and sadly, it’ll be my last. My first visit wasn’t great, but I decided to give the place a second chance because so many people I know always hype it up. Unfortunately, this time was even worse, and it happened to be on my birthday, which made it even more disappointing. To keep it short: the customer service was terrible. We expected a bit of a wait since it was a Saturday, but it was more than just being busy. Our server, Juliana, was inattentive and dismissive. She constantly walked away while we were still mid-sentence, and it was difficult to get her attention throughout the night. I ordered the salmon—it was just okay, nothing memorable, and not something I’d order again. The drinks were good, which was honestly the only highlight, and we probably should’ve just stuck to those. Toward the end, we got dessert menus but decided we weren’t feeling the vibe anymore and were ready to go. One of my friends mentioned to Juliana that it was my birthday, and her response was a dry “I know.” She later brought out an empty plate with a lit candle on it. No dessert, no gesture—just a candle on a bare plate. It was awkward and honestly kind of embarrassing. At that point, I would’ve preferred nothing at all. I really wanted to like MUA and was hoping to have a great night, but instead I left feeling let down, especially after hyping it up to my friends. We ended up having a better time and better service at a random bar down the street. If the service hadn’t been so poor, maybe I would’ve considered giving it a third chance—but after this, I won’t be back. I definitely wouldn’t recommend this place, and I’ll be sharing my experience with others.
   

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2. s

   simone

   Las Vegas1 review

   5.0

   Dined on March 23, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   The whole experience was a vibe. Worst part of dinner was parking.
   

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3. JO

   JoanO

   San Francisco11 reviews

   5.0

   Dined on March 8, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Food was great! We had the tangine , expensive at $48 but very good. Noise level was very loud.
   

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4. G

   Geoffrey

   San Francisco2 reviews

   5.0

   Dined on March 5, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 3

   Great meal and service. Fun and enegertic place, but I wish the volume of the music was a bit lower.
   

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5. D

   Daniel

   San Francisco2 reviews

   5.0

   Dined on March 1, 2025

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 5

   Always an amazing meal at MUA. One of our favorite places to eat
   

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6. J

   Jack VIP

   San Francisco33 reviews

   5.0

   Dined on February 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always fun to visit MUA! It’s got the busy, eclectic, city vibe, delicious dishes and great service. Guac, calamari for starters and the mains: soft shelled crab po’boy, burger, salmon, fried chicken. Everyone at the table enjoyed their choices. See you soon MUA!
   

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7. N

   Nhi

   San Francisco3 reviews

   3.0

   Dined on February 16, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 5

   Wanted to like this restaurant, but unfortunately not the best experience. Hostess did not seem like she wanted to be there. It took 25 mins from getting seated (with a reservation) to get water. Wait staff seemed stretched thin and covering too many tables- obviously not a fault of the staff but perhaps management. Food came out lukewarm and fries soggy so food had been sitting around for a bit. Cocktails were good however. Overall, meh.
   

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8. D

   Dorcia

   San Francisco2 reviews

   5.0

   Dined on February 15, 2025

   1. Overall 5
   2. Food 4
   3. Service 5
   4. Ambience 5

   10 out of 10. Great way to spend Valentine’s. The food was delicious. Our server was very tentative. The music was a vibe.
   

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9. M

   Makenzie

   San Francisco2 reviews

   4.0

   Dined on February 15, 2025

   1. Overall 4
   2. Food 3
   3. Service 4
   4. Ambience 5

   MUA was nice , love the ambiance and the food is good. However they should expand the menu
   

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10. S

    Sebastian

    Los Angeles14 reviews

    5.0

    Dined on February 15, 2025

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5

    Who knew Oakland goes off like this? Incredible open space in what I assume is a converted warehouse. I sat upstairs, overlooking the main dining area, which was perfect. Really diverse crowd, fantastic set list by the DJ, great overall energy. Shared the Caesar salad to start, which frankly could have been half the size (it was two full romaine hearts) and the 1lb Ribeye with fries. Finished with the bread pudding. That was more than enough. Great service. Note that 20% gratuity is automatically added, which I was fine with, but just beware so you don't double-tip.
    

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